Every missed call is a lost ticket. Every empty time slot costs revenue. Frontdesk AI answers calls 24/7, books admissions, handles group reservations, and schedules educational programs—all while your team focuses on guests.
For Aquariums
Incoming Call...
Guest
"Hi, I'd like to book tickets for my family of 5 this Saturday. Do you have any group discounts?"
AI Receptionist
"Absolutely! We have family packages available. I can book 5 tickets for Saturday at 10 AM with a 15% group discount. Total is $127.50."
✓ Tickets Booked • Saturday 10 AM
You're losing ticket sales every day families can't get through. Visitors call at 8 PM planning tomorrow's trip, no-shows waste your capacity, and your team can't keep up. There's a better way.
A family finds your aquarium online at 8 PM, calls to ask about tickets and feeding shows, and gets voicemail. By the time you check messages in the morning, they've already booked with a competitor who answered.
While you're helping visitors at the entrance, three more calls come in. Group booking requests, birthday party inquiries, membership questions—you can't be everywhere at once. Families get frustrated waiting, and you lose bookings.
You reserve capacity for a school group, decline other bookings, and prepare educational materials. They don't show up. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just lost revenue and wasted capacity.
One AI workforce that handles every touchpoint—from first inquiry to completed booking
Families visit your aquarium website at any hour. Frontdesk Chat answers instantly, shares exhibit information, checks ticket availability, and books group visits—all without human intervention.
Every call is answered instantly—exhibit schedules, group booking inquiries, membership questions. The AI understands context, provides directions, schedules visits, and escalates to humans only when needed.
When groups cancel or inquiries go cold, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their group details, and books a new visit—all while updating your CRM and calendar.
Every interaction—chat, call, group booking, membership inquiry—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every visitor and group organizer.
Orchestrate the entire visitor journey across email, voice, SMS, and web. Automatically coordinate pre-visit reminders, membership offers, and event announcements based on visitor behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-visit confirmations, exhibit reminders, membership offers, and event announcements—all orchestrated by Marketing Automation.
Smart group booking forms that pre-fill from CRM data and guide organizers through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and visit preparation workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your aquarium. Each agent handles different tasks—answering calls, booking visits, handling guest inquiries. They work together 24/7 to increase visitor engagement and ticket sales faster.
Answers every call instantly—no voicemail, no missed visitors. Handles ticket inquiries, books visits and school tours, and creates guest service tickets automatically.
Qualifies visitor inquiries, shows exhibit schedules and ticket pricing, answers questions about marine life exhibits and special events instantly. Books group tours and captures contact info—all through your website chat, 24/7.
Sends personalized visit confirmations, event reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep visitors engaged and promote membership programs.
Pre-fills event registration forms from CRM data. Guides visitors through group booking and special event sign-ups. Triggers automation workflows when submitted for seamless confirmation.
Automatically reaches out to visitors at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost bookings and keep potential members engaged with membership offers and special events.
Handles two-way SMS conversations with potential visitors and current members. Sends visit confirmations, event reminders, and answers questions about exhibits and feeding schedules via text—98% open rate.
Lets website visitors speak directly to your website about exhibits and events. Click, talk, get answers about show times, ticket prices, and marine life species—no typing required. Perfect for mobile users planning their visit.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed visitor and member data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by visitor type, membership level, and engagement status.
Visitors don't submit tickets—they just call or text. Your AI recognizes facility issues (broken exhibit glass, water quality concerns, signage problems, etc.), creates service tickets, triages by urgency, and notifies the right facilities staff automatically.
Watches every conversation and alerts you when it matters. If a visitor expressed concerns, if a facility issue was reported, if a group tour was booked—you know instantly.
Follow one visitor from phone call to annual membership—see how every system works together
Alex calls at 2 AM planning her family visit. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, family of 4, group discount interest, March 15th visit date. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books her visit. Instant confirmation—no waiting.
The moment the visit is booked, the system springs into action. Confirmation emails with tickets, reminder texts, post-visit surveys, and membership offers—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, sees her tickets attached, and feels excited. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at her son's soccer game. She completely forgot about the aquarium visit. You're at your desk, see the missed reservation in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her family of 4, her group discount interest. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just picked up her kids from school. She answers. The AI remembers their entire conversation from last week. "Hi Alex, we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up with her family. The kids love the dolphin show. You mark the visit complete in your CRM. The moment you click "Complete," the system springs into action: post-visit survey emails get queued, membership offers are ready to send, and loyalty workflows begin. All happening automatically—you're just welcoming guests.
Alex just finished her visit. She's heading to the gift shop when her phone buzzes. It's a membership offer from Frontdesk Forms—already filled with her name, email, and the family plan. The AI guides her through payment details and member information right on her phone. When she submits it, you're immediately notified. The membership activation process begins automatically—all without you lifting a finger.
Alex is at work, excited about her new membership. She has a question about the parking pass. She calls. The AI answers instantly, recognizes her from your CRM, remembers her visit and membership purchase, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With her parking question answered, Alex picks up her membership pass at the front desk. The system automatically sends welcome emails, member benefits guides, and upcoming event calendars. Alex is officially a member.
Alex is planning her next visit. She has questions: "Can I bring my friend for free?" "What time is the sea lion feeding?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex tries to visit on Sunday. Her membership pass isn't scanning at the gate. It's 8:30 PM. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a support ticket, and sends a temporary access code. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.
There's a special Shark Week event this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends member announcements, event invitations, special exhibit updates, and exclusive member benefits. Members stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex renews her membership. She had a great experience—questions were answered instantly, pass issues were resolved quickly, and her kids loved the member events. The same AI that helped her book her first visit kept her happy as a member. That's the full journey: first-time visitor to member to renewal.
Everything you need to know about using Frontdesk for your aquarium
Yes. The AI answers calls 24/7, provides ticket information, checks availability for group tours, and books visits—all while your team sleeps. No more missed opportunities at 2 AM.
The AI answers questions automatically, collects all details (group size, preferred date, special needs), and routes them to your events team. VIP experiences and special requests can be escalated immediately.
Yes. The system automatically sends confirmation emails and reminder texts before tours. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed bookings.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books group tours instantly—no back-and-forth emails needed.
After inquiry, groups automatically receive a booking form that's pre-filled with their info from the CRM. The AI guides them through group size, date preferences, and special accommodations. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most ticketing systems including Acme Ticketing, Gateway, Tessitura, and others. All data syncs automatically—visitors, tours, bookings, and guest inquiries.
Absolutely. The AI knows all your exhibits, tour availability, pricing, and featured attractions. It can route calls based on exhibit, handle facility-wide inquiries, and manage multiple experiences simultaneously.
The AI handles accessibility requests 24/7, collects specific needs, and can coordinate with on-site staff or guest services. For special accommodations, it immediately escalates to your visitor experience team.
Pricing is based on your facility size and call volume. Most aquariums see ROI within the first month from reduced no-shows and increased ticket sales. Contact us for a custom quote.
Stop missing group bookings at 2 AM. Start confirming visits while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."