Every empty lane costs money. Every missed call is a lost booking. Frontdesk AI answers calls 24/7, books parties, handles group reservations, and fills your schedule—all while your team sleeps.
For Bowling Alleys
Incoming Call...
Customer
"Hi, I need to book 4 lanes for a birthday party this Saturday. Do you have availability?"
AI Receptionist
"Absolutely! We have lanes 5-8 available at 3 PM on Saturday. That includes our party package with pizza and drinks. Can I reserve those for you?"
✓ Party Booked • Lanes 5-8
You're losing customers every day your lanes sit empty. Party inquiries come at 10 PM, no-shows waste your prep time, and your front desk can't keep up with the rush.
A family wants to book a birthday party at 9 PM, calls, and gets voicemail. By the time you check messages in the morning, they've already booked with the alley down the street who answered.
While you're helping a walk-in customer, three more calls come in. Lane reservations, party packages, league questions—you can't be everywhere at once. Customers get frustrated waiting, and you lose bookings.
You reserve lanes, prep the party area, order pizza, and wait. They don't show up. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted prep and empty lanes during prime time.
One AI workforce that handles every touchpoint—from first inquiry to confirmed party booking
Customers visit your bowling alley website at any hour. Frontdesk Chat answers instantly, qualifies party requests, shows available lanes and packages, and books reservations—all without human intervention.
Every call is answered instantly—lane reservations, party inquiries, equipment issues, league questions. The AI understands context, creates service tickets, schedules follow-ups, and escalates to humans only when needed.
When party bookings are incomplete or reservations are about to expire, Frontdesk Outbound automatically calls to confirm. The AI references the original chat conversation, knows their party preferences, and completes the booking—all while updating your CRM and calendar.
Every interaction—chat, call, reservation, service request—automatically creates and updates customer profiles in your CRM. No manual data entry. No missed information. One complete view of every customer and party booking.
Orchestrate the entire customer journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and promotional sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-party confirmations, reminders, feedback requests, and promotional sequences—all orchestrated by Marketing Automation.
Smart party booking forms that pre-fill from CRM data and guide customers through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and upsell workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your bowling center. Each agent handles different tasks—answering calls, booking lanes, handling party reservations. They work together 24/7 to fill your lanes faster and keep customers coming back.
Answers every call instantly—no voicemail, no missed bookings. Handles lane reservations, books birthday parties, and takes league registration inquiries automatically.
Qualifies party leads, shows available lanes and pricing, answers questions about party packages and league openings instantly. Books lane reservations and captures contact info—all through your website chat, 24/7.
Sends personalized party confirmations, league night reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep bowlers engaged and coming back.
Pre-fills league registration forms from CRM data. Guides customers through party package selection and team roster details. Triggers automation workflows when submitted.
Automatically reaches out to party leads at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost bookings and keep bowlers engaged.
Handles two-way SMS conversations with party guests and league bowlers. Sends lane confirmations, party event reminders, and answers questions about lane availability via text—98% open rate.
Lets website visitors speak directly to your website about lane availability. Click, talk, get answers about pricing, party packages, and league nights—no typing required. Perfect for mobile users booking lanes on the go.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed party guest and league bowler data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by booking type, event date, and customer status.
Customers don't submit tickets—they just call or text. Your AI recognizes facility issues (pinsetter jam, broken lane, arcade down, etc.), creates tickets, triages by urgency, and notifies the right maintenance staff automatically.
Watches every conversation and alerts you when it matters. If a party guest was frustrated, if a facility issue was reported, if a large group booking was made—you know instantly.
Follow one party planner from phone call to booked event—see how every system works together
Alex calls at 2 AM planning her company party. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, corporate party, 50 guests, March 15th event date. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books the venue walkthrough. Instant confirmation—no waiting.
The moment the walkthrough is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and booking forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at a client meeting. She completely forgot about the walkthrough. You're at the front desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her corporate party, her 50 guests. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her client meeting. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled walkthrough. She loves the lanes and party space. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-walkthrough follow-up emails get queued, the event booking form is ready to send, and confirmation workflows begin. All happening automatically—you're just showing the venue.
Alex just finished the walkthrough. She's walking to her car when her phone buzzes. It's an event booking form from Frontdesk Forms—already filled with her name, email, and the event date she just discussed. The AI guides her through food packages and special requests right on her phone. When she submits it, you're immediately notified. The booking confirmation process begins automatically—all without you lifting a finger.
Alex is at work, planning the party details. She has a question about adding arcade tokens to the package. She calls. The AI answers instantly, recognizes her from your CRM, remembers her walkthrough and booking, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With the arcade tokens added, Alex confirms the booking. The system automatically sends confirmation emails, party planning checklists, and day-of-event instructions. Alex's corporate party is officially scheduled.
The party is tomorrow. She has questions: "What time can we arrive for setup?" "Can we bring custom decorations?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
During the party, lane three starts acting up. It's 8:30 PM and the party is in full swing. Alex can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a service ticket, and dispatches a technician immediately. Alex doesn't have to track anyone down or interrupt the party. She just describes the problem, and it's handled.
There's a new league night starting this Friday. Alex gets notified automatically—email, text, or both, your choice. The system sends promotional updates, event announcements, special offers, and league information. Customers stay informed without you sending individual messages. Everything happens automatically.
Nine months later, Alex books the venue again for her company's annual holiday party. She had a flawless experience—the event went perfectly, questions were answered instantly, and her team had a blast. The same AI that helped her book the first party kept her supported throughout. That's the full journey: lead to customer to repeat booking.
Everything you need to know about using Frontdesk for your bowling center
Yes. The AI answers calls 24/7, checks lane availability, books reservations for open bowling or leagues, and answers pricing questions—all while your staff focuses on guests. No more missed bookings at midnight.
The AI collects all party details automatically—date, time, number of guests, package preferences, food options, and special requests. It checks party room availability in real-time and can process deposits to secure the booking.
Yes. The system automatically sends confirmation emails and reminder texts before parties and large group bookings. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed reservations.
Yes. Integrates with most bowling center management systems including Conqueror, Brunswick Sync, and others. The AI checks real-time lane availability and books reservations instantly—no back-and-forth phone calls needed.
The AI handles league inquiries, explains available leagues and time slots, and collects registration information. It can answer questions about league schedules, pricing, and team openings. When someone registers, you're notified immediately with all their details.
Yes. Frontdesk integrates with most bowling center management systems including Conqueror, Brunswick, Steltronic, and others. All data syncs automatically—reservations, party bookings, league registrations, and customer information.
Absolutely. The AI knows all your locations, lane availability, party packages, league schedules, and pricing. It can route calls based on location, handle multi-center inquiries, and manage bookings across your entire bowling center chain simultaneously.
The AI logs equipment issues and guest concerns, collects details about the problem, and notifies the appropriate staff member. For urgent situations like lane malfunctions during league play, it immediately escalates to your on-duty manager.
Pricing is based on your center size and call volume. Most bowling centers see ROI within the first month from increased party bookings and reduced no-shows. Contact us for a custom quote.
Stop missing party bookings at midnight. Start filling lanes while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.