Every missed call is a lost party booking. Every unanswered question is revenue walking out the door. Frontdesk AI answers calls 24/7, books birthday parties, handles group reservations, and answers gameplay questions—all while your team sleeps.
For Arcade & Gaming Centers
Incoming Call...
Customer
"Hi, I want to book a birthday party for 15 kids. Do you have availability this Saturday?"
AI Receptionist
"Yes! We have our Premium Party Room available Saturday at 2 PM—includes unlimited gameplay and a party host. Can I reserve that for you?"
✓ Party Booked • Saturday 2 PM
You're missing party bookings while you're on the floor. Parents call at 9 PM about birthday packages, and your staff can't keep up with phone inquiries during peak hours. There's a better way.
A parent finds your arcade at 8 PM while planning their kid's birthday party, calls to ask about packages, and gets voicemail. By morning, they've already booked with the competitor who answered their questions instantly.
While you're helping a family at the redemption counter, three more calls come in. Birthday party inquiries, game card questions, group event requests—your team can't manage the floor and answer every call. Customers get frustrated waiting, and you lose bookings.
You block off your party room, prep the space, and assign staff. The group doesn't show up. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just lost revenue and wasted prep time.
One AI workforce that handles every touchpoint—from first inquiry to booked party
Parents visit your arcade website at any hour. Frontdesk Chat answers instantly, qualifies party requests, shows available packages, and books reservations—all without human intervention.
Every call is answered instantly—machine issues, party inquiries, hours questions, group bookings. The AI understands context, creates service tickets, schedules parties, and escalates to staff only when needed.
When customers cancel or no-show parties, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their package preferences, and books a new date—all while updating your CRM and calendar.
Every interaction—chat, call, party booking, service request—automatically creates and updates customer profiles in your CRM. No manual data entry. No missed information. One complete view of every customer and booking.
Orchestrate the entire customer journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and birthday party promotions based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-party confirmations, reminders, follow-ups, and birthday club promotions—all orchestrated by Marketing Automation.
Smart party booking forms that pre-fill from CRM data and guide customers through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmations and upsell workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your arcade. Each agent handles different tasks—answering calls, booking party reservations, handling game machine issues. They work together 24/7 to keep your venue full and customers happy.
Answers every call instantly—no voicemail, no missed bookings. Handles party inquiries, books event reservations, and creates game machine repair tickets automatically.
Qualifies party leads, shows available time slots and packages, answers questions about games, activities, and food options instantly. Books birthday parties and captures contact info—all through your website chat, 24/7.
Sends personalized party confirmations, event reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep customers engaged.
Pre-fills party booking forms from CRM data. Guides customers through package selection and food options. Triggers automation workflows when reservation is confirmed.
Automatically reaches out to party leads at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost bookings and keep customers engaged.
Handles two-way SMS conversations with party hosts and regular customers. Sends party confirmations, event reminders, and answers questions about game tokens, packages, and special offers via text—98% open rate.
Lets website visitors speak directly to your website about party packages. Click, talk, get answers about pricing, game options, and food packages—no typing required. Perfect for mobile users browsing party options.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed party host and customer data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by event, package, and booking status.
Customers don't submit tickets—they just call or text. Your AI recognizes game machine issues (broken joystick, jammed token slot, etc.), creates tickets, triages by urgency, and notifies the right technical staff automatically.
Watches every conversation and alerts you when it matters. If a customer was frustrated, if a game machine issue was reported, if a party was booked—you know instantly.
Follow one customer from phone call to membership signup—see how every system works together
Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, birthday party for 12 kids, $450 budget, March 9th date. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 2 PM, and books it. Instant confirmation—no waiting.
The moment the party is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and party package details—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday afternoon, Alex is at the mall. She completely forgot about the party. You're at your desk, see the missed booking in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her birthday party for 12 kids, her $450 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled party. The kids have an amazing time. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-party follow-up emails get queued, the membership signup form is ready to send, and loyalty program workflows begin. All happening automatically—you're just hosting great parties.
Alex just finished the party. She's walking to her car when her phone buzzes. It's a membership application from Frontdesk Forms—already filled with her name, email, and the package she wants. The AI guides her through payment and emergency contact information right on her phone. When she submits it, you're immediately notified. The onboarding process begins automatically—all without you lifting a finger.
Alex is at work, thinking about bringing her kids for open play. She has a question about the hours. She calls. The AI answers instantly, recognizes her from your CRM, remembers her party and membership, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With the family package perfect for her needs, Alex completes her membership signup. The system automatically sends welcome emails, access card instructions, and special event invitations. Alex is officially a member.
Alex is thinking about coming this weekend. She has questions: "What time does open play start?" "Are there any special events this month?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex is at the arcade with her kids. One of the racing game machines isn't working. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a technical support ticket, and schedules it for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.
There's a gaming tournament this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends event announcements, tournament reminders, special promotions, and new game updates. Members stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex renews. She had a great experience—technical issues were always handled quickly, questions were answered instantly, and she never missed an event. The same AI that helped her book the party kept her happy as a member. That's the full journey: customer to member to renewal.
Everything you need to know about using Frontdesk for your arcade
Yes. The AI answers calls 24/7, qualifies party inquiries, checks room availability, and books birthday parties and group events—all while your staff sleeps. No more missed opportunities at 2 AM.
The AI creates service tickets automatically, collects all details (game name, machine number, issue description, urgency), and routes them to your technicians. Critical machine failures can be escalated immediately.
Yes. The system automatically sends confirmation emails and reminder texts before party reservations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed bookings.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books party rooms instantly—no back-and-forth emails needed.
After initial inquiries, customers automatically receive package details that are pre-filled with their info from the CRM. The AI guides them through food options, game card selections, and party add-ons. When confirmed, you're notified immediately.
Yes. Frontdesk integrates with most systems including Square, ClubSpeed, EmbedSocial, and others. All data syncs automatically—party bookings, reservations, customer inquiries, and service tickets.
Absolutely. The AI knows all your locations, room availability, party packages, and game offerings. It can route calls based on location, handle multi-venue inquiries, and manage multiple arcades simultaneously.
The AI handles card issues 24/7, verifies customer information, and can coordinate with floor managers for credits or refunds. For urgent customer service matters, it immediately escalates to your on-duty team.
Pricing is based on your venue size and call volume. Most arcades see ROI within the first month from reduced no-shows and increased party bookings. Contact us for a custom quote.
Stop missing party bookings at midnight. Start filling time slots while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."