Concrete Contractors AI Receptionist | 24/7 Booking & Job Estimates | Frontdesk

BOOK MORE
CONCRETE JOBS
WHILE YOU POUR

Every missed call is a lost driveway. Every voicemail is a competitor's win. Frontdesk AI answers calls 24/7, books estimates, schedules pours, and captures leads—all while you're on the job site.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Concrete Contractors

Incoming Call...

Customer

"Hi, I need a quote for a new driveway. Can someone come look at it?"

AI Receptionist

"Absolutely! I can schedule a free estimate. Are you available Thursday at 10 AM or Friday at 2 PM?"

✓ Estimate Scheduled • Thursday 10 AM

The Problem

CONCRETE CONTRACTORS
LOSE JOBS DAILY

You're losing projects every day while you're on the job site. Homeowners call for estimates while you're pouring, contractors reach out during finishing work, and your phone rings non-stop. There's a better way.

You Miss Calls When You're On Site

A homeowner drives by your work and wants a driveway estimate. They call at 2 PM while you're screeding concrete. They get voicemail. By the time you clean up and call back, they've already booked with a competitor who answered.

The Cost
$8,500/project
Average residential job lost

Your Crew Can't Handle Estimate Requests

While you're pouring a foundation, five calls come in. Driveway quotes, patio estimates, stamped concrete questions—you can't stop mid-pour to answer. Leads get frustrated waiting, and you lose commercial contracts to competitors with better availability.

The Cost
30+ calls/day
Per concrete crew

Site Visits No-Show and You Lose Them Forever

You drive 45 minutes to measure a commercial parking lot, materials calculator ready. The property manager doesn't show. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted gas and another lost bid.

The Cost
25% no-show
Rate for site visits
$102,000
Lost annually in missed estimates
55%
Of inquiries happen during work hours
48 hours
Average response time loses the job

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to completed project

24/7 Project Inquiry Chat

Homeowners visit your website at any hour looking for driveway, patio, or foundation work. Frontdesk Chat answers instantly, qualifies leads, discusses project scope, and books estimates—all without human intervention.

  • Automatically extracts project type, timeline, and budget requirements
  • Checks real-time crew availability for scheduling
  • Books free estimates directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, I need a new driveway poured. What's your availability?"
AI
"We'd love to help! We have openings next week. What size driveway and when do you need it completed?"
"About 600 sq ft. This Saturday works for an estimate."
Estimate Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "I need a quote for a concrete patio..."
AI: "I'd be happy to schedule a free estimate. What dimensions are you looking at?"
✓ Estimate Request #4920 Created

AI Phone Receptionist

Every call is answered instantly—estimate requests, project updates, scheduling questions. The AI understands concrete work details, creates job requests, schedules site visits, and escalates to your crew only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates estimate requests and project notes automatically
  • Recognizes customers from CRM and references past projects

Smart Outbound Follow-ups

When customers miss scheduled estimates, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their project details, and books a new appointment—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules estimates and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed we missed you for the driveway estimate on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do this Saturday instead?"
✓ Estimate Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Sarah Chen
Project Type
Driveway • 600 sq ft • Stamped
Target Start Date
March 15, 2024
Source
Web Chat • 2:14 AM
Status
Estimate Scheduled

Unified CRM

Every interaction—chat, call, estimate, project update—automatically creates and updates customer profiles in your CRM. No manual data entry. No missed information. One complete view of every lead and client.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to project completion
  • Syncs with calendar, job requests, and all systems

Marketing Automation

Orchestrate the entire customer journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-estimate email sequence
Reminder SMS scheduled
Post-estimate follow-up ready
Quote approval form queued
AI Email Agent
Coming Soon
Pre-Estimate Email
"Hi Sarah! Your estimate for the driveway project is confirmed. Here's what to expect..."
Reminder Email
"Just a friendly reminder about your estimate appointment tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-estimate confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on customer behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart project request forms that pre-fill from CRM data and guide customers through completion. When forms are submitted, they automatically trigger outbound automation sequences for qualification and project scheduling workflows.

  • Pre-filled with CRM data (name, email, project type)
  • AI-guided completion for project scope and timeline details
  • Automatically triggers outbound workflows on submission
AI Form
Project Request Form
Pre-filled Fields
✓ Name, Email, Project Type (from CRM)
AI-Guided Fields
→ Project Dimensions
→ Timeline & Budget
What Happens Next
You're notified immediately and estimate scheduling begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR CONCRETE CONTRACTORS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your concrete business. Each agent handles different tasks—answering calls, booking estimates, handling project requests. They work together 24/7 to fill your schedule faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed jobs. Handles concrete project inquiries, books free estimates, and creates service requests for driveway, patio, and foundation work automatically.

Phone Calls Estimate Booking Service Requests
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies concrete project leads, shows service options and pricing, answers questions about driveways, patios, foundations, and project timelines instantly. Books free estimates and captures contact info—all through your website chat, 24/7.

Lead Qualifying Service Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized estimate confirmations, project start reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep customers engaged and projects moving forward.

Confirmations Follow-Ups Reminders
TIER 1.00

Quote Form Teammate

Quote Form Assistant
Project Quotes

Pre-fills quote request forms from CRM data. Guides customers through project details like square footage, concrete type, and site conditions. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to project leads at the right time. Makes outbound calls to missed estimate appointments, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost opportunities and keep customers engaged until the job is booked.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with homeowners and commercial clients. Sends estimate confirmations, project start reminders, and answers questions about concrete services, pricing, and availability via text—98% open rate.

Estimate Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about concrete services. Click, talk, get answers about driveway installation, patio pricing, foundation repair, and project timelines—no typing required. Perfect for mobile users browsing contractors on the go.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed customer and project data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by customer, project type, and lead status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Customers don't submit tickets—they just call or text. Your AI recognizes service issues (cracked driveway, uneven patio, foundation settling, etc.), creates tickets, triages by urgency, and notifies the right crew automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a customer was frustrated, if a warranty issue was reported, if a large project was requested—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one homeowner from phone call to completed project—see how every system works together

Scroll to begin ↓
01
7:45 AM

THE PHONE RINGS
BEFORE WORK

Alex calls at 7:45 AM before heading to work. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Good morning! This is Frontdesk. How can I help you today?"
Alex: "Hi, I need a new concrete driveway installed. Can you give me a quote?"
AI: "Absolutely! I can schedule a free estimate for you. What's the approximate size and when works best?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 789-4567
Project Type
Driveway
Est. Size
20x40 ft
Timeline
Next 2-3 weeks
Source
Phone • 7:45 AM
Saved to CRM automatically
02
7:46 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, driveway project, 20x40 ft size, 2-3 week timeline. Saved to CRM automatically—no forms, no typing.

03
7:49 AM

THU AT 2 PM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Thursday at 2 PM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Free Estimate
Alex Martinez • Thursday, March 7 • 2:00 PM
Automation Sequence
1
Estimate Booked
Trigger detected in CRM
2
Confirmation Email Sent
Estimate confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Wednesday
4
Follow-Up Queued
Post-estimate email ready to send
04
7:50 AM

THE SYSTEM
WAKES UP

The moment the estimate is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and quote preparation—all happening automatically.

Inbox
2 New
Estimate Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your free estimate is confirmed for Thursday, March 7 at 2:00 PM. We'll assess your driveway and provide a detailed quote..."
Estimate Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your free estimate tomorrow! We're looking forward to visiting your property..."
05
7:51 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and heads to work. Meanwhile, a reminder email is already scheduled for Wednesday. No one had to remember to send it.

06
Thursday, 2:15 PM

SHE FORGOT
THE MEETING

Thursday afternoon, Alex is stuck in a work meeting. She completely forgot about the estimate. Your crew arrives at the property and no one's home. You mark it as "No-Show" in your CRM. That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Thursday, March 7 • 2:00 PM
AM
Alex Martinez
Driveway Estimate
❌ Customer not present
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original call + project details ready
07
Thursday, 2:16 PM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 7:45 AM phone call, her driveway project, the 20x40 ft size. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Friday, 5:30 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just got home from work. She answers. The AI remembers their entire conversation from earlier in the week. "Hi Alex, I noticed we missed you on Thursday. Would you like to reschedule?" Alex apologizes, picks a new time for Saturday morning, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the driveway estimate on Thursday. Would you like to reschedule?"
Alex: "I'm so sorry! Work ran late. Can we do Saturday morning?"
Estimate Rescheduled
Saturday, March 9 • 10:00 AM
09
Saturday, 10:45 AM

SHE LOVES
THE QUOTE

Alex is home for the rescheduled estimate. Your crew assesses the driveway, provides measurements, and discusses options. She loves the quote and wants to move forward. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: project proposal gets queued, contract paperwork is ready to send, and scheduling workflows begin. All happening automatically—you're just doing the estimate.

ESTIMATE COMPLETE
Saturday, March 9 • 10:00 AM
Driveway Project
Alex Martinez
Proposal sequence activated
Frontdesk Forms
Project Agreement • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 11:00 AM

HER PHONE BUZZES
ON THE WAY IN

Alex just watched your crew leave. She's heading inside when her phone buzzes. It's a project agreement from Frontdesk Forms—already filled with her name, email, and the project details she just discussed. The AI guides her through property address and start date preferences right on her phone. When she submits it, you're immediately notified. The scheduling process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Estimate completed • Agreement submitted
AI
"I remember your estimate! How can I help?"
Alex
"Quick question about the timeline..."
12
Monday, 4:30 PM

SHE HAS
A QUESTION

Alex is at home, thinking about the project. She has a question about the timeline. She calls. The AI answers instantly, recognizes her from your CRM, remembers her estimate and agreement, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 12, 2024

ALEX SIGNS
THE CONTRACT

With all her questions answered, Alex signs the contract. The system automatically sends project confirmation emails, start date reminders, and preparation instructions. Alex is officially scheduled for her new driveway.

CONTRACT SIGNED
Driveway Project • Starts March 18
14
March 17, 2024 • 7:15 PM

SHE TEXTS
THE NIGHT BEFORE

Alex is nervous about tomorrow. She has questions: "What time will the crew arrive?" "Should I move my car?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! What time will your crew arrive tomorrow?"
AI
"Hi Alex! The crew will arrive between 7-8 AM tomorrow. You'll get a text 30 minutes before arrival."
Alex
"Should I move my car out of the driveway?"
AI
"Yes, please park on the street before 7 AM. The crew will need full access to the driveway area."
15
March 19, 2024 • 3:30 PM

QUESTION ABOUT
THE CURING

The driveway is poured and looking great. Alex has a question about the curing process. It's mid-afternoon on a weekday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the question, and provides detailed curing instructions and timeline. Alex doesn't have to wait for business hours or track down your crew. She just asks the question, and it's answered.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
QUESTION ANSWERED
Curing Process Explained
Timeline provided: 7 days minimum before use
17
March 26, 2024

PROJECT
COMPLETE

The driveway is finished and cured. Alex gets notified automatically—email, text, or both, your choice. The system sends project completion updates, care instructions, warranty information, and follow-up requests. Customers stay informed without you sending individual messages. Everything happens automatically.

Project Update
Sent to Alex Martinez
COMPLETION
Project Complete!
Your new driveway is ready to use
CARE INSTRUCTIONS
Maintenance Guide
Tips to keep your concrete looking great
WARRANTY
5-Year Warranty Info
Your project is covered for 5 years
✓ Customer notified automatically
No manual sending required
NEIGHBOR REFERRED
April 5, 2024
From: Alex Martinez
New Lead: Mike Johnson • Patio Installation
✓ New estimate booked
Scheduled for next Tuesday
Why she referred
"Amazing experience from start to finish, always reachable, great communication, beautiful work"
18
April 5, 2024

TWO WEEKS LATER
SHE REFERS

Two weeks later, Alex's neighbor asks about her new driveway. Alex refers your company immediately. She had an amazing experience—questions were answered instantly, communication was flawless, and the work was beautiful. The same AI that helped her find you will now help her neighbor. That's the full journey: lead to customer to referral source.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your concrete business

Can it handle after-hours project inquiries? +

Yes. The AI answers calls 24/7, qualifies leads, collects project details for driveways, patios, foundations, and sidewalks, and books free estimates—all while your crew sleeps. No more missed opportunities at 2 AM.

How does it handle estimate requests? +

The AI collects all project details automatically—job type, square footage, location, timeline, and budget. It books on-site estimate appointments directly into your calendar and routes urgent jobs to your estimator immediately.

Does it reduce estimate no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before estimate appointments. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed estimates.

Can it book estimates directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books estimate appointments instantly—no back-and-forth phone tag needed.

How does it qualify residential vs. commercial jobs? +

The AI asks the right questions to determine project scope—residential driveway, commercial parking lot, foundation work, decorative concrete. It routes commercial leads to your commercial team and residential jobs appropriately. All details are captured in your CRM.

Does it work with my existing CRM? +

Yes. Frontdesk integrates with most CRMs including ServiceTitan, Jobber, Housecall Pro, and others. All data syncs automatically—leads, estimate appointments, project details, and follow-ups.

Can it handle multiple service areas? +

Absolutely. The AI knows your entire service territory, crew availability, and specialties—driveways, patios, foundations, stamped concrete, polished concrete. It can route calls based on location and job type, managing multiple service areas simultaneously.

What about emergency concrete repairs? +

The AI handles emergency calls 24/7—cracked foundations, damaged driveways, safety hazards. It collects urgency details and immediately escalates to your on-call crew for same-day or next-day service.

How much does it cost? +

Pricing is based on your call volume and service area. Most concrete contractors see ROI within the first month from reduced no-shows and increased estimate conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing estimate requests at 2 AM. Start booking jobs while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."