Every empty roster spot costs money. Every missed call is a lost registration. Frontdesk AI answers calls 24/7, books tryouts, handles parent questions, and completes registrations—all while you focus on coaching.
For Kids' Basketball Leagues
Incoming Call...
Parent
"Hi, I want to register my 8-year-old. Do you have openings in your winter league?"
AI Receptionist
"Yes! We have 3 spots left in our U9 Division—practices Tuesdays/Thursdays, $295/season. Would you like to schedule a tryout?"
✓ Tryout Booked • U9 Division
You're losing registrations every day families can't reach you. Parents call during practice, no-shows waste your coaching time, and your staff can't keep up. There's a better way.
A parent finds your program at 9 PM after the kids are in bed, calls, and gets voicemail. By the time you check messages in the morning, they've already registered with another league that answered.
While you're coaching on the court, three more calls come in. Registration questions, practice schedule changes, makeup session requests—you can't be everywhere at once. Parents get frustrated waiting, and you lose registrations.
You reserve a spot, prep the gym, and show up ready. They don't. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted coaching time and another unfilled roster spot.
One AI workforce that handles every touchpoint—from first inquiry to registered player
Parents visit your league website at any hour. Frontdesk Chat answers instantly, qualifies families, shows available teams, and completes registrations—all without human intervention.
Every call is answered instantly—registration questions, practice schedules, game updates, uniform inquiries. The AI understands context, provides information, schedules callbacks, and escalates to coaches only when needed.
When parents start registration but don't finish, Frontdesk Outbound automatically calls to help complete enrollment. The AI references the original conversation, knows their team preferences, and completes registration—all while updating your CRM and roster.
Every interaction—chat, call, registration, schedule inquiry—automatically creates and updates family profiles in your CRM. No manual data entry. No missed information. One complete view of every family and player.
Orchestrate the entire family journey across email, voice, SMS, and web. Automatically coordinate follow-ups, season reminders, and registration sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Welcome messages, practice reminders, game schedules, and season updates—all orchestrated by Marketing Automation.
Smart registration forms that pre-fill from CRM data and guide parents through completion. When forms are submitted, they automatically trigger outbound automation sequences for onboarding and welcome workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your basketball program. Each agent handles different tasks—answering calls, managing registrations, handling parent inquiries. They work together 24/7 to keep your league running smoothly and spots filled.
Answers every call instantly—no voicemail, no missed registrations. Handles parent inquiries, provides league information, and creates support tickets automatically for equipment or scheduling questions.
Qualifies interested families, shows available age groups and pricing, answers questions about practice times and season schedules instantly. Captures parent contact info and guides them through registration—all through your website chat, 24/7.
Sends personalized practice reminders, game schedule updates, and registration completion emails automatically. Coordinates with Marketing Automation to send at the right time to keep families engaged and informed.
Pre-fills registration forms from CRM data. Guides parents through player information, emergency contacts, and medical history. Triggers automation workflows when registration is complete.
Automatically reaches out to families at the right time. Makes outbound calls to incomplete registrations, sends personalized SMS practice reminders, and emails nurturing sequences. Coordinates all outbound channels to re-engage interested families and boost enrollment.
Handles two-way SMS conversations with parents and families. Sends game reminders, practice schedule updates, and answers questions about age groups and team placement via text—98% open rate.
Lets website visitors speak directly to your website about league programs. Click, talk, get answers about age groups, season schedules, and pricing—no typing required. Perfect for busy parents browsing on mobile.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed family and player data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by player, age group, and registration status.
Parents don't submit tickets—they just call or text. Your AI recognizes support issues (uniform questions, schedule conflicts, facility issues), creates tickets, triages by urgency, and notifies the right staff members automatically.
Watches every conversation and alerts you when it matters. If a parent was frustrated, if a scheduling conflict was reported, if a new registration was completed—you know instantly.
Follow one parent from phone call to registration—see how every system works together
Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, child's age (8 years old), $250 budget, March 15th trial session. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books the trial session. Instant confirmation—no waiting.
The moment the trial session is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and registration forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at the grocery store. She completely forgot about the trial session. You're at the gym, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her 8-year-old's interest, the $250 season fee. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled trial session. Her child loves it. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-session follow-up emails get queued, the registration form is ready to send, and enrollment workflows begin. All happening automatically—you're just coaching basketball.
Alex just finished the trial session. She's walking to her car when her phone buzzes. It's a registration form from Frontdesk Forms—already filled with her name, email, and the age group she just tried. The AI guides her through emergency contact and medical information right on her phone. When she submits it, you're immediately notified. The enrollment process begins automatically—all without you lifting a finger.
Alex is at work, thinking about the league. She has a question about practice schedules. She calls. The AI answers instantly, recognizes her from your CRM, remembers her trial session and registration, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With her questions answered, Alex completes the registration. The system automatically sends welcome emails, practice schedules, and equipment recommendations. Her child is officially enrolled in the league.
The season just started. Alex has questions: "What size basketball should my child bring?" "When does practice start this week?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex's work schedule changed. She needs to move her child to a different practice time. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, checks available spots, and makes the switch. Alex doesn't have to wait for business hours or fill out forms. She just describes what she needs, and it's handled.
There's a tournament this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends game schedules, practice reminders, tournament updates, and league news. Parents stay informed without you sending individual messages. Everything happens automatically.
Three months later, Alex re-enrolls for the fall season. She had a great experience—schedule changes were easy, questions were answered instantly, and her child loved the program. The same AI that helped her register kept her happy all season. That's the full journey: inquiry to enrollment to retention.
Everything you need to know about using Frontdesk for your basketball program
Yes. The AI answers calls 24/7, answers questions about programs, checks age group availability, and completes registrations—all while you're coaching or off the clock. No more missed enrollments from evening and weekend calls.
The AI handles rescheduling automatically, collects all details (player name, team assignment, preferred times), and updates your system. Urgent requests like weather cancellations can be communicated to all affected families immediately via text and call.
Yes. The system automatically sends confirmation emails and reminder texts before tryouts and assessments. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed sessions and keeping your rosters full.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability across all age groups and courts, and books tryouts instantly—no back-and-forth emails with busy parents.
After tryouts, families automatically receive a registration link that's pre-filled with their player info from the system. The AI guides them through waiver signing, payment options, and uniform sizing. When completed, you're notified immediately and the player is added to their team roster.
Yes. Frontdesk integrates with most youth sports platforms including TeamSnap, LeagueApps, SportsEngine, and others. All data syncs automatically—registrations, tryouts, payments, and family communications.
Absolutely. The AI knows all your programs, from youth development leagues to competitive travel teams, including age requirements, pricing, and practice schedules. It can route calls based on player age, handle multi-program inquiries, and manage registrations across all divisions simultaneously.
The AI handles common questions 24/7, like game times, court locations, and what to bring. For urgent changes like weather delays or facility issues, it immediately notifies all affected families via text and can coordinate makeup game scheduling.
Pricing is based on your program size and call volume. Most leagues see ROI within the first season from increased registrations and reduced administrative time. Contact us for a custom quote tailored to your basketball program.
Stop missing registrations at 2 AM. Start enrolling players while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."