Every empty rack costs money. Every missed call is a lost colocation client. Frontdesk AI answers calls 24/7, books facility tours, handles technical inquiries, and closes contracts—all while your team sleeps.
Data Center Facilities
Incoming Call...
Prospective Client
"Hi, I need 10 racks with 20kW power. Do you have space available in your facility?"
AI Receptionist
"Yes! We have Suite 3B available—10 racks with full redundancy, $8,500/month per rack. Would you like to schedule a facility tour?"
✓ Tour Booked • Suite 3B
You're losing million-dollar contracts while prospects sit on hold. Enterprise clients call after hours, site visits get missed, and your operations team is overwhelmed. There's a better way.
A Fortune 500 IT director finds your facility listing at 9 PM, calls about 5MW of capacity, and gets voicemail. By morning, they've already engaged with your competitor who answered immediately and scheduled a site assessment.
While you're conducting a facility tour, three more calls come in. Remote hands requests, power escalation inquiries, compliance questions—you can't be everywhere at once. Enterprise prospects get frustrated waiting, and you lose seven-figure contracts.
You clear your schedule, prep the white space tour, coordinate NOC access, and show up. They don't. You send one follow-up email that gets ignored. That's it—they're gone to a competitor. No second chance, no recovery, just wasted time and another empty cabinet.
One AI workforce that handles every touchpoint—from first inquiry to signed contract
Enterprise clients visit your data center website at any hour. Frontdesk Chat answers instantly, qualifies requirements, shows available cage and rack space, and books facility tours—all without human intervention.
Every call is answered instantly—infrastructure support requests, facility inquiries, compliance questions. The AI understands context, creates tickets, escalates critical issues to NOC, and routes to humans only when needed.
When facility tours no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their power and space requirements, and books a new walkthrough—all while updating your CRM and calendar.
Every interaction—chat, call, facility tour, support request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every enterprise client and colocation inquiry.
Orchestrate the entire enterprise client journey across email, voice, SMS, and web. Automatically coordinate follow-ups, compliance documentation reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-tour confirmations, compliance documentation reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart service agreement forms that pre-fill from CRM data and guide enterprise clients through completion. When forms are submitted, they automatically trigger outbound automation sequences for compliance verification and onboarding workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your data center operations. Each agent handles different tasks—answering calls, scheduling facility tours, handling service requests. They work together 24/7 to secure more colocation contracts faster.
Answers every call instantly—no voicemail, no missed opportunities. Handles colocation inquiries, books facility tours, and creates technical support tickets automatically.
Qualifies enterprise leads, shows available rack space and power capacity, answers questions about redundancy, uptime SLAs, and compliance certifications instantly. Books facility tours and captures contact info—all through your website chat, 24/7.
Sends personalized facility tour confirmations, deployment reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep enterprise clients engaged.
Pre-fills colocation service agreements from CRM data. Guides enterprise clients through power requirements, network connectivity, and compliance documentation. Triggers automation workflows when submitted.
Automatically reaches out to enterprise leads at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost opportunities and keep decision-makers engaged.
Handles two-way SMS conversations with enterprise clients and facility visitors. Sends tour confirmations, deployment reminders, and answers questions about available cage space via text—98% open rate.
Lets website visitors speak directly to your website about available cage space. Click, talk, get answers about power density, cooling capacity, and network peering—no typing required. Perfect for IT decision-makers browsing facilities.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed enterprise client and lead data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by facility, cage space, and opportunity stage.
Clients don't submit tickets—they just call or text. Your AI recognizes technical issues (cooling failure, network outage, power anomaly), creates tickets, triages by severity, and notifies the right facilities engineers automatically.
Watches every conversation and alerts you when it matters. If an enterprise client was frustrated, if a critical system issue was reported, if a facility tour was booked—you know instantly.
Follow one prospect from initial inquiry to signed contract—see how every system works together
Alex calls at 2 AM. Her company's primary data center just went down. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, 10-rack requirement, 10kW per rack power needs, 100kW total capacity, March 15th target deployment. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books the facility tour. Instant confirmation—no waiting.
The moment the tour is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and service agreements—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to managing her emergency. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is managing another outage. She completely forgot about the tour. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her 10-rack requirement, her 100kW power needs. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just resolved the outage. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule your facility tour?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled tour. She's impressed by the redundant power, cooling capacity, and network connectivity. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-tour follow-up emails get queued, the service agreement is ready to send, and onboarding workflows begin. All happening automatically—you're just showing the facility.
Alex just finished the tour. She's walking to her car when her phone buzzes. It's a service agreement from Frontdesk Forms—already filled with her name, email, and the cage space she just saw. The AI guides her through technical specifications and network requirements right on her phone. When she submits it, you're immediately notified. The onboarding process begins automatically—all without you lifting a finger.
Alex is at work, reviewing the agreement. She has a question about the uptime SLA. She calls. The AI answers instantly, recognizes her from your CRM, remembers her tour and agreement, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With all questions answered, Alex signs the colocation agreement. The system automatically sends onboarding emails, access instructions, and network setup guides. Alex's officially deploying her infrastructure.
Alex just arrived at the facility to start her deployment. She has questions: "What's the cage access code?" "How do I request a cross-connect?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex's monitoring system alerts her about elevated temperature in her cage. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a support ticket, and notifies the on-site technician. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.
There's a planned generator test this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends facility updates, maintenance windows, power notifications, and network upgrades. Clients stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex renews—and expands to 15 racks. She had an outstanding experience—support was always instant, questions were answered 24/7, and she felt confident in the facility's reliability. The same AI that helped her find the space kept her happy as a client. That's the full journey: prospect to client to expansion.
Everything you need to know about using Frontdesk for your data center operations
Yes. The AI answers calls 24/7, qualifies prospects, checks rack availability, and schedules site visits—all while your team focuses on operations. No more missed opportunities from international clients in different time zones.
The AI creates support tickets automatically, collects all details (cabinet location, issue description, severity level), and routes them to your NOC team. Critical infrastructure issues are escalated immediately to on-call engineers.
Yes. The system automatically sends confirmation emails and reminder texts before site visits. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed visits and ensuring security protocols are maintained.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books site visits instantly—coordinating with security teams and ensuring proper access protocols are followed.
After site visits, prospects automatically receive service agreements that are pre-filled with their requirements from the CRM. The AI guides them through power requirements, bandwidth needs, and SLA specifications. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most data center infrastructure management platforms including Nlyte, Sunbird, FNT, and others. All data syncs automatically—prospects, site visits, service requests, and capacity planning information.
Absolutely. The AI knows all your facilities, rack availability, power capacity, and service offerings. It can route calls based on location, handle portfolio-wide inquiries, and manage multiple data centers simultaneously across different regions.
The AI handles access requests 24/7, verifies client identity against security protocols, and can coordinate with on-site security teams. For infrastructure emergencies or environmental alerts, it immediately escalates to your on-call NOC team.
Pricing is based on your facility size and call volume. Most data center operators see ROI within the first month from reduced no-shows and increased colocation conversions. Contact us for a custom quote tailored to your operations.
Stop missing critical inquiries at 2 AM. Start securing colocation deals while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."