Marketing Agencies AI Receptionist | Automate Client Calls & Scheduling | Frontdesk

CLOSE MORE
MARKETING CLIENTS
WHILE YOU SLEEP

Every missed call is a lost client. Every delayed response loses you to competitors. Frontdesk AI answers calls 24/7, books consultations, qualifies leads, and closes deals—all while your team focuses on creative work.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Marketing Agencies

Incoming Call...

Lead

"Hi, I need help with social media marketing for my e-commerce brand. What's your pricing?"

AI Receptionist

"Perfect! Our social media packages start at $2,500/month. Can I schedule a strategy call with Alex this week?"

✓ Consultation Booked • Tuesday 3 PM

The Problem

MARKETING AGENCIES
LOSE CLIENTS TO MISSED CALLS

You're losing prospects every day your phones go unanswered. Potential clients call at 7 PM, meetings get double-booked, and your team can't keep up with discovery calls. There's a better way.

You Miss Calls When Prospects Are Ready to Buy

A business owner finds your agency at 6 PM, calls to discuss a campaign, and gets voicemail. By the time you check messages in the morning, they've already scheduled with a competitor who picked up.

The Cost
$15,000/month
Lost per missed client

Your Team Is Drowning in Calls

While you're in a strategy session, five more calls come in. Discovery call requests, campaign updates, contract questions—you can't be everywhere at once. Prospects get frustrated waiting, and you lose deals.

The Cost
60+ calls/day
Per agency owner

Consultations No-Show and You Lose Them Forever

You clear your calendar, prep the proposal deck, and log in. They don't show. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another lost opportunity.

The Cost
35% no-show
Rate industry average
$180K
Lost annually per missed client
55%
Of inquiries happen after hours
48 hours
To lose a lead to competitors

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to signed contract

24/7 Lead Qualification Chat

Prospects visit your agency website at any hour. Frontdesk Chat answers instantly, qualifies leads, understands their marketing goals, and books discovery calls—all without human intervention.

  • Automatically extracts budget, timeline, and service needs
  • Checks real-time availability for consultations across your team
  • Books discovery calls directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, we need help with our paid ads. What's your pricing?"
AI
"Our PPC management starts at $3,500/month. What's your current monthly ad spend? Would you like to schedule a discovery call?"
"Around $15k/month. Yes! This Friday works."
Discovery Call Booked ✓
Friday, March 9 • 2:00 PM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "Can you send me last month's campaign performance report?"
AI: "I'll send that to your email right away. Which campaign would you like to review?"
✓ Report Sent via Email

AI Phone Receptionist

Every call is answered instantly—client requests, new inquiries, campaign questions. The AI understands context, routes to the right team member, schedules follow-ups, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Routes inquiries to appropriate account managers
  • Recognizes clients from CRM and references past campaigns

Smart Outbound Follow-ups

When discovery calls no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their marketing needs, and books a new meeting—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules calls and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed we missed you for the PPC strategy call on Friday. Would you like to reschedule?"
Sarah: "Yes! Can we do next Tuesday instead?"
✓ Discovery Call Rescheduled
Tuesday, March 13 • 10:00 AM
Frontdesk CRM
Company Name
TechStart Solutions
Service Interest
PPC Management • $15k/mo budget
Target Launch Date
April 1, 2024
Source
Web Chat • 2:14 AM
Status
Discovery Call Scheduled

Unified CRM

Every interaction—chat, call, discovery meeting, client request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every lead and client.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to signed contract
  • Syncs with calendar, tasks, and all systems

Marketing Automation

Orchestrate the entire lead journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and lead recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-call email sequence
Reminder SMS scheduled
Post-call follow-up ready
Proposal template queued
AI Email Agent
Coming Soon
Pre-Call Email
"Hi Sarah! Your discovery call for PPC strategy is confirmed. Here's what to expect..."
Reminder Email
"Just a friendly reminder about your strategy session tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-call confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on lead behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart intake forms that pre-fill from CRM data and guide leads through completion. When forms are submitted, they automatically trigger outbound automation sequences for qualification and proposal workflows.

  • Pre-filled with CRM data (company, email, service interest)
  • AI-guided completion for budget and timeline details
  • Automatically triggers outbound workflows on submission
AI Form
Client Intake Form
Pre-filled Fields
✓ Company, Email, Services (from CRM)
AI-Guided Fields
→ Current Marketing Channels
→ Monthly Budget Range
What Happens Next
You're notified immediately and proposal process begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR MARKETING AGENCIES AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your agency. Each agent handles different tasks—answering calls, qualifying leads, booking discovery calls, managing client requests. They work together 24/7 to convert more prospects into paying clients faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed opportunities. Handles client inquiries, books discovery calls and strategy sessions, and creates support tickets automatically.

Phone Calls Call Booking Support Tickets
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies marketing leads, shares service packages and pricing, answers questions about deliverables and campaign timelines instantly. Books consultation calls and captures contact info—all through your website chat, 24/7.

Lead Qualifying Service Info Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized consultation confirmations, campaign kickoff reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep leads engaged and clients informed.

Confirmations Follow-Ups Reminders
TIER 1.00

Intake Form Teammate

Onboarding Assistant
Client Intake Forms

Pre-fills client onboarding forms from CRM data. Guides new clients through brand questionnaires and campaign brief submissions. Triggers automation workflows when completed.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to leads at the right time. Makes outbound calls to missed consultation no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover cold leads and keep prospects engaged until they convert.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with leads and current clients. Sends consultation confirmations, campaign launch reminders, and answers questions about services and deliverables via text—98% open rate.

Call Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about marketing services. Click, talk, get answers about pricing, packages, and campaign deliverables—no typing required. Perfect for mobile users browsing your agency's offerings.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed lead and client data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by campaign, project, and lead status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Clients don't submit tickets—they just call or text. Your AI recognizes support requests (campaign adjustments, content revisions, access issues, etc.), creates tickets, triages by urgency, and notifies the right team members automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a lead was frustrated, if a client support request was escalated, if a consultation call was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one lead from first contact to signed contract—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I need help with a complete brand refresh. Can we schedule a strategy call?"
AI: "Absolutely! We specialize in brand refresh campaigns. Would Tuesday at 2 PM work for a discovery call?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 789-4567
Business Type
E-commerce
Budget
$8,000/mo
Services Needed
Brand Refresh
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, business type, $8,000 monthly budget, brand refresh project. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

TUES AT 2 PM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Tuesday at 2 PM, and books it. Instant confirmation—no waiting.

MARCH 2024
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Discovery Call
Alex Martinez • Tuesday, March 5 • 2:00 PM
Automation Sequence
1
Discovery Call Booked
Trigger detected in CRM
2
Confirmation Email Sent
Meeting confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Monday
4
Onboarding Materials Queued
Pre-call questionnaire ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the call is booked, the system springs into action. Confirmation emails, reminder texts, onboarding questionnaires, and follow-ups—all happening automatically.

Inbox
2 New
Discovery Call Confirmation
To: alex@emaildomain.com
Sent ✓
"Hi Alex! Your discovery call is confirmed for Tuesday, March 5 at 2:00 PM. We're excited to discuss your brand refresh..."
Meeting Reminder
To: alex@emaildomain.com
Scheduled
"Just a friendly reminder about your discovery call tomorrow! We've prepared some initial brand concepts to review..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels confident, and goes back to sleep. Meanwhile, a reminder email is already scheduled for Monday. No one had to remember to send it.

06
Tuesday, 2:15 PM

SHE FORGOT
TO SHOW UP

Tuesday afternoon, Alex is stuck in back-to-back client meetings. She completely forgot about the discovery call. You're at your desk, see the missed meeting in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Tuesday, March 5 • 2:00 PM
AM
Alex Martinez
Discovery Call
❌ Did not join meeting
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original conversation + project details ready
07
Tuesday, 2:16 PM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her business type, her $8,000 budget, the brand refresh project. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Wednesday, 4:30 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just wrapped up her last meeting. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you yesterday. Would you like to reschedule?" Alex apologizes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the discovery call yesterday. Would you like to reschedule?"
Alex: "Yes! I'm so sorry. Can we do Friday at 10 AM instead?"
Discovery Call Rescheduled
Friday, March 8 • 10:00 AM
09
Friday, 10:45 AM

SHE LOVES
THE PITCH

Alex shows up for the rescheduled call. She loves the strategy you present. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: proposal follow-up emails get queued, the contract form is ready to send, and onboarding workflows begin. All happening automatically—you're just closing the deal.

CALL COMPLETE
Friday, March 8 • 10:00 AM
Brand Refresh Campaign
Alex Martinez
Proposal sequence activated
Frontdesk Forms
Client Agreement • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Friday, 11:15 AM

HER PHONE BUZZES
RIGHT AFTER

Alex just ended the call. She's still at her desk when her phone buzzes. It's a client agreement from Frontdesk Forms—already filled with her name, email, and the brand refresh package she just discussed. The AI guides her through business details and payment terms right on her phone. When she submits it, you're immediately notified. The onboarding process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Discovery call completed • Agreement submitted
AI
"I remember your discovery call! How can I help?"
Alex
"Quick question about the timeline..."
12
Monday, 3:45 PM

SHE HAS
A QUESTION

Alex is at her desk, reviewing the proposal. She has a question about the project timeline. She calls. The AI answers instantly, recognizes her from your CRM, remembers her discovery call and signed agreement, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 12, 2024

ALEX SIGNS
THE CONTRACT

With all questions answered, Alex signs the contract. The system automatically sends onboarding emails, project kickoff materials, and collaboration platform invites. Alex is officially your client.

CONTRACT SIGNED
Brand Refresh Campaign • $8,000/month
14
March 18, 2024 • 7:15 PM

SHE TEXTS
AT 7:15 PM

Alex just got home from work. She has questions: "How do I access the project dashboard?" "When do we start the design phase?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! How do I access the project dashboard?"
AI
"Hi Alex! Here's your dashboard link: [link]. Your login credentials were sent to your email..."
Alex
"When do we start the design phase?"
AI
"Design phase kicks off March 25th. You'll receive the initial concepts by March 29th. Excited to get started!"
15
April 2, 2024 • 9:30 PM

DESIGN FEEDBACK
NEEDED

Alex just reviewed the latest design concepts. It's 9:30 PM on a Tuesday. She needs to submit feedback before tomorrow's presentation. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands her feedback, creates a project note, and updates the design team. Alex doesn't have to wait for business hours or send long emails. She just describes what she needs, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
FEEDBACK RECORDED
Logo Design Revision
Team notified: Design updates in progress
17
May 15, 2024

RESULTS ARE
IN

The brand refresh campaign just launched. Alex gets notified automatically—email, text, or both, your choice. The system sends campaign updates, performance reports, project milestones, and strategy insights. Clients stay informed without you sending individual messages. Everything happens automatically.

Campaign Update
Sent to Client
MILESTONE
Brand Refresh Launched
May 15 • New website live • Social media rollout complete
PERFORMANCE
Week 1 Results
+247% website traffic • +189% engagement rate
NEXT STEPS
Strategy Review Call
Scheduled for May 22 • Discuss expansion opportunities
✓ Client automatically notified
No manual updates required
CONTRACT RENEWED
March 12, 2025
Alex Martinez
Ongoing Marketing Services • $10,000/month
✓ Renewed for 12 months
Expanded scope, increased budget
Why she renewed
"Incredible results, always responsive, made everything easy. Ready to scale up with you."
18
March 12, 2025

A YEAR LATER
SHE RENEWS

A year later, Alex renews—and expands her contract. She had an incredible experience—questions were answered instantly, projects stayed on track, and results exceeded expectations. The same AI that helped her find your agency kept her delighted as a client. That's the full journey: lead to client to long-term partner.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your agency

Can it handle after-hours client calls? +

Yes. The AI answers calls 24/7, qualifies leads, schedules strategy sessions, and captures campaign requests—all while your team sleeps. No more missed opportunities from prospects calling outside business hours.

How does it handle urgent client requests? +

The AI creates support tickets automatically, collects all details (campaign name, issue description, urgency level), and routes them to your appropriate team member. Critical requests like ad spend issues or website outages can be escalated immediately.

Does it reduce consultation no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed meetings.

Can it book consultations directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books strategy sessions instantly—no back-and-forth emails needed.

How does the onboarding process work? +

After consultations, prospects automatically receive a proposal and onboarding form that's pre-filled with their info from the CRM. The AI guides them through business details and service selection. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including HubSpot, Salesforce, ClickUp, Asana, and others. All data syncs automatically—leads, consultations, proposals, and support tickets.

Can it handle multiple service offerings or team members? +

Absolutely. The AI knows all your services, team member availability, pricing packages, and specialties. It can route calls based on service type, handle multi-service inquiries, and manage multiple team calendars simultaneously.

What about campaign emergencies and urgent updates? +

The AI handles urgent client issues 24/7, verifies client identity, and can coordinate with your on-call account managers. For true emergencies like major ad platform issues or website crashes, it immediately escalates to your senior team.

How much does it cost? +

Pricing is based on your agency size and call volume. Most agencies see ROI within the first month from reduced no-shows and increased client conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing client calls at 2 AM. Start booking consultations while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."