Car Detailing Shops AI Receptionist | 24/7 Booking & Customer Service | Frontdesk

FOR CAR DETAILING SHOPS

BOOK MORE
DETAILING JOBS
WHILE YOU WORK

Every missed call is a lost customer. Every unanswered text means they book elsewhere. Frontdesk AI answers calls 24/7, schedules appointments, answers service questions, and fills your calendar—all while you're detailing cars.

24/7 Coverage
No Setup Fees

Frontdesk AI

Auto Detailing Shop

Incoming Call...

Customer

"Hi, I need a full detail for my SUV. How much does that cost and when can you fit me in?"

AI Receptionist

"Our full SUV detail is $249 and includes interior/exterior wash, wax, and protection. I have Thursday at 10 AM available. Should I book that for you?"

✓ Appointment Booked • Thursday 10 AM

The Problem

CAR DETAILING SHOPS
LOSE CUSTOMERS DAILY

You're losing customers every day your bays sit empty. Car owners call after hours, no-shows waste your time, and your team can't keep up. There's a better way.

You Miss Calls When Customers Need You Most

Someone needs a detail before their big event, calls at 7 PM, and gets voicemail. By the time you check messages in the morning, they've already booked with a competitor who answered immediately.

The Cost
$350/booking
Lost per missed call

Your Team Is Drowning in Calls

While you're applying ceramic coating, three more calls come in. Booking requests, service questions, pricing inquiries—you can't be everywhere at once. Customers get frustrated waiting, and you lose appointments.

The Cost
60+ calls/day
Per detailing shop

Appointments No-Show and You Lose Them Forever

You block out your bay, prep your supplies, and wait. They don't show. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty slot.

The Cost
25% no-show
Rate industry average
$42,000
Lost annually from missed calls
55%
Of booking requests happen after hours
4 hours
Average response time loses customers

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to booked appointment

24/7 Booking Chat

Customers visit your website at any hour. Frontdesk Chat answers instantly, qualifies leads, shows service options, and books appointments—all without human intervention.

  • Automatically extracts vehicle type, service needed, and preferred timing
  • Checks real-time availability across your service bays
  • Books appointments directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, I need a full detail for my SUV. What's available?"
AI
"Our Premium SUV Detail is $249 and includes interior deep clean, exterior wash/wax, and ceramic coating. Would you like to book this Saturday?"
"Yes! Saturday at 10am works."
Appointment Booked ✓
Saturday, March 9 • 10:00 AM • Premium SUV Detail
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "I dropped off my car this morning for a detail. When will it be ready?"
AI: "Let me check that for you. Your BMW sedan is scheduled for completion at 3pm today. We'll text you when it's ready."
✓ Status Update Sent

AI Phone Receptionist

Every call is answered instantly—service inquiries, status updates, pricing questions. The AI understands context, checks job status, schedules appointments, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Provides real-time service status updates
  • Recognizes customers from CRM and references past services

Smart Outbound Follow-ups

When appointments no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their vehicle and service preferences, and books a new appointment—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules appointments and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, this is Frontdesk. I noticed we missed you for your SUV detail appointment on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
✓ Appointment Rescheduled
Saturday, March 16 • 10:00 AM • Premium SUV Detail
Frontdesk CRM
Name
Alex Chen
Vehicle
2022 BMW X5 • Black
Service Preference
Premium SUV Detail • $249
Source
Web Chat • 2:14 AM
Status
Appointment Scheduled

Unified CRM

Every interaction—chat, call, appointment, service request—automatically creates and updates customer profiles in your CRM. No manual data entry. No missed information. One complete view of every customer and their vehicle history.

  • Auto-creates profiles from any touchpoint
  • Tracks full customer journey from inquiry to completed service
  • Syncs with calendar, service records, and all systems

Marketing Automation

Orchestrate the entire customer journey across email, voice, SMS, and web. Automatically coordinate follow-ups, appointment reminders, and maintenance package promotions based on behavior and service history.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and rebooking sequences
Automated Follow-Ups
What's Happening Now
Pre-appointment confirmation sent
Reminder SMS scheduled for tomorrow
Post-service review request ready
3-month maintenance reminder queued
AI Email Agent
Coming Soon
Pre-Appointment Email
"Hi Alex! Your Premium SUV Detail is confirmed for Saturday at 10am. Here's what to expect..."
Reminder Email
"Just a friendly reminder about your detailing appointment tomorrow at 10am..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-appointment confirmations, reminders, service recommendations, and maintenance reminders—all orchestrated by Marketing Automation.

  • Personalized email sequences based on customer behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart intake forms that pre-fill from CRM data and guide customers through service selection. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and service coordination.

  • Pre-filled with CRM data (name, vehicle, contact info)
  • AI-guided service selection and package recommendations
  • Automatically triggers confirmation workflows on submission
AI Form
Service Booking
Pre-filled Fields
✓ Name, Vehicle Info, Contact (from CRM)
AI-Guided Fields
→ Service Package Selection
→ Preferred Appointment Time
What Happens Next
Confirmation call scheduled and appointment confirmed automatically

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR CAR DETAILING SHOPS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your detailing shop. Each agent handles different tasks—answering calls, booking appointments, handling service requests. They work together 24/7 to fill your schedule faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed bookings. Handles detailing inquiries, books service appointments, and creates service requests automatically.

Phone Calls Appointment Booking Service Requests
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies detailing leads, shows available service packages and pricing, answers questions about detailing options and turnaround times instantly. Books service appointments and captures contact info—all through your website chat, 24/7.

Lead Qualifying Package Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized service appointment confirmations, drop-off reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep customers engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Intake Form Teammate

Service Intake Assistant
Service Intake Forms

Pre-fills service intake forms from CRM data. Guides customers through vehicle information and service selection. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to customers at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost bookings and keep customers engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with detailing customers. Sends appointment confirmations, drop-off reminders, and answers questions about service packages via text—98% open rate.

Appointment Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about detailing services. Click, talk, get answers about pricing, packages, and turnaround times—no typing required. Perfect for mobile users browsing services.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed customer and vehicle data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by customer, vehicle, and booking status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Customers don't submit tickets—they just call or text. Your AI recognizes service requests (paint correction, ceramic coating, interior stain, etc.), creates tickets, triages by urgency, and notifies the right detailing staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a customer was frustrated, if a special service was requested, if an appointment was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one customer from phone call to loyal repeat client—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I need a full detail for my SUV. My car is filthy from a road trip. Do you have availability this week?"
AI: "Yes! We have availability on Saturday. Our Premium SUV Detail is $299. Would you like to schedule an appointment?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Vehicle
2022 Honda CR-V
Service
Premium SUV Detail
Preferred Date
Saturday Morning
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, vehicle details, Premium SUV Detail service, Saturday morning preference. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 9 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 9 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
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Premium SUV Detail
Alex Chen • Saturday, March 9 • 9:00 AM
Automation Sequence
1
Appointment Booked
Trigger detected in CRM
2
Confirmation Email Sent
Appointment confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-service email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the appointment is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and service prep instructions—all happening automatically.

Inbox
2 New
Appointment Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your Premium SUV Detail is confirmed for Saturday, March 9 at 9:00 AM. We can't wait to make your Honda CR-V shine..."
Appointment Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your detail tomorrow! Please arrive 5 minutes early. Our team is ready..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 9:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at the grocery store. She completely forgot about the appointment. You're at the shop, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 9:00 AM
AC
Alex Chen
Premium SUV Detail
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 9:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her Honda CR-V, her Premium SUV Detail request. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for your Premium SUV Detail on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do next Saturday instead?"
Appointment Rescheduled
Saturday, March 16 • 9:00 AM
09
Saturday, 1:15 PM

HER CAR
LOOKS AMAZING

Alex shows up for the rescheduled appointment. Your team completes the detail. Her CR-V looks incredible. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-service follow-up emails get queued, review requests are ready to send, and loyalty rewards are automatically applied. All happening automatically—you're just delivering great service.

SERVICE COMPLETE
Saturday, March 16 • 9:00 AM
Premium SUV Detail
Alex Chen
Post-service sequence activated
Frontdesk Forms
Service Review • Pre-filled from CRM
AI guiding through review...
AI collecting feedback...
✓ Ready to send automatically
11
Saturday, 1:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just picked up her car. She's walking to the parking lot when her phone buzzes. It's a review request from Frontdesk Forms—already filled with her name, email, and the service she just received. The AI guides her through rating and feedback right on her phone. When she submits it, you're immediately notified. The follow-up process continues automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Service completed • Review submitted
AI
"I remember your detail! How can I help?"
Alex
"Question about ceramic coating..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex's at work, thinking about adding ceramic coating. She has a question about pricing. She calls. The AI answers instantly, recognizes her from your CRM, remembers her recent detail and positive review, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
April 5, 2024

ALEX BOOKS
CERAMIC COATING

After the great experience, Alex decides to add ceramic coating. She books it over the phone with the AI. The system automatically sends appointment confirmations, service prep instructions, and payment details. Alex is officially a repeat customer.

SERVICE BOOKED
Ceramic Coating Package • $599
14
April 8, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex just dropped off her car for ceramic coating. She has questions: "When can I pick it up?" "What's the curing time?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! When can I pick up my car?"
AI
"Hi Alex! Your ceramic coating will be ready for pickup tomorrow at 4 PM. You'll need to..."
Alex
"What's the curing time?"
AI
"The coating needs 24 hours to cure. Avoid water for the first 7 days. Full cure takes 30 days. I'll send you the care guide!"
15
May 3, 2024 • 8:30 PM

BIRD DROPPINGS
ON THE COATING

Alex notices bird droppings on her newly coated car. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, provides care instructions, and offers to schedule a complimentary inspection. Alex doesn't have to wait for business hours or dig through paperwork. She just describes the concern, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
CARE INSTRUCTIONS SENT
Ceramic Coating Care
Inspection scheduled: Friday, 10:00 AM
17
June 1, 2024

SUMMER SPECIAL
20% OFF

There's a summer promotion running this month. Alex gets notified automatically—email, text, or both, your choice. The system sends promotional offers, seasonal packages, loyalty rewards, and service reminders. Customers stay informed without you sending individual messages. Everything happens automatically.

Special Promotion
Sent to All Customers
SUMMER SPECIAL
20% Off Interior Detailing
All June • Book by June 30
LOYALTY REWARD
Free Tire Shine
With your next service—thank you for being a loyal customer!
REMINDER
Maintenance Due
Your ceramic coating maintenance is due in 2 weeks
✓ All customers notified
No manual sending required
LOYAL CUSTOMER
March 2025
Alex Chen
2022 Honda CR-V • 6 Services Completed
✓ Monthly detail package subscriber
Regular appointments every 4 weeks
Why she stays
"Always get quick answers, easy to book, amazing results. They remember my car and what I like."
18
March 2025

A YEAR LATER
SHE'S A REGULAR

A year later, Alex is a monthly subscriber. She had an amazing experience—service was always top-notch, questions were answered instantly, and she felt valued. The same AI that helped her book her first detail kept her happy as a regular customer. That's the full journey: first-time caller to loyal repeat client.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your detailing shop

Can it handle after-hours booking calls? +

Yes. The AI answers calls 24/7, books detailing appointments, answers service questions, and provides pricing—all while your shop is closed. No more missed bookings at 10 PM.

How does it handle service inquiries? +

The AI explains your detailing packages automatically, collects all details (vehicle type, service requested, special concerns like pet hair or stains), and books the appointment into your calendar. Add-on services can be suggested based on customer needs.

Does it reduce appointment no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before appointments. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments and keeping your bays full.

Can it book appointments directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time bay availability and books appointments instantly—no back-and-forth calls or texts needed.

How does pricing and package selection work? +

The AI guides customers through your service packages—basic wash, interior detail, full detail, ceramic coating, etc. It recommends packages based on vehicle type and customer needs, explains pricing clearly, and can upsell add-ons like headlight restoration or pet hair removal.

Does it work with my existing booking system? +

Yes. Frontdesk integrates with most scheduling systems including Square, Booksy, Calendly, and others. All data syncs automatically—customer info, appointments, service history, and payment details.

Can it handle multiple locations or mobile detailing? +

Absolutely. The AI knows all your shop locations, mobile service areas, pricing differences, and bay availability. It can route calls based on location, handle fleet accounts, and manage multiple shops or mobile units simultaneously.

What about rush jobs and same-day service? +

The AI checks real-time availability for same-day appointments and can prioritize rush jobs. It explains rush fees clearly and coordinates with your team to accommodate urgent requests when possible. For special circumstances, it escalates to your staff.

How much does it cost? +

Pricing is based on your shop size and call volume. Most detailing shops see ROI within the first month from reduced no-shows, after-hours bookings, and increased package upgrades. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing bookings after hours. Start filling your schedule while you detail.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."