HR Consulting Firms AI Receptionist | Automate Client Intake & Scheduling | Frontdesk

BOOK MORE
CLIENT CONSULTATIONS
WHILE YOU SLEEP

Every missed call is a lost client. Every delayed response costs revenue. Frontdesk AI answers calls 24/7, schedules consultations, qualifies leads, and captures opportunities—all while your consultants focus on strategy.

24/7 Coverage
No Setup Fees

Frontdesk AI

For HR Consulting Firms

Incoming Call...

Prospective Client

"Hi, we need help with talent acquisition strategy. Do you have availability this week?"

AI Receptionist

"Absolutely! I can schedule a consultation with our senior consultant. Are you available Thursday at 2 PM?"

✓ Consultation Booked • Thursday 2 PM

The Problem

HR CONSULTING FIRMS
LOSE CLIENTS DAILY

You're losing revenue every day prospects can't reach you. Companies call after hours, consultations get missed, and your team can't keep up with intake calls. There's a better way.

You Miss Calls When Companies Need You Most

A CFO finds your firm at 8 PM, calls about urgent benefits consulting, and gets voicemail. By the time you check messages in the morning, they've already engaged with a competitor who answered.

The Cost
$15,000+
Lost per missed client opportunity

Your Consultants Are Drowning in Admin Calls

While you're in a strategy session, three more calls come in. Discovery call requests, compliance questions, proposal follow-ups—you can't be everywhere at once. Prospects get frustrated waiting, and you lose contracts.

The Cost
40+ calls/day
Per HR consultant

Consultations No-Show and You Lose Them Forever

You block your calendar, prepare the discovery materials, and dial in. They don't show. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another lost client opportunity.

The Cost
25% no-show
Rate for discovery calls
$180K
Average annual revenue per client lost
55%
Of inquiries happen outside business hours
48 hours
Window to respond before losing a lead

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to signed engagement

24/7 Client Inquiry Chat

Companies visit your HR consulting website at any hour. Frontdesk Chat answers instantly, qualifies leads, discusses service needs, and books discovery calls—all without human intervention.

  • Automatically extracts company size, service needs, and timeline
  • Checks real-time consultant availability across your team
  • Books consultations directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, we need help with employee benefits consulting. What services do you offer?"
AI
"We specialize in benefits design, compliance, and vendor selection. How many employees does your organization have?"
"About 150 employees. Can we schedule a consultation?"
Consultation Booked ✓
Thursday, March 14 • 10:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk for Evergreen HR Consulting. How can I help?"
Caller: "I need to reschedule my strategy session for next week..."
AI: "I'll help you reschedule right away. What day works best for you?"
✓ Session Rescheduled

AI Phone Receptionist

Every call is answered instantly—consultation requests, project inquiries, schedule changes. The AI understands context, manages appointments, schedules follow-ups, and escalates to consultants only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Manages consultation scheduling and rescheduling
  • Recognizes clients from CRM and references past engagements

Smart Outbound Follow-ups

When consultations are missed, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their HR needs, and books a new meeting—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules consultations and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed we missed you for the benefits consulting session on Thursday. Would you like to reschedule?"
Sarah: "Yes! Can we do next Tuesday instead?"
✓ Consultation Rescheduled
Tuesday, March 19 • 10:00 AM
Frontdesk CRM
Company
TechStart Inc.
Service Interest
Benefits Consulting • 150 employees
Target Start Date
April 1, 2024
Source
Web Chat • 2:14 AM
Status
Consultation Scheduled

Unified CRM

Every interaction—chat, call, consultation, project inquiry—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every prospect and client.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to contract signing
  • Syncs with calendar, tasks, and all systems

Marketing Automation

Orchestrate the entire prospect journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and re-engagement sequences
Automated Follow-Ups
What's Happening Now
Pre-consultation email sequence
Reminder SMS scheduled
Post-meeting follow-up ready
Proposal request queued
AI Email Agent
Coming Soon
Pre-Consultation Email
"Hi Sarah! Your strategy consultation is confirmed. Here's what to prepare..."
Reminder Email
"Just a friendly reminder about your consultation tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on prospect behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart engagement forms that pre-fill from CRM data and guide prospects through completion. When forms are submitted, they automatically trigger outbound automation sequences for qualification and proposal workflows.

  • Pre-filled with CRM data (company, contact, service interest)
  • AI-guided completion for company size and project scope
  • Automatically triggers outbound workflows on submission
AI Form
Service Request
Pre-filled Fields
✓ Company, Contact, Service Type (from CRM)
AI-Guided Fields
→ Company Size
→ Project Scope & Timeline
What Happens Next
Your team is notified immediately and qualification begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR HR CONSULTING FIRMS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your HR consulting practice. Each agent handles different tasks—answering calls, booking consultations, handling client requests. They work together 24/7 to help you serve more clients faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed opportunities. Handles client inquiries, books HR consultations, and creates service requests automatically.

Phone Calls Consultation Booking Client Requests
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies business leads, explains your HR services and pricing, answers questions about employee training, compliance support, and recruitment instantly. Books strategy sessions and captures contact info—all through your website chat, 24/7.

Lead Qualifying Service Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized consultation confirmations, meeting reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep prospects engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Intake Form Teammate

Intake Form Assistant
Client Intake Forms

Pre-fills client intake forms from CRM data. Guides businesses through company information, headcount, and HR needs assessment. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to prospects at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep businesses engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with business clients and prospects. Sends consultation confirmations, meeting reminders, and answers questions about your HR services via text—98% open rate.

Meeting Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about your HR services. Click, talk, get answers about pricing, expertise areas, and consulting packages—no typing required. Perfect for busy executives browsing on mobile.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed client and prospect data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by company, engagement stage, and lead status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Clients don't submit tickets—they just call or text. Your AI recognizes support requests (onboarding questions, policy clarifications, document requests, etc.), creates tickets, triages by urgency, and notifies the right consultant automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a prospect was frustrated, if an urgent compliance question was asked, if a high-value consultation was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one prospect from phone call to signed contract—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I need help with an executive search for a VP of Operations. Do you have capacity?"
AI: "Absolutely! We specialize in executive placements. Would you like to schedule a consultation to discuss your needs?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Service Needed
Executive Search
Position
VP of Operations
Target Start Date
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, executive search service, VP of Operations position, March 15th target start date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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11AM
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Initial Consultation
Alex Martinez • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Consultation Booked
Trigger detected in CRM
2
Confirmation Email Sent
Meeting confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-consultation email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and intake forms—all happening automatically.

Inbox
2 New
Consultation Confirmation
To: alex@company.com
Sent ✓
"Hi Alex! Your initial consultation is confirmed for Saturday, March 9 at 11:00 AM..."
Meeting Reminder
To: alex@company.com
Scheduled
"Just a friendly reminder about your consultation tomorrow! We're excited to discuss your VP of Operations search..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at the grocery store. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AM
Alex Martinez
Initial Consultation
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her executive search needs, her VP of Operations position. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the consultation on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Consultation Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE'S READY
TO ENGAGE

Alex shows up for the rescheduled consultation. She's impressed with your approach. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-consultation follow-up emails get queued, the engagement agreement is ready to send, and onboarding workflows begin. All happening automatically—you're just having the conversation.

CONSULTATION COMPLETE
Saturday, March 16 • 2:00 PM
Executive Search
Alex Martinez
Post-consultation sequence activated
Frontdesk Forms
Engagement Agreement • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the consultation. She's walking to her car when her phone buzzes. It's an engagement agreement from Frontdesk Forms—already filled with her name, email, and the service you just discussed. The AI guides her through company and position details right on her phone. When she submits it, you're immediately notified. The client onboarding process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Consultation completed • Agreement submitted
AI
"I remember your consultation! How can I help?"
Alex
"Question about the search timeline..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about the engagement. She has a question about the search timeline. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and agreement, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

ALEX SIGNS
THE CONTRACT

With all questions answered, Alex signs the engagement contract. The system automatically sends welcome emails, project kickoff instructions, and candidate profile guidelines. Alex is officially your client.

CONTRACT SIGNED
Executive Search • VP of Operations
14
April 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex just wrapped a board meeting. She has questions: "Can we refine the candidate profile?" "What's the current timeline?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! Can we adjust the candidate profile?"
AI
"Hi Alex! Absolutely. I'll notify your consultant right away. What changes would you like..."
Alex
"What's the current timeline?"
AI
"We're in week 2 of candidate sourcing. First interviews are scheduled for next week. On track for your March 15 target!"
15
April 15, 2024 • 8:30 PM

NEEDS AN
UPDATE

Alex needs a status update on the search. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands her request, pulls the latest project status, and provides a comprehensive update. Alex doesn't have to wait for business hours or send emails. She just asks the question, and it's answered.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
STATUS UPDATE PROVIDED
Executive Search Progress
5 candidates screened • 3 interviews scheduled
17
May 5, 2024

FINALIST
INTERVIEWS

There are finalist interviews this week. Alex gets notified automatically—email, text, or both, your choice. The system sends project updates, interview schedules, candidate briefings, and progress reports. Clients stay informed without you sending individual messages. Everything happens automatically.

Project Update
Sent to Client
MILESTONE
Finalist Interviews
Tuesday, May 7 • 2:00 PM • 3 Candidates
UPDATE
Candidate Profiles
Updated briefings sent for review
REMINDER
Interview Prep Call
Monday, May 6 at 10:00 AM
✓ Client notified automatically
No manual sending required
ENGAGEMENT EXTENDED
March 15, 2025
Alex Martinez
New Search: Director of Finance
✓ New engagement signed
Additional executive search
Why she extended
"Exceptional service, always responsive, great candidates delivered on time"
18
March 15, 2025

A YEAR LATER
SHE EXTENDS

A year later, Alex extends the engagement for another executive search. She had an exceptional experience—communication was always instant, updates were timely, and the search was successful. The same AI that helped her find the first candidate kept her satisfied throughout the process. That's the full journey: prospect to client to repeat business.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your HR consulting practice

Can it handle after-hours client calls? +

Yes. The AI answers calls 24/7, qualifies new client inquiries, collects project details, and books consultations—all while your team sleeps. No more missed business opportunities after hours.

How does it handle urgent client requests? +

The AI creates support tickets automatically, collects all details (company name, issue description, urgency level), and routes them to the appropriate consultant. Critical HR issues can be escalated immediately to senior staff.

Does it reduce consultation no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed meetings.

Can it book consultations directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books consultations instantly—no back-and-forth emails needed.

How does the client intake process work? +

After consultations, prospective clients automatically receive an intake form that's pre-filled with their info from the CRM. The AI guides them through service selection and project scope questions. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including Salesforce, HubSpot, Zoho, and other HR consulting platforms. All data syncs automatically—client inquiries, consultations, intake forms, and support tickets.

Can it handle multiple service lines or specializations? +

Absolutely. The AI knows all your service offerings, consultant expertise, pricing structures, and availability. It can route calls based on specialization, handle multi-service inquiries, and manage different practice areas simultaneously.

What about urgent compliance issues and HR emergencies? +

The AI handles urgent requests 24/7, verifies client identity, and can coordinate with your consulting team. For true emergencies like compliance violations or legal issues, it immediately escalates to your senior consultants.

How much does it cost? +

Pricing is based on your firm size and call volume. Most HR consulting firms see ROI within the first month from reduced no-shows and increased client conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing client inquiries after hours. Start booking consultations while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."