Your AI uses CRM data to call customers with full context. It knows their name, purchase history, last conversation, and exactly what to say.
Calling...
CRM Context
"Last service: 12 months ago. Mentioned wanting to upgrade heater before winter. Preferred time: mornings."
Connect Rate
68%
Bookings
12/day
Customers don't answer calls from strangers. But they answer when you call with context—knowing their name, history, and exactly why you're reaching out.
Every call is personalized using data from your CRM. No manual lookups. No generic scripts.
"Hi {FirstName}, this is Frontdesk. I see your {ServiceType} was installed {MonthsSinceInstall} months ago. It's about time for its first {MaintenanceType}. Would you like to schedule that?"
CRM Variables Used:
Your CRM knows everything: customer name, purchase history, last service date, preferences, and past conversations. The AI uses all of this to make every call personal and relevant.
The AI knows when to call. Service due dates, follow-up reminders, renewal windows—it calls at the right moment, not randomly.
"Remember when you mentioned wanting to upgrade?" The AI references past conversations, making customers feel heard and valued.
When they say yes, the AI books the appointment immediately. No back-and-forth. No "let me check my calendar." Done in seconds.
Your CRM triggers the call. The AI loads all context. Every variable is filled. The call feels personal because it is.
Service due date reached
All CRM data loaded
Personalize message
Personal & Contextual
From service reminders to follow-ups, every industry has unique outreach needs. Frontdesk adapts.
Service Businesses
Healthcare
Professional Services
| Feature | Manual Calling | Generic Dialer | Frontdesk Smart Calls |
|---|---|---|---|
| CRM Integration | |||
| Smart Variables | Manual Lookup | None | Auto-Filled |
| Personalization | Time-Consuming | ||
| Answer Rate | 20-30% | 15-25% | 65-75% |
| Context Awareness | Manual Notes |
Average Answer Rate
Higher Than Generic
Calls Per Hour
Always Available
The AI pulls all relevant data from your CRM—customer name, purchase history, last service date, preferences, and past conversations. It uses smart variables to personalize every call automatically.
Any field in your CRM: customer name, service history, purchase dates, preferences, notes, conversation summaries, and custom fields. The AI automatically fills variables like {FirstName}, {LastServiceDate}, {ServiceType}, and more.
Yes. You can write custom scripts with smart variables that pull from your CRM. The AI will use your script and fill in all the variables automatically for each customer.
You set the triggers. Service due dates, follow-up reminders, renewal windows, or any custom trigger from your CRM. The AI calls at the perfect time, not randomly.
The AI can transfer to a human agent instantly. All context from the call is passed along, so the agent knows exactly what was discussed.
Yes. Frontdesk integrates with popular CRMs via API, or you can use our built-in CRM. All your customer data flows into one place.
The AI uses 100% of the data in your CRM. Every variable is pulled directly from your records, so personalization is as accurate as your data.
No credit card required
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
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