AI Receptionist that sounds human and books real work.
Answer every call 24/7 with an AI receptionist that qualifies leads, books appointments, transfers urgent callers, and updates your CRM automatically.
- Answers every call instantly, day or night
- Books appointments live during the call
- Transfers VIP or urgent callers to your team
- Syncs every call to HubSpot, Salesforce, and more
An AI receptionist replaces voicemail, missed calls, and answering services with a voice agent that sounds human and actually closes work.
An AI receptionist is a virtual phone agent powered by large language models and real-time voice. Unlike voicemail, it actually talks to your callers , answering questions, capturing details, qualifying intent, and booking appointments on your calendar live. Unlike a traditional answering service, it never sleeps, never goes on break, and never costs $200 a missed call.
Frontdesk’s AI receptionist is trained on your business. Your services, your pricing, your FAQs, your tone, so every caller gets a consistent, brand-accurate experience, every conversation is transcribed, summarized, and pushed straight to your CRM with structured fields like intent, urgency, service area, timeline, and outcome.
Whether you’re a single-location property manager, a multi-state HVAC operator, a law firm, or a 100-clinic dental group, the AI receptionist becomes your always-on front desk. Answering every call, capturing every lead, and freeing your team from the phone.
Everything a great receptionist does. At 1/10th the cost.
Answers every call in under 1 second
No voicemail, no hold music, every caller hears a real conversation immediately, 24/7.
Qualifies leads in natural language
Captures intent, urgency, service area, budget, and timeline before the call ends.
Books appointments live on your calendar
Reads availability, offers slots, books, and confirms via SMS. All on the same call.
Updates your CRM automatically
Pushes contact, transcript, summary, and structured fields straight into HubSpot, Salesforce, or your own CRM.
Routes urgent calls instantly
Live-transfers VIPs, emergencies, or hot leads to the right person on your team based on rules you set.
Speaks 20+ languages natively
Auto-detects the caller’s language and responds fluently, no scripts, no awkward translation delays.
An AI receptionist tuned to your business.
Pre-trained call flows, industry-specific FAQ libraries, and CRM mappings for the most common verticals.
Built for teams that can’t afford to miss a call.
If you run lean, an AI receptionist is the cheapest hire you’ll ever make. Frontdesk picks up in under a second, qualifies every caller, books appointments on your calendar, and pushes the conversation to your CRM. All while your team is on the job, in a meeting, or asleep.
Free to start. Paid plans from $99/month. No contract, no hardware, no new phone number. Most teams go live in under 10 minutes and cover the cost from the first lead they would have otherwise missed.
A virtual receptionist for voice, SMS, email, and web.
Frontdesk handles inbound conversations wherever your customers reach out, with one shared memory, one CRM sync, and one consistent brand voice.
Voice calls
Inbound phone calls answered live by an AI phone receptionist with intent capture, routing, and live booking.
See pricing →Text & SMS
Two-way SMS conversations, post-call confirmations, appointment reminders, and lead nurture.
Explore SMS →Email & web forms
Replies to inbound email and form submissions with the same context as your call agent.
Explore platform →Workflows & CRM
Trigger follow-up sequences, sync structured fields to HubSpot, Salesforce, or your own CRM.
Explore automations →Enterprise-grade controls for regulated industries.
Frontdesk is built for businesses that handle sensitive customer data. Every call is encrypted in transit and at rest, with role-based access, audit logs, and configurable data retention.
- SOC 2 Type II controls and annual audits
- HIPAA-ready configuration for healthcare and dental
- TLS 1.3 transport and AES-256 storage encryption
- Configurable PII redaction in transcripts and recordings
- Role-based access, SSO, and per-user audit logs
- US-based data residency available on enterprise plans
Plugs into the tools you already run on.
Native integrations across CRMs, calendars, telephony, and automation platforms. Every call becomes a structured record in the system of record your team already uses.
What makes a good AI receptionist? Training.
The difference between a generic answering bot and an AI receptionist that actually closes work is how well it knows your business. Call quality depends on training. Not on the model.
Frontdesk is configured with your services, FAQs, pricing guidance, tone of voice, qualification rules, booking behavior, and routing logic. Callers get consistent, brand-accurate answers, which means fewer bad handoffs and stronger lead capture on every call.
- Services, pricing, and policy answers
- FAQ libraries tuned to your industry
- Brand voice and tone
- Lead qualification rules
- Booking and availability logic
- Transfer and escalation triggers
AI receptionist pricing.
Start free. Paid plans begin at $99/month, or $79/month billed annually (save 20%). Most customers cover the cost from the first lead they would have otherwise missed.
Or $79/mo billed annually (save 20%)
Free plan available. Paid plans include a monthly credit pool. Auto-Reload tops up at $10 per 1,000 credits. See full pricing for plan details and overage rates.
Why teams replace voicemail and answering services first.
| Capability | Voicemail | Human Answering Service | AI Frontdesk |
|---|---|---|---|
| 24/7 live answer | No | Limited hours | Always on |
| Pickup time | N/A | 30–60s | Under 1s |
| Books appointments | No | Sometimes | Yes, on-call |
| Qualifies leads | No | Manual notes | Structured + automatic |
| Updates CRM | No | Partial / email | Direct integration |
| Cost per month | $0 | $300–$1,500+ | From $99 |
How Frontdesk compares to other AI receptionist tools.
Most AI receptionist tools fall into three buckets. Voice-only bots (Goodcall, Rosie) answer the phone but don’t push structured data to your CRM. Human-AI hybrids (Smith.ai, Ruby) route to a human after the AI greeting, which raises cost and slows pickup. Developer platforms (Retell AI) give you APIs but need engineering. And outbound-first products (Air.ai) are a different job entirely.
Frontdesk sits between them. A self-serve AI receptionist that scales from lean teams to multi-location and enterprise, with native CRM and calendar sync, live booking, rule-based transfers, SOC 2 / HIPAA controls, and 20+ language support out of the box. Plans start at $99/month with no contract. See all Frontdesk comparisons.
FAQ
AI Receptionist FAQs
Common questions about deploying an AI receptionist. If you don't see your question, our team can walk you through it.
Contact supportAn AI receptionist is a virtual phone agent that answers inbound calls instantly, 24/7. It greets callers, understands their intent in natural language, qualifies leads, books appointments on your calendar, and logs every conversation to your CRM. Without any human staff on the line.
Deploy your AI receptionist today.
Never miss another call.
Forward your existing number, train it on your business, and go live in under 10 minutes, no new hardware, no number changes, no contracts.