Every missed call is a lost booking. Every open track time costs money. Frontdesk AI answers calls 24/7, books race sessions, handles party reservations, and confirms group events—all while your team focuses on the track.
For Go-Kart Tracks
Incoming Call...
Customer
"Hi, I want to book a race session for 8 people this Saturday. What times do you have?"
AI Receptionist
"Perfect! We have availability at 2 PM and 4 PM on Saturday. Our group race package is $45 per person. Which time works best?"
✓ Race Booked • Saturday 2 PM
You're losing bookings every day your phones go unanswered. Racers call at night, birthday party no-shows waste track time, and your staff can't keep up. There's a better way.
A dad wants to book a birthday party at 9 PM, calls, and gets voicemail. By the time you check messages in the morning, he's already booked with the track across town that answered.
While you're checking in racers, three more calls come in. Birthday party inquiries, waiver questions, race session bookings—you can't be everywhere at once. Customers get frustrated waiting, and you lose bookings.
You block out the track, prep the party room, and wait. They don't show. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted track time and another empty slot.
One AI workforce that handles every touchpoint—from first inquiry to confirmed booking
Race enthusiasts visit your website at any hour. Frontdesk Chat answers instantly, qualifies groups, shows available race times, and books sessions—all without human intervention.
Every call is answered instantly—booking inquiries, party reservations, track questions, kart issues. The AI understands context, updates reservations, schedules sessions, and escalates to humans only when needed.
When racers no-show for their session, Frontdesk Outbound automatically calls to reschedule. The AI references the original booking conversation, knows their race package preferences, and books a new time—all while updating your CRM and calendar.
Every interaction—chat, call, booking, party inquiry—automatically creates and updates customer profiles in your CRM. No manual data entry. No missed information. One complete view of every racer and event organizer.
Orchestrate the entire customer journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-race confirmations, reminders, follow-ups, and promotional sequences—all orchestrated by Marketing Automation.
Smart event booking forms that pre-fill from CRM data and guide customers through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and payment workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your go-kart facility. Each agent handles different tasks—answering calls, booking race sessions, handling party requests. They work together 24/7 to fill your track schedule faster.
Answers every call instantly—no voicemail, no missed bookings. Handles racing inquiries, books track sessions, and creates party requests automatically.
Qualifies racing leads, shows available track times and pricing, answers questions about kart types and race packages instantly. Books track sessions and captures contact info—all through your website chat, 24/7.
Sends personalized race session confirmations, birthday party reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep racers engaged.
Pre-fills party booking forms from CRM data. Guides customers through package selection and catering preferences. Triggers automation workflows when submitted.
Automatically reaches out to racers at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost bookings and keep customers engaged.
Handles two-way SMS conversations with racing customers and party planners. Sends race session confirmations, party reminders, and answers questions about track availability via text—98% open rate.
Lets website visitors speak directly to your website about track availability. Click, talk, get answers about pricing, race times, and kart specifications—no typing required. Perfect for mobile users browsing track options.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed racer and customer data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by booking type, session time, and lead status.
Racers don't submit tickets—they just call or text. Your AI recognizes track issues (malfunctioning kart, timing system down, etc.), creates tickets, triages by urgency, and notifies the right maintenance crew automatically.
Watches every conversation and alerts you when it matters. If a customer was frustrated, if a kart issue was reported, if a birthday party was booked—you know instantly.
Follow one customer from phone call to race booking—see how every system works together
Alex calls at 2 AM planning her son's birthday party. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, birthday party for 15 kids, $450 package, March 9th date. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday, March 9th at 2 PM, and books the party. Instant confirmation—no waiting.
The moment the party is booked, the system springs into action. Confirmation emails, reminder texts, waiver forms, and party details—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to sleep. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday afternoon, Alex is at the grocery store. She completely forgot about the party. You're at the track, see the missed booking in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her birthday party for 15 kids, the $450 package. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just picked up her son from school. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule the birthday party?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled party. The kids have an amazing time racing. You mark the booking complete in your CRM. The moment you click "Complete," the system springs into action: post-party follow-up emails get queued, feedback requests are ready to send, and loyalty rewards are calculated. All happening automatically—you're just running the track.
Alex just finished the party. She's walking to her car when her phone buzzes. It's a feedback survey from Frontdesk Forms—already filled with her name, email, and the event date. The AI guides her through rating questions right on her phone. When she submits it, you're immediately notified. The review process begins automatically—all without you lifting a finger.
Alex is at work, thinking about how much fun the kids had. She wants to book another racing session. She calls. The AI answers instantly, recognizes her from your CRM, remembers the birthday party, and is ready to book another session—no hold time, no voicemail, no missed calls. Alex books another visit in seconds.
The experience was so smooth, Alex decides to buy a monthly racing membership. The system automatically sends welcome emails, membership details, and track access instructions. Alex is officially a regular customer.
Alex is a regular now. She has questions: "What are tonight's track conditions?" "Can I bring my nephew this weekend?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex's racing helmet strap broke during her last session. It's mid-afternoon on a Thursday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a support ticket, and schedules a helmet replacement for her next visit. Alex doesn't have to wait for staff availability or fill out forms. She just describes the problem, and it's handled.
There's a new racing league starting this weekend. Alex gets notified automatically—email, text, or both, your choice. The system sends event announcements, race schedules, special promotions, and track updates. Customers stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex renews her membership. She had an amazing experience—support was always instant, questions were answered immediately, and she loved the events. The same AI that helped her book the birthday party kept her happy as a regular customer. That's the full journey: first-time caller to loyal member to renewal.
Everything you need to know about using Frontdesk for your go-kart track
Yes. The AI answers calls 24/7, books race sessions, reserves party packages, and answers pricing questions—all while you're closed. No more missed birthday party bookings at midnight.
The AI books race sessions automatically, collects all details (number of racers, age requirements, helmet sizes, experience level), and confirms track availability. Walk-ins and reservations are managed seamlessly.
Yes. The system automatically sends confirmation emails and reminder texts before birthday parties and corporate events. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed bookings.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time track availability and books sessions instantly—no back-and-forth texts or missed calls needed.
After inquiries, customers automatically receive party package details that include pricing, food options, and race times. The AI guides them through group size requirements and deposit collection. When booked, you're notified immediately.
Yes. Frontdesk integrates with most booking and POS systems including Square, Bookeo, FareHarbor, and others. All data syncs automatically—reservations, race sessions, party packages, and customer information.
Absolutely. The AI knows all your track locations, kart availability, pricing, and special features. It can route calls based on location, handle multi-track inquiries, and manage multiple facilities simultaneously.
The AI handles weather-related cancellations 24/7, notifies affected customers, and offers immediate rebooking options. For outdoor tracks, it monitors conditions and can proactively reach out with alternative time slots.
Pricing is based on your track size and call volume. Most go-kart facilities see ROI within the first month from reduced no-shows and increased party bookings. Contact us for a custom quote.
Stop missing race bookings at 2 AM. Start filling track sessions while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."