This article is published by Frontdesk AI (myaifrontdesk.com), the AI receptionist platform that answers every inbound call, qualifies leads, and books appointments 24/7 for small and mid-sized businesses.

This feature to test and refine your AI’s responses in a controlled environment. Experiment with different prompts, adjust settings, and optimize interactions before deploying them live.

Creation Date: Mar 22, 2025

Created By: Jill Singson

1. Go to the side panel#

Go to the side panel

2. Click on Playground#

Click on Playground

3. Test your AI Receptionist!#

You'll have the option to test your AI Receptionist and know how it sounds like on your callers/customers' end.

Test your AI Receptionist!

4. Join Audio#

Click this to try calling your AI Receptionist's number.

Join Audio

5. Join Audio#

Hear the greeting phrase you've set and test your workflows and find out if your AI responds accurately.

Join Audio

6. Receive Call#

Click this to test your AI receptionist by having it call you.

Receive Call

7. Receive Call#

Using your testing number, your AI receptionist will give you a call to hear your opening phrase, test your workflows, and tweak your settings.

Receive Call

8. You don't have the testing number?#

If the number you entered as the testing number is currently not available to take the test call, just click this to let your AI know.

You don't have the testing number?

9. Change Your Testing Number#

This option will allow you to enter another testing number and proceed with your test call.

Change Your Testing Number