Churches AI Receptionist | Never Miss a Member Call | Frontdesk
For Churches

NEVER MISS A
VISITOR CALL
AGAIN

Every missed call is a lost opportunity to welcome someone into your congregation. Frontdesk AI answers calls 24/7, schedules prayer requests, handles event inquiries, and connects visitors—all while your staff focuses on ministry.

24/7 Coverage
No Setup Fees

Frontdesk AI

Churches

Incoming Call...

Visitor

"Hi, I'm new to the area and looking for a church home. What time are your Sunday services?"

AI Receptionist

"We'd love to welcome you! Sunday services are at 9 AM and 11 AM. Would you like me to reserve a seat for you this Sunday?"

✓ Visitor Welcomed • Sunday 11 AM

The Problem

CHURCHES LOSE
VISITORS DAILY

First-time visitors call at night, families no-show to events, and your admin team can't keep up with prayer requests and meeting coordination. There's a better way.

You Miss Calls When Seekers Need You Most

Someone searches for a church home at 10 PM, calls, and gets voicemail. By the time you check messages in the morning, they've already visited another church that answered.

The Cost
Every visitor
Lost to unanswered calls

Your Staff Is Overwhelmed by Ministry Demands

While you're leading Bible study, five calls come in. Prayer requests, counseling appointments, event registrations—you can't be everywhere at once. Visitors get frustrated waiting, and families slip through the cracks.

The Cost
60+ calls/week
Per church administrator

Visitors No-Show and You Never See Them Again

They register for your newcomer's breakfast, you prepare coffee and materials, and they don't show. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no opportunity to welcome them into the fold.

The Cost
35% no-show
Rate for church events
40%
Of first-time visitors never return
60%
Of calls happen outside office hours
15 hours
Weekly spent on admin phone work

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to active membership

24/7 Ministry Chat

Visitors come to your church website seeking connection at any hour. Frontdesk Chat answers instantly, provides service times, shares ministry information, and schedules visits—all without human intervention.

  • Automatically provides service times, ministry options, and event details
  • Shares real-time information about programs and small groups
  • Schedules visits and counseling appointments directly
Frontdesk Chat
2:14 AM • Active
"Hi, I'm new to the area. What are your Sunday service times?"
AI
"We have services at 9:00 AM and 11:00 AM on Sundays. Would you like to schedule a visit and meet our pastor?"
"Yes! This Sunday works."
Visit Scheduled ✓
Sunday, March 9 • 11:00 AM Service
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Caller: "I need to schedule a baptism for my daughter..."
AI: "I'd be happy to help schedule that. Let me get you on the calendar with Pastor Williams. What dates work for you?"
✓ Appointment #4920 Created

AI Phone Receptionist

Every call is answered instantly—prayer requests, event inquiries, counseling appointments. The AI understands context, schedules meetings, creates follow-up tasks, and escalates to staff only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Schedules pastoral appointments and ministry meetings automatically
  • Recognizes members from CRM and references past interactions

Smart Outbound Follow-ups

When first-time visitors don't show, Frontdesk Outbound automatically calls to reconnect. The AI references the original conversation, remembers their interests, and reschedules their visit—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules visits and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk from Grace Community Church. I noticed we missed you for the 11:00 AM service on Sunday. Would you like to reschedule your visit?"
Sarah: "Yes! Can we do this Sunday instead?"
✓ Visit Rescheduled
Sunday, March 16 • 11:00 AM Service
Frontdesk CRM
Name
Sarah Chen
Ministry Interest
Young Families • Sunday School
First Visit Date
March 15, 2024
Source
Web Chat • 2:14 AM
Status
Visit Scheduled

Unified CRM

Every interaction—chat, call, visit, prayer request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every visitor and member.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to active membership
  • Syncs with calendar, tasks, and all systems

Marketing Automation

Orchestrate the entire visitor journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and engagement sequences based on behavior and interaction history.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and engagement sequences
Automated Follow-Ups
What's Happening Now
Pre-visit welcome sequence
Reminder SMS scheduled
Post-visit follow-up ready
Membership interest form queued
AI Email Agent
Coming Soon
Pre-Visit Email
"Hi Sarah! Your visit for Sunday's 11:00 AM service is confirmed. Here's what to expect..."
Reminder Email
"Just a friendly reminder about your visit tomorrow. We're excited to meet you..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-visit confirmations, reminders, follow-ups, and engagement sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on visitor behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart membership forms that pre-fill from CRM data and guide visitors through completion. When forms are submitted, they automatically trigger outbound automation sequences for connection and onboarding workflows.

  • Pre-filled with CRM data (name, email, ministry interests)
  • AI-guided completion for family information and background
  • Automatically triggers outbound workflows on submission
AI Form
Membership Interest
Pre-filled Fields
✓ Name, Email, Ministry Interest (from CRM)
AI-Guided Fields
→ Family Information
→ Ministry Preferences
What Happens Next
Your team is notified and welcome process begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR CHURCHES AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your church. Each agent handles different tasks—answering calls, booking appointments, handling prayer requests. They work together 24/7 to serve your congregation better.

TIER 1.00

AI Receptionist Teammate

24/7 Church Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed connections. Handles pastoral inquiries, schedules counseling sessions, books facility rentals, and collects prayer requests automatically.

Phone Calls Appointment Booking Prayer Requests
TIER 1.00

Website Chat Teammate

Live Chat Engagement
Always Online

Engages website visitors, answers questions about service times, ministry programs, and baptism classes instantly. Provides directions to the church, shares event details, and books first-time visitor appointments—all through your website chat, 24/7.

Visitor Engagement Ministry Info Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized counseling appointment confirmations, event reminders, and follow-up emails automatically. Coordinates with congregation management to send welcome emails to first-time visitors and keep members engaged with upcoming ministries.

Confirmations Follow-Ups Reminders
TIER 1.00

Application Teammate

Ministry Registration Assistant
Registration Forms

Pre-fills ministry registration forms from member data. Guides families through small group enrollment, volunteer applications, and event signups. Triggers automation workflows when forms are submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Engagement Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to first-time visitors at the right time. Makes outbound calls to absent members, sends personalized SMS event invitations, and emails follow-up messages. Coordinates all outbound channels to re-engage inactive members and welcome new families.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with congregation members and visitors. Sends counseling appointment confirmations, Sunday service reminders, and answers questions about small groups via text—98% open rate.

Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about service times and ministries. Click, talk, get answers about small groups, baptism classes, and upcoming events—no typing required. Perfect for mobile users browsing your church.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed visitor and member data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by ministry, member status, and engagement level.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Task Teammate

Auto Task Creator
Auto-Created

Members don't submit requests—they just call or text. Your AI recognizes needs (facility issues, counseling needs, pastoral care, etc.), creates tasks, prioritizes by urgency, and notifies the right staff or volunteer team automatically.

Auto-Create Prioritize Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a visitor expressed concern, if a prayer request was urgent, if a counseling session was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one visitor from first contact to active member—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM seeking prayer and guidance. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! Thank you for calling Grace Community Church. How can I help you today?"
Alex: "Hi, I'm new to the area and looking for a church home. What are your Sunday service times?"
AI: "Welcome! We have services at 9:00 AM and 11:00 AM every Sunday. Would you like to plan a visit or meet with our pastor?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Status
First-Time Visitor
Interest
Sunday Service
First Visit
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, first-time visitor status, interest in Sunday service, March 15th visit date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM for a meet-and-greet with the pastor, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Pastor Meeting
Alex Chen • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Visit Scheduled
Trigger detected in CRM
2
Confirmation Email Sent
Meeting confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-visit email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the meeting is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and welcome packets—all happening automatically.

Inbox
2 New
Visit Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your meeting with Pastor Mike is confirmed for Saturday, March 9 at 11:00 AM..."
Visit Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your visit tomorrow! We're excited to meet you..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels welcomed, and goes back to sleep. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at the grocery store. She completely forgot about the meeting. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AC
Alex Chen
Pastor Meeting
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her interest in Sunday service, her first-time visitor status. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the pastor meeting on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Meeting Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE LOVES
THE CHURCH

Alex shows up for the rescheduled meeting. She loves the community. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: welcome emails get queued, the visitor information packet is ready to send, and follow-up workflows begin. All happening automatically—you're just welcoming the visitor.

VISIT COMPLETE
Saturday, March 16 • 2:00 PM
First Visit
Alex Chen
Welcome sequence activated
Frontdesk Forms
Visitor Information • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the meeting. She's walking to her car when her phone buzzes. It's a visitor information form from Frontdesk Forms—already filled with her name, email, and how she heard about the church. The AI guides her through prayer requests and ministry interests right on her phone. When she submits it, you're immediately notified. The welcome process continues automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Visit completed • Information submitted
AI
"I remember your visit! How can I help?"
Alex
"Question about the children's ministry..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex's at work, thinking about the church. She has a question about the children's ministry. She calls. The AI answers instantly, recognizes her from your CRM, remembers her visit and information form, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

ALEX JOINS
THE CHURCH

With all her questions answered, Alex decides to join the congregation. The system automatically sends welcome emails, membership information, and small group details. Alex is officially part of the church family.

NEW MEMBER
Alex Chen • Joined Congregation
14
April 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex just became a member. She has questions: "When is the next small group meeting?" "How do I sign up for volunteering?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! When is the next small group meeting?"
AI
"Hi Alex! Your small group meets Wednesday at 7 PM. Here's the location and details: [link]"
Alex
"How do I sign up for volunteering?"
AI
"Here's our volunteer portal: [link]. You can browse opportunities and sign up. Welcome to the team!"
15
April 15, 2024 • 8:30 PM

SHE NEEDS
PRAYER

Alex is going through a difficult time. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, listens with compassion, creates a prayer request, and notifies the pastoral care team. Alex doesn't have to wait for office hours or fill out forms. She just shares her need, and it's handled with care.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
PRAYER REQUEST RECEIVED
Pastoral Care Notification
Team notified • Follow-up scheduled
17
May 5, 2024

PICNIC THIS
SATURDAY

There's a church picnic this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends event invitations, service reminders, ministry updates, and community news. Members stay informed without you sending individual messages. Everything happens automatically.

Church Event
Sent to All Members
EVENT
Church Picnic
Saturday, May 10 • 2:00 PM • Church Grounds
ANNOUNCEMENT
New Ministry Launch
Youth ministry starts Memorial Day weekend!
REMINDER
Service Time Change
Starting next month, Sunday service moves to 10:30 AM
✓ All members notified
No manual sending required
SERVING FAITHFULLY
March 15, 2025
Alex Chen
Active Member • Volunteer Leader
✓ One year of active membership
Leading small group, volunteering weekly
Why she stayed
"Always felt connected, questions were answered quickly, loved being part of the community"
18
March 15, 2025

A YEAR LATER
STILL ENGAGED

A year later, Alex is an active member and volunteer leader. She had an amazing experience—prayer requests were always handled with care, questions were answered instantly, and she felt truly connected. The same AI that helped her find the church kept her engaged as a member. That's the full journey: visitor to member to servant leader.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your church

Can it handle after-hours prayer requests and visitor calls? +

Yes. The AI answers calls 24/7, receives prayer requests, welcomes first-time visitors, and schedules pastoral appointments—all while your staff is unavailable. No more missed opportunities to connect with people seeking spiritual support.

How does it handle counseling and pastoral care requests? +

The AI collects all details compassionately, including preferred pastor, topic of concern, and urgency level, and routes them to your pastoral care team. Crisis situations can be escalated immediately to on-call pastors or designated prayer leaders.

Does it reduce visitor no-shows for church tours? +

Yes. The system automatically sends confirmation emails and reminder texts before church tours and welcome meetings. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed connections with potential new members.

Can it book meetings directly into our pastoral calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability for pastors and staff, and books appointments instantly—no back-and-forth emails needed.

How does visitor follow-up work? +

After first-time visits, guests automatically receive a welcome message that's personalized with their information from the CRM. The AI can guide them through next steps like small group sign-ups or membership classes. When they engage, your staff is notified immediately.

Does it work with our existing church management system? +

Yes. Frontdesk integrates with most systems including Planning Center, Church Community Builder, Breeze, Fellowship One, and others. All data syncs automatically—visitors, appointments, prayer requests, and member inquiries.

Can it handle multiple campuses or congregations? +

Absolutely. The AI knows all your campuses, service times, staff schedules, and ministries. It can route calls based on location, handle multi-site inquiries, and manage multiple congregations simultaneously.

What about urgent pastoral care and crisis situations? +

The AI handles crisis calls 24/7 with compassion, verifies member information, and can coordinate with on-call pastors or prayer team leaders. For true emergencies like hospital visits or grief support, it immediately escalates to your pastoral care team.

How much does it cost? +

Pricing is based on your congregation size and call volume. Most churches see immediate value from never missing another visitor call or prayer request. Contact us for a custom quote tailored to your ministry needs.

GET STARTED WITH
FRONTDESK

Stop missing prayer requests at midnight. Start serving your congregation 24/7.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."