Every empty suite costs money. Every missed call is a family in need. Frontdesk AI answers calls 24/7, books specialized tours, handles family inquiries, and guides admissions—all while your team sleeps.
For Alzheimer's Care Communities
Incoming Call...
Family Member
"My mother has Alzheimer's. Do you have a private suite available for her?"
AI Receptionist
"Yes! We have a private suite in our secure memory care wing. Would you like to schedule a specialized tour?"
✓ Tour Scheduled • Garden Suite
Families reach out during their most vulnerable moments—late at night, weekends, right after a diagnosis. When they can't reach you immediately, they move on to the next community. There's a better way.
A daughter just got her father's Alzheimer's diagnosis and calls your community at 9 PM, desperate for guidance. She gets voicemail. By morning, she's already scheduled tours with three other communities who answered immediately.
While you're giving a specialized tour, five more calls come in. Care questions, tour requests, family concerns, medication inquiries—you can't be everywhere at once. Families get frustrated waiting, and you lose them to communities that respond faster.
You clear your schedule, prepare the memory care suite, and wait. They don't come. You send one follow-up email that goes unanswered. That's it—they've chosen another community. No second chance, no recovery, just wasted time and another empty suite.
One AI workforce that handles every touchpoint—from first inquiry to move-in day
Families visit your community website at any hour searching for care. Frontdesk Chat answers instantly with compassion, understands care needs, explains memory care services, and schedules specialized tours—all without human intervention.
Every call is answered instantly with compassion—care requests, tour inquiries, family questions about residents. The AI understands context, creates care tickets, schedules follow-ups with nursing staff, and escalates urgent matters to humans immediately.
When families miss scheduled tours, Frontdesk Outbound automatically calls to reschedule with empathy. The AI references the original conversation, remembers their loved one's care needs, and books a new tour—all while updating your CRM and calendar.
Every interaction—chat, call, tour, care request—automatically creates and updates family profiles in your CRM. No manual data entry. No missed information. One complete view of every family inquiry and resident relationship.
Orchestrate the entire family journey across email, voice, SMS, and web. Automatically coordinate follow-ups, tour reminders, and nurturing sequences based on their care search stage and engagement level.
Coming Soon: Automatically send compassionate, personalized emails at optimal times. Pre-tour confirmations, gentle reminders, post-tour follow-ups, and nurturing sequences—all orchestrated by Marketing Automation with sensitivity to the family's journey.
Smart care assessment forms that pre-fill from CRM data and guide families through completion. When forms are submitted, they automatically trigger outbound automation sequences for personalized follow-up and care planning workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your memory care community. Each agent handles different tasks—answering calls, booking specialized tours, handling family inquiries. They work together 24/7 to help more families find the compassionate care their loved ones deserve.
Answers every call from concerned families instantly—no voicemail, no missed opportunities. Handles care inquiries, books specialized memory care tours, and documents family questions automatically with compassion and patience.
Qualifies families searching for memory care, explains specialized programs and care levels, answers questions about Alzheimer's support and move-in process instantly. Books personalized tours and captures family information—all through your website chat, 24/7 with empathy and understanding.
Sends personalized tour confirmations, care plan reminders, and compassionate follow-up emails automatically. Coordinates with Marketing Automation to reach families at the right time with helpful resources and support during their decision-making journey.
Pre-fills family assessment forms from CRM data. Guides families through care level evaluation and medical history documentation. Triggers admission workflows when completed with sensitivity and professionalism.
Automatically reaches out to families at the right time with compassion. Makes supportive follow-up calls to families who missed tours, sends personalized SMS reminders, and emails nurturing sequences with helpful resources. Coordinates all outbound channels to support families and guide them through their care decision.
Handles two-way SMS conversations with families and current residents with empathy. Sends tour confirmations, care updates, and answers questions about programs and availability via text—98% open rate. Perfect for families who prefer texting during this emotional journey.
Lets families speak directly to your website about memory care services. Click, talk, get answers about care programs, availability, and specialized Alzheimer's support—no typing required. Perfect for adult children researching care options on their phone during a difficult time.
Automatically updates your Frontdesk CRM with every family interaction. All your AI agents feed family and resident data in real-time—no manual imports, no data entry. Every call, text, and conversation is organized by family contact, care level, and inquiry status.
Families and staff don't submit tickets—they just call or text. Your AI recognizes care needs (room concerns, medication questions, comfort issues, etc.), creates care requests, prioritizes by urgency, and notifies the appropriate care staff automatically with sensitivity.
Watches every conversation and alerts you when it matters. If a family expressed concerns, if a care need was reported, if a specialized tour was booked—you know instantly so you can provide exceptional, personalized support.
Follow one family from phone call to move-in—see how every system works together
Alex calls at 2 AM, worried about her father's memory care needs. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, memory care needs, mid-stage Alzheimer's, March 15th preferred move-in. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.
The moment the tour is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and inquiry forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to sleep. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at a doctor's appointment with her father. She completely forgot about the tour. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her memory care needs, her father's mid-stage Alzheimer's. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled tour. She loves the secure memory care wing and feels confident her father will be safe here. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-tour follow-up emails get queued, the inquiry form is ready to send, and qualification workflows begin. All happening automatically—you're just showing the community.
Alex just finished the tour. She's walking to her car when her phone buzzes. It's a care inquiry form from Frontdesk Forms—already filled with her name, email, and the memory care services she just saw. The AI guides her through medical history and current medications right on her phone. When she submits it, you're immediately notified. The qualification process begins automatically—all without you lifting a finger.
Alex is at work, thinking about her father's care needs. She has a question about medication management. She calls. The AI answers instantly, recognizes her from your CRM, remembers her tour and inquiry, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With all her questions answered, Alex completes the paperwork. The system automatically sends welcome emails, move-in instructions, and care plan guides. Her father is officially joining your community.
Alex's father just moved in. She has questions: "What are today's activities?" "When is music therapy?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex's father seems agitated this evening. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the concern, creates a care alert, and notifies the night staff immediately. Alex doesn't have to wait for business hours or fill out forms. She just describes the situation, and it's handled.
There's a family gathering this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends community announcements, event reminders, care plan updates, and wellness reports. Families stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex extends the care agreement. She had a great experience—care was always excellent, questions were answered instantly, and she felt supported every step of the way. The same AI that helped her find the community kept her father happy and well-cared-for. That's the full journey: inquiry to move-in to continued care.
Everything you need to know about using Frontdesk for your Alzheimer's care community
Yes. The AI answers calls 24/7, responds to urgent family concerns, provides care information, and schedules specialized tours—even at 2 AM when families need reassurance most. No more missed opportunities during emotional decision-making moments.
The AI is trained on compassionate communication for Alzheimer's care. It answers questions about memory care programs, safety protocols, staff-to-resident ratios, and specialized services—all with empathy and understanding. Complex medical questions are routed to your care team immediately.
Yes. The system automatically sends compassionate confirmation emails and reminder texts before specialized tours. When no-shows happen, it immediately reaches out to reschedule—recovering up to 40% of missed tours and understanding that families are making difficult decisions.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability with your care advisors and books specialized tours instantly—no back-and-forth emails when families need immediate support.
After specialized tours, families automatically receive admission information pre-filled with their loved one's details from the CRM. The AI guides them through medical history, insurance verification, and care needs assessment. When submitted, your admissions team is notified immediately.
Yes. Frontdesk integrates with most senior care systems including MatrixCare, PointClickCare, ALM, and others. All data syncs automatically—family inquiries, specialized tours, admissions, and resident information.
Absolutely. The AI knows all your communities, bed availability, care levels, memory care programs, and specialized services. It can route calls based on location and care needs, handle multi-community inquiries, and manage your entire network simultaneously.
The AI handles urgent family inquiries 24/7 with compassion and professionalism, provides updates on resident well-being, and answers care questions. For medical emergencies or critical situations, it immediately escalates to your on-call care team or medical staff.
Pricing is based on your community size and call volume. Most Alzheimer's care communities see ROI within the first month from reduced tour no-shows and increased admission conversions. Contact us for a custom quote tailored to your community's needs.
Stop missing family inquiries at 2 AM. Start scheduling specialized tours while you sleep.