After-School Programs AI Receptionist | Automated Enrollment & Parent Communication | Frontdesk

FILL YOUR
OPEN SPOTS
WHILE YOU SLEEP

Every empty spot costs money. Every missed call is a lost family. Frontdesk AI answers calls 24/7, books tours, handles parent questions, and enrolls students—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For After-School Programs

Incoming Call...

Parent

"Hi, I need after-school care for my 7-year-old. Do you have spots available for the fall session?"

AI Receptionist

"Yes! We have spots in our 6-8 age group—includes homework help, activities, and snacks. Would you like to schedule a tour?"

✓ Tour Booked • Fall Session

The Problem

AFTER-SCHOOL PROGRAMS
LOSE FAMILIES TO SLOW RESPONSE

You're losing enrollments every day you miss parent calls. Families reach out during work hours, tours get forgotten, and your staff can't keep up with inquiries while supervising kids.

You Miss Parent Calls During Program Hours

A parent finds your program during their lunch break, calls at 12:30 PM, and gets voicemail. You're supervising activities and can't answer. By the time you call back at 4 PM, they've already enrolled with a program that responded immediately.

The Cost
$8,400/year
Lost per empty enrollment spot

Your Staff Can't Handle Calls While Supervising

While you're helping a child with homework, four parent calls come in. Enrollment questions, schedule changes, tour requests, pickup time updates—you can't step away from the kids. Parents get frustrated waiting, and you lose enrollments to faster programs.

The Cost
35+ calls/day
Per program director

Facility Tours No-Show and You Lose Families Forever

You schedule a program tour, prepare materials, and wait at the front desk. The family doesn't show up. You send one reminder text that gets no response. That's it—they're gone to another program. No second chance, no recovery, just wasted time and another enrollment slot unfilled.

The Cost
25% no-show
Rate for scheduled tours
$8,400
Lost annually per empty enrollment spot
65%
Of parent inquiries happen during program hours
5 days
Average time to fill an enrollment spot

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to enrolled families

24/7 Enrollment Chat

Parents visit your after-school program website at any hour. Frontdesk Chat answers instantly, explains program options, shares available spots, and schedules tours—all without human intervention.

  • Automatically collects child's age, grade level, and program interests
  • Checks real-time availability across all program sessions
  • Books facility tours directly into your calendar
Frontdesk Chat
9:47 PM • Active
"Hi, looking for an after-school program for my 3rd grader. What do you have available?"
AI
"We have spots in our STEM Explorers program—3rd-5th grade, M-F 3-6pm, $450/month. Would you like to schedule a tour?"
"Yes! This Thursday works."
Tour Booked ✓
Thursday, March 14 • 4:30 PM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Parent: "My daughter won't be able to attend today..."
AI: "I'll mark her absent for today. What's her name and which program is she in?"
✓ Absence Recorded & Parent Notified

AI Phone Receptionist

Every call is answered instantly—absence notifications, enrollment questions, schedule changes. The AI understands context, updates attendance records, schedules callbacks, and escalates to staff only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Records absences and updates attendance automatically
  • Recognizes families from CRM and references enrollment details

Smart Outbound Follow-ups

When tours no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their child's grade and interests, and books a new tour—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules tours and updates all systems automatically
Outbound Call
Smart Retry #2 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed we missed you for the STEM Explorers tour on Thursday. Would you like to reschedule?"
Sarah: "Yes! Can we do next Tuesday instead?"
✓ Tour Rescheduled
Tuesday, March 19 • 4:30 PM
Frontdesk CRM
Parent Name
Sarah Chen
Program Interest
STEM Explorers • 3rd Grade • $450/month
Preferred Start Date
April 1, 2024
Source
Web Chat • 9:47 PM
Status
Tour Scheduled

Unified CRM

Every interaction—chat, call, tour, absence notification—automatically creates and updates family profiles in your CRM. No manual data entry. No missed information. One complete view of every prospective and enrolled family.

  • Auto-creates family profiles from any touchpoint
  • Tracks full journey from inquiry to enrollment
  • Syncs with calendar, attendance, and all systems

Marketing Automation

Orchestrate the entire parent journey across email, voice, SMS, and web. Automatically coordinate follow-ups, tour reminders, and enrollment nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and re-engagement sequences
Automated Follow-Ups
What's Happening Now
Pre-tour email sequence sent
Tour reminder SMS scheduled
Post-tour follow-up ready
Enrollment form queued
AI Email Agent
Coming Soon
Pre-Tour Email
"Hi Sarah! Your tour of our STEM Explorers program is confirmed. Here's what to expect..."
Reminder Email
"Just a friendly reminder about your facility tour tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Tour confirmations, reminders, enrollment follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on parent behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart enrollment applications that pre-fill from CRM data and guide parents through completion. When forms are submitted, they automatically trigger outbound automation sequences for orientation scheduling and onboarding workflows.

  • Pre-filled with CRM data (parent name, child info, program preference)
  • AI-guided completion for emergency contacts and medical information
  • Automatically triggers orientation workflows on submission
AI Form
Enrollment Application
Pre-filled Fields
✓ Parent Name, Email, Child Info (from CRM)
AI-Guided Fields
→ Emergency Contacts
→ Medical Information
What Happens Next
You're notified immediately and orientation scheduling begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR AFTER-SCHOOL PROGRAMS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your after-school program. Each agent handles different tasks—answering calls, enrolling families, handling registration questions. They work together 24/7 to fill your open spots faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed families. Handles enrollment inquiries, schedules program visits, and creates parent support requests automatically.

Phone Calls Visit Booking Parent Support
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies parent leads, shows available programs and pricing, answers questions about activities and enrollment dates instantly. Books program visits and captures contact info—all through your website chat, 24/7.

Lead Qualifying Program Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized program visit confirmations, enrollment reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep parents engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Registration Teammate

Registration Assistant
Enrollment Forms

Pre-fills enrollment forms from CRM data. Guides parents through emergency contacts and medical information. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to parents at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost families and keep parents engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with parents and guardians. Sends visit confirmations, pickup reminders, and answers questions about available programs via text—98% open rate.

Visit Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available programs. Click, talk, get answers about pricing, availability, and activities—no typing required. Perfect for mobile users browsing programs.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed parent and student data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by program, family, and enrollment status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Parents don't submit tickets—they just call or text. Your AI recognizes support issues (billing questions, schedule changes, dietary needs, etc.), creates tickets, triages by urgency, and notifies the right staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a parent was frustrated, if a support issue was reported, if a program visit was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one parent from phone call to enrollment—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm looking for after-school care for my 8-year-old. Do you have availability starting in September?"
AI: "Yes! We have spots available in our elementary program—Monday through Friday, 3 PM to 6 PM, $450/month. Would you like to schedule a tour?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Child Info
8 years old
Budget
$450/mo
Start Date
September 1, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, child's age, $450 budget, September start date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Program Visit
Alex Martinez • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Visit Booked
Trigger detected in CRM
2
Confirmation Email Sent
Visit confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-visit email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the visit is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and enrollment forms—all happening automatically.

Inbox
2 New
Visit Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your program visit is confirmed for Saturday, March 9 at 11:00 AM. We're excited to show you our facility..."
Visit Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your visit tomorrow! We're excited to show you our after-school program..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at the grocery store. She completely forgot about the visit. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AM
Alex Martinez
Program Visit
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her child's age, her $450 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the program visit on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Visit Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE LOVES
THE PROGRAM

Alex shows up for the rescheduled visit. She loves the program. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-visit follow-up emails get queued, the enrollment application form is ready to send, and qualification workflows begin. All happening automatically—you're just showing the facility.

VISIT COMPLETE
Saturday, March 16 • 2:00 PM
Elementary Program
Alex Martinez
Post-visit sequence activated
Frontdesk Forms
Enrollment Application • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the visit. She's walking to her car when her phone buzzes. It's an enrollment application from Frontdesk Forms—already filled with her name, email, and the program she just saw. The AI guides her through emergency contact and medical information right on her phone. When she submits it, you're immediately notified. The enrollment process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Visit completed • Enrollment submitted
AI
"I remember your visit! How can I help?"
Alex
"Question about the snack policy..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about the program. She has a question about the snack policy. She calls. The AI answers instantly, recognizes her from your CRM, remembers her visit and enrollment, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
September 1, 2024

ALEX COMPLETES
ENROLLMENT

With all her questions answered, Alex completes enrollment. The system automatically sends welcome emails, first day instructions, and program guidelines. Her child is officially starting in September.

ENROLLMENT COMPLETE
Elementary Program • $450/month
14
September 5, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Her child just started the program. She has questions: "What time is pickup tomorrow?" "What activities are planned this week?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! What time is pickup tomorrow?"
AI
"Hi Alex! Pickup is between 5:30-6:00 PM. You can arrive anytime in that window."
Alex
"What activities are planned this week?"
AI
"This week: Arts & Crafts Monday, Science Lab Wednesday, Soccer Friday. Full schedule sent to your email!"
15
September 20, 2024 • 8:30 PM

NEEDS TO UPDATE
PICKUP INFO

Alex's work schedule changed. She needs to update authorized pickup contacts. It's 8:30 PM on a Wednesday. She can call, text, or chat—whichever she prefers. The AI answers instantly, updates the information in the system, and confirms the change. Alex doesn't have to wait for business hours or fill out forms. She just describes what needs updating, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
UPDATE COMPLETED
Pickup Contacts Updated
Changes saved to student file
17
October 15, 2024

HALLOWEEN PARTY
THIS FRIDAY

There's a Halloween party this Friday. Alex gets notified automatically—email, text, or both, your choice. The system sends program announcements, event reminders, schedule updates, and important notices. Parents stay informed without you sending individual messages. Everything happens automatically.

Program Event
Sent to All Families
EVENT
Halloween Party
Friday, October 25 • 4:00 PM • Costumes welcome!
ANNOUNCEMENT
Winter Break Schedule
Extended hours during winter break—Dec 23-Jan 3!
REMINDER
Payment Due
November tuition due by 11/1. Pay online anytime.
✓ All families notified
No manual sending required
RE-ENROLLED
September 2025
Alex Martinez
Elementary Program • $450/month
✓ Re-enrolled for next school year
Same program, same schedule
Why she re-enrolled
"My child loves the activities, staff is amazing, and I can always get quick answers to my questions"
18
September 1, 2025

A YEAR LATER
SHE RE-ENROLLS

A year later, Alex re-enrolls for the next school year. She had a great experience—her child loved the activities, staff was supportive, and questions were answered instantly. The same AI that helped her find the program kept her happy as a parent. That's the full journey: inquiry to enrollment to retention.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your after-school program

Can it handle after-hours enrollment calls? +

Yes. The AI answers calls 24/7, qualifies interested families, checks program availability, and books tours—all while your team sleeps. No more missed enrollment opportunities at 9 PM.

How does it handle parent questions and concerns? +

The AI answers common parent questions about program details, activities, snacks, pickup times, and safety protocols. For complex inquiries, it collects all details and routes them to your staff. Urgent matters can be escalated immediately.

Does it reduce tour no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before facility tours. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed tours.

Can it book tours directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books facility tours instantly—no back-and-forth emails needed.

How does the enrollment process work? +

After tours, families automatically receive an enrollment form that's pre-filled with their info from the CRM. The AI guides them through emergency contacts, medical information, and pickup authorization. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including Procare, Brightwheel, Kangarootime, and others. All data syncs automatically—families, tours, enrollments, and parent communications.

Can it handle multiple locations or program sites? +

Absolutely. The AI knows all your locations, program capacity, age groups, and activities. It can route calls based on location, handle multi-site inquiries, and manage enrollment across all facilities simultaneously.

What about late pickups and emergencies? +

The AI handles late pickup notifications, verifies authorized pickup persons, and can coordinate with parents running behind. For true emergencies involving child safety or health, it immediately escalates to your on-site staff.

How much does it cost? +

Pricing is based on your program size and call volume. Most after-school programs see ROI within the first month from reduced no-shows and increased enrollment conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing enrollment calls at 6 PM. Start filling spots while you focus on kids.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."