Every empty chair costs money. Every missed call is a lost client. Frontdesk AI answers calls 24/7, books appointments, handles color consultations, and confirms bookings—all while your team sleeps.
For Hair Salons
Incoming Call...
Client
"Hi, I need a balayage and haircut. Do you have anything available this week?"
AI Receptionist
"Yes! Alex has Thursday at 2 PM available—balayage with haircut, about 3 hours. Should I book you?"
✓ Appointment Booked • Thu 2 PM
You're losing revenue every day your chairs sit empty. Clients call during appointments, no-shows waste your time, and your stylists can't keep up. There's a better way.
A new client finds your salon online at 9 PM, calls to book a color appointment, and gets voicemail. By the time you return the call in the morning, they've already booked with the salon down the street who answered.
While you're finishing a balayage, three more calls come in. Booking requests, rescheduling, color consultations, product questions—you can't be everywhere at once. Clients get frustrated waiting, and you lose appointments.
You block off three hours for a color service, prep your station, and wait. They don't show. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty chair.
One AI workforce that handles every touchpoint—from first inquiry to confirmed appointment
Clients visit your salon website at any hour. Frontdesk Chat answers instantly, qualifies inquiries, shows available services, and books appointments—all without human intervention.
Every call is answered instantly—booking requests, cancellations, service questions. The AI understands context, schedules appointments, handles reschedules, and escalates to staff only when needed.
When clients no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original booking conversation, knows their service history, and books a new appointment—all while updating your CRM and calendar.
Every interaction—chat, call, booking, service history—automatically creates and updates client profiles in your CRM. No manual data entry. No missed information. One complete view of every client and their preferences.
Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and re-engagement sequences based on behavior and visit history.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-appointment confirmations, reminders, follow-ups, and re-booking sequences—all orchestrated by Marketing Automation.
Smart intake forms that pre-fill from CRM data and guide clients through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmations and personalized service recommendations.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your salon. Each agent handles different tasks—answering calls, booking appointments, handling service requests. They work together 24/7 to keep your appointment book full.
Answers every call instantly—no voicemail, no missed appointments. Handles booking inquiries, schedules haircuts and color services, and manages reschedule requests automatically.
Qualifies client leads, shows available appointment slots and service pricing, answers questions about hair treatments and stylist availability instantly. Books consultations and captures contact info—all through your website chat, 24/7.
Sends personalized appointment confirmations, service reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep clients engaged and coming back.
Pre-fills new client intake forms from CRM data. Guides clients through hair history, allergy information, and color preferences. Triggers automation workflows when submitted.
Automatically reaches out to clients at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover missed appointments and keep clients engaged.
Handles two-way SMS conversations with salon clients. Sends appointment confirmations, same-day reminders, and answers questions about services and stylist availability via text—98% open rate.
Lets website visitors speak directly to your website about available services. Click, talk, get answers about pricing, availability, and stylist specialties—no typing required. Perfect for mobile users browsing hair services.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed client data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by client, stylist, and appointment status.
Clients don't submit requests—they just call or text. Your AI recognizes special requests (color correction, extensions, wedding styles, etc.), creates service requests, triages by priority, and notifies the right stylist automatically.
Watches every conversation and alerts you when it matters. If a client was unhappy, if a special request was made, if an appointment was booked—you know instantly.
Follow one client from phone call to loyal customer—see how every system works together
Alex calls at 7:45 PM. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, haircut and color service, preferred stylist Jessica, afternoon availability. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks Jessica's calendar, finds Thursday at 3 PM, and books it. Instant confirmation—no waiting.
The moment the appointment is booked, the system springs into action. Confirmation texts, reminder messages, post-visit follow-ups, and review requests—all happening automatically.
Alex's phone buzzes. It's a confirmation text from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes about her evening. Meanwhile, a reminder text is already scheduled for Wednesday. No one had to remember to send it.
Thursday afternoon, Alex is stuck in a meeting at work. She completely forgot about her appointment. Jessica is waiting at the chair, and you check the system—Alex is marked as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the evening phone call, her haircut and color request, her stylist preference. Recovery calls get scheduled automatically. Follow-up texts are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the second call from your AI. She's on lunch break—finally has a moment. She answers. The AI remembers their entire conversation from Tuesday night. "Hi Alex, I noticed we missed you yesterday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled appointment. Jessica works her magic—haircut and color look perfect. You mark the appointment complete in your system. The moment you click "Complete," the system springs into action: post-visit follow-up texts get queued, review requests are scheduled, and rebooking reminders begin. All happening automatically—you're just focused on delivering great service.
Alex just finished her appointment. She's walking to her car when her phone buzzes. It's a new client intake form from Frontdesk Forms—already filled with her name, email, and the service she just received. The AI guides her through hair history and allergy questions right on her phone. When she submits it, you're immediately notified. Her complete profile is built automatically—all without you lifting a finger.
Alex is at home, loving her new look. She wants to book her next appointment while she's thinking about it. She calls. The AI answers instantly, recognizes her from your CRM, remembers her appointment with Jessica, and is ready to help—no hold time, no voicemail, no missed calls. Alex books her next visit in seconds.
With every question answered instantly and rebooking so easy, Alex becomes a loyal regular. The system automatically sends appointment reminders, birthday discounts, and personalized service recommendations. Alex is officially part of your salon family.
Alex is getting ready for bed. She remembers Jessica mentioned a product for her hair type: "What was that shampoo Jessica recommended?" "Do you sell that purple toning mask?" She texts the AI. It answers instantly with product details and ordering information—no waiting, no phone calls, no searching through old receipts.
Alex is thinking about trying balayage. She's curious about the process, price, and time commitment. She can call, text, or chat—whichever she prefers. The AI answers instantly, explains the service, provides pricing, and can even book a consultation. Alex doesn't have to wait for business hours or play phone tag. She just asks her questions, and they're answered.
There's a VIP client appreciation event this Saturday. Alex gets notified automatically—text, email, or both, your choice. The system sends event invitations, special offer announcements, new stylist introductions, and seasonal service promotions. Clients stay informed without you sending individual messages. Everything happens automatically.
Six months later, Alex refers her friend Sarah. She had an amazing experience—appointments were easy to book, questions were answered instantly, and she always felt taken care of. The same AI that helped her find you kept her happy as a regular client. That's the full journey: new client to loyal regular to brand advocate.
Everything you need to know about using Frontdesk for your salon
Yes. The AI answers calls 24/7, books appointments, answers service questions, and handles cancellations—all while you're away from the salon. No more missed bookings at 10 PM.
The AI answers questions about haircuts, color services, treatments, and pricing automatically. It collects client preferences (style inspiration, hair type, desired results), and matches them with the right stylist and time slot.
Yes. The system automatically sends confirmation emails and reminder texts before appointments. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.
Yes. Integrates with Google Calendar, Outlook, and most salon booking systems. The AI checks real-time stylist availability and books appointments instantly—no back-and-forth texts needed.
After booking, new clients automatically receive an intake form that's pre-filled with their info from the CRM. The AI guides them through hair history, allergies, and style preferences. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most salon software including Vagaro, Schedulicity, Boulevard, Fresha, and others. All data syncs automatically—clients, appointments, service history, and preferences.
Absolutely. The AI knows all your stylists, their specialties, availability, and service offerings. It can route calls based on stylist preference, handle multi-location bookings, and manage multiple salons simultaneously.
The AI handles cancellations 24/7, verifies client identity, and immediately offers alternative times. It can also text your waitlist clients to fill suddenly available slots, maximizing your chair time.
Pricing is based on your salon size and call volume. Most salons see ROI within the first month from reduced no-shows and increased bookings. Contact us for a custom quote.
Stop missing appointments at 2 AM. Start booking clients while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.