Immigration Consultants AI Receptionist | Automate Client Intake & Case Management | Frontdesk

IMMIGRATION CONSULTANTS
AI RECEPTIONIST
NEVER MISS A CLIENT

Every missed call is a lost client. Every delayed response means they call your competitor. Frontdesk AI answers calls 24/7, schedules consultations, answers visa questions, and captures leads—all while you focus on cases.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Immigration Consultants

Incoming Call...

Prospective Client

"Hi, I need help with a work visa application. Can I schedule a consultation?"

AI Receptionist

"Absolutely! We specialize in work visas. I have availability tomorrow at 2 PM or Thursday at 10 AM. Which works better for you?"

✓ Consultation Booked • Tomorrow 2 PM

The Problem

IMMIGRATION CONSULTANTS
LOSE CLIENTS DAILY

You're losing qualified applicants every day you miss calls. Prospects reach out during urgent visa deadlines, no-shows waste your consultation slots, and your team can't handle the inquiry volume. There's a better way.

You Miss Calls During Critical Deadlines

Someone finds your firm at 10 PM with an urgent visa expiration, calls, and gets voicemail. By the time you check messages in the morning, they've already retained another consultant who answered immediately.

The Cost
$3,500/case
Average lost per missed inquiry

Your Team Is Overwhelmed With Inquiries

While you're in a consultation, five more calls come in. Document requests, case status updates, initial screening questions—you can't be everywhere at once. Applicants get frustrated waiting, and you lose qualified clients.

The Cost
60+ calls/day
Per immigration consultant

Consultations No-Show and You Lose Them Forever

You block off an hour, prepare their case materials, and wait. They don't show. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted billable time and another lost client.

The Cost
35% no-show
Rate for initial consultations
$42,000
Lost annually from missed calls
45%
Of inquiries happen after business hours
24 hours
Window before applicants choose another firm

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to approved application

24/7 Consultation Chat

Immigration applicants visit your website at any hour. Frontdesk Chat answers instantly, qualifies leads, explains visa types, and books consultations—all without human intervention.

  • Automatically extracts visa type, timeline, and eligibility details
  • Answers common questions about work permits, family sponsorship, and PR
  • Books consultations directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, I need help with a work permit application. What's the process?"
AI
"I can help with that! We specialize in work permits. Would you like to schedule a free consultation to discuss your eligibility?"
"Yes! This Saturday works."
Consultation Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "I submitted my documents last week but haven't heard back..."
AI: "Let me check your application status right away. What's your file number?"
✓ Case #4920 Status Retrieved

AI Phone Receptionist

Every call is answered instantly—application status inquiries, document questions, consultation requests. The AI understands context, retrieves case information, schedules follow-ups, and escalates to consultants only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Provides case status updates automatically
  • Recognizes clients from CRM and references their application history

Smart Outbound Follow-ups

When consultations are missed, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their immigration goals, and books a new appointment—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules consultations and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed we missed you for the work permit consultation on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do this Saturday instead?"
✓ Consultation Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Sarah Chen
Visa Type
Work Permit (LMIA-based)
Target Timeline
Application by March 15, 2024
Source
Web Chat • 2:14 AM
Status
Consultation Scheduled

Unified CRM

Every interaction—chat, call, consultation, document submission—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every client and applicant.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to application approval
  • Syncs with calendar, case files, and all systems

Marketing Automation

Orchestrate the entire applicant journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on application status and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Case-triggered workflows and sequences
  • Automatic follow-ups for document collection and deadlines
Automated Follow-Ups
What's Happening Now
Pre-consultation email sequence
Reminder SMS scheduled
Post-consultation follow-up ready
Document checklist queued
AI Email Agent
Coming Soon
Pre-Consultation Email
"Hi Sarah! Your consultation is confirmed. Here's what to bring and expect..."
Reminder Email
"Just a friendly reminder about your consultation tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, follow-ups, and document request sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on application progress
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart immigration forms that pre-fill from CRM data and guide applicants through completion. When forms are submitted, they automatically trigger outbound automation sequences for document collection and eligibility assessment.

  • Pre-filled with CRM data (name, email, visa type)
  • AI-guided completion for work history and education credentials
  • Automatically triggers outbound workflows on submission
AI Form
Immigration Assessment
Pre-filled Fields
✓ Name, Email, Visa Type (from CRM)
AI-Guided Fields
→ Work Experience
→ Education Credentials
What Happens Next
You're notified immediately and eligibility assessment begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR IMMIGRATION CONSULTANTS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your immigration practice. Each agent handles different tasks—answering calls, booking consultations, handling document requests. They work together 24/7 to convert more clients faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed consultations. Handles immigration inquiries, books initial assessments, and creates document request tickets automatically.

Phone Calls Consultation Booking Document Requests
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies immigration leads, answers questions about visa types, processing times, and eligibility requirements instantly. Books consultations and captures contact info—all through your website chat, 24/7.

Lead Qualifying Visa Information Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized consultation confirmations, document deadline reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep clients engaged throughout their immigration journey.

Confirmations Follow-Ups Reminders
TIER 1.00

Intake Form Teammate

Client Intake Assistant
Client Intake Forms

Pre-fills client intake forms from CRM data. Guides applicants through citizenship status, travel history, and documentation requirements. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to prospective clients at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups about application status, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep prospects engaged throughout their immigration process.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with prospective and current immigration clients. Sends consultation confirmations, document deadline reminders, and answers questions about visa status and processing times via text—98% open rate.

Meeting Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about immigration services. Click, talk, get answers about visa types, eligibility requirements, and processing times—no typing required. Perfect for mobile users researching immigration options.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed prospective and current client data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by case type, visa category, and application status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Task Teammate

Auto Task Creator
Auto-Created

Clients don't submit tasks—they just call or text. Your AI recognizes client needs (missing documents, deadline approaching, status update requested, etc.), creates tasks, triages by urgency, and notifies the right case manager automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a prospect was frustrated, if a document deadline is approaching, if a consultation was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one client from inquiry to approved visa—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM from overseas. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I need help with a work visa application. I'm moving to the US for a new job."
AI: "I can help with that! We specialize in H-1B and employment-based visas. Would you like to schedule a consultation?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Visa Type
H-1B Work Visa
Current Location
Toronto, Canada
Start Date
April 1, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, H-1B visa interest, Toronto location, April 1st job start date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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H-1B Consultation
Alex Chen • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Consultation Booked
Trigger detected in CRM
2
Confirmation Email Sent
Consultation confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-consultation email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and document checklists—all happening automatically.

Inbox
2 New
Consultation Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your H-1B consultation is confirmed for Saturday, March 9 at 11:00 AM. Here's what to bring..."
Consultation Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your consultation tomorrow! We're excited to discuss your H-1B visa application..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to researching visa requirements. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is dealing with a family emergency. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AC
Alex Chen
H-1B Consultation
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original conversation + client data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her H-1B visa interest, her Toronto location, her April 1st start date. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—the family emergency is resolved. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the H-1B consultation on Saturday. Would you like to reschedule?"
Alex: "Yes! I had a family emergency. Can we do this Saturday instead?"
Consultation Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE'S READY
TO PROCEED

Alex shows up for the rescheduled consultation. She's confident about moving forward. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-consultation follow-up emails get queued, the client intake form is ready to send, and document collection workflows begin. All happening automatically—you're just providing expert guidance.

CONSULTATION COMPLETE
Saturday, March 16 • 2:00 PM
H-1B Work Visa
Alex Chen
Onboarding sequence activated
Frontdesk Forms
Client Intake Form • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a client intake form from Frontdesk Forms—already filled with her name, email, and the visa type you just discussed. The AI guides her through passport details and education history right on her phone. When she submits it, you're immediately notified. The document collection process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Consultation completed • Intake form submitted
AI
"I remember your consultation! How can I help?"
Alex
"Question about the document requirements..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex's at work, thinking about her visa application. She has a question about document requirements. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and intake form, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 18, 2024

ALEX SIGNS
HER RETAINER

With all her questions answered, Alex signs the retainer agreement. The system automatically sends welcome emails, document checklist reminders, and next steps. Alex's officially your client.

RETAINER SIGNED
H-1B Work Visa Application
14
March 25, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex is gathering documents for her application. She has questions: "Do I need certified copies?" "What format for my diploma?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! Do I need certified copies of my diploma?"
AI
"Hi Alex! Yes, for H-1B applications you'll need certified copies. Here's the process: [link]..."
Alex
"What format should I scan them in?"
AI
"PDF format, 300 DPI minimum. You can upload directly to your client portal. Need help accessing it?"
15
April 15, 2024 • 8:30 PM

WHERE'S MY
APPLICATION?

Alex's application was submitted last week. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, checks her case status, and provides an update. Alex doesn't have to wait for business hours or send emails. She just asks the question, and gets her answer.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
CASE STATUS UPDATE
H-1B Application - In Progress
Status: Under USCIS Review • Expected: 6-8 weeks
17
May 5, 2024

POLICY UPDATE
ALERT

There's a new USCIS policy change affecting H-1B applications. Alex gets notified automatically—email, text, or both, your choice. The system sends policy updates, case status changes, interview reminders, and deadline notifications. Clients stay informed without you sending individual messages. Everything happens automatically.

Client Updates
Sent to All Active Clients
POLICY UPDATE
H-1B Processing Changes
New USCIS guidelines effective June 1 • What this means for your case
CASE UPDATE
Biometrics Scheduled
Your appointment is confirmed for May 15
REMINDER
Document Renewal Needed
Your passport expires in 6 months - action required
✓ All clients notified
No manual sending required
VISA APPROVED
June 15, 2024
Alex Chen
H-1B Work Visa • 3-year approval
✓ Approved by USCIS
Start date: April 1, 2024
Why she refers others
"Always got answers immediately, never felt lost in the process, knew exactly what to expect at every step"
18
June 15, 2024

THREE MONTHS LATER
APPROVED

Three months later, Alex's visa is approved. She had a great experience—questions were answered instantly, she always knew her case status, and she felt supported throughout the process. The same AI that helped her book her first consultation kept her informed and confident as a client. That's the full journey: inquiry to consultation to approved visa.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your immigration practice

Can it handle after-hours consultation inquiries? +

Yes. The AI answers calls 24/7, qualifies potential clients, explains visa options, and books consultations—all while your team sleeps. No more missed opportunities from international time zones.

How does it handle document submission requests? +

The AI creates document request tickets automatically, collects all details (case number, document type, deadline urgency), and routes them to your case management team. Urgent filings can be escalated immediately.

Does it reduce consultation no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.

Can it book consultations directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books consultations instantly—no back-and-forth emails needed.

How does the client intake process work? +

After consultations, clients automatically receive an intake form that's pre-filled with their info from the CRM. The AI guides them through immigration history and document verification. When submitted, you're notified immediately.

Does it work with my existing case management systems? +

Yes. Frontdesk integrates with most systems including Docketwise, ImmigrationTracker, LawLogix, and others. All data syncs automatically—prospects, consultations, intake forms, and document requests.

Can it handle multiple visa types and service offerings? +

Absolutely. The AI knows all your services, visa categories, processing times, and fees. It can route calls based on case type, handle multi-service inquiries, and manage family-based and employment-based cases simultaneously.

What about urgent case status inquiries and deadline emergencies? +

The AI handles case status inquiries 24/7, verifies client identity, and provides real-time updates from your case management system. For true emergencies like imminent deadlines, it immediately escalates to your on-call attorney.

How much does it cost? +

Pricing is based on your practice size and call volume. Most immigration consultants see ROI within the first month from reduced no-shows and increased client conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing consultations at 2 AM. Start booking clients while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."