Every missed call is a lost booking. Every delayed quote sends clients to competitors. Frontdesk AI answers calls 24/7, provides instant quotes, handles menu inquiries, and books events—all while your team focuses on food.
For Catering Companies
Incoming Call...
Event Client
"Hi, I need catering for 80 people for a corporate lunch next Friday. Can you help?"
AI Receptionist
"Absolutely! We have availability for 80 guests. Our corporate lunch package starts at $28 per person. Would you like me to schedule a tasting consultation?"
✓ Tasting Booked • Friday 2 PM
You're losing high-value events every day you don't respond fast enough. Clients call at 9 PM about tomorrow's event, no-shows waste your prep time, and your team can't keep up with endless inquiries.
A corporate client finds your website at 8 PM needing catering for 100 guests this weekend, calls, and gets voicemail. By the time you check messages in the morning, they've already booked with a competitor who answered immediately.
While you're prepping for Saturday's wedding, three more calls come in. Dietary restriction questions, tasting requests, menu customizations, last-minute headcount changes—you can't be everywhere at once. Clients get frustrated waiting, and you lose bookings.
You prep sample dishes, block off your schedule, and arrange your kitchen. They don't show. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted food, time, and another lost booking.
One AI workforce that handles every touchpoint—from first inquiry to confirmed booking
Potential clients visit your catering website at any hour. Frontdesk Chat answers instantly, qualifies inquiries, discusses menu options, and schedules tastings—all without human intervention.
Every call is answered instantly—event inquiries, menu questions, dietary restrictions, delivery coordination. The AI understands context, creates requests, schedules consultations, and escalates to humans only when needed.
When tasting appointments no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their event preferences, and books a new consultation—all while updating your CRM and calendar.
Every interaction—chat, call, tasting, menu consultation, change request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every client and event.
Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-tasting confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart event inquiry forms that pre-fill from CRM data and guide clients through completion. When forms are submitted, they automatically trigger outbound automation sequences for consultation and proposal workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your catering business. Each agent handles different tasks—answering calls, booking consultations, managing event requests. They work together 24/7 to book more events and grow your catering revenue faster.
Answers every call instantly—no voicemail, no missed bookings. Handles catering inquiries, books menu tastings, and collects event details automatically for every wedding, corporate event, and private party.
Qualifies event leads, shares sample menus and pricing, answers questions about dietary restrictions and guest counts instantly. Books menu tastings and captures event details—all through your website chat, 24/7.
Sends personalized tasting confirmations, event reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep clients engaged with menu updates and seasonal offerings.
Pre-fills event intake forms from CRM data. Guides clients through guest counts, dietary restrictions, and venue details. Triggers automation workflows when submitted for proposal generation.
Automatically reaches out to event leads at the right time. Makes outbound calls to no-show consultations, sends personalized SMS follow-ups, and emails menu options. Coordinates all outbound channels to recover lost bookings and keep clients engaged with your catering services.
Handles two-way SMS conversations with event clients and potential customers. Sends tasting confirmations, event reminders, and answers questions about menus and availability via text—98% open rate.
Lets website visitors speak directly to your website about catering options. Click, talk, get answers about menus, pricing, and availability—no typing required. Perfect for mobile users browsing catering packages while planning their event.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed event lead and client data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by event type, date, and client status.
Clients don't submit task requests—they just call or text. Your AI recognizes service needs (dietary accommodations, equipment rental, menu changes), creates internal tasks, triages by event date, and notifies the right team members automatically.
Watches every conversation and alerts you when it matters. If a client requested special accommodations, if a menu change was needed, if a large event was booked—you know instantly.
Follow one client from phone call to booked event—see how every system works together
Alex calls at 2 AM about her daughter's wedding. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, wedding reception, 150 guests, $8,500 budget, June 15th date. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books the tasting. Instant confirmation—no waiting.
The moment the tasting is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and proposal forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at her daughter's bridal fitting. She completely forgot about the tasting. You're prepping for lunch service, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her wedding reception needs, her $8,500 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished the bridal fitting. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled tasting. She loves the menu options. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-tasting follow-up emails get queued, the proposal form is ready to send, and booking workflows begin. All happening automatically—you're just serving samples.
Alex just finished the tasting. She's walking to her car when her phone buzzes. It's an event proposal from Frontdesk Forms—already filled with her name, email, and the menu options she just tasted. The AI guides her through menu selections and dietary requirements right on her phone. When she submits it, you're immediately notified. The booking process begins automatically—all without you lifting a finger.
Alex's at work, thinking about the wedding. She has a question about adding a dessert bar to the menu. She calls. The AI answers instantly, recognizes her from your CRM, remembers her tasting and proposal, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With the dessert bar added, Alex signs the contract and pays the deposit. The system automatically sends welcome emails, event timeline details, and final headcount reminders. Alex's wedding is officially booked.
Alex is two months out from the wedding. She has questions: "Can we adjust the final headcount?" "What time should vendors arrive?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex realizes they need gluten-free options for 12 guests. It's 8:30 PM on a Sunday, two weeks before the wedding. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the request, updates the order, and confirms the change. Alex doesn't have to wait for business hours or fill out forms. She just describes the need, and it's handled.
It's five days before the wedding. Alex gets automated reminders about final details—email, text, or both, your choice. The system sends event timeline confirmations, vendor coordination updates, final headcount confirmations, and day-of instructions. Clients stay informed without you sending individual messages. Everything happens automatically.
Four months after the wedding, Alex calls again. She needs catering for her company's holiday party—200 guests. She had a flawless experience—questions were answered instantly, everything ran smoothly, and the food was amazing. The same AI that helped her plan the wedding kept her supported throughout. That's the full journey: inquiry to event to loyal client.
Everything you need to know about using Frontdesk for your catering business
Yes. The AI answers calls 24/7, qualifies event leads, checks availability, and schedules tastings—all while your team sleeps. No more missed opportunities when clients call late at night planning their events.
The AI collects all details automatically—dietary restrictions, guest count, cuisine preferences, and budget. It logs special requests and routes them to your culinary team. Urgent last-minute changes can be escalated immediately.
Yes. The system automatically sends confirmation emails and reminder texts before tastings. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books consultations instantly—no back-and-forth emails needed.
After consultations, clients automatically receive an event proposal that's pre-filled with their info from the CRM. The AI guides them through menu selections and service options. When they're ready to book, you're notified immediately.
Yes. Frontdesk integrates with most systems including event management software, CRM platforms, and invoicing tools. All data syncs automatically—event leads, tastings, proposals, and client communications.
Absolutely. The AI knows all your service packages, menu options, pricing, and availability. It can handle weddings, corporate events, private parties, and any other catering services you offer simultaneously.
The AI handles guest count changes, dietary requests, and timing adjustments 24/7. It verifies client identity and coordinates with your event team. For urgent matters, it immediately escalates to your on-call manager.
Pricing is based on your event volume and call volume. Most catering companies see ROI within the first month from reduced no-shows and increased booking conversions. Contact us for a custom quote.
Stop missing event inquiries at 2 AM. Start booking catering clients while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."