Maternity Homes AI Receptionist | 24/7 Admissions & Support | Frontdesk

SUPPORT MORE
MATERNITY HOMES
WITH AI RECEPTIONISTS

Every missed call is a woman in crisis who needs help. Every delayed response creates uncertainty. Frontdesk AI answers calls 24/7, handles intake inquiries, schedules admissions, and provides compassionate support—all while your team rests.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Maternity Homes

Incoming Call...

Expectant Mother

"Hi, I'm 6 months pregnant and need a safe place to stay. Do you have any beds available?"

AI Receptionist

"Yes, we have space available. I'd love to help you. Can we schedule an intake interview to discuss your needs?"

✓ Intake Scheduled • Tomorrow 10 AM

The Problem

MATERNITY HOMES
MISS CRISIS CALLS

Pregnant women in crisis call when they need help most. Missed calls mean missed opportunities to serve those who need you. Your staff is overwhelmed, and women in need slip through the cracks.

You Miss Crisis Calls After Hours

A pregnant woman finds your maternity home at 10 PM, calls for help, and gets voicemail. By morning, she's already contacted another home that answered. In a crisis, every moment matters—and you weren't there.

The Cost
Women Lost
Every empty bed means someone not served

Your Staff Is Overwhelmed with Inquiries

While you're meeting with a current resident, three more calls come in. Intake questions, counseling sessions, donor inquiries, emergency situations—you can't be everywhere at once. Women in need get frustrated waiting, and referral partners lose confidence.

The Cost
30+ calls/day
Per house manager

Intake Appointments No-Show Without Follow-Up

You schedule an intake interview, prepare the paperwork, and wait. She doesn't show. You send one text that goes unanswered. That's it—she's gone, and you have no way to know if she found help elsewhere or if she's still in crisis.

The Cost
25% no-show
Rate for initial intakes
60%
Of crisis calls happen outside business hours
40%
Of inquiries need immediate response
72 hours
Window to connect before losing contact

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to move-in day

24/7 Intake Chat

Pregnant women in crisis reach out at any hour. Frontdesk Chat answers instantly, qualifies their situation, explains available support, and schedules intake appointments—all without human intervention.

  • Automatically assesses due date, current housing situation, and immediate needs
  • Checks real-time bed availability across your homes
  • Books intake appointments directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, I'm 5 months pregnant and need somewhere safe to stay."
AI
"I'm so glad you reached out. We have a private room available with full support services. Would you like to schedule an intake meeting?"
"Yes! Can I come this Saturday?"
Intake Scheduled ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "I need to speak to someone about prenatal appointments..."
AI: "I can help schedule that right away. What days work best for you?"
✓ Appointment #4920 Scheduled

AI Phone Receptionist

Every call is answered instantly—appointment requests, counseling inquiries, donation questions. The AI understands context, schedules appointments, coordinates services, and escalates to staff only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Schedules appointments automatically
  • Recognizes residents from CRM and references past interactions

Smart Outbound Follow-ups

When intake appointments are missed, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, understands their situation, and books a new appointment—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules appointments and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed we missed you for the intake appointment on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do this Saturday instead?"
✓ Intake Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Sarah Chen
Due Date
August 2024
Room Preference
Private Room with Bath
Source
Web Chat • 2:14 AM
Status
Intake Scheduled

Unified CRM

Every interaction—chat, call, intake appointment, support request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every inquiry and resident.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to move-in
  • Syncs with calendar, appointments, and all systems

Marketing Automation

Orchestrate the entire inquiry journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-intake email sequence
Reminder SMS scheduled
Post-intake follow-up ready
Admission paperwork queued
AI Email Agent
Coming Soon
Pre-Intake Email
"Hi Sarah! Your intake appointment is confirmed. Here's what to expect and what to bring..."
Reminder Email
"Just a friendly reminder about your appointment tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-intake confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on inquiry behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart admission applications that pre-fill from CRM data and guide applicants through completion. When forms are submitted, they automatically trigger outbound automation sequences for verification and approval workflows.

  • Pre-filled with CRM data (name, email, due date)
  • AI-guided completion for medical history and emergency contacts
  • Automatically triggers outbound workflows on submission
AI Form
Admission Application
Pre-filled Fields
✓ Name, Email, Due Date (from CRM)
AI-Guided Fields
→ Medical History
→ Emergency Contacts
What Happens Next
You're notified immediately and verification begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR MATERNITY HOMES AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your maternity home. Each agent handles different tasks—answering calls, scheduling intake appointments, handling resident support requests. They work together 24/7 to support pregnant women in crisis.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed intakes. Handles crisis calls with compassion, schedules intake appointments, and creates support tickets automatically for counseling and medical needs.

Phone Calls Intake Scheduling Support Requests
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Provides compassionate support to women in crisis, answers questions about program services and available beds, explains admission requirements and support programs instantly. Schedules intake appointments and captures contact info—all through your website chat, 24/7.

Crisis Support Program Info Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized intake appointment confirmations, counseling session reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep women engaged with support services.

Confirmations Follow-Ups Reminders
TIER 1.00

Intake Teammate

Intake Assistant
Admission Forms

Pre-fills intake forms from CRM data. Guides women through medical history and support needs assessment. Triggers automation workflows when submitted for case management review.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outreach Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to women at the right time. Makes compassionate calls to missed appointments, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to re-engage women and keep them connected to support services.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with women seeking support and current residents. Sends intake confirmations, counseling reminders, and answers questions about available beds and program services via text—98% open rate.

Intake Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets women speak directly to your website about available beds and support services. Click, talk, get answers about program details, admission requirements, and available resources—no typing required. Perfect for mobile users in crisis situations.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed client and resident data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by case status and support needs.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Residents don't submit tickets—they just call or text. Your AI recognizes support needs (medical appointments, counseling requests, facility concerns), creates tickets, triages by urgency, and notifies the right staff members automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a woman was distressed, if an urgent support need was reported, if an intake appointment was scheduled—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one expectant mother from phone call to admission—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM, scared and looking for help. The AI answers instantly—no voicemail, no missed call. She's not alone.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. You've reached Hope Haven Maternity Home. How can I help you today?"
Alex: "Hi, I'm pregnant and I don't have anywhere to go. Do you have space available?"
AI: "I'm so glad you called. Yes, we have availability. Can you tell me how far along you are? I'd like to schedule an intake meeting so we can talk more."
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Situation
Needs housing
Due Date
September 2024
Intake Date
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, pregnancy status, due date, housing needs, intake availability. Saved to CRM automatically—no forms, no typing, no interruptions.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and schedules the intake meeting. Instant confirmation—no waiting, no back-and-forth.

MARCH 2024
AI
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Intake Meeting
Alex Martinez • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Intake Meeting Scheduled
Trigger detected in CRM
2
Confirmation Email Sent
Meeting details delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-meeting email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the intake meeting is scheduled, the system springs into action. Confirmation emails, reminder texts, follow-ups, and admission forms—all happening automatically while you sleep.

Inbox
2 New
Intake Meeting Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your intake meeting is confirmed for Saturday, March 9 at 11:00 AM. We're here to support you..."
Meeting Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your intake meeting tomorrow! Please bring your ID and any medical records..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels supported, and finally gets some sleep. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is overwhelmed and forgot about the meeting. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AM
Alex Martinez
Intake Meeting
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original conversation + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her pregnancy situation, her need for housing, her due date. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally feeling a bit better—just got some rest. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule your intake meeting?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the intake meeting on Saturday. Are you okay? Would you like to reschedule?"
Alex: "Yes, I'm sorry. Can we do this Saturday instead?"
Meeting Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE FEELS
WELCOMED

Alex shows up for the rescheduled intake meeting. She feels heard and supported. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: admission paperwork gets queued, welcome materials are ready to send, and onboarding workflows begin. All happening automatically—you're just focused on helping Alex.

INTAKE COMPLETE
Saturday, March 16 • 2:00 PM
Hope Haven Maternity Home
Alex Martinez
Admission sequence activated
Frontdesk Forms
Admission Application • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the intake meeting. She's walking to her car when her phone buzzes. It's an admission application from Frontdesk Forms—already filled with her name, email, and due date. The AI guides her through medical records and emergency contact information right on her phone. When she submits it, you're immediately notified. The admission process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Intake complete • Application submitted
AI
"I remember your intake meeting! How can I help?"
Alex
"Question about what to bring on move-in day..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at home, thinking about her move-in. She has a question about what to bring. She calls. The AI answers instantly, recognizes her from your CRM, remembers her intake meeting and application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 20, 2024

ALEX MOVES
INTO THE HOME

With all her questions answered and paperwork complete, Alex moves in. The system automatically sends welcome materials, house rules, and program information. Alex is officially a resident and feels supported every step of the way.

ADMISSION COMPLETE
Hope Haven Maternity Home • Room 204
14
April 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex has been living at the home for two weeks. She has questions: "Where's the nearest clinic?" "What time is dinner tonight?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! Where's the nearest prenatal clinic?"
AI
"Hi Alex! The Community Health Clinic is 2 miles away at 123 Main St. We can arrange transportation. Would you like help scheduling?"
Alex
"What time is dinner tonight?"
AI
"Dinner is at 6:00 PM in the dining room. Tonight we're having chicken and vegetables. See you there!"
15
April 15, 2024 • 8:30 PM

SHE NEEDS
SUPPORT

Alex isn't feeling well. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands her concern, creates a support ticket, and alerts the on-call staff immediately. Alex doesn't have to wait for business hours or worry if anyone will help. She just describes the issue, and support is on the way.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
SUPPORT TICKET CREATED
Health Concern
On-call staff notified immediately
17
May 5, 2024

PARENTING CLASS
THIS SAT

There's a parenting class this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends program announcements, event reminders, appointment updates, and community news. Residents stay informed without you sending individual messages. Everything happens automatically.

Program Event
Sent to All Residents
EVENT
Parenting Skills Class
Saturday, May 10 • 2:00 PM • Common Room
ANNOUNCEMENT
New Counselor Available
Meet Sarah, our new family counselor!
REMINDER
Doctor Appointment
Your prenatal checkup is Tuesday at 10 AM
✓ All residents notified
No manual sending required
SUCCESSFUL TRANSITION
October 15, 2024
Alex Martinez
Mother & Baby • Moved to Independent Living
✓ Program Completed Successfully
6 months of residential support
Her feedback
"I always got quick answers to my questions, felt supported through everything, and learned so much from the classes"
18
October 15, 2024

SIX MONTHS LATER
SHE THRIVES

Six months later, Alex successfully transitions to independent living with her baby. She had an incredible experience—questions were answered instantly, support was always available, and she felt cared for throughout her journey. The same AI that helped her find the home kept her supported as a resident. That's the full journey: inquiry to admission to successful transition.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your maternity home

Can it handle after-hours crisis calls? +

Yes. The AI answers calls 24/7, pre-screens pregnant women in crisis, checks bed availability, and schedules intake appointments—all while your team sleeps. No more missed opportunities when someone reaches out at 2 AM needing help.

How does it handle resident support requests? +

The AI creates support tickets automatically, collects all details (resident name, room number, request type, urgency), and routes them to your care team. Medical emergencies or urgent needs can be escalated immediately to staff.

Does it reduce intake appointment no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before intake appointments. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed intakes and keeping vulnerable women connected to care.

Can it book intake appointments directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books intake appointments instantly—no back-and-forth emails needed during a crisis situation.

How does the admission application work? +

After intake appointments, applicants automatically receive an admission form that's pre-filled with their info from the CRM. The AI guides them through medical history, support needs, and referral information. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most case management and donor management systems. All data syncs automatically—referrals, intake appointments, admissions, and support requests flow seamlessly into your existing workflows.

Can it handle multiple homes or locations? +

Absolutely. The AI knows all your locations, bed availability, program offerings, and specialized services. It can route calls based on location, handle network-wide inquiries, and manage multiple homes simultaneously.

What about medical emergencies and urgent situations? +

The AI handles urgent calls 24/7, verifies resident identity, and assesses the situation. For medical emergencies or crisis situations, it immediately escalates to your on-call house director or emergency contact.

How much does it cost? +

Pricing is based on your home size and call volume. Most maternity homes see ROI within the first month from reduced no-shows and increased admissions. Contact us for a custom quote that fits your nonprofit budget.

GET STARTED WITH
FRONTDESK

Stop missing crisis calls at 2 AM. Start admitting residents while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."