Haunted Houses AI Receptionist | Automated Booking & Guest Management | Frontdesk
FOR HAUNTED HOUSES

BOOK MORE
SCARE SEEKERS
WHILE YOU SLEEP

Every missed call is a lost ticket sale. Every unanswered question is money left on the table. Frontdesk AI answers calls 24/7, books time slots, handles group reservations, and answers FAQs—all while your team focuses on creating scares.

24/7 Coverage
No Setup Fees

Frontdesk AI

Haunted House Attraction

Incoming Call...

Visitor

"Hi, do you have tickets available for Saturday night? We have a group of 8."

AI Receptionist

"Yes! We have slots at 7 PM and 9 PM Saturday. Group rate is $25/person. Should I reserve the 7 PM slot for you?"

✓ Booked • 8 Tickets • Sat 7 PM

The Problem

HAUNTED HOUSES
LOSE TICKET SALES EVERY MINUTE

You're losing ticket sales every hour your phones go unanswered. Groups call during peak season, no-shows waste time slots, and your team can't keep up with the rush.

You Miss Bookings During Your Busiest Hours

A family finds your attraction at 9 PM on Friday, calls to book tickets for tomorrow, and gets voicemail. By morning, they've already bought tickets to your competitor who answered immediately.

The Cost
$15,000/season
Lost in missed group bookings

Your Staff Is Overwhelmed During Peak Season

While you're managing scare actors, twenty calls flood in. Ticket questions, group reservations, special event inquiries—you can't answer everything. Callers hang up frustrated, and you lose sales.

The Cost
200+ calls/night
During October weekends

Groups No-Show and You Lose Revenue

You reserve prime time slots for a group of twelve, turn away other guests, and they never show up. You send one reminder text that gets ignored. That's it—empty time slots you could have sold three times over.

The Cost
25% no-show
Rate for group bookings
$45,000
Lost revenue per season from missed calls
65%
Of bookings happen after 6 PM
48 hours
Window to capture interested guests

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to ticket purchase

24/7 Booking Chat

Visitors browse your haunted house website at any hour. Frontdesk Chat answers instantly, checks group sizes, shows available time slots, and books tickets—all without human intervention.

  • Automatically extracts group size, preferred date, and scare level preferences
  • Checks real-time availability across all attraction time slots
  • Books tickets and sends confirmations instantly
Frontdesk Chat
11:47 PM • Active
"Looking to bring a group of 8 this Saturday night. Do you have availability?"
AI
"Yes! I have 8:30 PM and 9:45 PM available for a group of 8. Both times give you full access to all three haunted attractions. Which works better?"
"8:30 PM is perfect!"
Tickets Booked ✓
Saturday, October 28 • 8:30 PM • 8 Guests
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Caller: "Is the attraction wheelchair accessible?"
AI: "Yes! Our Nightmare Manor has wheelchair-accessible routes. We also offer a lights-on option. Would you like to book tickets?"
✓ Booking Started

AI Phone Receptionist

Every call is answered instantly—group inquiries, accessibility questions, schedule changes, special events. The AI understands context, books tickets, handles modifications, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Books tickets and handles schedule modifications automatically
  • Recognizes returning guests from CRM and references past visits

Smart Outbound Follow-ups

When groups don't show up, Frontdesk Outbound automatically calls to reschedule. The AI references the original booking conversation, knows their preferences, and books a new time slot—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules visits and updates all systems automatically
Outbound Call
Smart Retry #2 • Connected
AI: "Hi Alex, this is Frontdesk. I noticed we missed your group of 8 on Saturday at 8:30 PM. Would you like to reschedule?"
Alex: "Yes! Can we do next Friday night instead?"
✓ Visit Rescheduled
Friday, November 3 • 9:00 PM • 8 Guests
Frontdesk CRM
Name
Alex Rodriguez
Group Details
8 Guests • All Three Attractions
Preferred Date
Saturday Nights
Source
Web Chat • 11:47 PM
Status
Tickets Booked

Unified CRM

Every interaction—chat, call, booking, group inquiry—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every guest and group organizer.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to ticket purchase
  • Syncs with calendar, tickets, and all systems

Marketing Automation

Orchestrate the entire guest journey across email, voice, SMS, and web. Automatically coordinate pre-visit reminders, special event announcements, and season-pass nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-visit reminder sequence
Parking info SMS scheduled
Post-visit feedback ready
Season pass offer queued
AI Email Agent
Coming Soon
Pre-Visit Email
"Hi Alex! Your group visit for 8 is confirmed for Saturday at 8:30 PM. Here's what to expect..."
Reminder Email
"Just a friendly reminder about your visit tomorrow night. Here are parking directions..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-visit confirmations, parking reminders, special event announcements, and season pass offers—all orchestrated by Marketing Automation.

  • Personalized email sequences based on guest behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart group booking forms that pre-fill from CRM data and guide organizers through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and upsell workflows.

  • Pre-filled with CRM data (name, email, group size)
  • AI-guided completion for special requests and accessibility needs
  • Automatically triggers outbound workflows on submission
AI Form
Group Booking Request
Pre-filled Fields
✓ Name, Email, Group Size (from CRM)
AI-Guided Fields
→ Special Requests
→ Accessibility Needs
What Happens Next
You're notified immediately and booking confirmation begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR HAUNTED HOUSES AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your haunted attraction. Each agent handles different tasks—answering calls, booking tickets, handling guest requests. They work together 24/7 to fill your showtimes faster during your peak season.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed bookings. Handles ticket inquiries, books attraction visits, and creates guest service requests automatically during your peak Halloween season.

Phone Calls Ticket Booking Guest Services
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies group bookings, shows available time slots and ticket pricing, answers questions about scare levels and VIP fast-pass options instantly. Books attraction visits and captures contact info—all through your website chat, 24/7 during your busy season.

Lead Qualifying Time Slot Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized attraction visit confirmations, showtime reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep thrill-seekers engaged throughout the season.

Confirmations Follow-Ups Reminders
TIER 1.00

Booking Teammate

Booking Assistant
Group Reservations

Pre-fills group booking forms from CRM data. Guides guests through party size selection and time slot preferences. Triggers automation workflows when reservations are submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to guests at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost bookings and keep thrill-seekers engaged during your busy season.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with attraction guests and group leaders. Sends visit confirmations, showtime reminders, and answers questions about scare levels and ticket upgrades via text—98% open rate during your peak season.

Visit Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available time slots. Click, talk, get answers about ticket pricing, scare levels, and VIP fast-pass options—no typing required. Perfect for mobile users browsing attractions on the go.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed guest and group booking data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by time slot, group size, and visitor status during your peak season.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Incident Teammate

Auto Incident Creator
Auto-Created

Guests don't submit incident reports—they just call or text. Your AI recognizes operational issues (broken animatronic, lighting malfunction, etc.), creates incident reports, triages by urgency, and notifies the right technical staff automatically during your busy season.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a guest was disappointed, if an operational issue was reported, if a group booking was made—you know instantly during your peak season.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one guest from midnight call to ticket purchase—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you tonight?"
Alex: "Hi, I'm planning a birthday party. Are you open Friday nights?"
AI: "Yes! We're open Friday nights 7 PM to midnight, $25 per person. Would you like to book tickets for your group?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Event Type
Birthday Party
Group Size
12 people
Preferred Date
Friday, October 13
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, birthday party, 12 people, Friday October 13th. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

FRI AT 7:30 PM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Friday at 7:30 PM with 12 tickets available, and books it. Instant confirmation—no waiting.

OCTOBER 2024
AI
S
M
T
W
T
F
S
1
2
3
4
5
6
7
8
9
10
11
12
13
7:30
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Group Booking
Alex Martinez • Friday, October 13 • 7:30 PM • 12 tickets
Automation Sequence
1
Tickets Booked
Trigger detected in CRM
2
Confirmation Email Sent
Tickets and waiver link delivered instantly
3
Reminder Scheduled
SMS reminder queued for Thursday
4
Follow-Up Queued
Post-visit feedback email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment tickets are booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and waiver forms—all happening automatically.

Inbox
2 New
Booking Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your group booking for Friday, October 13 at 7:30 PM is confirmed. 12 tickets reserved..."
Visit Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your visit tomorrow night! We're excited to scare you and your group..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels excited, and goes back to planning. Meanwhile, a reminder email is already scheduled for Thursday. No one had to remember to send it.

06
Friday, 8:00 PM

SHE FORGOT
TO SHOW UP

Friday night, Alex is stuck at work. She completely forgot about the haunted house. You're at the front desk, see the missed booking in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Friday, October 13 • 7:30 PM
AM
Alex Martinez
Group Booking • 12 tickets
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + booking data ready
07
Friday, 8:05 PM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her birthday party, her 12-person group. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Saturday, 11:30 AM

THE SECOND CALL
WORKS

Alex's phone rings. It's the second call from your AI. She's finally free—just woke up on Saturday morning. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you last night. Would you like to reschedule for tonight?" Alex says yes, picks Saturday night instead, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #2 • Connected
AI: "Hi Alex, I noticed we missed you for your group booking last night. Would you like to reschedule?"
Alex: "Yes! Can we do tonight instead? Same time?"
Booking Rescheduled
Saturday, October 14 • 7:30 PM • 12 tickets
09
Saturday, 9:15 PM

THEY LOVED
THE SCARES

Alex and her group show up for the rescheduled visit. They're terrified and love every minute. You check them in at your system. The moment you mark "Visit Complete," the system springs into action: post-visit feedback emails get queued, social media review requests are ready to send, and next season's early bird offers begin. All happening automatically—you're just running your attraction.

VISIT COMPLETE
Saturday, October 14 • 7:30 PM
Group Booking
Alex Martinez • 12 guests
Post-visit sequence activated
Frontdesk Forms
Feedback Survey • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 9:45 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the haunted house. She's walking to her car when her phone buzzes. It's a feedback survey from Frontdesk Forms—already filled with her name, email, and the night she just experienced. The AI guides her through rating questions right on her phone. When she submits it, you're immediately notified. The review request process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Visit completed • Feedback submitted
AI
"I remember your visit! How can I help?"
Alex
"Can I book tickets for next weekend too?"
12
Tuesday, 3:00 PM

SHE WANTS
TO COME BACK

Alex is at work, thinking about her birthday party. It was so fun, she wants to bring another group next weekend. She calls. The AI answers instantly, recognizes her from your CRM, remembers her visit and feedback, and is ready to help—no hold time, no voicemail, no missed calls. Alex books again in seconds.

13
October 20, 2024

ALEX BOOKS
SEASON PASS

After two amazing visits, Alex buys a season pass. The system automatically sends VIP welcome emails, exclusive event invites, and early access codes. Alex is now a loyal guest who'll come back all season.

SEASON PASS PURCHASED
Alex Martinez • VIP Access
14
October 27, 2024 • 7:15 PM

SHE TEXTS
AT 7:15 PM

Alex just arrived for another visit. She has questions: "Can I bring outside food?" "Are photos allowed inside?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! Can I bring outside food?"
AI
"Hi Alex! Outside food and drinks are not permitted, but we have a snack bar with candy, popcorn, and drinks!"
Alex
"Are photos allowed inside?"
AI
"Photos are allowed in the lobby and exit area, but not during the walk-through for safety. Enjoy your visit!"
15
November 3, 2024 • 2:30 PM

SHE HAS
A QUESTION

Alex wants to book a private group event for her company. It's 2:30 PM on Sunday afternoon. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the request, creates an event inquiry ticket, and schedules a callback for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes what she needs, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
INQUIRY CREATED
Private Corporate Event
Callback scheduled: Monday, 9:00 AM
17
October 1, 2025

NEXT SEASON
OPENS SOON

Next season is about to start. Alex gets notified automatically—email, text, or both, your choice. The system sends season announcements, special event notifications, early bird ticket offers, and VIP previews. Guests stay informed without you sending individual messages. Everything happens automatically.

Season Announcement
Sent to All Season Pass Holders
OPENING NIGHT
2025 Season Starts October 4
VIP early access • New haunts unveiled
SPECIAL EVENT
Extreme Night - October 31
Adults only • Extra scares • Limited tickets
VIP PERK
Season Pass Renewal
15% off if you renew before September 15
✓ All season pass holders notified
No manual sending required
SEASON PASS RENEWED
September 10, 2025
Alex Martinez
VIP Season Pass • 2025 Season
✓ Renewed early with 15% discount
Unlimited visits all season
Why she renewed
"Always had an amazing time, easy booking, quick responses, loved the new themes each year"
18
September 10, 2025

A YEAR LATER
SHE RENEWS

A year later, Alex renews her season pass. She had an amazing experience—questions were answered instantly, booking was effortless, and every visit was memorable. The same AI that helped her book tickets kept her engaged all season. That's the full journey: first-time caller to loyal guest to renewal.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your haunted attraction

Can it handle after-hours booking calls? +

Yes. The AI answers calls 24/7, takes group bookings, checks time slot availability, and reserves tickets—all while your team sleeps. No more missed revenue at 2 AM when customers are planning their Halloween weekend.

How does it handle guest questions and special requests? +

The AI answers common questions about scare intensity levels, age restrictions, accessibility accommodations, and special effects. It can flag VIP experience requests, birthday party inquiries, and wheelchair accessibility needs for your team to follow up on.

Does it reduce ticket no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before time slots. When no-shows happen, it can offer last-minute reschedules or waitlist other guests—recovering up to 40% of missed bookings and maximizing capacity.

Can it book tickets directly into my system? +

Yes. Integrates with ticketing platforms, Google Calendar, and most scheduling systems. The AI checks real-time availability across time slots and attractions, books tickets instantly, and processes group reservations—no back-and-forth needed.

How does group booking work? +

After taking initial details, the AI automatically creates group booking requests pre-filled with party size, preferred dates, and special needs. It guides callers through VIP packages and add-on experiences. When submitted, you're notified immediately with all the details.

Does it work with my existing ticketing system? +

Yes. Frontdesk integrates with most ticketing platforms including Eventbrite, Square, Shopify, and custom booking systems. All data syncs automatically—reservations, time slots, guest information, and payment confirmations.

Can it handle multiple attractions or locations? +

Absolutely. The AI knows all your attractions, time slot availability, pricing tiers, and scare levels. It can route calls based on location, handle multi-attraction passes, and manage multiple venues simultaneously during peak Halloween season.

What about waiver management and medical concerns? +

The AI can send digital waivers automatically after booking and collect important medical information like heart conditions, pregnancy, or phobias. For serious medical concerns, it escalates to your management team immediately for proper guidance.

How much does it cost? +

Pricing is based on your seasonal volume and call traffic. Most haunted attractions see ROI within the first weekend from increased bookings and reduced no-shows during peak season. Contact us for a custom quote tailored to your October rush.

GET STARTED WITH
FRONTDESK

Stop missing group bookings at midnight. Start filling time slots while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."