Every missed call is a lost policy. Every quote delay sends clients to competitors. Frontdesk AI answers calls 24/7, provides instant quotes, schedules consultations, and converts leads—all while your team focuses on closing.
For Flood Insurance
Incoming Call...
Policyholder
"Hi, I need flood insurance for my home in a high-risk zone. Can you give me a quote?"
AI Receptionist
"Absolutely! Based on your flood zone, I can offer coverage starting at $1,850/year. Would you like to schedule a consultation with an agent?"
✓ Consultation Booked • Tomorrow 10 AM
You're losing policies every day while prospects wait. Homeowners call during storm season, no-shows waste your time, and your team can't keep up with renewal reminders.
A homeowner sees flood warnings at 10 PM, panics about coverage, and calls. They get voicemail. By morning, they've already purchased a policy from a competitor who answered immediately.
While you're explaining NFIP coverage to one client, five more calls come in. Renewal reminders, claim questions, quote requests—you can't handle it all. Prospects get frustrated waiting, and you lose policies.
You clear your calendar, prepare the quote presentation, and wait. They don't show. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and lost commission.
One AI workforce that handles every touchpoint—from first inquiry to policy issued
Homeowners visit your website at any hour seeking flood insurance quotes. Frontdesk Chat answers instantly, qualifies leads, provides coverage estimates, and schedules consultations—all without human intervention.
Every call is answered instantly—claims assistance, policy questions, coverage inquiries. The AI understands context, initiates claims, schedules adjuster visits, and escalates to agents only when needed.
When consultations are missed or quotes expire, Frontdesk Outbound automatically calls to reschedule. The AI references the original inquiry conversation, knows their property details and coverage needs, and books a new consultation—all while updating your CRM and calendar.
Every interaction—chat, call, consultation, claim—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every lead and policyholder.
Orchestrate the entire policyholder journey across email, voice, SMS, and web. Automatically coordinate follow-ups, policy renewal reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, policy renewal reminders, claims updates, and nurturing sequences—all orchestrated by Marketing Automation.
Smart policy applications that pre-fill from CRM data and guide homeowners through completion. When forms are submitted, they automatically trigger outbound automation sequences for underwriting and policy issuance workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your flood insurance agency. Each agent handles different tasks—answering calls, scheduling consultations, processing claims inquiries. They work together 24/7 to convert more leads and serve policyholders faster.
Answers every call instantly—no voicemail, no missed opportunities. Handles policy inquiries, schedules coverage consultations, and routes claims questions to the right team automatically.
Qualifies insurance leads, explains flood zone requirements, coverage options, and premium estimates instantly. Books policy consultations and captures contact info—all through your website chat, 24/7.
Sends personalized consultation confirmations, policy renewal reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep clients engaged and policies active.
Pre-fills policy applications from CRM data. Guides clients through property details, coverage needs, and documentation requirements. Triggers automation workflows when submitted.
Automatically reaches out to leads at the right time. Makes outbound calls to missed consultations, sends personalized SMS follow-ups, and emails policy information sequences. Coordinates all outbound channels to recover lost leads and convert more quotes into policies.
Handles two-way SMS conversations with insurance leads and current policyholders. Sends consultation confirmations, renewal reminders, and answers questions about flood zones and coverage options via text—98% open rate.
Lets website visitors speak directly to your website about flood insurance coverage. Click, talk, get answers about premium rates, flood zones, and NFIP requirements—no typing required. Perfect for mobile users comparing insurance options.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed lead and policyholder data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by client, coverage type, and policy status.
Clients don't submit tickets—they just call or text. Your AI recognizes claim inquiries (water damage, documentation requests, coverage questions, etc.), creates support tickets, triages by urgency, and notifies the right agent or adjuster automatically.
Watches every conversation and alerts you when it matters. If a lead seemed hesitant about pricing, if a claim question was asked, if a consultation was scheduled—you know instantly.
Follow one policyholder from phone call to policy renewal—see how every system works together
Alex calls at 2 AM. Her basement is flooding. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, property address, policy number, basement flooding claim. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books an adjuster inspection. Instant confirmation—no waiting.
The moment the inspection is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and claim documentation forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to sleep. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at the hardware store buying supplies. She completely forgot the adjuster was coming. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her basement flooding claim, her policy details. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished cleaning up the basement. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule the inspection?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex is home for the rescheduled inspection. The adjuster documents everything. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-inspection follow-up emails get queued, the damage assessment report is ready to send, and claim processing workflows begin. All happening automatically—you're just managing the claim.
Alex just finished the inspection. She's reviewing the damage when her phone buzzes. It's a damage documentation form from Frontdesk Forms—already filled with her name, email, and the claim number. The AI guides her through uploading photos and adding details right on her phone. When she submits it, you're immediately notified. The claim processing continues automatically—all without you lifting a finger.
Alex's at work, thinking about the claim. She has a question about her coverage limits. She calls. The AI answers instantly, recognizes her from your CRM, remembers her claim and inspection, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
The claim is approved and processed. The system automatically sends payout notifications, repair contractor recommendations, and follow-up support information. Alex gets the funds to fix her basement.
Alex is starting repairs. She has questions: "Do you have recommended contractors?" "What documentation do I need for repairs?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Heavy rain is forecasted for next week. It's 8:30 PM on a Sunday. Alex is worried about another flood. She can call, text, or chat—whichever she prefers. The AI answers instantly, provides prevention tips, explains what her policy covers, and reassures her about emergency procedures. Alex doesn't have to wait for business hours or search through policy documents. She just asks her question, and it's answered.
There's a flood watch for this weekend. Alex gets notified automatically—email, text, or both, your choice. The system sends weather alerts, policy updates, prevention reminders, and emergency contact information. Policyholders stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex renews. She had a great experience—her claim was processed quickly, questions were answered instantly, and she felt supported. The same AI that helped her file the claim kept her informed as a policyholder. That's the full journey: inquiry to claim to renewal.
Everything you need to know about using Frontdesk for your flood insurance agency
Yes. The AI answers calls 24/7, qualifies policyholders, checks coverage options, and books consultations—all while your team sleeps. No more missed opportunities during storm season or after business hours.
The AI creates claim tickets automatically, collects all details (policy number, damage description, urgency level), and routes them to your claims team. Emergency flood situations can be escalated immediately to on-call adjusters.
Yes. The system automatically sends confirmation emails and reminder texts before policy consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books policy reviews instantly—no back-and-forth emails needed.
After consultations, prospects automatically receive a policy application that's pre-filled with their info from the CRM. The AI guides them through property details and coverage verification. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most systems including Applied Epic, AMS360, Vertafore, and others. All data syncs automatically—leads, consultations, applications, and claim submissions.
Absolutely. The AI knows all your flood zones, coverage options, premium rates, and policy types. It can route calls based on location, handle multi-state inquiries, and manage multiple offices simultaneously.
The AI handles renewal reminders 24/7, verifies policyholder information, and can coordinate policy updates with your underwriting team. For urgent coverage gaps, it immediately escalates to your agents.
Pricing is based on your agency size and call volume. Most flood insurance agencies see ROI within the first month from reduced no-shows and increased policy conversions. Contact us for a custom quote.
Stop missing policy inquiries at 2 AM. Start securing coverage while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."