IV Drip Lounges AI Receptionist | 24/7 Booking & Client Care | Frontdesk

FILL YOUR
APPOINTMENT SLOTS
WHILE YOU SLEEP

Every empty appointment slot costs money. Every missed call is a lost client. Frontdesk AI answers calls 24/7, books IV therapy sessions, handles client questions, and fills your schedule—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For IV Drip Lounges

Incoming Call...

Client

"Hi, I'm interested in the Myers Cocktail. Do you have any openings today?"

AI Receptionist

"Yes! We have a 3 PM slot available for the Myers Cocktail—60 minutes, $175. Would you like me to book that for you?"

✓ Session Booked • 3 PM

The Problem

IV DRIP LOUNGES
LOSE CLIENTS EVERY DAY

You're losing bookings every hour your phone goes unanswered. Wellness clients call after work, no-shows waste your IV therapy suite, and your front desk can't keep up. There's a better way.

You Miss Calls When Clients Are Ready to Book

Someone finds your IV hydration lounge at 8 PM feeling exhausted, calls, and gets voicemail. By the time you check messages in the morning, they've already booked with a competitor who answered immediately.

The Cost
$125/session
Lost per missed booking

Your Front Desk Is Drowning in Calls

While you're administering an IV drip, three more calls come in. First-time consultations, vitamin drip questions, membership inquiries—you can't be everywhere at once. Clients get frustrated waiting, and you lose bookings.

The Cost
60+ calls/day
Per lounge location

Appointments No-Show and You Lose Them Forever

You prep the IV therapy suite, have the vitamins ready, and wait. They don't show. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and an empty chair losing money.

The Cost
25% no-show
Rate for wellness services
$36,500
Lost annually in missed bookings
55%
Of inquiries happen after business hours
5 mins
To lose a client to faster competition

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to booked session

24/7 Booking Chat

Clients visit your IV drip lounge website at any hour. Frontdesk Chat answers instantly, explains IV therapy options, recommends treatments, and books sessions—all without human intervention.

  • Automatically identifies wellness goals, preferred treatments, and scheduling needs
  • Checks real-time availability for IV drips and vitamin infusions
  • Books sessions directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, I'm interested in an immunity boost IV. What do you recommend?"
AI
"Our Immunity Defense IV with Vitamin C and Zinc is perfect—45 minutes, $150. Would you like to book a session?"
"Yes! This Saturday works."
Session Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "I need to reschedule my hydration therapy tomorrow..."
AI: "I can help with that. Let me check your appointment and find you a new time."
✓ Appointment Rescheduled

AI Phone Receptionist

Every call is answered instantly—booking inquiries, treatment questions, rescheduling requests. The AI understands wellness needs, books sessions, explains IV therapy benefits, and escalates to your team only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Books and reschedules IV therapy sessions automatically
  • Recognizes returning clients from CRM and references past treatments

Smart Outbound Follow-ups

When clients no-show for their IV therapy appointment, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their treatment preferences, and books a new session—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules sessions and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, this is Frontdesk. I noticed we missed you for your Immunity Defense IV on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
✓ Session Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Alex Chen
Treatment Preference
Immunity Defense IV • $150
Wellness Goal
Immune Support
Source
Web Chat • 2:14 AM
Status
Session Scheduled

Unified CRM

Every interaction—chat, call, booking, treatment inquiry—automatically creates and updates client profiles in your CRM. No manual data entry. No missed information. One complete view of every client and their wellness journey.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to completed treatment
  • Syncs with calendar, notes, and all systems

Marketing Automation

Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate follow-ups, treatment reminders, and wellness nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and re-engagement sequences
Automated Follow-Ups
What's Happening Now
Pre-appointment email sequence
Reminder SMS scheduled
Post-treatment follow-up ready
Wellness intake form queued
AI Email Agent
Coming Soon
Pre-Appointment Email
"Hi Alex! Your Immunity Defense IV is confirmed. Here's what to expect during your session..."
Reminder Email
"Just a friendly reminder about your IV therapy tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-appointment confirmations, treatment reminders, post-session follow-ups, and wellness nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on client behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart wellness intake forms that pre-fill from CRM data and guide clients through completion. When forms are submitted, they automatically trigger outbound automation sequences for treatment recommendations and booking workflows.

  • Pre-filled with CRM data (name, email, treatment preference)
  • AI-guided completion for health history and wellness goals
  • Automatically triggers outbound workflows on submission
AI Form
Wellness Intake
Pre-filled Fields
✓ Name, Email, Treatment (from CRM)
AI-Guided Fields
→ Health History
→ Wellness Goals
What Happens Next
You're notified immediately and treatment recommendation begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR IV DRIP LOUNGES AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your IV lounge. Each agent handles different tasks—answering calls, booking drip sessions, handling client questions. They work together 24/7 to keep your chairs filled and clients hydrated.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed bookings. Handles client inquiries, books IV drip sessions, and answers questions about treatments, pricing, and membership packages automatically.

Phone Calls Session Booking Treatment Info
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies wellness leads, explains IV therapy benefits and available drips, answers questions about treatments, vitamin formulas, and booking availability instantly. Books drip sessions and captures contact info—all through your website chat, 24/7.

Lead Qualifying Treatment Info Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized session confirmations, pre-treatment hydration reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send wellness tips and membership offers at the right time to keep clients engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Intake Form Teammate

Intake Form Assistant
Client Intake Forms

Pre-fills client intake forms from CRM data. Guides new clients through health history, medication lists, and treatment preferences. Triggers automation workflows when submitted for nurse review.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to wellness clients at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups about membership benefits, and emails treatment recommendations. Coordinates all outbound channels to recover missed bookings and keep clients coming back.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with wellness clients. Sends drip session confirmations, pre-treatment reminders, and answers questions about IV formulas and add-ons via text—98% open rate.

Session Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about IV therapy treatments. Click, talk, get answers about drip formulas, vitamin benefits, and session availability—no typing required. Perfect for mobile users researching wellness treatments.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed client and lead data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by client status, treatment history, and membership level.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Task Teammate

Auto Task Creator
Auto-Created

Clients don't submit requests—they just call or text. Your AI recognizes client needs (rescheduling, membership questions, treatment reactions), creates internal tasks, triages by urgency, and notifies the right staff member automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a client reported side effects, if someone mentioned canceling their membership, if a drip session was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one client from phone call to first drip—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM after a night shift. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! Thanks for calling. How can I help you today?"
Alex: "Hi, I'm interested in getting an immunity boost IV. Do you have any openings this week?"
AI: "Yes! Our Immunity IV drip is available. It's $150 for the session. Would you like to schedule an appointment?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 789-1234
Treatment Interest
Immunity IV
Session Price
$150
Preferred Time
This Week
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, immunity IV interest, $150 session price, availability this week. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

THURSDAY 3 PM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Thursday at 3 PM, and books it. Instant confirmation—no waiting.

MARCH 2024
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Immunity IV Session
Alex Martinez • Thursday, March 7 • 3:00 PM
Automation Sequence
1
Appointment Booked
Trigger detected in CRM
2
Confirmation Email Sent
Appointment confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Wednesday
4
Follow-Up Queued
Post-session feedback ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the appointment is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and intake forms—all happening automatically.

Inbox
2 New
Appointment Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your Immunity IV session is confirmed for Thursday, March 7 at 3:00 PM..."
Session Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your IV session tomorrow! We're excited to see you..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to sleep. Meanwhile, a reminder email is already scheduled for Wednesday. No one had to remember to send it.

06
Thursday, 3:15 PM

SHE FORGOT
TO SHOW UP

Thursday afternoon, Alex is still at work, stuck in a meeting. She completely forgot about the appointment. You're at the front desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Thursday, March 7 • 3:00 PM
AM
Alex Martinez
Immunity IV Session
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original conversation + profile data ready
07
Thursday, 3:16 PM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her immunity IV interest, her $150 session. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Friday, 6:30 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you yesterday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the Immunity IV session yesterday. Would you like to reschedule?"
Alex: "Yes! Can we do Saturday morning instead?"
Appointment Rescheduled
Saturday, March 9 • 10:00 AM
09
Saturday, 10:45 AM

SHE LOVES
THE TREATMENT

Alex shows up for the rescheduled session. She loves the treatment and feels energized. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-session follow-up emails get queued, membership offers are ready to send, and rebooking workflows begin. All happening automatically—you're just providing the service.

SESSION COMPLETE
Saturday, March 9 • 10:00 AM
Immunity IV Drip
Alex Martinez
Post-session sequence activated
Frontdesk Forms
Membership Application • Pre-filled from CRM
AI guiding through options...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 11:00 AM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished her session. She's walking to her car when her phone buzzes. It's a membership offer from Frontdesk Forms—already filled with her name, email, and the treatment she just received. The AI guides her through membership options and payment setup right on her phone. When she submits it, you're immediately notified. The onboarding process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Session completed • Membership activated
AI
"I remember your session! How can I help?"
Alex
"Question about booking my next drip..."
12
Monday, 2:15 PM

SHE HAS
A QUESTION

Alex is at work, thinking about her next IV session. She has a question about booking her next drip. She calls. The AI answers instantly, recognizes her from your CRM, remembers her session and membership, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 11, 2024

ALEX BECOMES
A MEMBER

With flexible scheduling and great results, Alex joins the monthly membership. The system automatically sends welcome emails, booking instructions, and membership benefits. Alex is officially a regular client.

MEMBERSHIP ACTIVATED
Monthly Plan • $399/month
14
March 20, 2024 • 7:15 PM

SHE TEXTS
AT 7:15 PM

Alex wants to book her next IV session. She has questions: "Can I add a vitamin boost?" "What are your evening hours?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! Can I add a vitamin B12 boost to my next drip?"
AI
"Hi Alex! Yes, we can add B12 for an extra $25. Would you like to book your next session?"
Alex
"Perfect! What are your evening hours?"
AI
"We're open until 8 PM weekdays. I can book you for Thursday at 6 PM if that works!"
15
April 3, 2024 • 9:45 PM

SHE NEEDS TO
RESCHEDULE

Alex has a conflict with her Thursday appointment. It's 9:45 PM on a Tuesday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, reschedules her appointment, and confirms the new time. Alex doesn't have to wait for business hours or navigate complicated booking systems. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
APPOINTMENT RESCHEDULED
Immunity IV Session + B12
New Time: Friday, 5:30 PM
17
May 1, 2024

SPRING SPECIAL
THIS WEEK

There's a spring promotion this week. Alex gets notified automatically—email, text, or both, your choice. The system sends special offers, seasonal promotions, treatment updates, and wellness tips. Clients stay informed without you sending individual messages. Everything happens automatically.

Special Offer
Sent to All Members
PROMOTION
Spring Wellness Special
20% off all Energy IV drips this week only!
NEW TREATMENT
Beauty Glow IV Now Available
Book now and save $30 on your first session
WELLNESS TIP
Hydration Guide
5 signs you need an IV hydration boost
✓ All clients notified
No manual sending required
6-MONTH MEMBER
September 2024
Alex Martinez
Monthly Wellness Plan • $399/month
✓ Active member for 6 months
12 IV sessions completed
Why she stays
"Easy booking, instant answers, always feel taken care of, love the results"
18
September 2024

6 MONTHS LATER
STILL A CLIENT

Six months later, Alex is still a loyal member. She's had an amazing experience—booking is always easy, questions are answered instantly, and she feels supported. The same AI that helped her book her first session kept her engaged and happy. That's the full journey: prospect to first-time client to loyal member.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your IV drip lounge

Can it handle after-hours booking calls? +

Yes. The AI answers calls 24/7, qualifies clients, explains IV therapy options, checks availability, and books appointments—all while your team sleeps. No more missed bookings at 2 AM.

How does it handle treatment questions? +

The AI answers common questions about IV drip treatments, vitamin therapy options, pricing, duration, and benefits. For medical questions or complex concerns, it immediately routes to your licensed staff or nurse practitioners.

Does it reduce appointment no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before appointments. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed sessions.

Can it book appointments directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability for treatment rooms and staff, and books appointments instantly—no back-and-forth emails needed.

How does the intake form process work? +

After booking, clients automatically receive a health intake form that's pre-filled with their info from the CRM. The AI guides them through medical history, allergies, and consent forms. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most wellness and practice management systems including Acuity, Mindbody, Square Appointments, and others. All data syncs automatically—clients, appointments, intake forms, and treatment preferences.

Can it handle multiple locations or mobile services? +

Absolutely. The AI knows all your locations, mobile IV service areas, treatment availability, pricing, and drip menu options. It can route calls based on location, handle multi-location inquiries, and manage mobile appointments simultaneously.

What about last-minute cancellations and waitlists? +

The AI manages your waitlist automatically. When someone cancels, it immediately contacts waitlisted clients to fill the opening. This maximizes your treatment room utilization and revenue per day.

How much does it cost? +

Pricing is based on your lounge size and call volume. Most IV drip lounges see ROI within the first month from reduced no-shows and increased appointment bookings. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing bookings at 2 AM. Start filling appointments while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."