Every empty time slot costs money. Every missed call is a lost patient. Frontdesk AI answers calls 24/7, books acupuncture appointments, handles treatment inquiries, and fills your schedule—all while you focus on healing.
For Acupuncture Clinics
Incoming Call...
New Patient
"Hi, I'm looking for help with chronic back pain. Do you have any openings this week?"
AI Receptionist
"Yes! We have Thursday at 3 PM available with Alex—she specializes in pain management. Would you like to book that session?"
✓ Appointment Booked • Thursday 3 PM
You're losing new patients every day your phones go unanswered. People call during treatments, no-shows waste your appointment slots, and your front desk can't keep up. There's a better way.
Someone searches for acupuncture relief at 9 PM, calls, and gets voicemail. By morning, they've already booked with another clinic that answered. New patients won't wait—they need help now.
While you're treating a patient, five calls come in. New patient inquiries, appointment changes, insurance questions—your receptionist can't handle it all. Callers get frustrated, and you lose bookings.
You block off treatment time, prepare your room, and wait. They don't show. You send one reminder text that gets ignored. That's it—they're gone. No second chance, just wasted time and empty appointment slots killing your revenue.
One AI workforce that handles every touchpoint—from first inquiry to confirmed appointment
New patients visit your acupuncture clinic website at any hour. Frontdesk Chat answers instantly, qualifies inquiries, explains treatments available, and books initial consultations—all without human intervention.
Every call is answered instantly—appointment requests, treatment inquiries, insurance questions. The AI understands context, schedules sessions, handles rescheduling, and escalates to practitioners only when needed.
When patients no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their treatment plan, and books a new appointment—all while updating your practice management system and calendar.
Every interaction—chat, call, consultation, treatment session—automatically creates and updates patient profiles in your CRM. No manual data entry. No missed information. One complete view of every patient and their treatment journey.
Orchestrate the entire patient journey across email, voice, SMS, and web. Automatically coordinate appointment reminders, treatment follow-ups, and wellness nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, post-treatment follow-ups, and wellness nurturing sequences—all orchestrated by Marketing Automation.
Smart patient intake forms that pre-fill from CRM data and guide new patients through completion. When forms are submitted, they automatically trigger outbound automation sequences for consultation scheduling and treatment planning workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your acupuncture practice. Each agent handles different tasks—answering calls, booking appointments, managing patient inquiries. They work together 24/7 to keep your clinic fully booked.
Answers every call instantly—no voicemail, no missed appointments. Handles patient inquiries, books acupuncture sessions, and schedules consultations automatically. Answers questions about treatments, pricing, and insurance coverage.
Qualifies patient leads, explains treatment options and services, answers questions about acupuncture, herbal medicine, and cupping therapy instantly. Books initial consultations and captures patient information—all through your website chat, 24/7.
Sends personalized appointment confirmations, treatment plan reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send wellness tips and seasonal promotions at the right time to keep patients engaged and returning.
Pre-fills patient intake forms from CRM data. Guides new patients through health history, current symptoms, and treatment goals. Collects insurance information and triggers automation workflows when submitted for seamless onboarding.
Automatically reaches out to patients at the right time. Makes outbound calls to no-shows, sends personalized SMS reminders for follow-up treatments, and emails wellness sequences. Coordinates all outbound channels to recover missed appointments and keep patients engaged with their treatment plans.
Handles two-way SMS conversations with patients and wellness seekers. Sends appointment confirmations, treatment session reminders, and answers questions about acupuncture services and herbal formulas via text—98% open rate for maximum patient engagement.
Lets website visitors speak directly to your website about acupuncture treatments. Click, talk, get answers about treatment plans, session pricing, and what conditions can be treated—no typing required. Perfect for mobile users seeking holistic wellness solutions.
Automatically updates your Frontdesk CRM with every patient interaction. All your AI agents feed patient data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by patient record, treatment history, and appointment status.
Patients don't submit requests—they just call or text. Your AI recognizes special needs (herbal formula refills, treatment plan adjustments, insurance questions, etc.), creates internal tasks, triages by urgency, and notifies the right practitioner or staff member automatically.
Watches every conversation and alerts you when it matters. If a patient expressed concern about treatment, if someone needs urgent care, if a new consultation was booked—you know instantly with customizable alerts for your clinic workflow.
Follow one patient from first call to regular treatment—see how every system works together
Alex calls at 2 AM with severe lower back pain. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, lower back pain complaint, interest in acupuncture, prefers this week. Saved to CRM automatically—no forms, no typing.
Alex says "Thursday works!" The AI checks your calendar, finds Thursday at 2 PM, and books it. Instant confirmation—no waiting.
The moment the appointment is booked, the system springs into action. Confirmation emails, reminder texts, intake forms, and follow-ups—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to sleep. Meanwhile, a reminder email is already scheduled for Wednesday. No one had to remember to send it.
Thursday afternoon, Alex is stuck in traffic. She completely forgot about the appointment. You're seeing your next patient, notice the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her lower back pain complaint, her treatment interest. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just got to her lunch break. She answers. The AI remembers their entire conversation from earlier this week. "Hi Alex, I noticed we missed you yesterday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled appointment. Her back pain is finally getting addressed. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-treatment follow-up emails get queued, treatment plan recommendations are sent, and booking workflows begin for her next session. All happening automatically—you're just providing care.
Alex just finished her session. She's walking to her car when her phone buzzes. It's a treatment plan recommendation from Frontdesk Forms—already filled with her name, email, and the 6-session package you just discussed. The AI guides her through scheduling preferences and insurance details right on her phone. When she submits it, you're immediately notified. The booking process begins automatically—all without you lifting a finger.
Alex is at work, thinking about her next appointment. She has a question about parking validation. She calls. The AI answers instantly, recognizes her from your CRM, remembers her treatment and package booking, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
After 6 sessions, Alex's back pain is gone. The system automatically sends wellness follow-up emails, maintenance recommendations, and referral incentive offers. Alex is officially a satisfied patient.
Alex is feeling great. She has questions: "My friend has similar back pain—do you have a referral program?" "Should I come in for maintenance sessions?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex has a work conflict with her next maintenance session. It's 9:30 PM on a Saturday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, checks available times, and reschedules for the following week. Alex doesn't have to wait for business hours or leave a voicemail. She just describes the problem, and it's handled.
There's a free wellness workshop next Tuesday. Alex gets notified automatically—email, text, or both, your choice. The system sends clinic announcements, event reminders, seasonal health tips, and community wellness news. Patients stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex is a regular patient with monthly maintenance sessions. She had a great experience—scheduling was always easy, questions were answered instantly, and she felt cared for. The same AI that helped her book her first appointment kept her engaged as a patient. That's the full journey: new caller to regular patient to referral source.
Everything you need to know about using Frontdesk for your acupuncture practice
Yes. The AI answers calls 24/7, schedules initial consultations and follow-up treatments, checks practitioner availability, and books appointments—all while you're with patients or sleeping. No more missed opportunities at 10 PM.
The AI answers common questions about acupuncture, cupping, herbal medicine, and other TCM modalities. It collects patient health concerns, explains what to expect during first visits, and routes complex clinical questions to your practitioners.
Yes. The system automatically sends confirmation emails and reminder texts before appointments. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed sessions and maximizing your treatment room utilization.
Yes. Integrates with Google Calendar, Outlook, and most scheduling systems. The AI checks real-time availability and books appointments instantly—no back-and-forth phone tag with patients needed.
After booking, new patients automatically receive intake forms that are pre-filled with their contact information. The AI collects health history, current concerns, and insurance details. When submitted, you're notified immediately so you can review before their visit.
Yes. Frontdesk integrates with most practice management systems including Jane App, Acuity Scheduling, Mindbody, and others. All data syncs automatically—patient information, appointments, intake forms, and treatment notes.
Absolutely. The AI knows all your practitioners, their specialties, availability, and treatment room schedules. It can route calls based on patient preferences, handle multi-location inquiries, and manage multiple clinics simultaneously.
The AI handles cancellations and reschedules 24/7, verifies patient identity, and immediately fills the slot from your waitlist. It enforces your cancellation policy and can charge fees when appropriate, maximizing your clinic's revenue.
Pricing is based on your clinic size and call volume. Most acupuncture practices see ROI within the first month from reduced no-shows and increased patient bookings. Contact us for a custom quote.
Stop missing appointments at 2 AM. Start booking patients while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."