Don't send blasts. Send conversations. Your AI uses CRM data to personalize every text, then handles all the replies instantly.
Target: 500 Customers
"Hey {FirstName}! It's been {MonthsSinceService} months since your last {ServiceType}. Time for a check-up? Reply BOOK to schedule."
"Hi {FirstName}! Your {ProductName} warranty expires in {DaysUntilExpiry} days. Want to extend? Reply YES."
"Hey {FirstName}! We miss you at {BusinessName}..."
CRM Variables Used:
482
Sent
98%
Open
145
Replies
"Dear Valued Customer" goes straight to trash. People respond to texts that feel like they were written just for them—using their name, history, and context.
Every text is personalized using data from your CRM. No manual lookups. No generic messages.
"Hey {FirstName}! It's been {MonthsSinceService} months since your last {ServiceType}. Time for a check-up? Reply BOOK to schedule."
CRM Variables Auto-Filled:
✓ Sent to: Sarah Johnson
✓ Variables: 6 months, AC Service
Your CRM knows everything: customer name, purchase history, last service date, preferences, and past conversations. The AI uses smart variables like {FirstName}, {LastServiceDate}, {ServiceType} to personalize every text automatically.
What happens when 500 people reply at once? Your AI handles them all instantly. It answers questions, books appointments, takes payments, and unsubscribes opt-outs—all automatically.
Writer's block? Gone. Just tell the AI what you want to say, and it generates optimized variations with smart variables automatically inserted. It checks character limits and personalization tokens too.
The AI knows when to text. Service due dates, follow-up reminders, renewal windows—it sends at the right moment, not randomly. All triggered by your CRM data.
Your CRM triggers the campaign. The AI loads all context. Every variable is filled. Every text is unique.
Campaign condition met
All CRM data loaded
Personalize each text
Personal & Automated
From service reminders to re-engagement campaigns, every industry has unique messaging needs. Frontdesk adapts.
Service Businesses
Healthcare
Retail & E-commerce
| Feature | Manual Texts | Generic Blast | Frontdesk Smart SMS |
|---|---|---|---|
| CRM Integration | |||
| Smart Variables | Manual Entry | None | Auto-Filled |
| Personalization | Time-Consuming | ||
| Open Rate | 40-50% | 30-40% | 95-98% |
| Auto-Reply Handling |
Average Open Rate
Higher Than Generic
Texts Per Hour
Always Available
The AI pulls all relevant data from your CRM—customer name, purchase history, last service date, preferences, and past conversations. It uses smart variables like {FirstName}, {LastServiceDate}, {ServiceType} to personalize every text automatically.
Any field in your CRM: customer name, service history, purchase dates, preferences, notes, conversation summaries, and custom fields. The AI automatically fills variables like {FirstName}, {MonthsSinceService}, {ProductName}, {LastPurchase}, and more.
Yes. You can write custom message templates with smart variables that pull from your CRM. The AI will use your template and fill in all the variables automatically for each customer, making every text unique.
Your AI handles all replies instantly. It answers questions, books appointments, takes payments, and unsubscribes opt-outs—all automatically. You can also set it to transfer complex inquiries to a human agent.
You set the triggers. Service due dates, follow-up reminders, renewal windows, or any custom trigger from your CRM. The AI texts at the perfect time, not randomly.
Yes. Frontdesk integrates with popular CRMs via API, or you can use our built-in CRM. All your customer data flows into one place, and all variables are available for personalization.
The AI uses 100% of the data in your CRM. Every variable is pulled directly from your records, so personalization is as accurate as your data. If a field is empty, the AI can skip that variable or use a default.
No credit card required
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