Limousine & Party Bus Services AI Receptionist | 24/7 Booking & Dispatch | Frontdesk

BOOK MORE
LUXURY RIDES
WHILE YOU SLEEP

Every missed call is a lost booking. Every empty vehicle costs money. Frontdesk AI answers calls 24/7, books reservations, handles quote requests, and confirms rides—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Limousine & Party Bus Services

Incoming Call...

Customer

"Hi, I need a party bus for 20 people this Saturday night. Do you have availability?"

AI Receptionist

"Yes! We have our 24-passenger luxury party bus available—$450 for 4 hours. Would you like me to reserve it for you?"

✓ Reservation Confirmed • Sat 8PM

The Problem

LIMOUSINE & PARTY BUS SERVICES
LOSE BOOKINGS DAILY

You're losing thousands in bookings while your fleet sits idle. Clients call for last-minute reservations at 10 PM, competitors answer faster, and your team can't handle peak demand. There's a better way.

You Miss Calls When Bookings Happen

A wedding party needs a limo for this Saturday, calls at 9 PM, and gets voicemail. By morning, they've already booked with a competitor who answered immediately. Peak booking times are when you're unavailable.

The Cost
$1,800/booking
Average lost per missed call

Your Team Can't Handle Peak Demand

While you're coordinating a prom night pickup, five more clients call about weekend availability. Rate quotes, vehicle options, route confirmations—you can't answer everything at once. Clients hang up and call your competitors.

The Cost
80+ calls/day
During peak wedding season

Clients Cancel and You Never Win Them Back

A corporate client books a party bus, then cancels last minute. You send one follow-up text that gets ignored. That's it—they're gone. No rebooking attempt, no retention, just an empty vehicle and lost revenue on your busiest night.

The Cost
25% cancel
Rate without follow-up
$45,000
Lost annually per vehicle from missed calls
55%
Of booking inquiries happen after 6 PM
2 hours
Response time before clients book elsewhere

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to confirmed booking

24/7 Booking Chat

Customers visit your website at any hour looking for a limo or party bus. Frontdesk Chat answers instantly, qualifies the event, shows available vehicles, and provides instant quotes—all without human intervention.

  • Automatically extracts event date, passenger count, and vehicle preferences
  • Checks real-time availability across your entire fleet
  • Provides instant quotes and secures reservations
Frontdesk Chat
2:14 AM • Active
"Hi, need a party bus for 20 people. What's available for Saturday?"
AI
"I have our 24-passenger party bus available—LED lighting, premium sound, bar area. $450 for 4 hours. Would you like to reserve it?"
"Perfect! Let's book it."
Reservation Confirmed ✓
Saturday, March 9 • 7:00 PM pickup
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "Do you have a stretch limo available for a wedding next month?"
AI: "Absolutely! Let me check availability. What date are you looking at?"
✓ Quote Generated & Sent

AI Phone Receptionist

Every call is answered instantly—quote requests, booking inquiries, service questions. The AI understands context, provides pricing, checks availability, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Provides instant quotes and availability checks
  • Recognizes returning customers from CRM and references past bookings

Smart Outbound Follow-ups

When customers request quotes but don't book, Frontdesk Outbound automatically calls to follow up. The AI references the original conversation, knows their event details, and closes the booking—all while updating your CRM and calendar.

  • Automatically detects abandoned quotes and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Converts inquiries to confirmed bookings and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I wanted to follow up on the party bus quote for your birthday celebration. Are you still interested?"
Sarah: "Yes! Let's book it for Saturday night."
✓ Booking Confirmed
Saturday, March 16 • 8:00 PM pickup
Frontdesk CRM
Name
Sarah Chen
Event Type
Birthday Celebration • 20 passengers
Event Date
March 16, 2024 • 8:00 PM
Source
Web Chat • 2:14 AM
Status
Booking Confirmed

Unified CRM

Every interaction—chat, call, quote, booking—automatically creates and updates customer profiles in your CRM. No manual data entry. No missed information. One complete view of every customer and their event history.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to completed service
  • Syncs with calendar, dispatch, and all systems

Marketing Automation

Orchestrate the entire customer journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and re-engagement sequences
Automated Follow-Ups
What's Happening Now
Booking confirmation email sent
Pre-event reminder SMS scheduled
Driver dispatch notification ready
Post-service review request queued
AI Email Agent
Coming Soon
Booking Confirmation Email
"Hi Sarah! Your party bus reservation is confirmed for March 16th. Here's everything you need to know..."
Pre-Event Reminder Email
"Your party bus arrives tomorrow at 8:00 PM. Driver details and final preparations..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Booking confirmations, pre-event reminders, post-service follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on customer behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart booking forms that pre-fill from CRM data and guide customers through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and event coordination workflows.

  • Pre-filled with CRM data (name, email, event details)
  • AI-guided completion for pickup locations and itinerary details
  • Automatically triggers outbound workflows on submission
AI Form
Booking Request
Pre-filled Fields
✓ Name, Email, Event Date (from CRM)
AI-Guided Fields
→ Pickup & Drop-off Locations
→ Special Requests & Amenities
What Happens Next
You're notified immediately and confirmation begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR LIMOUSINE & PARTY BUS SERVICES AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your luxury transportation business. Each agent handles different tasks—answering calls, booking reservations, handling special requests. They work together 24/7 to keep your fleet booked and customers satisfied.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed bookings. Handles reservation inquiries, books limo and party bus rentals, and collects special requests automatically for weddings, corporate events, and proms.

Phone Calls Reservation Booking Special Requests
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies transportation leads, shows available vehicles and pricing, answers questions about amenities, capacity, and service dates instantly. Books reservations and captures contact info—all through your website chat, 24/7.

Lead Qualifying Fleet Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized reservation confirmations, pickup time reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep clients engaged and excited about their upcoming event.

Confirmations Follow-Ups Reminders
TIER 1.00

Booking Form Teammate

Booking Assistant
Reservation Forms

Pre-fills reservation forms from CRM data. Guides clients through event details, passenger count, and pickup/drop-off locations. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to clients at the right time. Makes outbound calls to quote follow-ups, sends personalized SMS confirmations, and emails nurturing sequences. Coordinates all outbound channels to recover abandoned bookings and keep clients engaged before their event date.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with clients and event planners. Sends pickup confirmations, driver arrival notifications, and answers questions about vehicle amenities, bar options, and audio systems via text—98% open rate.

Pickup Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available vehicles. Click, talk, get answers about pricing, vehicle capacity, and luxury amenities—no typing required. Perfect for mobile users planning weddings, proms, and corporate events.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed client and event data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by vehicle type, event date, and booking status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Dispatch Teammate

Auto Dispatch Creator
Auto-Created

Clients don't file support requests—they just call or text. Your AI recognizes service issues (vehicle breakdown, driver delay, route changes, etc.), creates dispatch tickets, triages by urgency, and notifies the right dispatch or operations staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a client was frustrated, if a vehicle issue was reported, if a high-value wedding booking was confirmed—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one customer from phone call to confirmed booking—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM planning her bachelorette party. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm planning a bachelorette party for 12 people. Do you have a party bus available for next Saturday?"
AI: "Yes! We have our Premium Party Bus available—seats 14, LED lighting, premium sound system. Would you like to reserve it?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Event Type
Bachelorette Party
Party Size
12 Passengers
Event Date
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, bachelorette party, 12 passengers, March 15th pickup. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 7 PM
IS RESERVED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 7 PM, and reserves it. Instant confirmation—no waiting.

MARCH 2024
AI
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Premium Party Bus
Alex Chen • Saturday, March 9 • 7:00 PM
Automation Sequence
1
Reservation Confirmed
Trigger detected in CRM
2
Confirmation Email Sent
Booking confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-event survey ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the reservation is confirmed, the system springs into action. Confirmation emails, reminder texts, follow-ups, and booking details—all happening automatically.

Inbox
2 New
Booking Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your Premium Party Bus reservation is confirmed for Saturday, March 9 at 7:00 PM..."
Event Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your party bus tomorrow! We're excited to make your bachelorette celebration unforgettable..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 7:15 PM

SHE FORGOT
TO SHOW UP

Saturday evening, Alex is at a restaurant. She completely forgot about the pickup. You're at your desk, see the missed reservation in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 7:00 PM
AC
Alex Chen
Premium Party Bus
❌ Did not arrive for pickup
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + booking data ready
07
Saturday, 7:16 PM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her bachelorette party, her 12 passengers. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished a meeting at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new date, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the party bus pickup on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do next Saturday instead?"
Booking Rescheduled
Saturday, March 16 • 7:00 PM
09
Saturday, 11:30 PM

SHE LOVES
THE EXPERIENCE

Alex and her friends have an incredible night. When they're dropped off, you mark the ride complete in your CRM. The moment you click "Complete," the system springs into action: post-event follow-up emails get queued, feedback requests are ready to send, and future booking promotions begin. All happening automatically—you're just providing great service.

RIDE COMPLETE
Saturday, March 16 • 11:30 PM
Premium Party Bus
Alex Chen
Post-event sequence activated
Frontdesk Forms
Event Details Form • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Sunday, 10:30 AM

HER PHONE BUZZES
THE NEXT DAY

Alex wakes up the next morning to a text with a link to finalize event details. It's a form from Frontdesk Forms—already filled with her name, email, and the vehicle she reserved. The AI guides her through pickup location and special requests right on her phone. When she submits it, you're immediately notified. The final preparations begin automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Event completed • Booking details confirmed
AI
"I remember your party bus rental! How can I help?"
Alex
"Question about booking again for my sister's birthday..."
12
Monday, 2:30 PM

SHE HAS
A Q

Alex is at work, thinking about her amazing experience. She wants to book again for her sister's birthday. She calls. The AI answers instantly, recognizes her from your CRM, remembers her party bus rental, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds and books another event.

13
April 10, 2024

ALEX BOOKS
AGAIN

Alex loved the experience so much, she books your limo for her sister's birthday. The system automatically sends booking confirmations, event details, and day-of reminders. Alex is officially a repeat customer.

REPEAT BOOKING CONFIRMED
Luxury Stretch Limo • Sister's Birthday Party
14
April 13, 2024 • 8:30 PM

SHE TEXTS
AT 8:30 PM

Alex is planning the birthday surprise. She has questions: "Does the limo have Bluetooth?" "How many stops can we make?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! Does the limo have Bluetooth?"
AI
"Hi Alex! Yes, the Luxury Stretch Limo has premium Bluetooth audio, LED mood lighting, and..."
Alex
"Perfect! How many stops can we make?"
AI
"Your 4-hour booking includes up to 3 stops. Need more? We can customize that!"
15
April 14, 2024 • 3:30 PM

ROUTE
CHANGE NEEDED

Alex needs to change the pickup location. It's 3:30 PM on a weekday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the change, updates the booking, and confirms the new details. Alex doesn't have to wait for business hours or fill out forms. She just explains the change, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
BOOKING UPDATED
Pickup Location Changed
New address: 123 Main St • Confirmed ✓
17
May 1, 2024

PROM SEASON
SPECIAL

You're running a prom season special. Alex gets notified automatically—email, text, or both, your choice. The system sends promotional offers, seasonal deals, new vehicle announcements, and exclusive discounts. Customers stay informed without you sending individual messages. Everything happens automatically.

Special Offer
Sent to VIP Customers
PROM SPECIAL
15% Off All Prom Packages
Book now through May 31 • Code: PROM2024
NEW VEHICLE
Introducing Our New Sprinter Van
Perfect for weddings and corporate events!
LOYALTY REWARD
Your Exclusive 20% Discount
Thanks for being a repeat customer!
✓ All customers notified
No manual sending required
3 NEW REFERRALS
From Alex Chen
Alex's Friends
3 weddings, 2 corporate events booked
✓ Total referral revenue
$12,500 from word-of-mouth
Why they chose you
"Alex said you're super responsive and the service is amazing. She couldn't stop talking about how easy it was to book."
18
June 2024

SHE REFERS
HER FRIENDS

A few months later, Alex has referred three friends for weddings and corporate events. She had an incredible experience—bookings were instant, changes were handled immediately, and she felt taken care of every step. The same AI that helped her book her party kept her happy as a customer. That's the full journey: inquiry to booking to loyal advocate.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your transportation business

Can it handle late-night booking calls? +

Yes. The AI answers calls 24/7, checks vehicle availability, provides quotes, and books reservations—all while your team sleeps. No more missed bookings at 2 AM from party planners or airport transfer requests.

How does it handle last-minute changes? +

The AI processes modifications automatically, collects all details (pickup location, time changes, passenger count), and updates your dispatch system. Urgent changes can be escalated to your operations team immediately.

Does it reduce booking no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before pickups. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed reservations.

Can it book rides directly into my dispatch system? +

Yes. Integrates with Google Calendar, Outlook, and most dispatch software. The AI checks real-time vehicle availability and books reservations instantly—no back-and-forth emails needed.

How does the quote and payment process work? +

After providing trip details, clients automatically receive a quote that's based on your pricing structure. The AI guides them through vehicle selection and deposit payment. When payment is received, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including Limo Anywhere, TripMaster, Ground Alliance, and others. All data syncs automatically—bookings, client information, vehicle assignments, and payments.

Can it handle multiple vehicle types and fleet management? +

Absolutely. The AI knows your entire fleet, vehicle availability, capacity, amenities, and pricing. It can suggest appropriate vehicles based on passenger count, handle corporate account inquiries, and manage multiple bookings simultaneously.

What about same-day bookings and emergencies? +

The AI handles urgent bookings 24/7, checks immediate availability, and can coordinate with your dispatch team or drivers. For time-sensitive airport runs or event transportation, it immediately escalates to your operations manager.

How much does it cost? +

Pricing is based on your fleet size and call volume. Most companies see ROI within the first month from reduced no-shows and increased booking conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing bookings at 2 AM. Start securing rides while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."