6,500
Agents supported 24/7
“6,500 agents get consistent coverage. After-hours and peak periods no longer mean unanswered lines.”
Samson Properties Team
Outbound Call Sequences
AI Outbound Calling.
Launch CRM-triggered outbound calls with smart variables, live context, and booking flows. Your AI agent calls every lead, leaves voicemails, retries on no-answer, and logs every outcome automatically.
TRIGGER
New lead created
Jordan Reyes · Northwind
AI lead scoring
Score 87 · High intent
Field branch
3 paths evaluated
Score ≥ 80
AI outbound call
Connected · 4m 12sBook appointment
Tue · 2:30 PMScore 40–79
Send email
Opened · clickedRun code
200 OK · 142msScore < 40
Create ticket
Ticket #4821 · open68%
Average Answer Rate
3x
Higher Than Generic
12
Calls Per Hour
24/7
Always Available
How it works
From CRM trigger to connected conversation.
01
CRM Trigger
Service due date reached
02
Load Context
All CRM data loaded
03
Fill Variables
Message personalized automatically
04
Make Call
Personal and contextual conversation
Capabilities
Outbound calls with full context.
Auto-Filled Context
The AI loads names, history, preferences, notes, and prior conversations before each call.
Perfect Timing
Calls are triggered by due dates, reminders, and renewal windows instead of random blast dialing.
Conversation Memory
The AI can reference prior discussions so customers feel remembered, not cold-called.
Instant Booking
When customers say yes, appointments can be scheduled immediately with no manual handoff.
Script Personalization
Use one script template with variables that adapt naturally to each contact in your CRM.
Seamless Transfer
If needed, AI transfers to a human agent with live context so the conversation continues smoothly.
Core features
Everything you need to run outbound at scale.
Campaign Builder
Create an outbound call campaign in minutes. Define the contact list, script, schedule, and retry rules.
Dynamic Call Scripts
Personalize each call with lead-specific data. Name, last interaction, product interest. Pulled directly from your CRM.
Voicemail Drop
Leave a pre-recorded voicemail automatically when no one answers, with no per-call manual effort.
Retry Logic
Configure how many times to retry a no-answer and how long to wait between attempts. Set it once, let it run.
Call Outcome Tracking
Every call result. Answered, voicemail, no answer, transferred. Is logged back to the contact record in your CRM.
Live Transfer
When a lead answers and shows interest, the AI transfers the call to your team immediately, with a whisper summary before the handoff.
Scheduling Controls
Run campaigns only during business hours. Set start time, end time, and days of week. Never call outside the window.
CRM-Triggered Calls
Automatically start an outbound call when a CRM event fires. A new lead created, an intake form submitted, or a deal stage change.
Concurrent Dialing
Dial multiple numbers simultaneously. First to answer gets connected. The rest are canceled cleanly.
Campaign Analytics
Track attempts, pick-up rate, conversation rate, transfer rate, and outcome breakdown for every campaign.
Thousands of Businesses Grow with Frontdesk
55 hrs
Weekly calls eliminated
“We eliminated 37-55 hours of phone calls a week and gave that time back to the team.”
Burkai Earl, Co-Owner
~75%
Lower call handling cost
Z&A Management
“We cut our cost by about 75% to achieve the same revenue, if not grow it even higher.”
Aaron Neilsen, CEO
1,600+
Calls handled monthly
“Our customers get instant answers about products, pricing, and availability even when our showroom is closed.”
United Porté team
40+/week
Admin hours saved
“It changed our front desk. Our team can finally focus on higher-value work.”
Tiffany Hurd, Operations Manager
5,000+
Monthly customer interactions
Zest Properties
“What would normally take us all day to call through our delinquency list was done in five minutes.”
Vanessa Smith, COO
35%
Leads captured after hours
“We were missing calls after 5 PM every day. Now every inquiry gets a response.”
Artisan Homes Team
1,600+
Calls handled monthly
“The phones used to ring all day long. Now we can go an hour without hearing a landline ring.”
Todd Dusenberry, Owner
$30K+
Generated in 5 days of outbound calls
“We generated $30K+ in 5 days just making outbound calls with AI Frontdesk. The thing pays for itself in a week.”
Trade Recalls Team
600+
Student tenants supported
“It's saving us so much time, and we're not even using it to its fullest extent yet.”
Nick, Leasing Department
100%
Order calls answered (up from 0%)
Freak Brothers Pizza
“We literally never answered the phone. Now Frontdesk answers every single call.”
Freak Brothers Team, Co-Owner
100+
Calls handled per day
“AI Frontdesk gives every caller an immediate answer and creates the feeling that someone is always available.”
Karen Delacruz, Marketing Coordinator
Don't take our word for it. See why thousands of operators have been sharing Frontdesk's AI Receptionists.
Get started
Stop blast-dialing. Start converting.
Launch a personalized outbound campaign in minutes. CRM-triggered, fully automated.