Every empty class costs money. Every missed call is a lost member. Frontdesk AI answers calls 24/7, books intro sessions, handles membership questions, and closes sign-ups—all while you're coaching.
CrossFit Gyms
Incoming Call...
New Lead
"Hi, I'm interested in trying CrossFit. Do you offer intro classes?"
AI Receptionist
"Yes! We have a free foundations class—3 sessions to learn the basics. I can book you for tomorrow at 6 PM?"
✓ Intro Booked • Tomorrow 6 PM
You're losing members every day because prospects can't reach you. Intro calls come at 9 PM, no-shows waste your coaching time, and your front desk can't keep up. There's a better way.
Someone sees your Instagram post at 10 PM, gets fired up, and calls about membership. They hit voicemail. By the time you call back in the morning, they've already signed up at the box down the street that answered.
While you're coaching a WOD, five calls come in. Intro session requests, membership questions, class schedule inquiries—you can't be everywhere at once. Prospects get frustrated waiting, and you lose signups.
You block out time, prep the fundamentals session, and wait. They don't show. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted coaching time and another empty membership spot.
One AI workforce that handles every touchpoint—from first inquiry to membership signup
Prospects visit your CrossFit gym website at any hour. Frontdesk Chat answers instantly, qualifies leads, explains membership options, and books intro sessions—all without human intervention.
Every call is answered instantly—class reservations, membership inquiries, schedule questions. The AI understands context, books classes, handles cancellations, and escalates to coaches only when needed.
When intro sessions no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their fitness goals, and books a new session—all while updating your CRM and calendar.
Every interaction—chat, call, intro session, class booking—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every prospect and member.
Orchestrate the entire prospect journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-session confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart membership applications that pre-fill from CRM data and guide prospects through completion. When forms are submitted, they automatically trigger outbound automation sequences for onboarding and membership setup workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your CrossFit gym. Each agent handles different tasks—answering calls, booking trials, handling membership questions. They work together 24/7 to convert more leads into members faster.
Answers every call instantly—no voicemail, no missed opportunities. Handles membership inquiries, books free trial classes, and creates support tickets for equipment issues automatically.
Qualifies prospective members, shows class schedules and membership pricing, answers questions about programs, coaches, and start dates instantly. Books free trials and captures contact info—all through your website chat, 24/7.
Sends personalized trial class confirmations, workout reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep prospects engaged and convert them into members.
Pre-fills membership registration forms from CRM data. Guides prospects through health history and emergency contact info. Triggers automation workflows when submitted for immediate onboarding.
Automatically reaches out to prospects at the right time. Makes outbound calls to trial class no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and convert more members.
Handles two-way SMS conversations with prospects and current members. Sends class confirmations, WOD reminders, and answers questions about schedules and membership options via text—98% open rate.
Lets website visitors speak directly to your website about class schedules and memberships. Click, talk, get answers about pricing, availability, and programs—no typing required. Perfect for mobile users checking class times on the go.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed prospect and member data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by lead status and membership tier.
Members don't submit tickets—they just call or text. Your AI recognizes facility issues (broken equipment, leaky ceiling, AC not working), creates tickets, triages by urgency, and notifies the right staff automatically.
Watches every conversation and alerts you when it matters. If a prospect was frustrated, if a facility issue was reported, if a free trial was booked—you know instantly.
Follow one prospect from first call to membership signup—see how every system works together
Alex calls at 2 AM after her night shift. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, beginner experience level, interest in Foundations classes, evening availability. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 10 AM for a free intro class, and books it. Instant confirmation—no waiting.
The moment the intro class is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and membership forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to sleep. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at the grocery store. She completely forgot about the intro class. You're at the gym, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her beginner status, her interest in getting started. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled intro class. She loves it. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-class follow-up emails get queued, the membership application form is ready to send, and onboarding workflows begin. All happening automatically—you're just coaching the class.
Alex just finished the class. She's walking to her car when her phone buzzes. It's a membership application from Frontdesk Forms—already filled with her name, email, and the membership plan she's interested in. The AI guides her through emergency contact info and the liability waiver right on her phone. When she submits it, you're immediately notified. The onboarding process begins automatically—all without you lifting a finger.
Alex is at work, thinking about joining. She has a question about membership pricing. She calls. The AI answers instantly, recognizes her from your CRM, remembers her intro class and application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With her questions answered, Alex signs up for unlimited membership. The system automatically sends welcome emails, class schedule information, and gym access instructions. Alex is officially a member.
Alex just got home from work. She has questions: "What are tomorrow's class times?" "When is open gym?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex needs to order gymnastics grips. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, shares sizing information, and sends her the pro shop link. Alex doesn't have to wait for business hours or search the website. She just describes what she needs, and it's handled.
There's a partner workout this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends gym announcements, event reminders, schedule updates, and community news. Members stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex renews. She had a great experience—coaching was excellent, questions were answered instantly, and she felt supported. The same AI that helped her find the gym kept her engaged as a member. That's the full journey: prospect to member to renewal.
Everything you need to know about using Frontdesk for your CrossFit gym
Yes. The AI answers calls 24/7, qualifies leads, checks class availability, and books intro sessions—all while you focus on coaching. No more missed opportunities at 9 PM when someone's ready to join.
The AI manages reservations automatically, collects all details (member name, preferred class time, fitness level), and updates your class roster in real-time. Last-minute cancellations can be filled immediately from your waitlist.
Yes. The system automatically sends confirmation emails and reminder texts before intro sessions. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books intro sessions instantly—no back-and-forth emails needed.
After intro sessions, prospects automatically receive a membership application that's pre-filled with their info from the CRM. The AI guides them through membership options and payment setup. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most systems including Wodify, Zen Planner, PushPress, MindBody, and others. All data syncs automatically—leads, intro sessions, memberships, and class bookings.
Absolutely. The AI knows all your locations, class schedules, membership pricing, and coach availability. It can route calls based on location, handle multi-gym inquiries, and manage multiple boxes simultaneously.
The AI handles freeze requests 24/7, verifies member identity, and processes common billing inquiries. For complex billing issues, it immediately escalates to your management team with all relevant details.
Pricing is based on your gym size and call volume. Most boxes see ROI within the first month from reduced no-shows and increased membership conversions. Contact us for a custom quote.
Stop missing intro sessions at midnight. Start signing up members while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."