Dermatology Clinics AI Receptionist | Never Miss Appointments | Frontdesk

FILL YOUR
APPOINTMENT BOOK
WHILE YOU SLEEP

Every empty appointment slot costs money. Every missed call is a lost patient. Frontdesk AI answers calls 24/7, books consultations, handles prescription refills, and confirms appointments—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Dermatology Clinics

Incoming Call...

Patient

"Hi, I need to see a dermatologist for acne treatment. Do you have any openings this week?"

AI Receptionist

"Yes! Dr. Martinez has Thursday at 2 PM available for an acne consultation. Would you like me to book that for you?"

✓ Appointment Booked • Dr. Martinez

The Problem

DERMATOLOGY CLINICS
LOSE PATIENTS DAILY

You're losing patients every day your phones go unanswered. Patients call during lunch rush, no-shows waste appointment slots, and your front desk can't keep up. There's a better way.

You Miss Calls When Patients Need You Most

A patient has a skin concern and calls at 6 PM after work, getting voicemail. By the time your office opens tomorrow, they've already booked with a competitor who answered immediately.

The Cost
$450/patient
Average lifetime value lost

Your Front Desk Is Drowning in Calls

While checking in a patient, five more calls come in. Appointment bookings, prescription refills, insurance questions—your staff can't be everywhere at once. Patients get frustrated on hold, and you lose bookings.

The Cost
80+ calls/day
Per dermatology clinic

Appointments No-Show and You Lose Them Forever

You block appointment slots, prep the treatment room, and wait. They don't show. You send one reminder text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time slots and lost revenue.

The Cost
23% no-show
Rate industry average
$54,000
Lost annually from missed calls
62%
Of patient calls happen outside business hours
3 hours
Average staff time lost daily to phone calls

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first call to confirmed appointment

24/7 Patient Chat

Patients visit your dermatology clinic website at any hour. Frontdesk Chat answers instantly, qualifies concerns, checks provider availability, and books appointments—all without human intervention.

  • Automatically identifies skin concerns, insurance, and preferred appointment times
  • Checks real-time provider availability across all dermatologists
  • Books appointments directly into your scheduling system
Frontdesk Chat
2:14 AM • Active
"Hi, I need help with acne treatment. Do you have any appointments available?"
AI
"I can help with that. Dr. Martinez has availability this Friday at 2 PM. Would you like to book that appointment?"
"Yes! Friday works perfectly."
Appointment Booked ✓
Friday, March 9 • 2:00 PM • Dr. Martinez
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Caller: "I need to reschedule my Botox appointment..."
AI: "I can help with that. Let me find available times with your provider. What day works best for you?"
✓ Appointment Rescheduled

AI Phone Receptionist

Every call is answered instantly—appointment requests, prescription refills, treatment questions. The AI understands context, schedules appointments, handles rescheduling, and escalates to staff only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Schedules, reschedules, and confirms appointments automatically
  • Recognizes patients from EHR and references treatment history

Smart Outbound Follow-ups

When patients no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original appointment details, knows their treatment plan, and books a new appointment—all while updating your EHR and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules appointments and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk from the dermatology clinic. I noticed we missed you for your acne consultation on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do this Saturday instead?"
✓ Appointment Rescheduled
Saturday, March 16 • 2:00 PM • Dr. Martinez
Frontdesk CRM
Name
Sarah Chen
Primary Concern
Acne Treatment
Preferred Provider
Dr. Martinez
Source
Web Chat • 2:14 AM
Status
Appointment Scheduled

Unified CRM

Every interaction—chat, call, appointment, consultation—automatically creates and updates patient profiles in your CRM. No manual data entry. No missed information. One complete view of every patient journey.

  • Auto-creates patient profiles from any touchpoint
  • Tracks full journey from inquiry to treatment completion
  • Syncs with EHR, calendar, and all clinic systems

Marketing Automation

Orchestrate the entire patient journey across email, voice, SMS, and web. Automatically coordinate appointment reminders, follow-ups, and treatment nurturing sequences based on patient behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, patient portal)
  • Behavior-triggered workflows and appointment sequences
  • Automatic recall reminders and treatment follow-ups
Automated Follow-Ups
What's Happening Now
Appointment confirmation sent
Pre-visit instructions delivered
24-hour reminder scheduled
Post-treatment follow-up queued
AI Email Agent
Coming Soon
Appointment Confirmation
"Hi Sarah! Your appointment with Dr. Martinez is confirmed for Friday at 2 PM. Here's what to expect..."
Reminder Email
"Just a friendly reminder about your dermatology appointment tomorrow at 2 PM..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Appointment confirmations, pre-visit instructions, reminders, and treatment follow-ups—all orchestrated by Marketing Automation.

  • Personalized email sequences based on patient behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart patient intake forms that pre-fill from CRM data and guide patients through completion. When forms are submitted, they automatically trigger outbound automation sequences for appointment confirmation and pre-visit preparation workflows.

  • Pre-filled with patient data (name, contact, insurance info)
  • AI-guided completion for medical history and skin concerns
  • Automatically triggers outbound workflows on submission
AI Form
Patient Intake Form
Pre-filled Fields
✓ Name, Contact, Insurance (from CRM)
AI-Guided Fields
→ Medical History
→ Current Skin Concerns
What Happens Next
Provider is notified and appointment confirmation begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR DERMATOLOGY CLINIC AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your dermatology practice. Each agent handles different tasks—answering calls, booking appointments, handling patient inquiries. They work together 24/7 to keep your schedule full and patients happy.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed appointments. Handles patient inquiries, books consultations for acne treatments, Botox, skin cancer screenings, and creates follow-up reminders automatically.

Phone Calls Appointment Booking Patient Inquiries
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies patient leads, answers questions about cosmetic procedures, medical dermatology services, and treatment pricing instantly. Books consultations for mole removal, laser treatments, and skincare and captures patient contact info—all through your website chat, 24/7.

Lead Qualifying Treatment Info Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized appointment confirmations, pre-treatment instructions, and follow-up care emails automatically. Coordinates with Marketing Automation to send skincare tips and seasonal treatment promotions at the right time to keep patients engaged.

Confirmations Follow-Ups Care Instructions
TIER 1.00

Intake Form Teammate

Patient Intake Assistant
New Patient Forms

Pre-fills patient intake forms from CRM data. Guides new patients through medical history, current medications, and skin concerns. Triggers automation workflows when submitted so your dermatologists are prepared before the appointment.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Engagement Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to patients at the right time. Makes outbound calls to no-shows, sends personalized SMS appointment reminders, and emails treatment follow-up sequences. Coordinates all outbound channels to reduce no-shows and keep patients engaged with their skincare journey.

Outbound Calls SMS Reminders Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with patients about appointments, treatment questions, and prescription refills. Sends consultation confirmations, post-procedure care instructions, and answers questions about acne treatments, Botox, or skin cancer screenings via text—98% open rate.

Appointment Confirmations Care Instructions Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about cosmetic and medical dermatology services. Click, talk, get answers about Botox pricing, acne treatment options, and available appointment times—no typing required. Perfect for mobile users researching treatments.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every patient interaction. All your AI agents feed patient data in real-time—no manual imports, no data entry. Every call, text, and consultation is organized by patient, treatment type, and appointment status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Task Teammate

Auto Task Creator
Auto-Created

Patients don't need to fill out forms—they just call or text. Your AI recognizes patient needs (prescription refills, treatment reactions, appointment changes, etc.), creates tasks, triages by urgency, and notifies the right staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a patient reported adverse treatment reactions, if an urgent concern was mentioned, if a consultation was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one patient from first call to completed treatment—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM with a skin concern. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I have a rash that won't go away. Can I get an appointment with a dermatologist?"
AI: "Yes! We have an opening with Dr. Martinez on Thursday at 2 PM. Would you like to book that appointment?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Chief Concern
Persistent rash
Provider
Dr. Martinez
Appointment Date
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, chief concern, preferred provider, appointment date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

THU AT 2 PM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Thursday at 2 PM with Dr. Martinez, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Dermatology Consultation
Alex Chen • Thursday, March 14 • 2:00 PM • Dr. Martinez
Automation Sequence
1
Appointment Booked
Trigger detected in CRM
2
Confirmation Email Sent
Appointment confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Wednesday
4
Intake Forms Sent
Digital paperwork ready to complete
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the appointment is booked, the system springs into action. Confirmation emails, reminder texts, intake forms, and pre-visit instructions—all happening automatically.

Inbox
2 New
Appointment Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your appointment with Dr. Martinez is confirmed for Thursday, March 14 at 2:00 PM..."
Appointment Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your appointment tomorrow! We're excited to see you at 2:00 PM..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from your clinic—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Wednesday. No one had to remember to send it.

06
Thursday, 2:15 PM

SHE FORGOT
TO SHOW UP

Thursday afternoon, Alex is stuck at work. She completely forgot about the appointment. You're at the front desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Thursday, March 14 • 2:00 PM
AC
Alex Chen
Dr. Martinez • Dermatology Consultation
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original conversation + patient profile ready
07
Thursday, 2:16 PM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her skin concern, her preferred provider. Recovery calls get scheduled automatically. Follow-up texts are queued. The entire recovery process starts—you don't have to think about it.

08
Friday, 6:30 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you yesterday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for your appointment with Dr. Martinez yesterday. Would you like to reschedule?"
Alex: "Yes! Can we do next Tuesday afternoon?"
Appointment Rescheduled
Tuesday, March 19 • 3:00 PM • Dr. Martinez
09
Tuesday, 3:45 PM

SHE GETS
HER DIAGNOSIS

Alex shows up for the rescheduled appointment. Dr. Martinez diagnoses her condition and prescribes treatment. You mark the visit complete in your CRM. The moment you click "Complete," the system springs into action: post-visit follow-up emails get queued, prescription instructions are sent, and treatment plan reminders begin. All happening automatically—you're just focused on patient care.

VISIT COMPLETE
Tuesday, March 19 • 3:00 PM
Dr. Martinez • Dermatology
Alex Chen
Post-visit sequence activated
Frontdesk Forms
Patient Intake Form • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Before First Visit

HER PHONE BUZZES
WITH INTAKE FORMS

Before her first appointment, Alex's phone buzzes. It's the patient intake form from Frontdesk Forms—already filled with her name, email, and chief concern. The AI guides her through medical history and insurance information right on her phone. When she submits it, you're immediately notified. The pre-visit process is complete automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Visit completed • Treatment prescribed
AI
"I remember your visit with Dr. Martinez! How can I help?"
Alex
"Question about my prescription refill..."
12
Thursday, 5:30 PM

SHE HAS
A QUESTION

Alex is at home, reviewing her treatment plan. She has a question about prescription refills. She calls. The AI answers instantly, recognizes her from your CRM, remembers her visit and diagnosis, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
May 15, 2024

ALEX'S SKIN
IS CLEAR

After 8 weeks of treatment, Alex's rash is completely gone. The system automatically sends follow-up care instructions, maintenance tips, and schedules her next annual checkup. Alex's journey is complete.

TREATMENT COMPLETE
Persistent Rash • Successfully Treated
14
June 2, 2024 • 7:15 PM

SHE TEXTS
AT 7:15 PM

Alex has been following her skincare routine. She has questions: "Should I keep using the moisturizer?" "When should I schedule my next checkup?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through paperwork.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! Should I keep using the moisturizer Dr. Martinez prescribed?"
AI
"Hi Alex! Yes, continue using the moisturizer twice daily as part of your maintenance routine..."
Alex
"When should I schedule my next checkup?"
AI
"Your next annual skin exam is recommended for March 2025. Would you like me to book that now?"
15
July 15, 2024 • 9:30 PM

A NEW MOLE
APPEARS

Alex notices a new mole on her arm. It's 9:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the concern, creates an appointment request, and schedules it for the next available slot. Alex doesn't have to wait for business hours or fill out forms. She just describes the concern, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
APPOINTMENT CREATED
Mole Examination
Scheduled: Tuesday, 10:00 AM • Dr. Martinez
17
August 5, 2024

SUNSCREEN
REMINDERS

Summer is here. Alex gets notified automatically—email, text, or both, your choice. The system sends skincare tips, appointment reminders, preventive care updates, and seasonal recommendations. Patients stay informed without you sending individual messages. Everything happens automatically.

Patient Communications
Sent to Alex Chen
SEASONAL TIP
Summer Sun Protection
Apply SPF 30+ sunscreen daily, reapply every 2 hours outdoors
REMINDER
Annual Skin Exam Due
Your annual full-body skin check is coming up in March 2025
EDUCATION
Skin Cancer Awareness Month
Learn about the ABCDE warning signs of melanoma
✓ All patients notified
No manual sending required
ANNUAL CHECKUP COMPLETE
March 20, 2025
Alex Chen
Annual Skin Exam • Dr. Martinez
✓ One year of exceptional care
All skin concerns addressed, follow-ups completed
Why she stayed
"Always got through on the first call, quick answers to questions, never felt forgotten between appointments"
18
March 20, 2025

A YEAR LATER
SHE'S BACK

A year later, Alex returns for her annual skin exam. She had an outstanding experience—appointments were easy to book, questions were answered instantly, and she felt supported throughout her treatment. The same AI that helped her find care kept her engaged as a patient. That's the full journey: first call to loyal patient to annual return.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your dermatology practice

Can it handle after-hours appointment requests? +

Yes. The AI receptionist for dermatology clinics answers calls 24/7, schedules consultations, handles urgent skin concern inquiries, and books appointments—all while your staff is off duty. No more missed patient calls at 2 AM.

How does it handle prescription refill requests? +

The AI creates refill requests automatically, collects all necessary details (patient name, medication, pharmacy information, urgency), and routes them to your clinical team. Urgent requests for conditions like severe eczema flare-ups can be escalated immediately.

Does it reduce appointment no-shows? +

Yes. The dermatology clinics automation system automatically sends confirmation emails and reminder texts before appointments. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.

Can it book appointments directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most dermatology clinics scheduling software. The AI checks real-time availability for procedures like Botox, acne treatments, or mole checks and books appointments instantly—no back-and-forth needed.

How does the new patient intake work? +

After scheduling, new patients automatically receive intake forms that are pre-filled with their contact information. The AI guides them through medical history, insurance verification, and skin concern documentation. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most dermatology practice management systems including ModMed, Nextech, Modernizing Medicine, and others. All data syncs automatically—patient inquiries, appointments, intake forms, and follow-up requests.

Can it handle multiple providers or clinic locations? +

Absolutely. The AI knows all your providers, their specialties (cosmetic, medical, pediatric dermatology), availability, and location details. It can route calls based on provider expertise, handle multi-location inquiries, and manage multiple practices simultaneously.

What about urgent skin concerns and emergencies? +

The AI handles urgent concerns 24/7, identifies potential emergency symptoms like severe allergic reactions or sudden rash spread, and prioritizes same-day appointments when appropriate. For true medical emergencies, it immediately escalates to your on-call provider or directs to emergency services.

How much does it cost? +

Pricing is based on your practice size and call volume. Most dermatology clinics see ROI within the first month from reduced no-shows and increased patient bookings. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing patient calls after hours. Start booking appointments while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."