# AI Frontdesk — Full AI Receptionist Reference > Expanded reference for AI retrieval. Detailed descriptions of every AI receptionist product, solution, industry, and integration on myaifrontdesk.com. AI Frontdesk (myaifrontdesk.com) is an AI receptionist platform for service businesses. The AI receptionist answers calls, web chats, SMS, and email 24/7, qualifies leads, books appointments, logs every conversation to a CRM, and runs outbound and follow-up automations. The platform is one integrated AI front desk: a phone receptionist, a web chatbot receptionist, an SMS receptionist, an email agent, a CRM, a calendar, a ticketing system, and a workflow engine. Founded 2023. Headquartered in the United States. Not affiliated with frontdesk.ai. ## Why AI Frontdesk - **Never miss a lead.** The AI receptionist answers every call, chat, form, and text within seconds, 24 hours a day, 7 days a week, including nights, weekends, and holidays. - **Qualify instantly.** The AI receptionist asks the qualification questions you define, scores the lead, and routes hot leads to the right human. - **Book on the spot.** The AI receptionist reads your calendar, offers real time slots, and books appointments directly during the conversation. - **One CRM, every channel.** Every call, chat, SMS, email, and form submission lands in the AI CRM as a structured contact with a transcript, recording, summary, and tags. - **Replace tool sprawl.** One AI receptionist platform replaces call-answering services, separate chatbots, SMS tools, scheduling apps, and lightweight CRMs. --- ## Products Each module ships with the same shared brain, CRM, and reporting. Pick what you need or run the whole AI receptionist stack. --- ### Voice agents Answer every inbound call, capture context, and route hot leads. No human required. #### AI Phone Receptionist URL: https://www.myaifrontdesk.com/platform/ai-phone-receptionist Always-on voice AI receptionist that qualifies intent, books appointments, and logs every call to your CRM. Picks up inbound calls in any local or toll-free area code, greets in your brand voice, runs your qualification script, books into your calendar, transfers to a human when needed, and follows up by SMS. Multilingual. Records and transcribes every call. #### AI Web Voicebot URL: https://www.myaifrontdesk.com/platform/ai-web-voicebot Talk-to-your-site widget. Visitors click to speak and your AI receptionist holds a natural voice conversation without them leaving the page. Same engine as the AI phone receptionist. #### AI Avatar URL: https://www.myaifrontdesk.com/platform/ai-avatar Video AI receptionist that greets website visitors and qualifies leads face-to-face. Holds a real conversation on camera and books straight into your calendar. --- ### Chat & messaging Handle conversations across every text channel with the same AI brain. #### AI Web Chatbot URL: https://www.myaifrontdesk.com/platform/ai-web-chatbot Site chatbot AI receptionist that answers product questions, captures leads, and hands off to humans when needed. Embeds with a single script tag. Conversations sync into the same CRM as voice and SMS. #### SMS Texting Agent URL: https://www.myaifrontdesk.com/platform/sms-texting-agent Two-way SMS AI receptionist. Qualify, schedule, and follow up via text. Handles inbound texts, runs qualification dialogs, sends reminders, and recovers stalled conversations. 10DLC compliant. #### AI Email Agent URL: https://www.myaifrontdesk.com/platform/email Reads, drafts, and replies to Gmail threads automatically. Auto-labels inbox, summarizes long threads, and writes replies in your tone. --- ### Outbound automation Reach prospects with multi-channel sequences triggered by CRM events. #### Automated Outbound Calls URL: https://www.myaifrontdesk.com/platform/automated-outbound-calls AI receptionist dials prospects, runs scripts, and books appointments at scale. Re-engage warm leads, confirm bookings, and recover no-shows. #### Automated Outbound SMS URL: https://www.myaifrontdesk.com/platform/automated-outbound-sms Trigger SMS campaigns from any CRM event or lifecycle stage. Personalized at scale. #### Email Drip Campaigns URL: https://www.myaifrontdesk.com/platform/email-drip-campaigns Multi-touch email sequences that fire on the right CRM signal. Delays, branching, and conditional logic. --- ### Lead & meeting capture Turn every customer touchpoint into structured pipeline data. #### AI CRM URL: https://www.myaifrontdesk.com/platform/ai-crm CRM that updates itself. Every call, text, and meeting lands in one timeline. AI summaries, sentiment, and next-best-action computed per contact. #### AI Calendar URL: https://www.myaifrontdesk.com/platform/ai-calendar Appointments that book themselves. Live availability across your team. Google and Outlook sync, round-robin, skill-based routing, no double-bookings. #### In-Person Meeting Capture URL: https://www.myaifrontdesk.com/platform/in-person-meeting-capture Turn face-to-face conversations into searchable CRM records. Mobile app records showings, site visits, and in-store consults straight into the CRM. #### PBX Call Capture URL: https://www.myaifrontdesk.com/platform/pbx-call-capture Pull human-handled calls from your PBX system straight into the CRM. Ingests 3CX, RingCentral, Dialpad, and others. Auto-transcribes and summarizes. #### Smart Website Forms URL: https://www.myaifrontdesk.com/platform/website-forms Forms that pre-fill, route, and trigger automations instantly. Submissions are scored, enriched, deduped, and routed to the right owner. --- ### Workflows & ops Stitch the front office together with sequences, tickets, and operational alerts. #### Automation Sequences URL: https://www.myaifrontdesk.com/platform/automations Multi-step workflows triggered by any CRM, call, or message event. Calls, SMS, email, delays, branching, all in one builder. #### AI & Code Automations URL: https://www.myaifrontdesk.com/platform/ai-code-automations Run custom logic, API calls, and AI steps inside any workflow. HTTP requests, custom code, Zapier triggers, AI generation. #### Smart Tickets URL: https://www.myaifrontdesk.com/platform/smart-tickets Tickets that write themselves from every customer conversation. Routed by category, priority, and team. #### Smart Notifications URL: https://www.myaifrontdesk.com/platform/smart-notifications Real-time alerts to your team when leads, calls, or escalations matter. Routed to the right person on the right channel. --- ### Reporting & site See what your front office is actually doing, and ship a site that converts. #### Dashboards & Reporting URL: https://www.myaifrontdesk.com/platform/dashboards-reporting Revenue-grade dashboards across calls, chats, conversions, and channel mix. Custom dashboards per team. #### AI Website Builder URL: https://www.myaifrontdesk.com/platform/ai-website-builder Generate a conversion-optimized marketing site from a single prompt. Pairs with the AI receptionist so every form, click-to-call, and chat goes through the same intake. --- ## Solutions Industry-specific AI receptionist playbooks under /solutions/. - **Property Management AI** — https://www.myaifrontdesk.com/solutions/property-management-ai - **Property Management Centralization** — https://www.myaifrontdesk.com/solutions/property-management-centralization - **Real Estate Brokerage AI** — https://www.myaifrontdesk.com/solutions/real-estate-brokerage-ai - **Multifamily AI** — https://www.myaifrontdesk.com/solutions/multifamily-ai - **Accounting & Finance AI** — https://www.myaifrontdesk.com/solutions/accounting-finance-ai - **Therapy & Counseling AI** — https://www.myaifrontdesk.com/solutions/therapy-counseling-ai - **Legal AI** — https://www.myaifrontdesk.com/solutions/legal-ai - **Automotive AI** — https://www.myaifrontdesk.com/solutions/automotive-ai --- ## Industries The AI receptionist is deployed across verticals with industry-specific playbooks. - **Property Management** — https://www.myaifrontdesk.com/industries-we-serve/residential-property-management. After-hours leasing inquiries, maintenance routing, tour booking, no-show recovery. - **Real Estate** — https://www.myaifrontdesk.com/industries-we-serve/real-estate. Buyer and seller lead qualification, showing scheduling, ISA replacement. - **Legal** — https://www.myaifrontdesk.com/industries-we-serve/legal. New client intake, conflict checks, scheduling, after-hours coverage. - **Automotive** — https://www.myaifrontdesk.com/industries-we-serve/automotive. Service bay scheduling, parts inquiries, dealership lead capture. - **Multifamily Housing** — https://www.myaifrontdesk.com/industries-we-serve/multifamily-housing. High-volume leasing intake, resident support tickets. - **Accounting & Finance** — https://www.myaifrontdesk.com/industries-we-serve/accounting-firms. Client intake, tax-season overflow, scheduling. - **Therapy & Counseling** — https://www.myaifrontdesk.com/industries-we-serve/therapy-and-counseling. HIPAA-aware patient intake, booking, after-hours coverage. --- ## CRM Connectors Bring AI receptionist conversations and third-party recordings into any CRM. - All integrations: https://www.myaifrontdesk.com/connect - Fireflies → HubSpot: https://www.myaifrontdesk.com/connect/fireflies-to-hubspot - Otter → Salesforce: https://www.myaifrontdesk.com/connect/otter-to-salesforce - Gong → Pipedrive: https://www.myaifrontdesk.com/connect/gong-to-pipedrive - Phone calls → HubSpot: https://www.myaifrontdesk.com/connect/phone-calls-to-hubspot --- ## White Label URL: https://www.myaifrontdesk.com/white-label Resell the entire AI receptionist platform under your own brand, domain, and pricing. Includes reseller portal, sub-accounts, billing, and partner program. - Partner Program: https://www.myaifrontdesk.com/partner-program --- ## Customer Stories - Samson Properties: https://www.myaifrontdesk.com/testimonials/samson-properties - Elegant Comfort: https://www.myaifrontdesk.com/testimonials/elegant-comfort - United Porté: https://www.myaifrontdesk.com/testimonials/united-porte - Clear Speech Therapy: https://www.myaifrontdesk.com/testimonials/clear-speech-therapy - Artisan Homes: https://www.myaifrontdesk.com/testimonials/artisan-homes - Provest Realty: https://www.myaifrontdesk.com/testimonials/provest-realty - Trade Recalls: https://www.myaifrontdesk.com/testimonials/trade-recalls - St. George Associates: https://www.myaifrontdesk.com/testimonials/st-george-associates - All stories: https://www.myaifrontdesk.com/customer-stories --- ## Pricing & Sign-Up - Pricing: https://www.myaifrontdesk.com/pricing - Free trial: https://app.myaifrontdesk.com/signup - Book a demo: https://www.myaifrontdesk.com/contact-sales - Login: https://app.myaifrontdesk.com/login --- ## Resources - Features: https://www.myaifrontdesk.com/features - Use Case Library: https://www.myaifrontdesk.com/use-cases - Blog: https://www.myaifrontdesk.com/blog-home - CRM Glossary: https://www.myaifrontdesk.com/crm-glossary - 2026 Centralization Report: https://www.myaifrontdesk.com/get-the-2026-centralization-report - Docs: https://app.myaifrontdesk.com/docs --- ## Company - About: https://www.myaifrontdesk.com/about - Careers: https://www.myaifrontdesk.com/careers - Trust Center: https://app.drata.com/security-report/54329da8-4379-47b3-b063-254aa1f2cc87/037b2d12-823a-4f7b-93f0-50b368bfa686?region=NA - Sitemap: https://www.myaifrontdesk.com/sitemap.xml --- ## AI Receptionist Glossary - **AI receptionist** — Software that answers and conducts inbound conversations across phone, chat, SMS, and email without human intervention. AI Frontdesk is one. - **AI phone receptionist** — The voice channel of an AI receptionist. Handles inbound and outbound calls. - **Virtual receptionist** — Historical term for human call-answering services. AI Frontdesk replaces these. - **AI front desk** — End-to-end intake layer covering every inbound channel, the modern equivalent of a physical front desk staffed by humans. - **Lead qualification** — Asking pre-defined questions to score and route an inbound lead. The AI receptionist runs this script automatically. - **CRM sync** — Writing the contact, transcript, summary, and disposition of every AI receptionist conversation into a CRM record.