You can't read every transcript. Just tell your AI: "Alert me if a customer sounds angry" or "Text me if the deal is over $5k." It watches 24/7.
High Value Lead
John D. just mentioned a budget of $15k.
Upset Customer Detected
Now"I've been waiting for 3 weeks and nobody has called me back."
Meeting Booked
Sarah M. booked for Tuesday at 2pm.
Most systems alert you for everything. New email. New ticket. New voicemail. It's too much, so you ignore it all.
"You have a new message." (Is it spam? Is it a $10k deal? Who knows.)
"VIP Client Sarah is asking for a refund." (Context. Urgency. Action.)
No complex flowchart builders. No "If/Then" logic puzzles. Just write what you want in plain English.
"If a lead mentions they are looking to buy 'ASAP' or 'this week', send me a text immediately." That's it. No code, no complexity.
The AI processes the conversation as it happens. It doesn't wait for the call to end. You can get a text while your AI receptionist is still on the phone with the customer.
It's not just about keywords. It's about feelings. "Alert me if someone seems confused about our pricing." The AI detects the hesitation and confusion, even if they don't say the word "confused."
Route alerts to the right person. "If caller mentions billing, notify accounting." "If it's an emergency, text the on-call manager." Everyone gets what matters to them.
Sentiment analysis detects frustration even if they don't use the word "angry."
AI extracts budget amounts from natural conversation and routes to the right person.
Tracks conversation patterns and flags repeat mentions of sensitive topics.
Recognizes VIP indicators and customer loyalty signals automatically.
See It In Action
No credit card required. Set up smart notifications in plain English.
89% of notifications are irrelevant. You're missing the ones that actually matter.
89% of notifications are noise. You're drowning in alerts that don't matter.
By the time you see important notifications, it's often too late. Customers expect instant attention.
With Smart Notifications, you only get alerted about what matters—based on plain English rules you set.
Your AI watches conversations, understands context, and alerts the right person at the right time.
From local contractors to high-volume attractions, Frontdesk adapts to your specific workflows.
Real Estate
Activities & Leisure
Professional Services
Customizable
Processing
Always Watching
English
Just write your rules in plain English. For example: "If caller was angry, text me immediately" or "If someone mentioned refund, notify the billing team."
SMS, email, Slack, Microsoft Teams, or any channel you prefer. You can configure different channels for different types of alerts.
Our AI detects sentiment with 92%+ accuracy. You can review and adjust notification rules based on your specific needs.
Yes. You can set notifications for specific events like "If call was transferred" or "If customer requested supervisor."
Notifications are sent in real-time as events are detected. Typically within seconds of the trigger event.
Yes. You can route notifications to specific team members, departments, or roles based on the issue type or customer profile.
You can adjust notification rules, set quiet hours, or use priority levels to filter out noise and focus on what matters.
About 5 minutes. Just write your notification rules in plain English and start getting smart alerts immediately.
Yes. You can test notification rules with past conversations or set up test scenarios to verify they work as expected.
No credit card required
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Try our AI receptionist now.
