Every empty room costs money. Every missed call is a lost booking. Frontdesk AI answers calls 24/7, books reservations, handles guest requests, and confirms stays—all while your team sleeps.
Beach Resort
Incoming Call...
Guest
"Hi, I'm looking for an oceanfront suite for next week. Do you have anything available?"
AI Receptionist
"Yes! We have the Pelican Suite available—king bed, private balcony, ocean view, $425/night. Shall I reserve it for you?"
✓ Booked • Pelican Suite
You're losing bookings every day your rooms sit empty. Families call at midnight planning vacations, no-shows cost you revenue, and your front desk can't handle peak season demand. There's a better way.
A family finds your beachfront suite at 11 PM, calls to reserve it, and gets voicemail. By the time you check messages in the morning, they've already booked with a competitor who answered instantly.
While you're checking in one family, five more calls come in. Activity reservations, check-in questions, room service requests—you can't be everywhere at once. Guests get frustrated waiting, and you lose bookings.
A family cancels last-minute and you scramble to fill the oceanview room. You send a few emails to your waitlist that get ignored. That's it—the weekend passes, the room stays empty, and you lose thousands in revenue you'll never recover.
One AI workforce that handles every touchpoint—from first inquiry to confirmed booking
Guests visit your resort website at any hour. Frontdesk Chat answers instantly, qualifies inquiries, shows available rooms, and books reservations—all without human intervention.
Every call is answered instantly—service requests, booking inquiries, concierge questions. The AI understands context, creates tickets, schedules services, and escalates to staff only when needed.
When reservations are abandoned, Frontdesk Outbound automatically calls to complete the booking. The AI references the original chat conversation, knows their preferences, and confirms the reservation—all while updating your system and calendar.
Every interaction—chat, call, reservation, service request—automatically creates and updates guest profiles in your CRM. No manual data entry. No missed information. One complete view of every guest and inquiry.
Orchestrate the entire guest journey across email, voice, SMS, and web. Automatically coordinate follow-ups, pre-arrival communications, and post-stay sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Booking confirmations, pre-arrival info, stay reminders, and post-stay follow-ups—all orchestrated by Marketing Automation.
Smart booking forms that pre-fill from CRM data and guide guests through completion. When forms are submitted, they automatically trigger outbound automation sequences for payment processing and confirmation workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your beach resort. Each agent handles different tasks—answering calls, booking reservations, handling guest requests. They work together 24/7 to maximize bookings and keep guests happy.
Answers every call instantly—no voicemail, no missed bookings. Handles reservation inquiries, books room stays, and creates guest service requests automatically for your beach resort.
Qualifies vacation leads, shows available rooms and rates, answers questions about beach amenities and check-in dates instantly. Books reservations and captures contact info—all through your website chat, 24/7.
Sends personalized reservation confirmations, check-in reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep guests engaged and coming back.
Pre-fills reservation forms from CRM data. Guides guests through room selection and special request options. Triggers automation workflows when booking is submitted.
Automatically reaches out to vacation leads at the right time. Makes outbound calls to abandoned bookings, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost reservations and keep guests engaged.
Handles two-way SMS conversations with vacation guests and potential visitors. Sends booking confirmations, check-in reminders, and answers questions about available rooms via text—98% open rate.
Lets website visitors speak directly to your website about available rooms. Click, talk, get answers about rates, availability, and beach amenities—no typing required. Perfect for mobile users browsing vacation destinations.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed guest data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by resort, room type, and booking status.
Guests don't submit tickets—they just call or text. Your AI recognizes service issues (room issues, broken AC, pool concerns, etc.), creates tickets, triages by urgency, and notifies the right resort staff automatically.
Watches every conversation and alerts you when it matters. If a guest was frustrated, if a service issue was reported, if a booking was made—you know instantly.
Follow one guest from phone call to confirmed reservation—see how every system works together
Alex calls at 2 AM planning her beach vacation. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, 4-bedroom oceanfront preference, $3,200 budget, July 15th check-in. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.
The moment the video tour is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and reservation forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at the grocery store. She completely forgot about the video tour. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her 4-bedroom oceanfront search, her $3,200 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled video tour. She loves the villa. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-tour follow-up emails get queued, the booking request form is ready to send, and qualification workflows begin. All happening automatically—you're just showing the property.
Alex just finished the tour. She's walking to her car when her phone buzzes. It's a booking request form from Frontdesk Forms—already filled with her name, email, and the villa she just toured. The AI guides her through guest information and payment details right on her phone. When she submits it, you're immediately notified. The reservation process begins automatically—all without you lifting a finger.
Alex is at work, thinking about her beach vacation. She has a question about the check-in process. She calls. The AI answers instantly, recognizes her from your CRM, remembers her video tour and booking request, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With her questions answered, Alex confirms the reservation. The system automatically sends confirmation emails, pre-arrival instructions, and local area guides. Alex is officially booked for her beach vacation.
Alex just checked in. She has questions: "Where can I rent beach chairs?" "What time is the pool bar open?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex's villa AC isn't cooling properly. It's 8:30 PM on a Wednesday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a service ticket, and schedules it for next morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.
There's a beach sunset party this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends resort announcements, event reminders, activity updates, and special offers. Guests stay informed without you sending individual messages. Everything happens automatically.
Six months later, Alex books for next summer. She had an amazing experience—service requests were handled quickly, questions were answered instantly, and she felt cared for throughout her stay. The same AI that helped her find the villa kept her happy as a guest. That's the full journey: inquiry to booking to return guest.
Everything you need to know about using Frontdesk for your beach resort
Yes. The AI answers calls 24/7, checks room availability, quotes rates for different room types, and books reservations—all while your team sleeps. No more missed bookings at 2 AM from guests in different time zones.
The AI creates service tickets automatically, collects all details (room number, request type, urgency), and routes them to your guest services team. Urgent requests like AC issues or pool concerns can be escalated immediately to on-site staff.
Yes. The system automatically sends confirmation emails and reminder texts before check-in dates. It can handle pre-arrival inquiries about parking, beach access, and amenities—keeping guests engaged and reducing last-minute cancellations.
Yes. Integrates with your booking system to schedule cabanas, water sports, spa treatments, and restaurant reservations. The AI checks real-time availability and books instantly—maximizing ancillary revenue without adding front desk workload.
The AI qualifies group inquiries, collects details about wedding parties, corporate retreats, and family reunions, then routes them to your events team with all information pre-filled. It can answer basic questions about beach venues, capacity, and catering options instantly.
Yes. Frontdesk integrates with most property management systems including Opera, Cloudbeds, RMS, and others. All data syncs automatically—reservations, guest preferences, room availability, and service requests.
Absolutely. The AI knows all your resort locations, room types, seasonal rates, and property-specific amenities. It can route calls based on guest preferences, handle multi-property inquiries, and manage multiple beachfront locations simultaneously.
The AI handles lockouts 24/7, verifies guest identity, and coordinates with security or front desk staff to assist. For true emergencies like medical issues or severe weather concerns, it immediately escalates to your on-call management team.
Pricing is based on your resort size and call volume. Most beach resorts see ROI within the first month from increased direct bookings, higher ancillary revenue, and reduced staffing costs. Contact us for a custom quote.
Stop missing reservations at 2 AM. Start booking guests while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."