Every empty appointment slot costs money. Every missed call is a lost client. Frontdesk AI answers calls 24/7, books massages, handles rebooking requests, and fills your schedule—all while you focus on healing.
For Massage Therapy Clinics
Incoming Call...
New Client
"Hi, I need a deep tissue massage for tomorrow. Do you have any openings?"
AI Receptionist
"Yes! Alex has a 90-minute deep tissue slot at 2 PM tomorrow. Should I book that for you?"
✓ Massage Booked • Tomorrow 2 PM
You're losing revenue every day your schedule has gaps. Clients call during sessions, no-shows waste your time, and your front desk can't keep up. There's a better way.
A new client finds you at 9 PM with chronic back pain, calls, and gets voicemail. By the time you check messages in the morning, they've already booked with the clinic down the street that answered.
While you're mid-treatment, four more calls come in. New client inquiries, rescheduling requests, insurance questions—your receptionist can't be everywhere at once. Clients get frustrated waiting, and you lose bookings.
You block out your schedule, prep the treatment room, and wait. They don't show up. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty slot.
One AI workforce that handles every touchpoint—from first inquiry to booked appointment
Clients visit your massage therapy clinic website at any hour. Frontdesk Chat answers instantly, asks about their needs, shows available therapists and services, and books appointments—all without human intervention.
Every call is answered instantly—appointment bookings, reschedule requests, service questions, pricing inquiries. The AI understands context, checks availability, schedules appointments, and escalates to humans only when needed.
When clients no-show, Frontdesk Outbound automatically calls to reschedule. The AI references their original booking conversation, knows their service preferences, and books a new appointment—all while updating your CRM and calendar.
Every interaction—chat, call, appointment booking, service inquiry—automatically creates and updates client profiles in your CRM. No manual data entry. No missed information. One complete view of every client and their treatment history.
Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate appointment reminders, follow-ups, and re-engagement sequences based on booking behavior and treatment history.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-appointment confirmations, reminders, follow-ups, and re-booking sequences—all orchestrated by Marketing Automation.
Smart intake forms that pre-fill from CRM data and guide clients through completion. When forms are submitted, they automatically trigger outbound automation sequences for appointment confirmation and treatment preparation workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your massage practice. Each agent handles different tasks—answering calls, booking appointments, handling client requests. They work together 24/7 to keep your schedule full and clients happy.
Answers every call instantly—no voicemail, no missed appointments. Handles new client inquiries, books massage sessions, and manages cancellations or rescheduling requests automatically.
Qualifies potential clients, shows available massage services and pricing, answers questions about therapist specialties and session lengths instantly. Books appointments and captures contact info—all through your website chat, 24/7.
Sends personalized appointment confirmations, session reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send wellness tips and rebooking offers at the right time to keep clients engaged.
Pre-fills new client intake forms from CRM data. Guides clients through health history, pain points, and massage preferences. Triggers automation workflows when submitted for therapist review.
Automatically reaches out to clients at the right time. Makes outbound calls to no-shows, sends personalized SMS wellness reminders, and emails rebooking sequences. Coordinates all outbound channels to reduce cancellations and keep clients engaged.
Handles two-way SMS conversations with massage clients and potential new clients. Sends appointment confirmations, session reminders, and answers questions about available times and services via text—98% open rate.
Lets website visitors speak directly to your website about massage services. Click, talk, get answers about pricing, availability, and therapist specialties—no typing required. Perfect for mobile users browsing massage options.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed client and appointment data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by client, session type, and booking status.
Clients don't submit requests—they just call or text. Your AI recognizes client needs (schedule changes, product reorders, special accommodations), creates tasks, prioritizes by urgency, and notifies the right staff members automatically.
Watches every conversation and alerts you when it matters. If a client was unhappy with their session, if a special accommodation was requested, if a new appointment was booked—you know instantly.
Follow one client from phone call to rebooked massage—see how every system works together
Alex calls at 7:45 PM. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, deep tissue preference, 90-minute session, Thursday at 2 PM. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Thursday at 2 PM, and books it. Instant confirmation—no waiting.
The moment the appointment is booked, the system springs into action. Confirmation emails, reminder texts, intake forms, and preparation instructions—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Wednesday. No one had to remember to send it.
Thursday afternoon, Alex is stuck in a meeting. She completely forgot about the massage. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the evening phone call, her deep tissue request, her 90-minute preference. Recovery calls get scheduled automatically. Follow-up texts are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just got home from work. She answers. The AI remembers their entire conversation from Monday evening. "Hi Alex, I noticed we missed you yesterday. Would you like to reschedule your massage?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled massage. She feels amazing after. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-session follow-up texts get queued, rebooking reminders are scheduled, and feedback requests begin. All happening automatically—you're just focused on providing great care.
Alex just finished her massage. She's walking to her car when her phone buzzes. It's a rebooking link from Frontdesk Forms—already filled with her name, email, and her preferred service. The AI guides her through scheduling her next appointment right on her phone. When she books it, you're immediately notified. The whole process takes 60 seconds—all without you lifting a finger.
Alex is at work, thinking about her next massage. She has a question about bringing her own essential oils. She calls. The AI answers instantly, recognizes her from your CRM, remembers her last session and upcoming appointment, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
After three amazing sessions, Alex books a 5-massage package. The system automatically sends welcome materials, membership benefits, and scheduling links for her remaining sessions. Alex is officially a regular client.
Alex is settling in for the evening. She has questions: "Can I schedule all my remaining sessions?" "Do you have Saturday availability?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex's neck has been bothering her all week. It's 7 PM on Tuesday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, notes her preference for extra focus on her neck, and updates her next appointment. Alex doesn't have to wait for business hours or explain her history. She just describes the issue, and it's handled.
You're running a summer promotion. Alex gets notified automatically—email, text, or both, your choice. The system sends promotional offers, wellness tips, appointment reminders, and seasonal specials. Clients stay informed and engaged without you sending individual messages. Everything happens automatically.
Six months later, Alex renews with a bigger package. She had an amazing experience—scheduling was always easy, questions were answered instantly, and she felt cared for. The same AI that helped her book her first massage kept her happy as a regular client. That's the full journey: inquiry to first-timer to loyal client.
Everything you need to know about using Frontdesk for your massage therapy practice
Yes. The AI answers calls 24/7, books appointments, handles rescheduling requests, and answers common questions about services and pricing—all while you're with clients or closed. No more missed bookings at 10 PM.
The AI processes cancellations automatically, collects all necessary information (client name, appointment time, reason), and immediately works to fill the slot by reaching out to waitlisted clients. Last-minute cancellations can be flagged for your attention.
Yes. The system automatically sends confirmation emails and reminder texts before appointments. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed sessions and keeping your schedule full.
Yes. Integrates with Google Calendar, Outlook, and most scheduling systems. The AI checks real-time availability and books appointments instantly—no back-and-forth texts or missed voicemails needed.
After booking, new clients automatically receive an intake form that's pre-filled with their contact info from the CRM. The AI guides them through health history, areas of concern, and pressure preferences. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most systems including Mindbody, Acuity Scheduling, Square Appointments, Vagaro, and others. All data syncs automatically—clients, appointments, intake forms, and payments.
Absolutely. The AI knows all your therapists, their specialties, availability, and service offerings. It can route calls based on therapist preference, handle multi-location inquiries, and manage multiple practitioners simultaneously.
The AI handles special requests like couples massages, prenatal sessions, and specific therapist preferences. It can explain package pricing, membership benefits, and gift certificate options—or escalate complex questions to your team.
Pricing is based on your practice size and call volume. Most massage therapy clinics see ROI within the first month from reduced no-shows and increased appointment bookings. Contact us for a custom quote.
Stop missing appointments at 2 AM. Start booking clients while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."