Every empty time slot costs money. Every missed call is a lost booking. Frontdesk AI answers calls 24/7, books game sessions, handles party inquiries, and confirms reservations—all while your team sleeps.
For Escape Rooms
Incoming Call...
Guest
"Hi, I need to book a room for 8 people this Saturday. What do you have available?"
AI Receptionist
"Perfect! Our Mystery Mansion room is available Saturday at 7 PM for 8 players. Can I reserve that for you?"
✓ Booked • Mystery Mansion
You're losing bookings every day your time slots sit empty. Groups call at 9 PM looking for weekend availability, no-shows waste your time, and your staff can't keep up. There's a better way.
Someone's planning a birthday party at 10 PM, calls, and gets voicemail. By the time you check messages in the morning, they've already booked with a competitor who answered instantly.
While you're running a game, three more calls come in. Booking requests, puzzle hints, waiver questions—you can't be everywhere at once. Groups get frustrated waiting, and you lose bookings.
You hold a time slot, prep the room, and show up. They don't. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty session.
One AI workforce that handles every touchpoint—from first inquiry to booked game
Players visit your escape room website at any hour. Frontdesk Chat answers instantly, recommends rooms based on group size and experience level, and books sessions—all without human intervention.
Every call is answered instantly—booking inquiries, schedule changes, party packages, gift certificates. The AI understands context, updates bookings, handles special requests, and escalates to staff only when needed.
When groups no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their preferred room and time, and books a new session—all while updating your CRM and calendar.
Every interaction—chat, call, booking, gift certificate purchase—automatically creates and updates player profiles in your CRM. No manual data entry. No missed information. One complete view of every guest and corporate client.
Orchestrate the entire player journey across email, voice, SMS, and web. Automatically coordinate reminders, birthday promotions, return-visit incentives, and corporate package follow-ups based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-game confirmations, waiver reminders, post-game thank-you notes, and birthday promotions—all orchestrated by Marketing Automation.
Smart waivers and party packages that pre-fill from CRM data and guide players through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation calls and add-on sales.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your escape room business. Each agent handles different tasks—answering calls, booking game sessions, handling customer requests. They work together 24/7 to fill your time slots faster.
Answers every call instantly—no voicemail, no missed bookings. Handles game inquiries, books escape room sessions, and manages party reservations automatically.
Qualifies escape room players, shows available time slots and room themes, answers questions about difficulty levels and group sizes instantly. Books game sessions and captures contact info—all through your website chat, 24/7.
Sends personalized game session confirmations, arrival time reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep players engaged.
Pre-fills group booking forms from CRM data. Guides players through party size selection and special request options. Triggers automation workflows when bookings are submitted.
Automatically reaches out to players at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost bookings and keep players engaged.
Handles two-way SMS conversations with escape room players and party organizers. Sends session confirmations, arrival reminders, and answers questions about room themes via text—98% open rate.
Lets website visitors speak directly to your website about available game sessions. Click, talk, get answers about room themes, difficulty levels, and time slots—no typing required. Perfect for mobile users browsing escape rooms.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed player and party organizer data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by session, room theme, and booking status.
Players don't submit tickets—they just call or text. Your AI recognizes facility issues (broken prop, faulty lock, tech glitch, etc.), creates tickets, triages by urgency, and notifies the right staff automatically.
Watches every conversation and alerts you when it matters. If a player was frustrated, if a facility issue was reported, if a party booking was confirmed—you know instantly.
Follow one player from phone call to booked game—see how every system works together
Alex calls at 2 AM planning a birthday party. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, 8 players, $240 budget, Saturday afternoon, birthday party. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 2 PM, and books it. Instant confirmation—no waiting.
The moment the game is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and waiver forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels excited, and goes back to sleep. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday afternoon, Alex is running errands. She completely forgot about the game. You're at your desk, see the no-show in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her 8-player birthday party, her $240 booking. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up with her group. They have an amazing time and solve the mystery with 2 minutes to spare. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-game feedback emails get queued, the review request is ready to send, and rebooking workflows begin. All happening automatically—you're just resetting the room.
Alex just finished the game. She's walking to her car when her phone buzzes. It's a feedback form from Frontdesk Forms—already filled with her name, email, and the room she just played. The AI guides her through rating the experience and leaving a review right on her phone. When she submits it, you're immediately notified. The rebooking process begins automatically—all without you lifting a finger.
Alex is at work, still buzzing about the game. She wants to book another room for her team. She calls. The AI answers instantly, recognizes her from your CRM, remembers her previous game and amazing feedback, and is ready to help—no hold time, no voicemail, no missed calls. Alex books another game in seconds.
Two months later, Alex is planning her company retreat. She calls again, and the AI instantly recognizes her as a repeat customer. She books the hardest room for her entire team. The system automatically sends confirmations, waivers, and preparation instructions. Alex is now a loyal customer.
Alex is planning logistics for the company retreat. She has questions: "Can we bring 15 people instead of 12?" "Is there parking nearby?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
It's 8:30 PM the night before the big event. Alex suddenly worries the room might be too hard for beginners. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands her concern, reassures her about the difficulty level, and even suggests booking a game master to provide extra hints if needed. Alex doesn't have to wait for business hours. She just asks the question, and it's handled.
You're launching a brand new escape room next month. Alex gets notified automatically—email, text, or both, your choice. The system sends new room announcements, special event invites, promotional offers, and exclusive previews. Customers stay informed without you sending individual messages. Everything happens automatically.
Six months later, Alex has played every room and brought dozens of friends. She had an amazing experience every time—booking was always instant, questions were answered 24/7, and she felt valued as a customer. The same AI that helped her book her first game kept her engaged and coming back. That's the full journey: first-time caller to loyal customer to brand advocate.
Everything you need to know about using Frontdesk for your escape room
Yes. The AI answers calls 24/7, checks room availability, answers game questions, and books sessions—all while you sleep. No more missed bookings at midnight when customers are planning weekend activities.
The AI processes reschedules and cancellations automatically, collects all details (booking number, new preferred time, party size changes), and updates your calendar in real-time. It can even offer alternative time slots to save the booking.
Yes. The system automatically sends confirmation emails and reminder texts before sessions. When no-shows happen, it immediately reaches out to reschedule—recovering up to 40% of missed bookings and keeping your rooms filled.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time room availability and books sessions instantly—no back-and-forth emails needed.
After booking, customers automatically receive digital waivers and payment links pre-filled with their info from the CRM. The AI collects party size, special requests, and payment details. When waivers are signed, you're notified immediately.
Yes. Frontdesk integrates with most booking platforms including FareHarbor, Bookeo, Square Appointments, and others. All data syncs automatically—reservations, customer info, payments, and availability.
Absolutely. The AI knows all your rooms, difficulty levels, themes, duration, and pricing. It can recommend games based on group size and experience level, handle inquiries about specific rooms, and manage multiple locations simultaneously.
The AI handles private event inquiries 24/7, collects party details, discusses add-ons like food and beverages, and can provide custom quotes. For large corporate bookings, it escalates to your events team with all details already collected.
Pricing is based on your number of rooms and booking volume. Most escape rooms see ROI within the first month from reduced no-shows and increased bookings during off-hours. Contact us for a custom quote.
Stop missing bookings at 2 AM. Start filling rooms while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."