Every empty chamber costs money. Every missed call is a lost guest. Frontdesk AI answers calls 24/7, books castle stays, handles guest inquiries, and secures reservations—all while your team sleeps.
For Castle Hotels
Incoming Call...
Guest Inquiry
"Hi, I'm looking for a royal suite for this weekend. Do you have availability?"
AI Receptionist
"Yes! We have the Windsor Suite available—king bed with tower views, £450/night. Shall I reserve it for you?"
✓ Reservation Confirmed • Windsor Suite
You're losing bookings every day your chambers sit empty. International guests call at 3 AM, no-shows waste your concierge time, and your front desk can't keep up with castle tour inquiries. There's a better way.
A guest from Asia finds your castle at 2 AM their time, calls to book the Royal Suite, and gets voicemail. By morning, they've already reserved at a competing castle hotel that answered immediately.
While you're giving a castle tour, five more calls come in. Room booking requests, medieval banquet inquiries, wedding venue questions—you can't be everywhere at once. Guests get frustrated waiting, and you lose reservations.
You clear your schedule, prepare the historic chambers, and your tour guide shows up. The guests don't. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty suite.
One AI workforce that handles every touchpoint—from first inquiry to confirmed booking
Guests visit your castle website at any hour. Frontdesk Chat answers instantly, qualifies inquiries, shows available rooms and suites, and confirms reservations—all without human intervention.
Every call is answered instantly—guest services, booking inquiries, special requests. The AI understands context, creates service tickets, schedules experiences, and escalates to staff only when needed.
When reservations are abandoned, Frontdesk Outbound automatically calls to complete the booking. The AI references the original chat conversation, knows their preferences, and confirms the stay—all while updating your booking system.
Every interaction—chat, call, booking, service request—automatically creates and updates guest profiles in your CRM. No manual data entry. No missed information. One complete view of every guest and inquiry.
Orchestrate the entire guest journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-arrival confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart booking forms that pre-fill from CRM data and guide guests through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmations and experience enhancement workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your castle hotel. Each agent handles different tasks—answering calls, booking castle tours, handling guest requests. They work together 24/7 to fill your historic rooms faster.
Answers every call instantly—no voicemail, no missed reservations. Handles booking inquiries, schedules castle tours, and creates guest service requests automatically for your historic property.
Qualifies castle hotel guests, shows available room suites and pricing, answers questions about historic amenities and check-in dates instantly. Books castle tours and captures contact info—all through your website chat, 24/7.
Sends personalized castle tour confirmations, check-in reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep guests engaged and excited about their historic stay.
Pre-fills castle hotel reservation forms from CRM data. Guides guests through special accommodation requests and historic room preferences. Triggers automation workflows when booking is confirmed.
Automatically reaches out to guests at the right time. Makes outbound calls to reservation no-shows, sends personalized SMS follow-ups about castle amenities, and emails pre-arrival sequences. Coordinates all outbound channels to recover lost bookings and enhance guest engagement.
Handles two-way SMS conversations with castle hotel guests and potential visitors. Sends castle tour confirmations, check-in reminders, and answers questions about available historic suites via text—98% open rate.
Lets castle website visitors speak directly to your website about available historic suites. Click, talk, get answers about pricing, availability, and castle amenities—no typing required. Perfect for mobile users browsing castle accommodations.
Automatically updates your Frontdesk CRM with every guest interaction. All your AI agents feed guest and booking data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by castle property, suite type, and reservation status.
Guests don't submit service requests—they just call or text. Your AI recognizes castle service needs (room heating issue, historic window concern, etc.), creates service requests, triages by urgency, and notifies the right castle staff automatically.
Watches every guest conversation and alerts you when it matters. If a guest was dissatisfied, if a castle service issue was reported, if a historic tour was booked—you know instantly.
Follow one guest from inquiry to return visit—see how every system works together
Alex calls at 2 AM from overseas. The AI answers instantly—no voicemail, no missed booking.
As Alex talks, the AI captures everything: name, phone, Tower Suite preference, £450 rate, March 15th check-in. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your availability, finds the Tower Suite open for two nights, and confirms it. Instant booking—no waiting.
The moment the reservation is confirmed, the system springs into action. Confirmation emails, pre-arrival guides, check-in instructions, and concierge info—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to sleep. Meanwhile, a pre-arrival guide is already scheduled. No one had to remember to send it.
Friday afternoon, Alex is stuck at the airport. Her flight is delayed six hours. She calls to push her check-in to late evening. You note it in your CRM. That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex's arrival as delayed, the system springs into action. It remembers everything: the 2 AM phone call, her Tower Suite booking, her £450 rate. The front desk gets notified. Late check-in instructions are queued. The entire process starts—you don't have to think about it.
Alex finally lands at 10:45 PM. Her phone buzzes with a text—late check-in instructions sent automatically. "Night porter will meet you at the entrance. Your room is ready." She arrives just before midnight. The porter is waiting. Her suite is prepared. No one had to stay up or manually send the message—the system handled it all.
Alex wakes up to stunning lake views. She explores the castle grounds. Everything is perfect. Your system is already working: breakfast preferences captured, spa booking confirmed, concierge requests logged. All happening automatically—you're just providing exceptional hospitality.
Alex just checked out. She's in the car when her phone buzzes. It's a guest feedback survey from Frontdesk Forms—already filled with her name, email, and the suite she stayed in. The AI guides her through rating her experience right on her phone. When she submits it, you're immediately notified. Perfect for capturing feedback while it's fresh—all without you lifting a finger.
Three weeks later, Alex is thinking about her amazing stay. She loved the castle so much she wants to return. She calls. The AI answers instantly, recognizes her from your CRM, remembers her previous stay and preferences, and is ready to help—no hold time, no voicemail, no missed calls. Alex books her return visit in seconds.
Alex books the same suite for next month. The system automatically sends confirmation emails, pre-arrival preferences, and personalized welcome notes. She's officially returning.
Alex is back at the castle for her second stay. She has questions: "What time is breakfast served?" "Can I book the spa tomorrow?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex wakes up early and notices the heating is off. It's 7:30 AM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a service request, and schedules it within the hour. Alex doesn't have to wait for reception to open or fill out forms. She just describes the problem, and it's handled.
There's a medieval banquet this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends event announcements, special offers, seasonal activities, and exclusive experiences. Guests stay informed without you sending individual messages. Everything happens automatically.
Six months later, Alex books again—this time for four nights. She had an extraordinary experience—service was impeccable, questions were answered instantly, and every detail was perfect. The same AI that helped her book the first stay kept her delighted as a guest. That's the full journey: inquiry to guest to loyal advocate.
Everything you need to know about using Frontdesk for your castle hotel
Yes. The AI answers calls 24/7, qualifies guests, checks room availability, and books reservations—all while your team sleeps. No more missed bookings at 2 AM.
The AI creates service tickets automatically, collects all details (room number, request description, urgency), and routes them to your staff. Urgent requests can be escalated immediately to the appropriate team member.
Yes. The system automatically sends confirmation emails and reminder texts before arrivals. When guests need to adjust their stay, it immediately assists with rescheduling—recovering potential cancellations and maintaining occupancy.
Yes. Integrates with most property management systems, Google Calendar, Outlook, and booking platforms. The AI checks real-time room availability and confirms reservations instantly—no back-and-forth emails needed.
After reservations, guests can request room upgrades, special dining arrangements, or historical tours. The AI collects preferences and special occasion details from your CRM and coordinates with your concierge team. When confirmed, guests are notified immediately.
Yes. Frontdesk integrates with most castle hotel systems including Opera, Protel, Mews, and others. All data syncs automatically—guest information, reservations, special requests, and service tickets.
Absolutely. The AI knows all your castle properties, room availability, rates, and amenities. It can route calls based on location, handle inquiries about your entire collection, and manage multiple historic properties simultaneously.
The AI handles room lockouts 24/7, verifies guest identity, and can coordinate with on-site staff or security. For true emergencies, it immediately escalates to your on-call management team.
Pricing is based on your property size and call volume. Most castle hotels see ROI within the first month from increased direct bookings and improved guest satisfaction. Contact us for a custom quote.
Stop missing reservations at 2 AM. Start booking castle stays while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."