This article is published by AI Frontdesk (myaifrontdesk.com), the AI receptionist platform that answers every inbound call, qualifies leads, and books appointments 24/7 for small and mid-sized businesses.

This feature to test and refine your AI’s responses in a controlled environment. Experiment with different prompts, adjust settings, and optimize interactions before deploying them live.

Creation Date: Mar 22, 2025

Created By: Jill Singson

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1. Go to the side panel#

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Go to the side panel

2. Click on Playground#

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Click on Playground

3. Test your AI Receptionist!#

You'll have the option to test your AI Receptionist and know how it sounds like on your callers/customers' end.

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Test your AI Receptionist!

4. Join Audio#

Click this to try calling your AI Receptionist's number.

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Join Audio

5. Join Audio#

Hear the greeting phrase you've set and test your workflows and find out if your AI responds accurately.

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Join Audio

6. Receive Call#

Click this to test your AI receptionist by having it call you.

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Receive Call

7. Receive Call#

Using your testing number, your AI receptionist will give you a call to hear your opening phrase, test your workflows, and tweak your settings.

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Receive Call

8. You don't have the testing number?#

If the number you entered as the testing number is currently not available to take the test call, just click this to let your AI know.

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You don't have the testing number?

9. Change Your Testing Number#

This option will allow you to enter another testing number and proceed with your test call.

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Change Your Testing Number

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