Every missed call is a lost client. Every delayed response sends them to your competitor. Frontdesk AI answers calls 24/7, schedules consultations, handles intake, and books appointments—all while your team focuses on billable work.
For Legal
Incoming Call...
Potential Client
"Hi, I need to speak with an attorney about a personal injury case. Are you available?"
AI Receptionist
"Of course! I can schedule a free consultation with Attorney Martinez. Would Wednesday at 2 PM work for you?"
✓ Consultation Booked • Wed 2 PM
You're losing billable hours and clients every day. Potential clients call at 9 PM, consultations get missed, and your staff can't handle the intake volume. There's a better way.
Someone gets served papers at 8 PM, calls your firm, and gets voicemail. By the time you check messages in the morning, they've already hired a competitor who answered immediately.
While you're in court, five case inquiries come in. Document requests, consultation bookings, urgent questions—you can't be everywhere at once. Clients get frustrated waiting, and you lose cases.
You block an hour, prep the case file, and wait. They don't show. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted billable time and another lost client.
One AI workforce that handles every touchpoint—from first inquiry to client onboarding
Potential clients visit your website at any hour. Frontdesk Chat answers instantly, qualifies leads, assesses case details, and books consultations—all without human intervention.
Every call is answered instantly—case inquiries, court date questions, document status updates. The AI understands legal context, schedules appointments, coordinates with your practice management system, and escalates to attorneys only when needed.
When consultations are missed, Frontdesk Outbound automatically calls to reschedule. The AI references the original case inquiry, knows their legal needs, and books a new appointment—all while updating your practice management system and calendar.
Every interaction—chat, call, consultation, document request—automatically creates and updates client profiles in your CRM. No manual data entry. No missed information. One complete view of every potential client and case.
Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on case type and engagement level.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, follow-ups, and client nurturing sequences—all orchestrated by Marketing Automation.
Smart client intake forms that pre-fill from CRM data and guide potential clients through completion. When forms are submitted, they automatically trigger outbound automation sequences for qualification and initial case assessment workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your legal practice. Each agent handles different tasks—answering calls, booking consultations, managing case inquiries. They work together 24/7 to convert more leads and serve your clients better.
Answers every client call instantly—no voicemail, no missed consultations. Handles case inquiries, books legal consultations, and captures urgent legal matters automatically for your attorneys.
Qualifies potential clients, answers questions about legal services and practice areas, provides information about attorney availability and case types instantly. Books consultations and captures case details—all through your website chat, 24/7.
Sends personalized consultation confirmations, document request reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep potential clients engaged and informed.
Pre-fills client intake forms from CRM data. Guides potential clients through case details, relevant dates, and documentation requirements. Triggers automation workflows when submitted for attorney review.
Automatically reaches out to potential clients at the right time. Makes outbound calls to consultation no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover missed appointments and keep leads engaged.
Handles two-way SMS conversations with potential and current clients. Sends consultation confirmations, document submission reminders, and answers questions about legal services via text—98% open rate.
Lets website visitors speak directly to your website about legal services. Click, talk, get answers about practice areas, attorney availability, and case requirements—no typing required. Perfect for mobile users seeking legal help.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed client and case data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by practice area, case type, and lead status.
Clients don't submit requests—they just call or text. Your AI recognizes action items (document needed, filing deadline, court date reminder), creates tasks, triages by urgency, and notifies the right attorney or paralegal automatically.
Watches every conversation and alerts you when it matters. If a potential client seems frustrated, if a consultation was booked, if an urgent legal matter was reported—you know instantly.
Follow one prospect from phone call to signed retainer—see how every system works together
Alex calls at 2 AM after a car accident. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, personal injury case, car accident details, incident date. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Wednesday at 10 AM, and books it. Instant confirmation—no waiting.
The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and intake forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Tuesday. No one had to remember to send it.
Wednesday morning, Alex is dealing with insurance paperwork. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her personal injury case, the accident details. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished dealing with her medical bills. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Wednesday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled consultation. She wants to move forward with the case. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-consultation follow-up emails get queued, the retainer agreement is ready to send, and case intake workflows begin. All happening automatically—you're just meeting with the client.
Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a client intake form from Frontdesk Forms—already filled with her name, email, and case details. The AI guides her through medical records and insurance information right on her phone. When she submits it, you're immediately notified. The case processing begins automatically—all without you lifting a finger.
Alex is at home, reviewing the retainer agreement. She has a question about the payment terms. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and intake form, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With all her questions answered, Alex signs the retainer agreement. The system automatically sends welcome emails, case timeline information, and next steps. Alex is officially your client.
Alex is at home, thinking about her case. She has questions: "Do you have the police report yet?" "What documents do I still need to send?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex wants to know the status of her case. It's Monday morning. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands her question, checks the case status, and gives her a detailed update. Alex doesn't have to wait for business hours or play phone tag. She just asks, and gets an immediate answer.
The insurance company made a settlement offer. Alex gets notified automatically—email, text, or both, your choice. The system sends case updates, court date reminders, document requests, and settlement notifications. Clients stay informed without you sending individual messages. Everything happens automatically.
Four months later, Alex's case settles for $95,000. She had an amazing experience—questions were answered instantly, updates came automatically, and she always knew what was happening with her case. The same AI that answered her 2 AM call kept her informed throughout the entire process. She refers two friends that same week. That's the full journey: prospect to client to advocate.
Everything you need to know about using Frontdesk for your practice
Yes. The AI answers calls 24/7, screens potential clients, collects case details, and books consultations—all while you're in court or off the clock. No more missed opportunities at 2 AM.
The AI identifies urgent matters automatically, collects all critical details (case type, deadline information, opposing party), and routes them to the appropriate attorney. Time-sensitive issues can be escalated immediately.
Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books consultations instantly—no back-and-forth emails needed.
After consultations, clients automatically receive intake forms that are pre-filled with their info from the CRM. The AI guides them through conflict checks and document submission. When completed, you're notified immediately.
Yes. Frontdesk integrates with most systems including Clio, MyCase, PracticePanther, and others. All data syncs automatically—leads, consultations, intake forms, and case inquiries.
Absolutely. The AI knows all your practice areas, attorney availability, case types, and specialties. It can route calls based on expertise, handle multi-office inquiries, and manage multiple locations simultaneously.
The AI handles deadline-related calls 24/7, verifies client identity, and can coordinate with paralegals or attorneys. For true emergencies like imminent court deadlines, it immediately escalates to your on-call team.
Pricing is based on your firm size and call volume. Most practices see ROI within the first month from reduced no-shows and increased client conversions. Contact us for a custom quote.
Stop missing urgent client calls at 2 AM. Start booking consultations while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."