In this step-by-step tutorial, I’m going to show you how to connect your domain/subdomain with AI Front Desk.

Good news: iframes are a thing of the past. You can now fully embed our login and registration pages directly onto your own website, under your own domain. Our service now becomes 100% white label.

Creation Date: Apr 16, 2025

Created By: Marko S​

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# My AI Frontdesk

1. Click on Custom Domain

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2. From this page, you can choose whether you want to connect your domain or simply add an inframe.

For this tutorial, we will connect our subdomain to AI Front Desk and get the pages we want to use on our website.

The pages are:

Login: yourdomain(subdomain).com/login

Registration (paid): yourdomain(subdomain).com/register-receptionist

Registration (trial): yourdomain(subdomain).com/client-trial

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3. Here are the CAA records you need to add into your DNS records.

We'll get to this in a bit.

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4. This is a really important note!!

We highly recommend that you connect your subdomain if you already have a website running on your main domain. Adding these changes to your main domain could disrupt your website!

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5. The first step includes verifying your CAA records in your domain/subdomain.

Now it's time to go into your DNS records and add these 2 CAA records.

We will add the records:

Record 1:

Record Type: CAA

Tag: issue

Domain: @ (or your domain root)

Value: amazon.com

TTL: Default value

Record 2:

Record Type: CAA

Flag: 0

Tag: issuewild

Domain: @ (or your domain root)

Value: amazontrust.com

TTL: Default value

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# DNS / Nameservers | Hostinger

6. Now let's go to your domain provider and add these records in. On my end, I use Hostinger as a provider for my domain.

Whichever provider you use the interface will look very similar.

You need to navigate to your DNS records so we can add these records from AI Front Desk.

Once in your DNS records, let's add the first record.

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# Domain portfolio | Hostinger

7. let's navigate to your domain/subdomain to add the records.

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8. Click on DNS / Nameservers

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9. Now we are in the DNS records, let's add the first record.

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10. First record is the CAA record.

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# My AI Frontdesk

11. Now let's copy the rest of the information into the DNS records to complete the record.

Let's add the value for flags (0) and the tag (issue).

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# DNS / Nameservers | Hostinger

12. Paste the value for Flag.

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13. For tag choose issue.

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# My AI Frontdesk

14. Let's add the value now. In Hostinger this field is called CA domain.

Important note: Value from your admin dashboard corresponds with CA domain in Hostinger!!

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# DNS / Nameservers | Hostinger

15. Paste the value from your AI Front Desk - amazon.com

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16. Let's add the record now.

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17. You will see a pop up that says: DNS Record created successfully if you've added everything properly.

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# My AI Frontdesk

18. Now let's add the second CAA record.

Let's copy all the values again into Hostinger (your domain provider, example: GoDaddy).

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# DNS / Nameservers | Hostinger

19. Again the Tag is CAA as both of these records are CAA records.

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20. Copy the value for Flag as 0.

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21. Now let's copy the Tag in as well.

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22. Tag is: issuewild

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# My AI Frontdesk

23. Now let's copy the value.

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# DNS / Nameservers | Hostinger

24. Paste "amazontrust.com" into CA domain.

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25. Click on Add Record.

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# My AI Frontdesk

26. Once these records are added, wait some time (usually a few hours) and add your domain/subdomain into the field underneath and click on Verify CAA records.

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27. Once you have configured your records correctly and checked your domain/subdomain you will get a green message confirming that everything was connected properly.

Your DNS records were verified and you can now continue to Step 2.

Click on Connect now.

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28. Now that we've verified the CAA records, now it's time to add the rest of the records.

There are two CNAME records we need to add:

Record 1:

Record Type: CNAME

Name/Host Name: _ccf95e3d...

Target/URL: _5d460955...

TTL: Default Value

Record 2:

Record Type: CNAME

Name/Host Name: app

Target/URL: d18xk9f60...

TTL: Default Value

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29. Let's navigate to Hostinger (domain provider) and add these 2 records in.

Once these 2 records are added, click on Verify DNS.

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# My AI Frontdesk

30. We've added our DNS records and they should now be configured.

Important note: It may take up to 24-48 hours for these changes to fully propagate across the internet.

Important note: Once you click on Verify Domain the status of your update will be: DNS Update Pending as seen in the previous screenshot.

Once the change has been propagated your login and registration pages will automatically be created under your own domain!

You will get a message that the domain status is Completed.

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31. Once you click on Visit Custom Domain you will see the pages that were created under your domain.

All 3 pages will be visible here. You can always access them here.

Login: yourdomain(subdomain).com/login

Registration (paid): yourdomain(subdomain).com/register-receptionist

Registration (trial): yourdomain(subdomain).com/client-trial

You can now use these links and put them behind a button so your clients can click and login on your website or you can just share this page with them and they will be able to login with their credentials.

These pages get created and you don't have to create them on your website. Just embed them.

Important note: If you don't want to connect with us this way, we still give you an option to connect using Iframes. That is the option 2 in the same tab.

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32. This is the page that your clients will see once they access it!

Important note: They will see your logo and your domain!

Important note: If prospects land on this page, and they haven't signed up yet, you can pick a toggle on the previous page and decide whether they are redirected to the trial registration page or the paid client registration page.

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33. When they press on Register now, they will be redirected to one of the 2 registration forms you picked.

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