Every empty room costs money. Every missed call is a lost booking. Frontdesk AI answers calls 24/7, schedules events, handles catering requests, and confirms reservations—all while your team sleeps.
For Conference Centers
Incoming Call...
Event Planner
"Hi, I need a conference room for 150 people on June 15th. What do you have available?"
AI Receptionist
"Perfect! Our Grand Ballroom is available—seats 200, full A/V setup included. Would you like to schedule a site visit?"
✓ Site Visit Booked • Grand Ballroom
You're losing revenue every day your rooms sit empty. Event planners call after hours, no-shows waste your setup time, and your team can't keep up with inquiries. There's a better way.
A corporate planner finds your venue at 9 PM, calls about availability, and gets voicemail. By the time you check messages in the morning, they've already booked with a competitor who answered instantly.
While you're giving a venue walkthrough, five more calls come in. Catering questions, A/V setup requests, capacity inquiries—you can't be everywhere at once. Event planners get frustrated waiting, and you lose bookings.
You clear your schedule, prep the ballroom, and show up. They don't. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty conference room collecting dust.
One AI workforce that handles every touchpoint—from first inquiry to booked event
Event planners visit your website at any hour. Frontdesk Chat answers instantly, qualifies leads, shows available spaces, and books site visits—all without human intervention.
Every call is answered instantly—equipment requests, booking inquiries, catering questions. The AI understands context, creates service tickets, schedules follow-ups, and escalates to humans only when needed.
When site visits no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their event requirements, and books a new visit—all while updating your CRM and calendar.
Every interaction—chat, call, site visit, service request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every event planner and client.
Orchestrate the entire event planner journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-visit confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart event proposals that pre-fill from CRM data and guide planners through completion. When forms are submitted, they automatically trigger outbound automation sequences for contract generation and approval workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your conference center. Each agent handles different tasks—answering calls, booking events, handling client requests. They work together 24/7 to maximize your facility bookings.
Answers every call instantly—no voicemail, no missed opportunities. Handles booking inquiries, schedules facility tours, and creates service requests automatically for AV issues or room setup changes.
Qualifies event leads, shows available meeting rooms and pricing, answers questions about catering options, AV equipment, and event dates instantly. Books facility tours and captures contact info—all through your website chat, 24/7.
Sends personalized event confirmations, catering menu updates, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep event planners engaged throughout their booking journey.
Pre-fills event booking forms from CRM data. Guides clients through room selection, capacity requirements, and catering preferences. Triggers automation workflows when event contracts are submitted.
Automatically reaches out to event leads at the right time. Makes outbound calls to no-shows for facility tours, sends personalized SMS follow-ups about room availability, and emails nurturing sequences with venue packages. Coordinates all outbound channels to recover lost bookings and keep event planners engaged.
Handles two-way SMS conversations with event planners and current clients. Sends facility tour confirmations, event day reminders, and answers questions about available meeting rooms via text—98% open rate.
Lets website visitors speak directly to your website about available conference rooms. Click, talk, get answers about pricing, room capacity, AV equipment, and catering options—no typing required. Perfect for mobile users browsing event venues.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed event planner and client data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by event type, room, and booking status.
Clients don't submit tickets—they just call or text. Your AI recognizes facility issues (AV equipment malfunction, temperature control, room setup changes, etc.), creates tickets, triages by urgency, and notifies the right operations staff automatically.
Watches every conversation and alerts you when it matters. If an event planner expressed concerns, if a facility issue was reported, if a large event was booked—you know instantly.
Follow one corporate client from phone call to signed contract—see how every system works together
Alex calls at 2 AM planning a last-minute executive retreat. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, 50-person capacity need, $3,500 budget, March 15th event date. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.
The moment the site visit is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and booking forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to planning. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is stuck in an urgent client meeting. She completely forgot about the site visit. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her 50-person event needs, her $3,500 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her urgent meeting. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled site visit. She loves the Grand Ballroom. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-visit follow-up emails get queued, the booking agreement is ready to send, and contract workflows begin. All happening automatically—you're just showing the venue.
Alex just finished the site visit. She's walking to her car when her phone buzzes. It's a booking form from Frontdesk Forms—already filled with her name, email, and the space she just saw. The AI guides her through company details and catering preferences right on her phone. When she submits it, you're immediately notified. The contract process begins automatically—all without you lifting a finger.
Alex's at work, thinking about the event. She has a question about AV setup options. She calls. The AI answers instantly, recognizes her from your CRM, remembers her site visit and booking request, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With the custom AV package included, Alex signs the event contract. The system automatically sends confirmation emails, event planning guides, and vendor coordination instructions. Alex's event is officially booked.
Alex's event is next week. She has questions: "Where's the loading dock entrance?" "What time can my vendors arrive for setup?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
During her event, Alex's projector stops working. It's 8:30 PM on a Saturday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a support ticket, and dispatches a technician within 15 minutes. Alex doesn't have to wait or escalate. She just describes the problem, and it's handled.
Your center has new offerings this month. Alex gets notified automatically—email, text, or both, your choice. The system sends facility updates, new amenity announcements, policy changes, and promotional offers. Clients stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex rebooks for next year's conference. She had an amazing experience—support was always instant, questions were answered 24/7, and everything ran smoothly. The same AI that helped her book the venue kept her supported throughout the event. That's the full journey: inquiry to booking to repeat client.
Everything you need to know about using Frontdesk for your conference center
Yes. The AI answers calls 24/7, qualifies event planners, checks room availability, and books site visits—all while your team sleeps. No more missed opportunities at 2 AM from corporate event coordinators.
The AI creates service tickets automatically, collects all details (room number, AV needs, catering requirements, setup time), and routes them to your events team. Urgent requests can be escalated immediately.
Yes. The system automatically sends confirmation emails and reminder texts before site visits. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books site visits instantly—no back-and-forth emails needed.
After site visits, event planners automatically receive a proposal that's pre-filled with their info from the CRM. The AI guides them through room selection and package options. When contracts are signed, you're notified immediately.
Yes. Frontdesk integrates with most systems including Tripleseat, Event Temple, Social Tables, and others. All data syncs automatically—inquiries, site visits, proposals, and event requests.
Absolutely. The AI knows all your venues, room availability, capacity limits, and amenities. It can route calls based on event type, handle multi-venue inquiries, and manage multiple locations simultaneously.
The AI handles last-minute requests 24/7, verifies client identity, and can coordinate with on-site staff or vendors. For true emergencies, it immediately escalates to your on-call team.
Pricing is based on your venue size and call volume. Most conference centers see ROI within the first month from reduced no-shows and increased event bookings. Contact us for a custom quote.
Stop missing booking inquiries at 2 AM. Start securing event reservations while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."