Finding a solid remote call center job in the USA can feel like hunting for a needle in a haystack, but it doesn’t have to be that way. These days, more companies are hiring folks to work from home, answering calls, helping customers, and solving problems—all without ever having to leave your house. Whether you’re looking for something flexible, a side hustle, or a full-time gig, there are plenty of options out there. Here’s a rundown of the top places to look for remote call center jobs in the USA for 2025, and what you need to know about each one.
Liveops stands out for people who want control over their work-from-home schedule. This company has shaped a system where independent contractors answer incoming customer calls for a huge range of businesses, from healthcare to tech. Liveops is a top pick for folks who want flexibility instead of rigid shift work.
Here’s what you can expect if you work with Liveops:
Typical Current Openings (as of October 2025):
You’ll need a quiet workplace, a reliable computer, and good internet to get started. The application process involves signing up, passing a background check, and sometimes a brief skills assessment—so it isn’t instant, but it’s no maze either.
Liveops’ platform is refreshingly straightforward. Agents get access to a dashboard where they schedule hours, see call stats, and get performance feedback. Pairing your work as a remote call center agent with next-generation solutions like AI-powered receptionist software can further increase efficiency, with some businesses even automating call scheduling and appointment setups to support busy teams.
The people who thrive at Liveops are those who like calling the shots on their calendar and don’t mind picking up new client processes every few months. It’s a gig that rewards self-motivation and a knack for talking to just about anyone.
Alorica is a major player when it comes to remote call center work in the US, especially as we head into 2025. They’re one of the few companies that have made remote work part of their core business, not just an afterthought. If you want a job that lets you work from almost anywhere while handling real customer challenges, this is a strong pick.
Working at Alorica, you’ll find yourself answering calls, emails, or even live chats from customers in a broad range of industries—healthcare, financial services, retail, and sometimes just general product support. Don’t worry if you’re not a tech wizard; most of the calls are about simple product support, billing questions, or helping people understand their options. Still, being solution-oriented and having a level head matters a lot here.
Sample Job Responsibilities at Alorica:
The company offers jobs like Customer Care Team Player, Sales & Retention, Human Resources, and more. These aren't just entry-level gigs—there's room for growth if that's what you're looking for.
Here’s a quick look at what Alorica tends to offer remote employees:
Making real connections with customers over the phone isn't everyone's cup of tea, but for a lot of people, the variety and structure at Alorica is a perfect fit—especially with a routine you set yourself.
To apply, you’ll head to Alorica’s career page. The process kicks off with an online form and a resume upload, then usually you’ll be invited for a virtual interview. It’s not a bad idea to brush up on interview tips and maybe check out some automated customer service tools like those featured in AI receptionist solution to get a feel for where the industry is headed.
The best thing about Alorica? You’re not stuck in one role forever. Internal promotions are common, so even if you start as a basic rep, you can move into support or training. For anyone looking to work at home for the long haul, it’s worth considering.
Teleperformance is a massive name in the customer service world, with offices and remote teams across the globe and a big reputation in the U.S. Their remote call center jobs let employees work from home while helping customers for well-known brands in retail, tech, banking, and more. Teleperformance focuses on smooth customer support over the phone, email, and chat—covering both inbound and outbound calls.
Here's what you can expect with a remote position at Teleperformance:
A typical listing for a Teleperformance remote job might look like this:
Pay can vary depending on the client you help, but there are usually benefits, paid training, and the option to move up if you stick around.
Many find working from home with Teleperformance convenient since you don’t have a commute and can often set your own hours.
While the tasks sound a lot like traditional customer service, new tech is quickly becoming part of the work—things like virtual assistants and AI-powered tools, some similar to AI receptionist software already used by modern call centers. This means there’s more focus on being clear and efficient, so a strong internet connection and basic computer skills are a must. If you enjoy helping people, keeping track of details, and want a stable remote job, Teleperformance fits the bill.
Concentrix stands out as one of the bigger names if you want to work in a remote call center job in 2025. This company handles customer service for brands across all sorts of industries: tech, healthcare, retail, even e-commerce. Most folks land roles like Customer Service Representative or Sales Representative, and the work is always remote—no big commutes, just a reliable internet connection and a solid headset.
If you're curious about what the job looks like, here’s a quick list:
You can apply by going right to the Concentrix careers page, filtering by remote roles, uploading your resume, and then prepping for a video interview. The process usually moves pretty fast, and they’re always looking for people who can handle change and jump into new projects. It's not boring, that's for sure.
Sometimes the best part of working at Concentrix is how normal it feels to juggle chats, calls, and emails from the comfort of your own kitchen. The work can be repetitive, but there's something kind of nice about helping someone fix a problem and then logging off to walk the dog.
If you want to see how technology is changing remote support, check out tools like AI-powered phone answering that some call centers are starting to use. It really changes the way teams work behind the scenes.
If you're considering remote call center work, Sitel Group—now branded as Foundever—is an easy place to start. They stand out by offering both fully remote and hybrid opportunities, so you can tailor your work setup to your own style. Not everyone likes sitting in the same room all day, but with Foundever, you can find the balance that keeps you sane and productive.
You’ll notice right away that Foundever builds a supportive, connected atmosphere, even from home. They don't expect you to figure things out solo; their global network is always on standby if you need a hand. As of this year, 57% of their employees are logging in from home and getting the flexibility to take care of kids, run errands, or just ditch the commute for good. Like, seriously—who isn’t tired of rush hour?
What does day-to-day look like? Most of their roles lean into customer service, handling calls, emails, and chats for businesses in retail, travel, telecom, and more. Your main responsibilities as a remote agent might include:
It’s actually one of those jobs where homebody introverts and chatty folks can both find their groove.
Here’s a quick overview of what you can expect at a glance:
Working at Foundever from home means you can grow your career without giving up on family time or your peace and quiet. Your performance—not your location—matters most.
As customer support keeps changing and tech keeps moving fast (seriously, just look at the way companies like AI Frontdesk is rapidly expanding), Foundever continues to adapt. So you’ll always have something new to learn or a way to move up, whether you’re working from your couch or their office down the street.
Working Solutions is one of the longer-standing remote call center companies, and it’s an appealing option if flexibility is something you care about. Workers are actually brought on as independent contractors, not traditional employees, so you can pick your own hours and juggle work around other responsibilities. The projects you can get assigned to vary by client—tech support, travel, retail, health and more—so your day-to-day can look pretty different depending on which gig you pick up.
Here's what a typical application process at Working Solutions looks like:
You’ll want a fast, reliable internet connection and a distraction-free workspace, but most of the rest is handled through their own systems and training. Pay rates differ quite a bit—some folks report earning between $15-20/hour, though it can fluctuate by assignment. There's no guarantee of a set number of hours, but the flexibility is a big draw for a lot of people.
A few things people mention as positives:
If you want a real work-from-home lifestyle with control over your schedule, Working Solutions is a solid bet—it lets you keep your independence without dealing with office politics.
Amazon’s customer service jobs are a big hit for folks hoping to stay home and stay busy. From what I’ve seen, these roles are not just about reading scripts all day—they’re about helping people with everything from order problems to figuring out where a package is hiding.
Amazon regularly hires remote customer service agents to support millions of customers who shop online. You’ll talk to people about product details, returns, and sometimes even calm the nerves of someone whose package somehow ended up in Omaha instead of Oregon.
Here’s a snapshot of what working from home for Amazon Customer Service usually looks like:
If you’re curious about the pay or what it takes, check this table:
There’s a process to apply, but it’s all online:
The best thing about working remote for Amazon is flexibility—pick shifts that fit your life and skip the commute entirely. It’s all about being helpful, patient, and quick on your feet when orders go sideways.
Amazon’s not the only company shifting to digital-first support. With options like AI customer receptionist software now handling calls for some businesses, people skills are still a hot commodity, especially where a bot just can’t beat human empathy.
Apple’s work-from-home call center roles aren’t just about answering iPhone questions. The company regularly hires remote support staff to help customers with technical troubles, billing issues, subscription management, and just about anything thrown their way about Apple devices or accounts.
Apple’s remote customer service agents are expected to deliver patient, friendly help to folks who sometimes aren’t tech savvy or are just plain frustrated. Day-to-day, you could be guiding someone through a reset on their Apple Watch, helping track a lost device, or sorting out a confusing charge on an iTunes account—all over phone or chat. And because it’s Apple, training is structured and ongoing, so even if you start out shaky with their ecosystem, you’ll get up to speed quickly.
What does a typical remote job look like at Apple?
There aren’t endless openings, so if you’re hoping to land an Apple remote job, be ready to apply as soon as you spot a listing on their career page. The application is pretty classic: online form, resume upload, and a video interview if you move to the next step. If you’ve supported friends and family through every iOS update, this might finally pay off!
People who enjoy helping others and aren’t afraid of troubleshooting by phone will find solid stability—and some nice perks—working remotely for Apple.
If you’re interested in efficient technology for call handling—say, for your own small business—look into how an AI phone receptionist can transform your workflow.
Support.com made its name with remote roles that center on technical help for both home users and businesses. If you've got decent tech skills and patience with troubleshooting, this place can feel like a good fit. You’ll be helping people solve computer, internet, or smart device problems—sometimes by phone, sometimes over chat or email. Work is often shift-based, so you might be on the clock in the evenings, weekends, or during a regular workday.
Some things that stand out about remote call center work at Support.com:
Here’s a quick look at what the job often involves:
Every day, you’ll get a chance to be the calm voice when someone’s home office goes sideways. If you like teaching people new things, it’s surprisingly rewarding—even if the issue is just resetting a router for the tenth time that week.
If you're trying to get your foot in the remote support world, check the company's application process for details or see how AI is pushing new standards in call handling solutions. Openings shift often, so persistence pays off.
If you're fresh out of college and trying to score your first remote position, NewGrad Jobs should be on your radar. It's built exclusively for people starting their careers, so you won't be fighting with applicants who have years of experience or shiny certifications. The site is easy to use and actually filters jobs that allow remote work, meaning you don’t waste your time scrolling through listings that aren’t even relevant.
Here's how to quickly get started with NewGrad Jobs:
Many entry-level call center roles have some things in common:
There’s something empowering about finding a job site that doesn’t overwhelm you with endless corporate hoops or unrealistic job descriptions. For a lot of new grads, landing that first remote job can feel impossible, but sites like NewGrad Jobs actually make it feel doable. You just need to take it one step at a time and remember—everyone starts somewhere.
If you just finished school and want to start your career, check out new jobs for graduates right now. It can be hard to find your first job, but we want to help you get started. Visit our website to see all the latest openings and apply today. Take your first step toward a bright future!
So, that's the scoop on remote call center jobs in the US for 2025. There are more options than ever, whether you're just starting out or looking for a change. Companies big and small are hiring, and the tools to work from home keep getting better. If you're tired of commuting or just want more flexibility, now's a great time to jump in. Take some time to polish your resume, set up a decent workspace, and check out the job boards we mentioned. It might take a few tries, but with a bit of patience, you'll find something that fits. Good luck out there—and enjoy working in your slippers if that's your thing.
Most remote call center jobs need good communication skills, basic computer knowledge, and the ability to solve problems. You should also be comfortable working on your own and using chat or video tools.
Some companies want you to have customer service experience, but many are open to beginners. Training is usually provided, so you can start even if this is your first job in the field.
You’ll usually need a computer, a high-speed internet connection, and a headset with a microphone. Some companies may also ask for a quiet workspace and a webcam for video calls.
Pay depends on the company, your experience, and the job type. Most remote call center jobs pay between $12 and $20 per hour. Some jobs offer bonuses for good performance.
There are both full-time and part-time positions available. Some companies let you pick your own hours, while others have set shifts.
Many companies hire from most states, but some jobs may have location rules because of state laws or taxes. Always check the job listing to see if your state is included.
Agents answer customer questions, help solve problems, process orders, and sometimes handle sales. The work is mostly done by phone, chat, or email.
You can apply online by filling out an application on the company’s website or through job boards. You may need to upload your resume and sometimes take an online skills test.
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