Axe Throwing Venues AI Receptionist | Automate Bookings & Customer Calls | Frontdesk

FILL YOUR
THROWING LANES
WHILE YOU SLEEP

Every empty lane costs money. Every missed call is a lost booking. Frontdesk AI answers calls 24/7, books sessions, handles party inquiries, and confirms reservations—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Axe Throwing Venues

Incoming Call...

Customer

"Hi, I need to book a lane for 8 people this Saturday. Do you have anything available?"

AI Receptionist

"Yes! We have Lane 3 available at 6 PM—2 hours for 8 throwers, $240 total. Would you like me to reserve that for you?"

✓ Booked • Lane 3 • Sat 6 PM

The Problem

AXE THROWING VENUES
LOSE BOOKINGS DAILY

You're losing bookings every day your lanes sit empty. Groups call after hours, walk-ins wait too long, and your staff can't keep up. There's a better way.

You Miss Calls When Groups Want to Book

A bachelor party finds your venue at 10 PM, calls to book for this weekend, and gets voicemail. By the time you check messages in the morning, they've already booked with another venue that answered.

The Cost
$850/booking
Lost per missed group

Your Staff Is Drowning in Calls

While you're coaching throwers, five more calls come in. Event inquiries, waiver questions, lane availability—you can't be everywhere at once. Walk-ins wait too long, and callers hang up frustrated.

The Cost
60+ calls/day
Per axe throwing venue

Groups No-Show and You Lose Revenue Forever

You block out lanes for a party of 12, confirm the booking, and prep the experience. They don't show. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, just wasted lanes and lost revenue.

The Cost
25% no-show
Rate without reminders
$15,000
Lost monthly from missed calls
45%
Of bookings happen after 6 PM
8 hours
Staff time wasted weekly on no-shows

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to booked session

24/7 Booking Chat

Customers visit your axe throwing venue website at any hour. Frontdesk Chat answers instantly, qualifies groups, shows available lanes and time slots, and books sessions—all without human intervention.

  • Automatically extracts group size, date preferences, and event type
  • Checks real-time lane availability across all time slots
  • Books sessions directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, looking to book for 8 people. What's available this Friday?"
AI
"I have 2 lanes available Friday at 7 PM—perfect for your group of 8. That's $240 total. Would you like to book it?"
"Yes! Let's book it."
Session Booked ✓
Friday, March 9 • 7:00 PM • 2 Lanes
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "I need to reschedule my group's session for Saturday..."
AI: "I can help with that. What time works better for your group?"
✓ Booking #4920 Rescheduled

AI Phone Receptionist

Every call is answered instantly—booking requests, party inquiries, safety questions, and reschedules. The AI understands context, manages bookings, handles inquiries, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Handles bookings, reschedules, and inquiries automatically
  • Recognizes returning customers from CRM and references past sessions

Smart Outbound Follow-ups

When groups no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original booking conversation, knows their group size and preferences, and books a new session—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules sessions and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed we missed you for your axe throwing session on Saturday. Would you like to reschedule for your group of 8?"
Sarah: "Yes! Can we do next Saturday instead?"
✓ Session Rescheduled
Saturday, March 16 • 7:00 PM • 2 Lanes
Frontdesk CRM
Name
Sarah Chen
Group Preference
8 people • 2 Lanes • $240
Preferred Date
Friday evenings
Source
Web Chat • 2:14 AM
Status
Session Booked

Unified CRM

Every interaction—chat, call, booking, party inquiry—automatically creates and updates customer profiles in your CRM. No manual data entry. No missed information. One complete view of every customer and group.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to completed session
  • Syncs with calendar, bookings, and all systems

Marketing Automation

Orchestrate the entire customer journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-session email sequence
Reminder SMS scheduled
Post-session follow-up ready
Review request queued
AI Email Agent
Coming Soon
Pre-Session Email
"Hi Sarah! Your axe throwing session for 8 people is confirmed for Friday at 7 PM. Here's what to expect..."
Reminder Email
"Just a friendly reminder about your session tomorrow. We've got your 2 lanes ready..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-session confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on customer behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart party and event forms that pre-fill from CRM data and guide groups through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and follow-up workflows.

  • Pre-filled with CRM data (name, email, group size)
  • AI-guided completion for party packages and food orders
  • Automatically triggers outbound workflows on submission
AI Form
Party Package Request
Pre-filled Fields
✓ Name, Email, Group Size (from CRM)
AI-Guided Fields
→ Party Package Selection
→ Food & Beverage Options
What Happens Next
You're notified immediately and confirmation sequence begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR AXE THROWING VENUES AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your axe throwing venue. Each agent handles different tasks—answering calls, booking sessions, handling lane reservations. They work together 24/7 to fill your lanes and maximize bookings.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed bookings. Handles lane reservations, books walk-in sessions and group events, and schedules axe throwing lessons automatically.

Phone Calls Session Booking Event Scheduling
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies party leads, shows available lane times and group packages, answers questions about safety requirements and age restrictions instantly. Books throwing sessions and captures contact info—all through your website chat, 24/7.

Lead Qualifying Lane Availability Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized booking confirmations, event reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send tournament updates and special offers at the right time to keep customers engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Waiver Teammate

Waiver Assistant
Digital Waivers

Pre-fills liability waivers from CRM data. Guides customers through safety acknowledgments and age verification. Triggers automation workflows when signed and collects emergency contacts automatically.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to customers at the right time. Makes outbound calls to no-shows, sends personalized SMS reminders, and emails tournament invitations. Coordinates all outbound channels to recover missed bookings and keep customers coming back.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with party hosts and walk-in customers. Sends session confirmations, event day reminders, and answers questions about group packages and private bookings via text—98% open rate.

Session Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available lanes and group packages. Click, talk, get answers about pricing, safety rules, and party options—no typing required. Perfect for mobile users planning events on the go.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed customer and booking data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by event type, lane assignment, and customer status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Request Teammate

Auto Request Creator
Auto-Created

Customers don't submit requests—they just call or text. Your AI recognizes facility issues (broken target, lane malfunction, AC not working), creates service requests, triages by urgency, and notifies the right staff members automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a customer had a safety concern, if a facility issue was reported, if a large party was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one customer from phone call to event booking—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM planning her birthday party. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm planning my birthday party. Do you have availability for 15 people next Saturday?"
AI: "Yes! We have Saturday at 7 PM available—2-hour session, $450 for your group. Would you like to book it?"
Frontdesk CRM
Alex Johnson
Active
Phone
(555) 123-4567
Event Type
Birthday Party
Group Size
15 people
Event Date
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, birthday party event, 15 people, Saturday at 7 PM. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 7 PM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 7 PM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
S
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7PM
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Birthday Party Session
Alex Johnson • Saturday, March 9 • 7:00 PM
Automation Sequence
1
Event Booked
Trigger detected in CRM
2
Confirmation Email Sent
Booking confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-event email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the session is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and waiver forms—all happening automatically.

Inbox
2 New
Booking Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your birthday party session is confirmed for Saturday, March 9 at 7:00 PM..."
Event Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your birthday party tomorrow! We're excited to celebrate with you..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 7:15 PM

SHE FORGOT
TO SHOW UP

Saturday evening, Alex is stuck in traffic. She completely forgot about the party. You're at your venue, see the missed booking in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 7:00 PM
AJ
Alex Johnson
Birthday Party Session
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 7:16 PM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her birthday party booking, 15 people. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the birthday party on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do next Saturday instead?"
Event Rescheduled
Saturday, March 16 • 7:00 PM
09
Saturday, 9:15 PM

EVERYONE LOVED
THE PARTY

Alex shows up for the rescheduled party. Everyone has an amazing time. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-event follow-up emails get queued, feedback requests are ready to send, and rebooking campaigns begin. All happening automatically—you're just running great events.

EVENT COMPLETE
Saturday, March 16 • 7:00 PM
Birthday Party Session
Alex Johnson
Post-event sequence activated
Frontdesk Forms
Event Feedback • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 9:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the party. She's walking to her car when her phone buzzes. It's a feedback form from Frontdesk Forms—already filled with her name, email, and the event she just attended. The AI guides her through experience rating and rebooking interest right on her phone. When she submits it, you're immediately notified. The follow-up process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Event completed • Feedback submitted
AI
"I remember your party! How can I help?"
Alex
"Question about booking a corporate event..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about booking another event. She has a question about corporate packages. She calls. The AI answers instantly, recognizes her from your CRM, remembers her party and feedback, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
April 15, 2024

ALEX BOOKS
CORPORATE EVENT

After the amazing birthday party, Alex books a corporate team building event for her company. The system automatically sends confirmation emails, event details, and preparation guides. Alex is officially a repeat customer.

EVENT BOOKED
Corporate Team Building • 25 people
14
April 20, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex is coordinating the corporate event. She has questions: "Can we bring our own food?" "What time should everyone arrive?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! Can we bring our own food to the event?"
AI
"Hi Alex! Absolutely! Outside food and drinks are welcome. We also have catering options if you'd like..."
Alex
"What time should everyone arrive?"
AI
"Your event starts at 6 PM. We recommend arriving 15 minutes early for check-in and safety briefing. See you then!"
15
May 10, 2024 • 8:30 PM

LOST AXE
QUESTION

Someone from Alex's team left a jacket at the venue. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, logs the lost item, and lets her know when she can pick it up. Alex doesn't have to wait for business hours. She just describes what happened, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
ITEM LOGGED
Lost & Found - Jacket
Available for pickup: Tuesday, 10:00 AM
17
June 5, 2024

TOURNAMENT
THIS WEEKEND

There's an axe throwing tournament this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends event announcements, tournament details, special promotions, and venue news. Customers stay informed without you sending individual messages. Everything happens automatically.

Venue Event
Sent to All Customers
EVENT
Monthly Tournament
Saturday, June 10 • 5:00 PM • $500 Prize Pool
PROMOTION
Summer Special
Book 2 hours, get 30 minutes free!
NEW
League Sign-ups Open
Join our weekly league - spots filling fast
✓ All customers notified
No manual sending required
REGULAR CUSTOMER
June 15, 2024
Alex Johnson
VIP Member • 8 visits this year
✓ Joined weekly league
Competing every Thursday
Why she comes back
"Always get quick answers, love the events, staff remembers me"
18
June 15, 2024

THREE MONTHS LATER
SHE'S A REGULAR

Three months later, Alex joins the weekly league. She's become a regular—bringing friends, attending tournaments, and booking more events. The same AI that answered her first call at 2 AM kept her engaged as a customer. That's the full journey: first call to regular customer to community member.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your axe throwing venue

Can it handle after-hours booking calls? +

Yes. The AI answers calls 24/7, books lane reservations, schedules group events, and confirms walk-in availability—all while your staff is off the clock. No more missed bookings at 10 PM on Friday nights.

How does it handle group party bookings? +

The AI collects all party details automatically—group size, date, food and drink packages, and special requests. It checks lane availability in real-time and sends instant booking confirmations with waiver links and deposit instructions.

Does it reduce no-shows for reservations? +

Yes. The system automatically sends confirmation emails and reminder texts before sessions. When no-shows happen, it immediately reaches out to reschedule—recovering up to 40% of missed bookings and keeping your lanes full.

Can it book sessions directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most scheduling systems. The AI checks real-time lane availability and books sessions instantly—no back-and-forth texts or calls needed.

How does the waiver process work? +

After booking, customers automatically receive a digital waiver link that's pre-filled with their information from the system. The AI can remind guests who haven't completed waivers before their session. When signed, you're notified immediately and documents are stored securely.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most POS systems including Square, Clover, Toast, and others. All data syncs automatically—bookings, customer info, party packages, and payment confirmations.

Can it handle multiple locations or franchises? +

Absolutely. The AI knows all your locations, lane availability, pricing, and special packages. It can route calls based on location preference, handle multi-venue inquiries, and manage bookings across all sites simultaneously.

What about walk-ins and last-minute bookings? +

The AI handles walk-in inquiries 24/7, checks real-time lane availability, and provides accurate wait times. For last-minute bookings, it can fill cancellations instantly and maximize your venue capacity during peak hours.

How much does it cost? +

Pricing is based on your venue size and booking volume. Most axe throwing venues see ROI within the first month from reduced no-shows and increased session bookings. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing bookings at 2 AM. Start filling lanes while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."