Life Insurance Agencies AI Receptionist | 24/7 Lead Response & Automated Scheduling | Frontdesk

CONVERT MORE
POLICY LEADS
WHILE YOU SLEEP

Every missed call is a lost policyholder. Every delayed response costs you coverage. Frontdesk AI answers calls 24/7, schedules consultations, answers policy questions, and qualifies leads—all while your team focuses on closing.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Life Insurance Agencies

Incoming Call...

Prospect

"Hi, I need life insurance for my family. What are my options?"

AI Receptionist

"I'd be happy to help! We offer term and whole life policies. Can I schedule a free consultation with one of our agents?"

✓ Consultation Booked • Tomorrow 3 PM

The Problem

LIFE INSURANCE AGENCIES
LOSE CLIENTS DAILY

You're losing qualified leads every day to missed calls. Prospects reach out when they need coverage now, but voicemail kills the deal. Your agents can't keep up with the volume, and clients are choosing agencies that answer immediately.

You Miss Calls When Leads Need You Most

A family needs life insurance after a major life event. They call at 8 PM, get voicemail, and move on. By morning, they've already scheduled with a competitor who answered. That's a $1,500+ commission gone forever.

The Cost
$18,000/year
Lost per missed lead daily

Your Agents Are Drowning in Calls

While meeting with a client about term life, three more calls come in. Policy questions, quote requests, beneficiary changes—your agents can't handle it all. Leads get frustrated waiting, prospects hang up, and you lose business.

The Cost
60+ calls/day
Per insurance agent

Consultations No-Show and You Lose Them Forever

You block your calendar, prepare the policy comparison, and wait. They don't show. You send one follow-up email that gets ignored. That's it—they're gone to another agency. No second chance, no recovery, just wasted time and another lost commission.

The Cost
35% no-show
Rate industry average
$42,000
Lost annually in missed commissions
55%
Of inquiries happen after business hours
24 hours
Window to respond before leads move on

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to policy enrollment

24/7 Client Chat

Prospects visit your life insurance agency website at any hour. Frontdesk Chat answers instantly, qualifies leads, explains coverage options, and books consultations—all without human intervention.

  • Automatically extracts coverage needs, budget, and health information
  • Checks policy options and provides instant quotes
  • Books consultations directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, I need term life insurance for my family. What coverage do you recommend?"
AI
"I can help! We have a 20-year term policy with $500K coverage at $45/month. Would you like to schedule a consultation to review your options?"
"Yes! This Saturday works."
Consultation Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "I need to update my beneficiary information..."
AI: "I can help with that. Let me pull up your policy. What's your policy number?"
✓ Request #4920 Created

AI Phone Receptionist

Every call is answered instantly—policy inquiries, claim questions, beneficiary updates, premium payments. The AI understands context, creates requests, schedules callbacks, and escalates to agents only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates service requests automatically
  • Recognizes policyholders from CRM and references policy history

Smart Outbound Follow-ups

When consultations are missed, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their coverage needs, and books a new appointment—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules consultations and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed we missed you for the term life insurance consultation on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do this Saturday instead?"
✓ Consultation Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Sarah Chen
Coverage Interest
20-Year Term / $500K • $45/month
Family Status
Married, 2 Children
Source
Web Chat • 2:14 AM
Status
Consultation Scheduled

Unified CRM

Every interaction—chat, call, consultation, policy update—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every lead and policyholder.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to policy enrollment
  • Syncs with calendar, requests, and all systems

Marketing Automation

Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate follow-ups, policy reviews, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and renewal reminders
Automated Follow-Ups
What's Happening Now
Pre-consultation email sequence
Reminder SMS scheduled
Post-consultation follow-up ready
Application form queued
AI Email Agent
Coming Soon
Pre-Consultation Email
"Hi Sarah! Your consultation to discuss term life coverage is confirmed. Here's what to expect..."
Reminder Email
"Just a friendly reminder about your consultation tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, policy reviews, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on client behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart insurance applications that pre-fill from CRM data and guide clients through completion. When forms are submitted, they automatically trigger outbound automation sequences for underwriting and approval workflows.

  • Pre-filled with CRM data (name, email, coverage interest)
  • AI-guided completion for medical history and beneficiary information
  • Automatically triggers outbound workflows on submission
AI Form
Insurance Application
Pre-filled Fields
✓ Name, Email, Coverage (from CRM)
AI-Guided Fields
→ Medical History
→ Beneficiary Information
What Happens Next
Your agent is notified immediately and underwriting begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR LIFE INSURANCE AGENCIES AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your life insurance agency. Each agent handles different tasks—answering calls, scheduling policy reviews, handling client requests. They work together 24/7 to convert more leads into policyholders faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed opportunities. Handles policy inquiries, schedules consultations, and creates service requests automatically for your life insurance agency.

Phone Calls Consultation Scheduling Client Support
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies insurance leads, explains policy options and coverage, answers questions about premiums and benefits instantly. Schedules consultations and captures contact info—all through your website chat, 24/7.

Lead Qualifying Policy Info Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized consultation confirmations, policy review reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep prospects engaged and convert leads into clients.

Confirmations Follow-Ups Reminders
TIER 1.00

Application Teammate

Application Assistant
Policy Applications

Pre-fills policy applications from CRM data. Guides prospects through health questions and beneficiary information. Triggers automation workflows when submitted for faster underwriting.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to prospects at the right time. Makes outbound calls to missed consultations, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep prospects engaged until they become policyholders.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with prospects and current policyholders. Sends consultation confirmations, policy review reminders, and answers questions about coverage options via text—98% open rate.

Appointment Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about policy options. Click, talk, get answers about premiums, coverage amounts, and policy types—no typing required. Perfect for mobile users researching life insurance coverage.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed prospect and client data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by lead stage, policy type, and agent assignment.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Clients don't submit tickets—they just call or text. Your AI recognizes service requests (claim questions, policy changes, beneficiary updates), creates tickets, triages by urgency, and notifies the right agent or service team automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a prospect was confused about coverage, if a claim question was submitted, if a consultation was scheduled—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one prospect from phone call to policy purchase—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I just had a baby and I need life insurance. Can you help me with coverage options?"
AI: "Congratulations! Yes, we can help you with that. Would you like to schedule a consultation to discuss your coverage needs?"
Frontdesk CRM
Alex Rodriguez
Active
Phone
(555) 123-4567
Coverage Need
Life Insurance
Target Coverage
$500K
Life Event
New Baby
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, life insurance need, $500K coverage target, new baby life event. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
S
M
T
W
T
F
S
1
2
3
4
5
6
7
8
9
11AM
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Life Insurance Consultation
Alex Rodriguez • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Consultation Booked
Trigger detected in CRM
2
Confirmation Email Sent
Consultation confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-consultation email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and intake forms—all happening automatically.

Inbox
2 New
Consultation Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your life insurance consultation is confirmed for Saturday, March 9 at 11:00 AM..."
Consultation Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your consultation tomorrow! We're excited to discuss your coverage needs..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at the grocery store. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AR
Alex Rodriguez
Life Insurance Consultation
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her life insurance need, her $500K coverage target. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the life insurance consultation on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Consultation Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:45 PM

SHE'S READY
FOR COVERAGE

Alex shows up for the rescheduled consultation. She's excited to protect her family. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-consultation follow-up emails get queued, the policy application form is ready to send, and underwriting workflows begin. All happening automatically—you're just having the conversation.

CONSULTATION COMPLETE
Saturday, March 16 • 2:00 PM
$500K Term Life Policy
Alex Rodriguez
Post-consultation sequence activated
Frontdesk Forms
Life Insurance Application • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 3:00 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a life insurance application from Frontdesk Forms—already filled with her name, email, and the coverage amount she discussed. The AI guides her through medical history and beneficiary information right on her phone. When she submits it, you're immediately notified. The underwriting process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Consultation completed • Application submitted
AI
"I remember your consultation! How can I help?"
Alex
"Question about the medical exam process..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about the policy. She has a question about the medical exam process. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
April 15, 2024

ALEX SIGNS
HER POLICY

With the underwriting complete, Alex signs the policy. The system automatically sends welcome emails, policy documents, and payment setup guides. Alex's family is officially protected.

POLICY SIGNED
$500K Term Life • $85/month
14
May 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex just received her policy documents. She has questions: "How do I add my spouse as a beneficiary?" "What's covered under my policy?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! How do I add my spouse as a beneficiary?"
AI
"Hi Alex! Here's the beneficiary update form: [link]. You can also call us and we'll..."
Alex
"What's covered under my policy?"
AI
"Your $500K term life policy covers death benefits, accidental death, and terminal illness riders. Full details here: [link]"
15
June 15, 2024 • 8:30 PM

SHE NEEDS TO
UPDATE HER POLICY

Alex needs to update her beneficiary information. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the request, creates a policy update ticket, and sends the forms for Monday morning. Alex doesn't have to wait for business hours or navigate complicated portals. She just describes what she needs, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
REQUEST CREATED
Beneficiary Update
Forms sent: Monday, 9:00 AM
17
July 5, 2024

WORKSHOP THIS
SATURDAY

There's a financial planning workshop this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends educational events, policy reminders, premium payment updates, and important announcements. Clients stay informed without you sending individual messages. Everything happens automatically.

Agency Event
Sent to All Clients
EVENT
Financial Planning Workshop
Saturday, July 10 • 10:00 AM • Agency Office
ANNOUNCEMENT
New Policy Options
Enhanced riders now available for your policy!
REMINDER
Premium Payment Due
Your monthly premium is due on July 15th
✓ All clients notified
No manual sending required
REFERRAL RECEIVED
April 15, 2025
Alex Rodriguez
Referred a friend for life insurance
✓ Happy with service
A year later, still a satisfied client
Why she referred
"Always got quick answers, easy to work with, felt taken care of throughout the entire process"
18
April 15, 2025

A YEAR LATER
SHE REFERS

A year later, Alex refers a friend. She had a great experience—questions were answered instantly, policy updates were seamless, and she felt supported. The same AI that helped her get coverage kept her happy as a client. That's the full journey: prospect to client to advocate.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your life insurance agency

Can it handle after-hours policy inquiries? +

Yes. The AI answers calls 24/7, qualifies prospects, provides policy information, and books consultation appointments—all while your team sleeps. No more missed opportunities at 2 AM.

How does it handle claims questions? +

The AI collects claim details automatically, gathers all necessary information (policy number, claim type, incident description), and routes them to your claims team. Urgent claims can be escalated immediately.

Does it reduce consultation no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.

Can it book consultations directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books consultations instantly—no back-and-forth emails needed.

How does the policy application work? +

After consultations, prospects automatically receive a policy application that's pre-filled with their info from the CRM. The AI guides them through health history and coverage selection. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including AgencyBloc, Applied Epic, EZLynx, and others. All data syncs automatically—leads, consultations, applications, and policy inquiries.

Can it handle multiple agents or offices? +

Absolutely. The AI knows all your agents, their specialties, policy types, and coverage options. It can route calls based on agent expertise, handle agency-wide inquiries, and manage multiple office locations simultaneously.

What about policy changes and urgent requests? +

The AI handles policy changes 24/7, verifies policyholder identity, and collects all necessary documentation. For urgent beneficiary changes or critical updates, it immediately escalates to your available agents.

How much does it cost? +

Pricing is based on your agency size and call volume. Most agencies see ROI within the first month from reduced no-shows and increased policy conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing policy inquiries at 2 AM. Start enrolling clients while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."