Countertop Installation AI Receptionist | 24/7 Quote Scheduling | Frontdesk

BOOK MORE
COUNTERTOP JOBS
WHILE YOU INSTALL

Every missed call is a lost installation. Every delayed quote sends customers to competitors. Frontdesk AI answers calls 24/7, schedules consultations, provides estimates, and books jobs—all while you're on-site installing.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Countertop Installation

Incoming Call...

Customer

"Hi, I need a quartz countertop for my kitchen. Can you give me a quote?"

AI Receptionist

"Absolutely! I can schedule a free consultation and measurement. Are you available this Thursday at 10 AM?"

✓ Consultation Booked • Thursday 10 AM

The Problem

COUNTERTOP INSTALLERS
LOSE JOBS EVERY DAY

You're losing high-value installations because homeowners call at night, no-shows waste your estimate appointments, and your team can't answer while on job sites. There's a better way.

You Miss Calls During Install Jobs

A homeowner finds your work on Instagram at 9 PM, calls for a kitchen remodel quote, and gets voicemail. By morning, they've already booked a consultation with a competitor who answered immediately.

The Cost
$8,500/project
Average kitchen countertop job

Your Team Can't Answer While Installing

You're templating granite when three calls come in. Quote requests, material questions, scheduling changes—you can't stop cutting stone to answer phones. Customers get frustrated waiting, and you lose high-ticket jobs.

The Cost
30+ calls/day
Per countertop installer

Estimates No-Show and You Lose Them Forever

You drive 45 minutes to measure their kitchen, bring samples, and show up. They don't. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and gas money.

The Cost
25% no-show
Rate for estimate appointments
$102,000
Lost annually in missed quotes
45%
Of inquiries happen after business hours
48 hours
To lose a lead to competitors

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to completed installation

24/7 Quote Request Chat

Homeowners visit your website at any hour. Frontdesk Chat answers instantly, qualifies leads, discusses material preferences, and schedules consultations—all without human intervention.

  • Automatically extracts project scope, material preferences, and timeline
  • Provides pricing guidance for granite, quartz, and marble options
  • Books in-home consultations directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, I need new kitchen countertops. Looking for quartz."
AI
"Great choice! Quartz is durable and low-maintenance. What's the approximate square footage of your kitchen?"
"About 40 sq ft. Can someone come measure this Saturday?"
Consultation Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "I need a quote for granite countertops in my kitchen..."
AI: "Perfect! I can help with that. What's your kitchen size and preferred granite color?"
✓ Lead #4920 Created

AI Phone Receptionist

Every call is answered instantly—quote requests, material questions, scheduling inquiries. The AI understands countertop terminology, captures project details, schedules consultations, and escalates to your team only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Captures project details and material preferences automatically
  • Recognizes returning customers from CRM and references past projects

Smart Outbound Follow-ups

When consultations no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their material preferences and project details, and books a new appointment—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules consultations and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, this is Frontdesk. I noticed we missed you for the kitchen consultation on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
✓ Consultation Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Alex Martinez
Material Preference
Quartz • 40 sq ft kitchen
Installation Timeline
March 15, 2024
Source
Web Chat • 2:14 AM
Status
Consultation Scheduled

Unified CRM

Every interaction—chat, call, consultation, quote request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every customer and project.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to installation completion
  • Syncs with calendar, quotes, and all systems

Marketing Automation

Orchestrate the entire customer journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on project stage and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-consultation email sequence
Reminder SMS scheduled
Post-consultation follow-up ready
Quote proposal queued
AI Email Agent
Coming Soon
Pre-Consultation Email
"Hi Alex! Your consultation is confirmed. Here's what to expect and our quartz color options..."
Reminder Email
"Just a friendly reminder about your consultation tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, follow-ups, quote proposals, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on customer behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart project request forms that pre-fill from CRM data and guide customers through completion. When forms are submitted, they automatically trigger outbound automation sequences for quote preparation and consultation scheduling workflows.

  • Pre-filled with CRM data (name, email, material preference)
  • AI-guided completion for square footage and installation details
  • Automatically triggers outbound workflows on submission
AI Form
Quote Request
Pre-filled Fields
✓ Name, Email, Material (from CRM)
AI-Guided Fields
→ Kitchen Square Footage
→ Edge Profile Preference
What Happens Next
You're notified immediately and quote preparation begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR COUNTERTOP INSTALLATION AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your countertop business. Each agent handles different tasks—answering calls, booking consultations, handling project requests. They work together 24/7 to book more installations faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed quotes. Handles installation inquiries, books in-home consultations, and creates service requests automatically for granite, quartz, and marble projects.

Phone Calls Consultation Booking Service Requests
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies countertop leads, shows material options and pricing, answers questions about granite, quartz, and marble instantly. Books in-home consultations and captures project details—all through your website chat, 24/7.

Lead Qualifying Material Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized consultation confirmations, installation reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep homeowners engaged throughout their countertop project.

Confirmations Follow-Ups Reminders
TIER 1.00

Quote Request Teammate

Quote Request Assistant
Project Quotes

Pre-fills quote request forms from CRM data. Guides homeowners through kitchen dimensions, material preferences, and edge profile selection. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to leads at the right time. Makes outbound calls to missed consultations, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost opportunities and keep homeowners engaged throughout their countertop project.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with homeowners and contractors. Sends consultation confirmations, installation reminders, and answers questions about granite, quartz, and marble options via text—98% open rate.

Consultation Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about countertop materials. Click, talk, get answers about pricing, material availability, and edge profiles—no typing required. Perfect for mobile users browsing granite, quartz, and marble options.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed homeowner and project data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by project type, material, and lead status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Customers don't submit tickets—they just call or text. Your AI recognizes service issues (seam repair, chip fix, re-sealing requests, etc.), creates tickets, triages by urgency, and notifies the right installation team automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a homeowner was frustrated, if a service issue was reported, if a consultation was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one homeowner from inquiry to completed installation—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm looking to replace my kitchen countertops with quartz. Can you help me?"
AI: "Absolutely! We specialize in quartz installations. Would you like to schedule a free in-home consultation and quote?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Project Type
Kitchen Quartz
Est. Budget
$4,500-$6,000
Timeline
Next 2-3 months
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, quartz kitchen project, $4,500-$6,000 budget, 2-3 month timeline. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
S
M
T
W
T
F
S
1
2
3
4
5
6
7
8
9
11AM
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
In-Home Consultation
Alex Chen • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Consultation Booked
Trigger detected in CRM
2
Confirmation Email Sent
Consultation details delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-consultation email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and quote forms—all happening automatically.

Inbox
2 New
Consultation Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your in-home consultation is confirmed for Saturday, March 9 at 11:00 AM. Our specialist will..."
Consultation Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your consultation tomorrow! We're excited to discuss your kitchen countertop project..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at the grocery store. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AC
Alex Chen
In-Home Consultation
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her kitchen quartz project, her $4,500-$6,000 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the consultation on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Consultation Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE LOVES
THE SAMPLES

Alex shows up for the rescheduled consultation. She loves the quartz samples. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-consultation follow-up emails get queued, the quote form is ready to send, and project workflows begin. All happening automatically—you're just presenting options.

CONSULTATION COMPLETE
Saturday, March 16 • 2:00 PM
Kitchen Quartz Project
Alex Chen
Post-consultation sequence activated
Frontdesk Forms
Project Details • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a project details form from Frontdesk Forms—already filled with her name, email, and the project she just discussed. The AI guides her through measurements and color preferences right on her phone. When she submits it, you're immediately notified. The quote process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Consultation completed • Project details submitted
AI
"I remember your consultation! How can I help?"
Alex
"Question about the installation timeline..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about the project. She has a question about the installation timeline. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and project details, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 20, 2024

ALEX SIGNS
HER CONTRACT

With the quote approved, Alex signs the contract. The system automatically sends welcome emails, installation preparation guides, and scheduling confirmations. Alex's project is officially starting.

CONTRACT SIGNED
Kitchen Quartz Installation • $5,200
14
March 28, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex's installation is next week. She has questions: "What time will the crew arrive?" "Do I need to clear out the kitchen?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! What time will the installation crew arrive next week?"
AI
"Hi Alex! Your installation is scheduled for 8:00 AM on April 2. Our crew will..."
Alex
"Do I need to clear everything out of the kitchen?"
AI
"Yes, please clear countertops and empty cabinets below the work area. Full prep checklist: [link]"
15
April 5, 2024 • 8:30 PM

SHE HAS
A QUESTION

The countertops are installed and look beautiful. It's 8:30 PM on a Friday. Alex has a question about sealing and care instructions. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, and provides detailed care guidance. Alex doesn't have to wait for business hours or search through manuals. She just asks the question, and it's answered.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
QUESTION ANSWERED
Quartz Care Instructions
Full care guide and sealing schedule provided
17
May 5, 2024

SEASONAL
CARE TIPS

It's spring cleaning season. Alex gets notified automatically—email, text, or both, your choice. The system sends care reminders, seasonal maintenance tips, warranty updates, and helpful guides. Customers stay informed without you sending individual messages. Everything happens automatically.

Customer Care Update
Sent to All Customers
CARE REMINDER
Spring Cleaning Tips
Best practices for maintaining your quartz countertops
UPDATE
New Color Options
Check out our latest quartz collections for your next project
REFERRAL PROGRAM
Refer a Friend
Get $200 off your next project for every referral
✓ All customers notified
No manual sending required
REFERRAL RECEIVED
June 15, 2024
Alex Chen
Referred her sister for bathroom vanity countertops
✓ New customer booked consultation
Alex earns $200 credit toward future projects
Why she referred
"Amazing experience from start to finish. They answered every question instantly, the install was flawless, and the countertops are beautiful"
18
June 15, 2024

THREE MONTHS LATER
SHE REFERS A FRIEND

Three months later, Alex refers her sister who needs bathroom countertops. She had an amazing experience—questions were answered instantly, the installation was seamless, and she felt supported throughout. The same AI that helped her find the right countertops kept her satisfied as a customer. That's the full journey: inquiry to installation to referral.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your countertop business

Can it handle after-hours estimate requests? +

Yes. The AI answers calls 24/7, qualifies leads, collects project details, and books consultations—all while your team sleeps. No more missed opportunities at 2 AM.

How does it handle material inquiries? +

The AI answers questions about granite, quartz, and marble options automatically, provides pricing ranges, explains durability differences, and collects customer preferences. Complex technical questions can be escalated to your team immediately.

Does it reduce consultation no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before in-home consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.

Can it book consultations directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books consultations instantly—no back-and-forth emails needed.

How does the quote follow-up work? +

After consultations, customers automatically receive their detailed quote that's pre-filled with measurements and material selections from the CRM. The AI follows up on pending quotes, answers questions about pricing, and schedules installations. When customers commit, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including Jobber, ServiceTitan, Housecall Pro, and others. All data syncs automatically—leads, consultations, quotes, and installation schedules.

Can it handle multiple service areas or showrooms? +

Absolutely. The AI knows all your service territories, material inventory, current promotions, and installer availability. It can route calls based on location, handle multi-location inquiries, and manage multiple showrooms simultaneously.

What about post-installation questions and concerns? +

The AI handles care and maintenance questions 24/7, provides sealing instructions, and troubleshoots common issues. For warranty concerns or installation problems, it immediately escalates to your service team with full details.

How much does it cost? +

Pricing is based on your call volume and service area. Most countertop installers see ROI within the first month from reduced no-shows and increased quote conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing consultation requests at 2 AM. Start booking installations while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."