Wedding & Event Florists AI Receptionist | 24/7 Consultation Booking | Frontdesk

BOOK MORE
WEDDING CLIENTS
WHILE YOU DESIGN

Every missed call is a lost wedding. Every delayed response costs you a client. Frontdesk AI answers calls 24/7, books consultations, handles event inquiries, and secures deposits—all while you focus on creating stunning floral designs.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Wedding & Event Florists

Incoming Call...

Bride

"Hi, I'm getting married in June. Can you do cascading bouquets with garden roses?"

AI Receptionist

"Absolutely! Garden roses are perfect for cascading designs. I can schedule a consultation to review color palettes and pricing. What day works best?"

✓ Consultation Booked • June Wedding

The Problem

WEDDING & EVENT FLORISTS
LOSE BOOKINGS DAILY

You're losing dream weddings every day you miss calls. Brides call during arrangements, no-shows waste your consultations, and you can't keep up with peak season. There's a better way.

You Miss Calls When Brides Are Ready to Book

A bride finds your portfolio at 10 PM after venue shopping, calls with her wedding date, and gets voicemail. By morning, she's already booked with a florist who answered immediately.

The Cost
$3,500/event
Average lost wedding booking

You're Overwhelmed During Wedding Season

While you're creating centerpieces, five calls come in. Consultation requests, delivery confirmations, color questions—you can't design and answer phones simultaneously. Couples get frustrated waiting, and you lose bookings.

The Cost
60+ calls/day
Peak wedding season volume

Consultations No-Show and You Lose Them Forever

You clear your schedule, prep design samples, and wait at the studio. They don't show. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no booking, just wasted time and lost revenue.

The Cost
35% no-show
Rate for initial consultations
$42,000
Lost annually from missed calls
55%
Of inquiries happen after business hours
24 hours
Window before brides book elsewhere

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to confirmed booking

24/7 Inquiry Chat

Couples visit your website at any hour. Frontdesk Chat answers instantly, qualifies leads, discusses floral styles, and books consultations—all without human intervention.

  • Automatically extracts budget, event date, and floral preferences
  • Checks real-time availability across your calendar
  • Books consultations directly into your schedule
Frontdesk Chat
2:14 AM • Active
"Hi, looking for wedding flowers. June ceremony, garden-style bouquets?"
AI
"Perfect! I have availability for June. Garden-style is our specialty—peonies, roses, ranunculus. Would you like to schedule a consultation?"
"Yes! This Saturday works."
Consultation Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "I need to change my delivery address for the ceremony flowers..."
AI: "I can help with that. What's the event date and new venue address?"
✓ Order #4920 Updated

AI Phone Receptionist

Every call is answered instantly—consultation requests, order changes, venue questions, delivery confirmations. The AI understands context, updates orders, schedules follow-ups, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Updates orders and schedules automatically
  • Recognizes clients from CRM and references past events

Smart Outbound Follow-ups

When consultations no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their floral preferences, and books a new consultation—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules consultations and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed we missed you for the floral consultation on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do this Saturday instead?"
✓ Consultation Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Sarah Chen
Floral Preference
Garden-style • Peonies & Roses • $5,000 budget
Event Date
June 15, 2024
Source
Web Chat • 2:14 AM
Status
Consultation Scheduled

Unified CRM

Every interaction—chat, call, consultation, order update—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every couple and event.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to event completion
  • Syncs with calendar, orders, and all systems

Marketing Automation

Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-consultation email sequence
Reminder SMS scheduled
Post-consultation follow-up ready
Proposal form queued
AI Email Agent
Coming Soon
Pre-Consultation Email
"Hi Sarah! Your floral consultation is confirmed. Here's what to bring and expect..."
Reminder Email
"Just a friendly reminder about your consultation tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on client behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart event inquiry forms that pre-fill from CRM data and guide couples through completion. When forms are submitted, they automatically trigger outbound automation sequences for consultation scheduling and proposal workflows.

  • Pre-filled with CRM data (name, email, event date)
  • AI-guided completion for event details and floral vision
  • Automatically triggers outbound workflows on submission
AI Form
Wedding Inquiry
Pre-filled Fields
✓ Name, Email, Event Date (from CRM)
AI-Guided Fields
→ Venue & Guest Count
→ Floral Style & Budget
What Happens Next
You're notified immediately and consultation booking begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR WEDDING & EVENT FLORISTS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your floral studio. Each agent handles different tasks—answering calls, booking consultations, handling custom arrangement requests. They work together 24/7 to capture more wedding bookings and event orders.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed bookings. Handles wedding inquiries, books floral consultations, and creates custom arrangement requests automatically.

Phone Calls Consultation Booking Custom Requests
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies wedding and event leads, shares arrangement styles and pricing, answers questions about flower availability and event dates instantly. Books floral consultations and captures client info—all through your website chat, 24/7.

Lead Qualifying Style Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized consultation confirmations, event date reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep couples and event planners engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Event Intake Teammate

Event Details Assistant
Wedding & Event Forms

Pre-fills event detail forms from CRM data. Guides couples through wedding theme, color palettes, and flower preferences. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to couples at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost bookings and keep couples engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with couples and event planners. Sends consultation confirmations, event date reminders, and answers questions about floral availability via text—98% open rate.

Consultation Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about wedding flowers. Click, talk, get answers about pricing, seasonal availability, and arrangement styles—no typing required. Perfect for busy brides browsing on mobile.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed couple and event planner data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by event date, wedding type, and booking status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Request Teammate

Auto Request Creator
Auto-Created

Couples don't fill out request forms—they just call or text. Your AI recognizes custom requests (specific flower substitutions, last-minute changes, delivery updates), creates request tickets, triages by urgency, and notifies the right design team automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a bride was concerned, if a custom arrangement request was made, if a wedding consultation was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one bride from inquiry to booked wedding—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. She just got engaged and can't sleep. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! Thank you for calling. How can I help you with your special day?"
Alex: "Hi, I just got engaged! I'm looking for wedding flowers for June 15th. Are you available?"
AI: "Congratulations! Yes, we're available June 15th. We'd love to create your wedding florals. Would you like to schedule a consultation?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Event Type
Wedding
Budget
$8,000
Wedding Date
June 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, wedding date, $8,000 budget, June 15th. Saved to CRM automatically—no forms, no typing, no notes to transcribe.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books the consultation. Instant confirmation—no waiting, no back-and-forth.

MARCH 2024
AI
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Floral Consultation
Alex Chen • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Consultation Booked
Trigger detected in CRM
2
Confirmation Email Sent
Consultation details delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-consultation email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and proposal preparation—all happening automatically.

Inbox
2 New
Consultation Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your floral consultation is confirmed for Saturday, March 9 at 11:00 AM. We can't wait to discuss your vision..."
Consultation Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your consultation tomorrow! We're excited to create your dream wedding florals..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels excited, and goes back to wedding planning. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at a wedding venue viewing. She completely forgot about the consultation. You're in your studio, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AC
Alex Chen
Floral Consultation
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original conversation + wedding details ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her June 15th wedding date, her $8,000 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her venue visit. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the floral consultation on Saturday. Would you like to reschedule?"
Alex: "Yes! I'm so sorry—can we do this Saturday instead?"
Consultation Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE LOVES
YOUR VISION

Alex shows up for the rescheduled consultation. She loves your design ideas. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: proposal emails get queued, the contract is ready to send, and follow-up workflows begin. All happening automatically—you're just designing beautiful florals.

CONSULTATION COMPLETE
Saturday, March 16 • 2:00 PM
June 15 Wedding
Alex Chen
Proposal sequence activated
Frontdesk Forms
Wedding Florals Agreement • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a proposal form from Frontdesk Forms—already filled with her name, email, and the wedding date you just discussed. The AI guides her through venue details and floral preferences right on her phone. When she submits it, you're immediately notified. The contract process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Consultation completed • Proposal submitted
AI
"I remember your consultation! How can I help?"
Alex
"Quick question about adding centerpieces..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about her wedding. She has a question about adding centerpieces to her package. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and proposal, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 20, 2024

ALEX SIGNS
THE CONTRACT

With her questions answered and centerpieces added, Alex signs the contract. The system automatically sends payment instructions, a detailed timeline, and preparation checklist. Alex's wedding florals are officially booked.

CONTRACT SIGNED
June 15 Wedding • $8,500
14
May 10, 2024 • 7:15 PM

SHE TEXTS
AT 7:15 PM

It's one month before the wedding. Alex has questions: "Can we add extra boutonnieres?" "What time is delivery?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! Can we add 3 extra boutonnieres?"
AI
"Absolutely! I can add 3 boutonnieres for $75. Would you like me to update your order?"
Alex
"Yes please! What time is delivery on the 15th?"
AI
"We'll deliver to your venue at 10 AM. Setup is included. You're all set!"
15
June 10, 2024 • 9:45 PM

URGENT
CHANGE REQUEST

It's 5 days before the wedding. Alex's maid of honor dress color changed. She needs different bridesmaid bouquet colors. It's 9:45 PM. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the urgency, updates the order, and confirms the change. Alex doesn't have to wait until morning or leave voicemails. She just describes the change, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
ORDER UPDATED
Bridesmaid Bouquet Color Change
Confirmed: Pink to Lavender • No Extra Charge
17
June 14, 2024

TOMORROW'S
THE DAY

It's the day before the wedding. Alex gets a reminder automatically—email, text, or both, your choice. The system sends delivery confirmations, timeline reminders, final instructions, and day-of contact info. Couples stay informed and confident without you sending individual messages. Everything happens automatically.

Wedding Day Reminders
Sent Automatically
DELIVERY
Tomorrow at 10:00 AM
Delivery to venue • Setup included • All arrangements ready
CONTACT INFO
Day-of Emergency Line
Call or text anytime: (555) 123-4567
FINAL CHECKLIST
Everything Confirmed
✓ Bridal bouquet ✓ 5 Bridesmaid bouquets ✓ Centerpieces ✓ Ceremony arch
✓ Couple is ready and confident
No stress, no confusion
5-STAR REVIEW
June 16, 2024
Alex Chen
June 15 Wedding • $8,500
✓ Left glowing review
Rated 5 stars on Google
What she said
"Absolutely seamless experience! They answered every question instantly, handled our last-minute changes perfectly, and the flowers were stunning. Best vendor we worked with!"
18
June 16, 2024

THE DAY AFTER
SHE REVIEWS

The day after the wedding, Alex leaves a glowing review. She had an amazing experience—questions were answered instantly, changes were handled effortlessly, and she felt supported through the entire process. The same AI that helped her book the consultation kept her confident as a client. That's the full journey: inquiry to consultation to booking to rave review.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your floral studio

Can it handle after-hours wedding inquiries? +

Yes. The AI answers calls 24/7, captures wedding details, checks your availability, and books consultations—all while you're designing or sleeping. No more missed bookings from brides calling at midnight.

How does it handle last-minute order changes? +

The AI captures change requests automatically, collects all details (event date, new flower preferences, color adjustments), and notifies your team immediately. Urgent requests can be escalated to you right away.

Does it reduce consultation no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.

Can it book consultations directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books consultations instantly—no back-and-forth emails needed.

How does the proposal process work? +

After consultations, couples automatically receive a follow-up that's pre-filled with their wedding details from the CRM. The AI can answer basic questions about your packages and pricing. When they're ready to book, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including HoneyBook, Dubsado, Studio Ninja, and others. All data syncs automatically—inquiries, consultations, proposals, and client communications.

Can it handle multiple event types and services? +

Absolutely. The AI knows your full service menu—weddings, corporate events, special occasions, delivery services, and pricing packages. It can answer questions about centerpieces, bouquets, and installations for any event type.

What about day-of delivery questions and emergencies? +

The AI handles delivery status questions 24/7, verifies client information, and can coordinate with your delivery team. For true emergencies on wedding day, it immediately escalates to you or your on-call designer.

How much does it cost? +

Pricing is based on your studio size and call volume. Most florists see ROI within the first month from reduced no-shows and increased wedding bookings. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing wedding consultations at 2 AM. Start booking events while you design.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."