Hair Salons AI Receptionist | 24/7 Booking & Client Care | Frontdesk

FILL YOUR
SALON CHAIRS
WHILE YOU SLEEP

Every empty chair costs money. Every missed call is a lost client. Frontdesk AI answers calls 24/7, books appointments, handles color consultations, and confirms bookings—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Hair Salons

Incoming Call...

Client

"Hi, I need a balayage and haircut. Do you have anything available this week?"

AI Receptionist

"Yes! Alex has Thursday at 2 PM available—balayage with haircut, about 3 hours. Should I book you?"

✓ Appointment Booked • Thu 2 PM

The Problem

HAIR SALONS ARE
LOSING CLIENTS

You're losing revenue every day your chairs sit empty. Clients call during appointments, no-shows waste your time, and your stylists can't keep up. There's a better way.

You Miss Calls When It Matters Most

A new client finds your salon online at 9 PM, calls to book a color appointment, and gets voicemail. By the time you return the call in the morning, they've already booked with the salon down the street who answered.

The Cost
$3,200/month
Lost per empty chair

Your Front Desk Is Drowning in Calls

While you're finishing a balayage, three more calls come in. Booking requests, rescheduling, color consultations, product questions—you can't be everywhere at once. Clients get frustrated waiting, and you lose appointments.

The Cost
60+ calls/day
Per busy salon

Appointments No-Show and You Lose Them Forever

You block off three hours for a color service, prep your station, and wait. They don't show. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty chair.

The Cost
25% no-show
Rate industry average
$38,400
Lost annually per empty chair
45%
Of booking calls happen after hours
4 days
Average time to fill cancellations

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to confirmed appointment

24/7 Booking Chat

Clients visit your salon website at any hour. Frontdesk Chat answers instantly, qualifies inquiries, shows available services, and books appointments—all without human intervention.

  • Automatically extracts service preferences, preferred stylist, and timing
  • Checks real-time availability across all stylists
  • Books appointments directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, I need highlights and a cut. What's available?"
AI
"Alex has availability this Saturday at 2:00 PM for highlights and cut. Would you like to book that?"
"Yes! Perfect."
Appointment Booked ✓
Saturday, March 9 • 2:00 PM with Alex
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Caller: "I need to reschedule my color appointment..."
AI: "I can help with that. What date works better for you?"
✓ Appointment Rescheduled

AI Phone Receptionist

Every call is answered instantly—booking requests, cancellations, service questions. The AI understands context, schedules appointments, handles reschedules, and escalates to staff only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Books and reschedules appointments automatically
  • Recognizes clients from CRM and references past appointments

Smart Outbound Follow-ups

When clients no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original booking conversation, knows their service history, and books a new appointment—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules appointments and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed we missed you for your highlights appointment on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do next Saturday instead?"
✓ Appointment Rescheduled
Saturday, March 16 • 2:00 PM with Alex
Frontdesk CRM
Name
Sarah Chen
Service Preference
Highlights & Cut with Alex
Last Visit
January 15, 2024
Source
Web Chat • 2:14 AM
Status
Appointment Confirmed

Unified CRM

Every interaction—chat, call, booking, service history—automatically creates and updates client profiles in your CRM. No manual data entry. No missed information. One complete view of every client and their preferences.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to repeat visit
  • Syncs with calendar, reminders, and all systems

Marketing Automation

Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and re-engagement sequences based on behavior and visit history.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and re-booking sequences
Automated Follow-Ups
What's Happening Now
Pre-appointment confirmation sent
Reminder SMS scheduled
Post-visit feedback ready
Re-booking reminder queued
AI Email Agent
Coming Soon
Pre-Appointment Email
"Hi Sarah! Your appointment with Alex is confirmed. Here's what to expect..."
Reminder Email
"Just a friendly reminder about your appointment tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-appointment confirmations, reminders, follow-ups, and re-booking sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on client behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart intake forms that pre-fill from CRM data and guide clients through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmations and personalized service recommendations.

  • Pre-filled with CRM data (name, email, service history)
  • AI-guided completion for allergies and style preferences
  • Automatically triggers outbound workflows on submission
AI Form
New Client Intake
Pre-filled Fields
✓ Name, Email, Phone (from CRM)
AI-Guided Fields
→ Allergies & Sensitivities
→ Hair Type & Color History
What Happens Next
Stylist is notified and appointment is confirmed

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR HAIR SALON AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your salon. Each agent handles different tasks—answering calls, booking appointments, handling service requests. They work together 24/7 to keep your appointment book full.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed appointments. Handles booking inquiries, schedules haircuts and color services, and manages reschedule requests automatically.

Phone Calls Appointment Booking Rescheduling
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies client leads, shows available appointment slots and service pricing, answers questions about hair treatments and stylist availability instantly. Books consultations and captures contact info—all through your website chat, 24/7.

Lead Qualifying Service Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized appointment confirmations, service reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep clients engaged and coming back.

Confirmations Follow-Ups Reminders
TIER 1.00

Intake Form Teammate

Client Intake Assistant
New Client Forms

Pre-fills new client intake forms from CRM data. Guides clients through hair history, allergy information, and color preferences. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to clients at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover missed appointments and keep clients engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with salon clients. Sends appointment confirmations, same-day reminders, and answers questions about services and stylist availability via text—98% open rate.

Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available services. Click, talk, get answers about pricing, availability, and stylist specialties—no typing required. Perfect for mobile users browsing hair services.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed client data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by client, stylist, and appointment status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Request Teammate

Auto Request Creator
Auto-Created

Clients don't submit requests—they just call or text. Your AI recognizes special requests (color correction, extensions, wedding styles, etc.), creates service requests, triages by priority, and notifies the right stylist automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a client was unhappy, if a special request was made, if an appointment was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one client from phone call to loyal customer—see how every system works together

Scroll to begin ↓
01
7:45 PM

THE PHONE RINGS
AFTER HOURS

Alex calls at 7:45 PM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I need a haircut and color. Do you have any openings this week?"
AI: "Yes! We have Thursday at 3 PM available with Jessica, our color specialist. Would you like to book that?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 789-0123
Service
Haircut + Color
Stylist
Jessica
Preferred Time
Afternoons
Source
Phone • 7:45 PM
Saved to CRM automatically
02
7:46 PM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, haircut and color service, preferred stylist Jessica, afternoon availability. Saved to CRM automatically—no forms, no typing.

03
7:49 PM

THU AT 3 PM
IS BOOKED

Alex says "Yes!" The AI checks Jessica's calendar, finds Thursday at 3 PM, and books it. Instant confirmation—no waiting.

MARCH 2024
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Haircut + Color
Alex Martinez • Thursday, March 7 • 3:00 PM • Jessica
Automation Sequence
1
Appointment Booked
Trigger detected in CRM
2
Confirmation Text Sent
Appointment confirmation delivered instantly
3
Reminder Scheduled
Text reminder queued for Wednesday
4
Follow-Up Queued
Post-appointment review request ready
04
7:50 PM

THE SYSTEM
WAKES UP

The moment the appointment is booked, the system springs into action. Confirmation texts, reminder messages, post-visit follow-ups, and review requests—all happening automatically.

Messages
2 New
Appointment Confirmation
To: Alex
Sent ✓
"Hi Alex! Your appointment with Jessica is confirmed for Thursday, March 7 at 3:00 PM. See you soon!"
Appointment Reminder
To: Alex
Scheduled
"Reminder: Your haircut and color with Jessica is tomorrow at 3 PM. Looking forward to seeing you!"
05
7:51 PM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation text from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes about her evening. Meanwhile, a reminder text is already scheduled for Wednesday. No one had to remember to send it.

06
Thursday, 3:15 PM

SHE FORGOT
TO SHOW UP

Thursday afternoon, Alex is stuck in a meeting at work. She completely forgot about her appointment. Jessica is waiting at the chair, and you check the system—Alex is marked as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Thursday, March 7 • 3:00 PM
AM
Alex Martinez
Haircut + Color • Jessica
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original booking + profile data ready
07
Thursday, 3:16 PM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the evening phone call, her haircut and color request, her stylist preference. Recovery calls get scheduled automatically. Follow-up texts are queued. The entire recovery process starts—you don't have to think about it.

08
Friday, 11:30 AM

THE SECOND CALL
WORKS

Alex's phone rings. It's the second call from your AI. She's on lunch break—finally has a moment. She answers. The AI remembers their entire conversation from Tuesday night. "Hi Alex, I noticed we missed you yesterday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #2 • Connected
AI: "Hi Alex, I noticed we missed you for your appointment yesterday. Would you like to reschedule with Jessica?"
Alex: "Yes! I'm so sorry—can we do next Tuesday afternoon?"
Appointment Rescheduled
Tuesday, March 12 • 2:30 PM • Jessica
09
Tuesday, 4:45 PM

SHE LOVES
THE RESULTS

Alex shows up for the rescheduled appointment. Jessica works her magic—haircut and color look perfect. You mark the appointment complete in your system. The moment you click "Complete," the system springs into action: post-visit follow-up texts get queued, review requests are scheduled, and rebooking reminders begin. All happening automatically—you're just focused on delivering great service.

APPOINTMENT COMPLETE
Tuesday, March 12 • 2:30 PM
Haircut + Color
Alex Martinez • Jessica
Post-visit sequence activated
Frontdesk Forms
New Client Intake • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Tuesday, 4:50 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished her appointment. She's walking to her car when her phone buzzes. It's a new client intake form from Frontdesk Forms—already filled with her name, email, and the service she just received. The AI guides her through hair history and allergy questions right on her phone. When she submits it, you're immediately notified. Her complete profile is built automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Appointment completed • Regular client
AI
"Hi Alex! Great to hear from you. How can I help today?"
Alex
"I'd like to book my next appointment with Jessica..."
12
Wednesday, 6:15 PM

SHE WANTS
TO REBOOK

Alex is at home, loving her new look. She wants to book her next appointment while she's thinking about it. She calls. The AI answers instantly, recognizes her from your CRM, remembers her appointment with Jessica, and is ready to help—no hold time, no voicemail, no missed calls. Alex books her next visit in seconds.

13
April 15, 2024

ALEX BECOMES
A REGULAR

With every question answered instantly and rebooking so easy, Alex becomes a loyal regular. The system automatically sends appointment reminders, birthday discounts, and personalized service recommendations. Alex is officially part of your salon family.

REGULAR CLIENT
Alex Martinez • Every 6 Weeks with Jessica
14
May 3, 2024 • 8:45 PM

SHE TEXTS
AT 8:45 PM

Alex is getting ready for bed. She remembers Jessica mentioned a product for her hair type: "What was that shampoo Jessica recommended?" "Do you sell that purple toning mask?" She texts the AI. It answers instantly with product details and ordering information—no waiting, no phone calls, no searching through old receipts.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! What was that shampoo Jessica recommended?"
AI
"Hi Alex! Jessica recommended the Color-Safe Moisture Shampoo. It's $28 and we have it in stock. Would you like to pick one up?"
Alex
"Do you have that purple toning mask too?"
AI
"Yes! The Blonde Toning Mask is $32. I can have both ready for your next appointment on May 20th!"
15
June 2, 2024 • 10:30 AM

SHE WANTS
BALAYAGE

Alex is thinking about trying balayage. She's curious about the process, price, and time commitment. She can call, text, or chat—whichever she prefers. The AI answers instantly, explains the service, provides pricing, and can even book a consultation. Alex doesn't have to wait for business hours or play phone tag. She just asks her questions, and they're answered.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
SERVICE INQUIRY
Balayage Consultation
Price quote provided • Consultation available
17
July 15, 2024

VIP CLIENT
EVENT

There's a VIP client appreciation event this Saturday. Alex gets notified automatically—text, email, or both, your choice. The system sends event invitations, special offer announcements, new stylist introductions, and seasonal service promotions. Clients stay informed without you sending individual messages. Everything happens automatically.

Salon Event
Sent to VIP Clients
EVENT
VIP Client Appreciation Night
Saturday, July 20 • 6:00 PM • Complimentary refreshments
SPECIAL OFFER
Summer Color Special
20% off all color services through August!
NEW STYLIST
Welcome Maria!
Specializing in curly hair and extensions
✓ All VIP clients notified
No manual sending required
NEW REFERRAL
September 8, 2024
Sarah Johnson
Referred by Alex Martinez • First appointment booked
✓ Appointment booked with Jessica
Saturday, September 14 • 2:00 PM
Why she chose you
"Alex raves about her hair and how easy it is to book appointments. Plus she always gets answers right away!"
18
September 8, 2024

SIX MONTHS LATER
SHE REFERS

Six months later, Alex refers her friend Sarah. She had an amazing experience—appointments were easy to book, questions were answered instantly, and she always felt taken care of. The same AI that helped her find you kept her happy as a regular client. That's the full journey: new client to loyal regular to brand advocate.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your salon

Can it handle after-hours booking calls? +

Yes. The AI answers calls 24/7, books appointments, answers service questions, and handles cancellations—all while you're away from the salon. No more missed bookings at 10 PM.

How does it handle service inquiries? +

The AI answers questions about haircuts, color services, treatments, and pricing automatically. It collects client preferences (style inspiration, hair type, desired results), and matches them with the right stylist and time slot.

Does it reduce appointment no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before appointments. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.

Can it book appointments directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most salon booking systems. The AI checks real-time stylist availability and books appointments instantly—no back-and-forth texts needed.

How does the new client intake work? +

After booking, new clients automatically receive an intake form that's pre-filled with their info from the CRM. The AI guides them through hair history, allergies, and style preferences. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most salon software including Vagaro, Schedulicity, Boulevard, Fresha, and others. All data syncs automatically—clients, appointments, service history, and preferences.

Can it handle multiple locations or stylists? +

Absolutely. The AI knows all your stylists, their specialties, availability, and service offerings. It can route calls based on stylist preference, handle multi-location bookings, and manage multiple salons simultaneously.

What about last-minute cancellations and rebooking? +

The AI handles cancellations 24/7, verifies client identity, and immediately offers alternative times. It can also text your waitlist clients to fill suddenly available slots, maximizing your chair time.

How much does it cost? +

Pricing is based on your salon size and call volume. Most salons see ROI within the first month from reduced no-shows and increased bookings. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing appointments at 2 AM. Start booking clients while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."