Every empty room costs money. Every missed call is a lost booking. Frontdesk AI answers calls 24/7, handles reservations, manages guest inquiries, and secures bookings—all while your team sleeps.
For Ice Hotels & Unique Stays
Incoming Call...
Guest
"Hi, I'm interested in booking an ice suite. Do you have availability for this weekend?"
AI Receptionist
"Yes! We have the Northern Lights Suite available—king ice bed, thermal sleeping bags included, $450/night. Would you like to reserve it?"
✓ Booking Confirmed • Northern Lights Suite
You're losing bookings every day your unique rooms sit empty. Adventure seekers call at midnight, no-shows waste your time, and your team can't keep up with international inquiries. There's a better way.
A couple planning their bucket-list trip finds your ice hotel at 2 AM, calls, and gets voicemail. By the time you check messages in the morning, they've already booked with a competitor who answered.
While you're giving a tour of the ice chapel, five more calls come in from different time zones. Northern lights questions, thermal gear inquiries, experience package requests—you can't be everywhere at once. International travelers get frustrated waiting, and you lose bookings.
You clear your schedule, prepare the ice suite walkthrough, warm up the hot beverage bar, and show up. They don't. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty ice room during peak season.
One AI workforce that handles every touchpoint—from first inquiry to confirmed booking
Travelers discover your ice hotel website at any hour. Frontdesk Chat answers instantly, qualifies guests, shows available igloo suites and ice rooms, and books reservations—all without human intervention.
Every call is answered instantly—guest service requests, booking inquiries, activity questions. The AI understands context, creates service tickets, schedules ice sculpting classes and dog sledding tours, and escalates to humans only when needed.
When guests abandon bookings, Frontdesk Outbound automatically calls to re-engage. The AI references the original chat conversation, knows their preferences for Northern Lights excursions or ice sculpting, and completes the reservation—all while updating your CRM and calendar.
Every interaction—chat, call, booking, service request—automatically creates and updates guest profiles in your CRM. No manual data entry. No missed information. One complete view of every traveler and returning guest.
Orchestrate the entire guest journey across email, voice, SMS, and web. Automatically coordinate follow-ups, pre-arrival details, and re-engagement sequences based on behavior and booking history.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-arrival confirmations, packing tips, activity reminders, and return guest sequences—all orchestrated by Marketing Automation.
Smart booking forms that pre-fill from CRM data and guide guests through completion. When forms are submitted, they automatically trigger outbound automation sequences for upsells and experience recommendations.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your ice hotel or unique property. Each agent handles different tasks—answering calls, booking reservations, handling guest requests. They work together 24/7 to fill your unique accommodations faster.
Answers every call instantly—no voicemail, no missed bookings. Handles reservation inquiries, books ice hotel stays and igloo experiences, and creates guest service requests automatically.
Qualifies booking inquiries, shows available ice suites and igloos with pricing, answers questions about winter experiences and northern lights viewing dates instantly. Books stays and captures contact info—all through your website chat, 24/7.
Sends personalized reservation confirmations, arrival reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send cold weather gear tips and northern lights viewing alerts at the right time to keep guests engaged.
Pre-fills reservation forms from CRM data. Guides guests through dietary restrictions and experience preferences. Triggers automation workflows when submitted.
Automatically reaches out to potential guests at the right time. Makes outbound calls to abandoned bookings, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost reservations and keep adventure seekers engaged.
Handles two-way SMS conversations with potential and current guests. Sends reservation confirmations, check-in reminders, and answers questions about available ice suites via text—98% open rate.
Lets website visitors speak directly to your website about available ice suites. Click, talk, get answers about nightly rates, availability, and arctic activities—no typing required. Perfect for mobile users browsing unique stays.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed guest data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by experience type, room, and booking status.
Guests don't submit requests—they just call or text. Your AI recognizes service needs (extra thermal blankets, room temperature too cold, etc.), creates service tickets, triages by urgency, and notifies the right staff automatically.
Watches every conversation and alerts you when it matters. If a guest was concerned about cold temperatures, if a service issue was reported, if an ice suite was booked—you know instantly.
Follow one guest from late-night inquiry to booking confirmation—see how every system works together
Alex calls at 2 AM planning her dream ice hotel stay. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, Northern Lights Suite preference, $450 budget, February 15th check-in. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your availability calendar, confirms the Northern Lights Suite for two nights, and secures the booking. Instant confirmation—no waiting.
The moment the booking is confirmed, the system springs into action. Confirmation emails, pre-arrival information, packing lists, and activity recommendations—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels excited, and goes back to sleep. Meanwhile, pre-arrival emails are already scheduled: what to pack, arrival instructions, activity recommendations. No one had to remember to send them.
Wednesday morning, Alex's work schedule changed. She calls to see if she can move her reservation to the following week. You answer, check availability in your system, and update her booking. One click. The system takes over from here—confirmation emails, updated calendar, new pre-arrival sequence. You don't have to think about what to do next.
The moment you update Alex's booking, the system springs into action. It remembers everything: the 2 AM phone call, her Northern Lights Suite preference, her $450/night budget. The new dates go live, confirmation emails are sent, and the pre-arrival sequence resets for February 22nd. The entire rebooking process completes—you don't have to think about it.
Alex is packing for her trip. She's wondering about the sleeping bags—does she need to bring her own? It's 8:15 PM. She texts your AI. It answers instantly with all the details she needs. "Thermal sleeping bags rated to -30°C are provided for all guests. Just bring warm layers to wear inside!" Alex feels reassured and continues packing. No waiting, no missed messages.
Alex arrives for check-in. Everything is ready—her Northern Lights Suite, welcome packet, and personalized itinerary. You check her in and mark it complete in your CRM. The moment you click "Checked In," the system springs into action: in-stay experience emails get queued, activity reminders are scheduled, and post-stay review requests are prepared. All happening automatically—you're just welcoming the guest.
Alex just checked in. While she's getting the welcome tour, her phone buzzes. It's a guest registration form from Frontdesk Forms—already filled with her name, email, and the suite she's staying in. The AI guides her through emergency contact and dietary preferences right on her phone. When she submits it, you're immediately notified. Everything is documented automatically—all without you lifting a finger.
Alex is settling into her ice suite. She's wondering what time the Northern Lights viewing experience starts. She calls. The AI answers instantly, recognizes her from your CRM, remembers her check-in and suite details, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds and heads to the viewing area.
After two unforgettable nights in the ice suite, Alex checks out. The system automatically sends thank-you emails, review requests, and future booking incentives. She leaves with incredible memories and photos to share.
Two weeks after her stay, Alex is already planning her return. She has questions: "Do you offer summer stays?" "What activities are available in warmer months?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone tag, no searching through websites.
Alex is booking her summer visit and wants to arrange a surprise proposal dinner. It's 4:30 PM on a Saturday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the request, notes all the details, and creates a special arrangements ticket for your team. Alex doesn't have to wait for business hours or send multiple emails. She just describes what she needs, and it's documented.
There's a strong aurora forecast for this week—perfect timing for Alex's summer visit. She gets notified automatically—email, text, or both, your choice. The system sends weather updates, activity reminders, experience updates, and property news. Guests stay informed without you sending individual messages. Everything happens automatically.
Six months later, Alex books her third stay. She had incredible experiences—questions were always answered instantly, special requests were handled perfectly, and she felt taken care of. The same AI that helped her book the first time kept her engaged as a returning guest. That's the full journey: inquiry to booking to loyal repeat guest.
Everything you need to know about using Frontdesk for your ice hotel or unique stay property
Yes. The AI answers calls 24/7, qualifies guests, checks room availability, explains unique features like ice sculptures and thermal sleeping bags, and confirms reservations—all while you sleep. No more missed bookings at 3 AM from international travelers.
The AI logs special requests automatically, collects all details (ice suite preferences, Northern Lights wake-up calls, dietary restrictions for gourmet experiences), and routes them to your hospitality team. VIP experiences and proposals can be flagged for personalized attention.
Yes. The system automatically sends confirmation emails with packing tips and reminder texts before arrivals. When no-shows happen, it immediately reaches out to reschedule—recovering up to 40% of missed reservations and preserving your limited seasonal availability.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability for ice suites, igloo stays, aurora viewing slots, and adventure packages—booking instantly with no back-and-forth emails needed.
After booking, guests automatically receive detailed preparation guides that include what to pack for sub-zero temperatures, arrival instructions, and activity itineraries. The AI answers common questions about thermal gear, photography tips, and safety protocols. When they check in, you're notified immediately.
Yes. Frontdesk integrates with most hospitality systems including Cloudbeds, Guesty, Opera, and others. All data syncs automatically—guest inquiries, bookings, experience packages, and concierge requests.
Absolutely. The AI knows all your properties—ice hotels, treehouses, underwater suites, cave dwellings—plus room availability, seasonal schedules, pricing, and unique amenities. It can route calls based on experience type, handle multi-location inquiries, and manage your entire portfolio of extraordinary stays simultaneously.
The AI handles urgent situations 24/7, provides safety information about extreme temperatures, and can coordinate with on-site staff for immediate assistance. For true emergencies like blizzards or medical situations, it immediately escalates to your on-call hospitality team.
Pricing is based on your property portfolio and inquiry volume. Most ice hotels and unique stay operators see ROI within the first month from reduced no-shows, increased bookings from international time zones, and higher conversion rates. Contact us for a custom quote.
Stop missing bookings at 2 AM. Start confirming reservations while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."