Every missed call is a lost policy. Every delayed quote is a customer gone to your competitor. Frontdesk AI answers calls 24/7, provides instant quotes, schedules policy reviews, and captures leads—all while your team focuses on closing deals.
For Auto Insurance Agencies
Incoming Call...
Customer
"Hi, I just bought a new car. I need insurance quotes for full coverage."
AI Receptionist
"Congratulations! I can help with that. What's the make, model, and year of your vehicle?"
✓ Quote Requested • Lead Captured
You're losing quotes to competitors who answer faster. Clients call after accidents at all hours, no-shows waste your time, and your team can't keep up with renewals. There's a better way.
Someone gets into a fender bender at 9 PM, calls for coverage help, and gets voicemail. By morning, they've already switched to a competitor who answered. That's a lost client and years of premiums gone.
While you're explaining coverage options, three more calls come in. Quote requests, claim questions, policy changes—you can't be everywhere at once. Prospects get frustrated waiting, and you lose deals to faster agencies.
You block your calendar for a policy review, prep their quotes, and wait. They don't show. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and a lost commission.
One AI workforce that handles every touchpoint—from first quote request to policy activation
Potential clients visit your agency website at any hour. Frontdesk Chat answers instantly, gathers vehicle details, provides preliminary quotes, and books consultations—all without human intervention.
Every call is answered instantly—claims, policy changes, billing questions, renewal inquiries. The AI understands context, initiates claims, schedules callbacks, and escalates to agents only when needed.
When consultations are missed, Frontdesk Outbound automatically calls to reschedule. The AI references the original quote request, knows their coverage preferences, and books a new appointment—all while updating your CRM and calendar.
Every interaction—chat, call, quote, claim—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every lead and policyholder.
Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate follow-ups, renewal reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, renewal reminders, policy update notifications, and nurturing sequences—all orchestrated by Marketing Automation.
Smart policy applications that pre-fill from CRM data and guide clients through completion. When forms are submitted, they automatically trigger outbound automation sequences for underwriting and policy issuance workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your auto insurance agency. Each agent handles different tasks—answering calls, booking policy reviews, handling claim inquiries. They work together 24/7 to convert more leads and retain existing clients faster.
Answers every call instantly—no voicemail, no missed quote opportunities. Handles policy inquiries, books policy review appointments, and creates claim support tickets automatically.
Qualifies insurance leads, provides coverage options and premium estimates, answers questions about deductibles and policy terms instantly. Books policy consultations and captures driver info—all through your website chat, 24/7.
Sends personalized policy consultation confirmations, renewal reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep policyholders and prospects engaged.
Pre-fills insurance applications from CRM data. Guides prospects through vehicle information and driver history verification. Triggers automation workflows when submitted.
Automatically reaches out to leads at the right time. Makes outbound calls to missed appointments, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost opportunities and keep leads engaged through renewal season.
Handles two-way SMS conversations with insurance leads and current policyholders. Sends appointment confirmations, policy renewal reminders, and answers questions about coverage options via text—98% open rate.
Lets website visitors speak directly to your website about coverage options. Click, talk, get answers about rates, deductibles, and policy details—no typing required. Perfect for mobile users shopping for insurance.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed lead and policyholder data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by coverage type, policy status, and lead stage.
Clients don't submit tickets—they just call or text. Your AI recognizes service requests (claim filing, policy changes, billing questions, etc.), creates tickets, triages by urgency, and notifies the right agent automatically.
Watches every conversation and alerts you when it matters. If a lead was frustrated, if a claim was reported, if a policy consultation was booked—you know instantly.
Follow one prospect from phone call to policy holder—see how every system works together
Alex calls at 2 AM after a fender bender. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, accident details, vehicle info, coverage needs. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 10 AM, and books it. Instant confirmation—no waiting.
The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and quote preparation—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is dealing with the car repairs. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her accident details, her coverage needs. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished dealing with the body shop. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled consultation. She loves the coverage options. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: follow-up emails get queued, the quote is ready to send, and policy application workflows begin. All happening automatically—you're just focusing on the client.
Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a policy application from Frontdesk Forms—already filled with her name, email, and the vehicle she discussed. The AI guides her through driver history and coverage options right on her phone. When she submits it, you're immediately notified. The underwriting process begins automatically—all without you lifting a finger.
Alex is at work, thinking about the policy. She has a question about the deductible options. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With all her questions answered, Alex signs the policy. The system automatically sends welcome emails, policy documents, and roadside assistance information. Alex is officially covered.
Alex just got her new policy. She has questions: "How do I set up auto-pay?" "Where's my digital insurance card?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex gets rear-ended on the highway. It's 8:30 PM on a Friday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the situation, starts a claim, and provides next steps. Alex doesn't have to wait for business hours or fill out forms. She just describes the incident, and it's handled.
Alex qualifies for a safe driver discount. She gets notified automatically—email, text, or both, your choice. The system sends policy updates, renewal reminders, discount notifications, and safety tips. Policyholders stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex renews. She had a great experience—claims were handled quickly, questions were answered instantly, and she felt supported. The same AI that helped her after the accident kept her happy as a policyholder. That's the full journey: lead to client to renewal.
Everything you need to know about using Frontdesk for your insurance agency
Yes. The AI answers calls 24/7, collects vehicle information, driver details, and coverage needs—then schedules quote appointments with your agents. No more missed opportunities at 2 AM.
The AI creates claim tickets automatically, collects all details (policy number, incident description, date/time, location), and routes them to your claims team. Urgent accidents can be escalated immediately to your on-call adjuster.
Yes. The system automatically sends confirmation emails and reminder texts before policy review appointments. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed consultations.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books quote appointments instantly—no back-and-forth emails needed.
After collecting information, prospects automatically receive a quote request form that's pre-filled with their info from the CRM. The AI guides them through vehicle details, driving history, and coverage preferences. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most agency management systems including AMS360, Applied Epic, QQCatalyst, and others. All data syncs automatically—leads, appointments, quotes, and claim inquiries.
Absolutely. The AI knows all your agents, their specialties, availability, and coverage areas. It can route calls based on insurance type (auto, home, commercial), handle multi-location inquiries, and manage multiple offices simultaneously.
The AI handles accident calls 24/7, collects essential information, verifies policy details, and can coordinate with roadside assistance or towing services. For urgent claims, it immediately escalates to your on-call claims adjuster.
Pricing is based on your agency size and call volume. Most agencies see ROI within the first month from reduced no-shows and increased policy conversions. Contact us for a custom quote.
Stop missing quote requests at 2 AM. Start closing policies while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."