Basement Finishing Companies AI Receptionist | Never Miss a Project Lead | Frontdesk

BOOK MORE
BASEMENT PROJECTS
WHILE YOU SLEEP

Every missed call is a lost project. Every unanswered inquiry goes to your competitor. Frontdesk AI answers calls 24/7, books consultations, provides estimates, and schedules projects—all while your crew sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Basement Finishing Companies

Incoming Call...

Homeowner

"Hi, I want to finish my basement. Can I get an estimate for a 1,200 sq ft space?"

AI Receptionist

"Absolutely! We'd love to help. I can schedule a free consultation with our team to discuss your vision and provide an estimate. What day works best?"

✓ Consultation Booked • Tomorrow

The Problem

BASEMENT FINISHING
COMPANIES LOSE JOBS

You're losing high-value projects every day you miss calls. Homeowners reach out at night, consultations get no-showed, and your estimators can't keep up with lead volume.

You Miss Calls When Homeowners Are Ready to Buy

A homeowner finds your work on Google at 9 PM, calls to get an estimate, and gets voicemail. By the time you call back in the morning, they've already booked a consultation with a competitor who answered.

The Cost
$45,000/project
Lost per missed lead

Your Estimators Are Drowning in Calls

While you're on a job site measuring a basement, five more calls come in. Quote requests, design questions, timeline inquiries—you can't be everywhere at once. Homeowners get frustrated waiting, and you lose high-ticket projects.

The Cost
35+ calls/day
Per estimator

Consultations No-Show and You Lose Them Forever

You clear your schedule, drive across town with samples and blueprints, and show up. They don't. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and a lost $45K project.

The Cost
25% no-show
Rate industry average
$540K
Lost annually from 12 missed leads
45%
Of inquiries happen after business hours
24 hours
Window to capture hot leads

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to signed contract

24/7 Project Inquiry Chat

Homeowners visit your basement finishing website at any hour. Frontdesk Chat answers instantly, qualifies leads, discusses project scope, and books free consultations—all without human intervention.

  • Automatically extracts budget, timeline, and basement project preferences
  • Checks real-time availability across your project calendar
  • Books consultations directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, I want to finish my basement with a home theater. What's your availability?"
AI
"Great! We specialize in home theater basements. What's your approximate square footage and budget range? I can schedule a free in-home consultation."
"About 800 sq ft, budget is $40-50k. This Saturday works."
Consultation Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help with your basement project?"
Caller: "I need a quote for finishing my 1,000 sq ft basement..."
AI: "Perfect! I can schedule a free in-home consultation. What days work best for you?"
✓ Consultation #4920 Scheduled

AI Phone Receptionist

Every call is answered instantly—project inquiries, quote requests, consultation scheduling, status updates. The AI understands context, books appointments, schedules follow-ups, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Schedules consultations and follow-up visits automatically
  • Recognizes homeowners from CRM and references past conversations

Smart Outbound Follow-ups

When consultations no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their project preferences, and books a new appointment—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules consultations and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, this is Frontdesk. I noticed we missed you for the basement consultation on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
✓ Consultation Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Alex Martinez
Project Type
800 sq ft Home Theater Basement • $40-50K
Desired Start Date
April 2024
Source
Web Chat • 2:14 AM
Status
Consultation Scheduled

Unified CRM

Every interaction—chat, call, consultation, quote request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every homeowner and project lead.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to contract signing
  • Syncs with calendar, quotes, and all systems

Marketing Automation

Orchestrate the entire homeowner journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and re-engagement sequences
Automated Follow-Ups
What's Happening Now
Pre-consultation email sequence
Reminder SMS scheduled
Post-consultation follow-up ready
Quote request form queued
AI Email Agent
Coming Soon
Pre-Consultation Email
"Hi Alex! Your basement consultation is confirmed. Here's what to expect and how to prepare..."
Reminder Email
"Just a friendly reminder about your consultation tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on homeowner behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart project request forms that pre-fill from CRM data and guide homeowners through completion. When forms are submitted, they automatically trigger outbound automation sequences for qualification and quote delivery workflows.

  • Pre-filled with CRM data (name, email, project details)
  • AI-guided completion for basement dimensions and feature preferences
  • Automatically triggers outbound workflows on submission
AI Form
Project Request Form
Pre-filled Fields
✓ Name, Email, Project Type (from CRM)
AI-Guided Fields
→ Basement Square Footage
→ Desired Features & Budget
What Happens Next
You're notified immediately and quote preparation begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR BASEMENT FINISHING COMPANIES AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your basement finishing business. Each agent handles different tasks—answering calls, booking estimates, handling project inquiries. They work together 24/7 to book more consultations and close more projects faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed opportunities. Handles basement remodeling inquiries, books free estimates, and answers questions about finishes, timelines, and pricing automatically.

Phone Calls Estimate Booking Project Info
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies basement finishing leads, explains your services and pricing, answers questions about finishes, timelines, and permits instantly. Books free in-home estimates and captures contact info—all through your website chat, 24/7.

Lead Qualifying Service Info Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized estimate confirmations, project start reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep homeowners engaged and move projects forward.

Confirmations Follow-Ups Reminders
TIER 1.00

Quote Request Teammate

Quote Request Assistant
Project Intake

Pre-fills project quote forms from CRM data. Guides homeowners through basement size, desired finishes, and budget questions. Triggers automation workflows when submitted to schedule estimates faster.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to homeowners at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep homeowners engaged throughout their decision process.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with homeowners and project leads. Sends estimate confirmations, project start reminders, and answers questions about finishes, timelines, and pricing via text—98% open rate.

Estimate Confirms Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about basement finishing services. Click, talk, get answers about pricing, timelines, finishes, and permits—no typing required. Perfect for mobile users researching basement remodeling options.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed homeowner and project data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by project stage, budget, and lead status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Task Teammate

Auto Task Creator
Auto-Created

Homeowners don't submit tasks—they just call or text. Your AI recognizes project needs (design consultation, material selection, permit questions, etc.), creates tasks, prioritizes by project stage, and notifies the right team member automatically.

Auto-Create Prioritize Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a homeowner had budget concerns, if a competitor was mentioned, if a free estimate was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one homeowner from phone call to signed contract—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm looking to finish my basement. Do you do full renovations with egress windows?"
AI: "Yes! We specialize in full basement finishing including egress windows, framing, drywall, and flooring. Would you like to schedule a free estimate?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Project Type
Full Basement Finish
Budget Range
$45k-$60k
Timeline
Start by May 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, full basement finish, egress windows needed, $45k-$60k budget, May 2024 start date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Free Basement Estimate
Alex Martinez • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Estimate Booked
Trigger detected in CRM
2
Confirmation Email Sent
Estimate confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-estimate email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the estimate is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and project questionnaires—all happening automatically.

Inbox
2 New
Estimate Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your free basement estimate is confirmed for Saturday, March 9 at 11:00 AM. We'll measure everything and discuss your vision..."
Estimate Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your basement estimate tomorrow! We're excited to help you transform your space..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to sleep. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at the grocery store. She completely forgot about the estimate. You're at another job site, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AM
Alex Martinez
Basement Estimate
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her full basement finish request, her $45k-$60k budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the basement estimate on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Estimate Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE LOVES
THE PLAN

Alex shows up for the rescheduled estimate. She loves your design ideas. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-estimate follow-up emails get queued, the detailed proposal is ready to send, and qualification workflows begin. All happening automatically—you're just designing the space.

ESTIMATE COMPLETE
Saturday, March 16 • 2:00 PM
Basement Finishing
Alex Martinez
Post-estimate sequence activated
Frontdesk Forms
Project Agreement • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the estimate. She's walking to her car when her phone buzzes. It's a project agreement from Frontdesk Forms—already filled with her name, email, and the project details you just discussed. The AI guides her through payment information and start date confirmation right on her phone. When she submits it, you're immediately notified. The project scheduling process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Estimate completed • Agreement submitted
AI
"I remember your basement project! How can I help?"
Alex
"Question about flooring options..."
12
Monday, 10:30 AM

SHE HAS
A Q

Alex is at work, thinking about the basement. She has a question about flooring options. She calls. The AI answers instantly, recognizes her from your CRM, remembers her estimate and agreement, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 20, 2024

ALEX SIGNS
HER CONTRACT

With all her questions answered, Alex signs the contract. The system automatically sends project kickoff emails, material selection guides, and preparation instructions. Alex's basement transformation officially begins.

CONTRACT SIGNED
Basement Finishing • $52,000
14
May 15, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

The project is underway. She has questions: "When will the drywall be done?" "What time is the inspector coming?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! When will the drywall be done?"
AI
"Hi Alex! Drywall is scheduled to finish this Friday. We'll start painting on Monday..."
Alex
"What time is the inspector coming tomorrow?"
AI
"Inspector is scheduled for 10 AM tomorrow. We'll text you when they arrive!"
15
May 22, 2024 • 8:30 PM

SHE NOTICED
AN ISSUE

Alex noticed the paint color looks different than the sample. It's 8:30 PM on a Tuesday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a service ticket, and logs it for the crew to address tomorrow morning. Alex doesn't have to wait for business hours or send multiple emails. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
TICKET CREATED
Paint Color Issue
Scheduled: Tomorrow, 9:00 AM
17
June 1, 2024

FINISHING
NEXT WEEK

The project is almost complete. Alex gets notified automatically—email, text, or both, your choice. The system sends project updates, completion timelines, final walkthrough scheduling, and warranty information. Clients stay informed without you sending individual messages. Everything happens automatically.

Project Update
Sent to Client
PROJECT STATUS
Final Week - 95% Complete
Flooring installation this week • Final walkthrough scheduled
UPCOMING
Final Walkthrough
Friday, June 7 at 2:00 PM
REMINDER
Warranty Information
Review your 5-year warranty details
✓ Client notified automatically
No manual updates required
CLIENT REFERRAL
June 10, 2024
Alex Martinez
Referred her neighbor for basement finishing
✓ New lead captured automatically
Mike Johnson • 555-987-6543
Why she referred
"Amazing experience from start to finish. Always got quick answers, crew was professional, basement looks incredible"
18
June 10, 2024

THREE WEEKS LATER
SHE REFERS

Three weeks later, Alex's neighbor asks about her basement. Alex raves about the experience—questions were answered instantly, the project stayed on schedule, and the quality was outstanding. The same AI that helped her find you kept her happy throughout the entire project. That's the full journey: lead to client to referral.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your basement finishing company

Can it handle after-hours estimate requests? +

Yes. The AI answers calls 24/7, qualifies homeowners, collects basement details, and books free consultations—all while your team sleeps. No more missed opportunities at 2 AM.

How does it handle project status inquiries? +

The AI provides real-time project updates automatically, answers questions about timelines, material selections, and next steps. Homeowners get instant answers without interrupting your crew on the job site.

Does it reduce consultation no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.

Can it book consultations directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books free in-home consultations instantly—no back-and-forth emails needed.

How does the estimate follow-up work? +

After consultations, homeowners automatically receive their estimate with project details pre-filled from the CRM. The AI follows up on outstanding quotes, answers questions about pricing and timelines. When they're ready to proceed, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including Jobber, ServiceTitan, Buildertrend, and others. All data syncs automatically—leads, consultations, estimates, and project updates.

Can it handle multiple service areas or crews? +

Absolutely. The AI knows all your service areas, crew availability, project types, and pricing. It can route calls based on location, handle inquiries about different basement finishing options, and manage multiple crews simultaneously.

What about urgent homeowner questions during projects? +

The AI handles homeowner questions 24/7, provides project updates, and answers common concerns about timelines and materials. For urgent issues requiring immediate attention, it escalates to your project manager right away.

How much does it cost? +

Pricing is based on your call volume and number of active projects. Most basement finishing companies see ROI within the first month from reduced no-shows and increased project conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing consultation requests at 2 AM. Start booking estimates while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."