You miss calls when clients need you most
Potential clients calling after hours get voicemail. By morning they have already hired the competitor who picked up immediately.
Typical impact
$8,500 avg case value lost per missed call
For Law Firms & Legal Practices
Capture every legal client while your team sleeps
Every missed call is a lost case. Frontdesk AI answers 24/7, handles intake, schedules consultations, and recovers no-shows — so your attorneys stay focused on billable work.
Coverage
0/7
Avg response speed
< 0.0s
After-hours inquiries
0%
Avg case value
$0+
The Problem
Firms lose cases before they start
Legal clients have a 5-minute window before they call your competitor. After hours, that window closes even faster.
Staff drowning in intake calls
Legal assistants cannot simultaneously handle case inquiries, document requests, and consultation bookings — frustrated prospects move on.
Typical impact
60+ calls/day per legal assistant
No-shows cost $102K a year
25% of consultations are no-shows. Without fast, automated recovery, those leads hire someone else before your office even notices.
Typical impact
$102,000 lost annually in missed cases
How Frontdesk Works
One AI workforce for your entire practice
From first call to signed retainer, Frontdesk handles the intake and admin work so your attorneys stay focused on cases.
AI phone receptionist
Answers every call in under 0.5 seconds, 24/7. Understands legal context, schedules consultations, and escalates urgent matters to attorneys immediately.
- Schedules consultations and syncs to calendar automatically
- Recognizes returning clients and references case history
- Escalates court deadlines and emergencies to on-call staff
24/7 client intake chat
Qualify leads, assess case details, and book consultations from your website — even at 2 AM when a new client is in crisis.
- Extracts case type, urgency, and practice area automatically
- Checks attorney availability in real time
- Books consultations directly into your calendar
Smart no-show recovery
When a consultation is missed, Frontdesk instantly triggers outbound recovery — recovering up to 40% of missed appointments before they go cold.
- Detects no-shows and launches follow-up sequences instantly
- Smart retry logic with case-aware messaging
- Reschedules and syncs all systems automatically
Unified client CRM
Every call, chat, intake form, and text fills one timeline — from first inquiry through retainer signing and ongoing case updates.
- Auto-creates client profiles from every touchpoint
- Tracks full journey from inquiry to case resolution
- Integrates with Clio, MyCase, PracticePanther, and more
Journey
From 2 AM call to signed retainer
See how Frontdesk turns a midnight crisis call into a retained client — and a $95,000 settlement referral source.
1
Step 1
Client calls at 2 AM about a car accident
Frontdesk answers instantly, collects case details, and saves everything to the CRM — no forms, no manual entry.
2
Step 2
Consultation booked and intake sent
A Wednesday 10 AM slot is confirmed. Confirmation emails, reminder texts, and pre-filled intake forms fire automatically.
3
Step 3
No-show recovery kicks in
Client misses the consultation. Frontdesk detects it and launches outbound recovery — rescheduling by Friday with zero staff involvement.
4
Step 4
Retainer signed — case settles for $95,000
Post-consultation intake is guided by AI. Client signs the retainer, receives updates via SMS and voice, and later refers two friends.
FAQ
Common questions from law firms
Answers on after-hours client intake, conflict-aware routing, and CRM-driven follow-ups.
Contact supportYes. Frontdesk answers 24/7, screens potential clients, collects case details, and books consultations — all while your firm is off the clock.
Get Started
Stop losing cases to missed calls
See how Frontdesk can capture every inquiry, automate intake, and keep your pipeline full — even when your office is closed.
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