Every empty appointment slot costs money. Every missed call is a lost client. Frontdesk AI answers calls 24/7, books consultations, handles appointment changes, and converts leads—all while your team sleeps.
For Medical Spas
Incoming Call...
Client
"Hi, I'm interested in Botox. Do you have any openings this week?"
AI Receptionist
"Yes! We have Friday at 2 PM available with our specialist. Would you like me to book that consultation for you?"
✓ Consultation Booked • Friday 2 PM
You're losing revenue every day appointments sit unfilled. Clients call after hours, no-shows waste treatment time, and your front desk can't keep up. There's a better way.
A potential client sees your Botox special at 9 PM, calls, and gets voicemail. By the time you check messages in the morning, they've already booked with a competitor who answered immediately.
While you're performing a laser treatment, five more calls come in. Consultation bookings, product questions, appointment changes—you can't be everywhere at once. Clients get frustrated waiting, and you lose bookings.
You block treatment time, prep the room, and wait. They don't show. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty appointment slot.
One AI workforce that handles every touchpoint—from first inquiry to booked appointment
Clients visit your medical spa website at any hour. Frontdesk Chat answers instantly, qualifies leads, recommends treatments, and books appointments—all without human intervention.
Every call is answered instantly—appointment requests, treatment inquiries, rescheduling needs. The AI understands context, updates schedules, handles cancellations, and escalates to humans only when needed.
When appointments no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original consultation, knows their treatment plan, and books a new session—all while updating your CRM and calendar.
Every interaction—chat, call, consultation, treatment session—automatically creates and updates client profiles in your CRM. No manual data entry. No missed information. One complete view of every client and their treatment journey.
Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate follow-ups, appointment reminders, and post-treatment nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, appointment reminders, post-treatment care instructions, and re-booking sequences—all orchestrated by Marketing Automation.
Smart intake forms that pre-fill from CRM data and guide clients through completion. When forms are submitted, they automatically trigger outbound automation sequences for consultation scheduling and treatment planning workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your medical spa. Each agent handles different tasks—answering calls, booking consultations, handling client inquiries. They work together 24/7 to fill your appointment calendar faster.
Answers every call instantly—no voicemail, no missed consultations. Handles treatment inquiries, books Botox appointments, and creates service request tickets automatically.
Qualifies treatment leads, shows available services and pricing, answers questions about procedures and recovery times instantly. Books consultations and captures contact info—all through your website chat, 24/7.
Sends personalized consultation confirmations, treatment reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep clients engaged.
Pre-fills client intake forms from CRM data. Guides clients through medical history and consent verification. Triggers automation workflows when submitted.
Automatically reaches out to clients at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep clients engaged.
Handles two-way SMS conversations with prospective and current clients. Sends consultation confirmations, pre-treatment reminders, and answers questions about available services via text—98% open rate.
Lets website visitors speak directly to your website about available treatments. Click, talk, get answers about pricing, availability, and procedures—no typing required. Perfect for mobile users browsing services.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed client and lead data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by service type, treatment, and lead status.
Clients don't submit tickets—they just call or text. Your AI recognizes support issues (product reaction, post-treatment concern, etc.), creates tickets, triages by urgency, and notifies the right staff member automatically.
Watches every conversation and alerts you when it matters. If a client was frustrated, if a post-treatment concern was reported, if a consultation was booked—you know instantly.
Follow one client from phone call to booked treatment—see how every system works together
Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, Botox interest, budget range, preferred date. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Thursday at 2 PM, and books it. Instant confirmation—no waiting.
The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and intake forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Wednesday. No one had to remember to send it.
Thursday afternoon, Alex is stuck in a meeting. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her Botox interest, her budget range. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you yesterday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled consultation. She loves the treatment plan. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-consultation follow-up emails get queued, the booking form is ready to send, and payment workflows begin. All happening automatically—you're just consulting with the client.
Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a treatment booking form from Frontdesk Forms—already filled with her name, email, and the treatment she just discussed. The AI guides her through medical history and consent forms right on her phone. When she submits it, you're immediately notified. The booking process begins automatically—all without you lifting a finger.
Alex's at work, thinking about her upcoming treatment. She has a question about aftercare. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and booking, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With all questions answered, Alex arrives for her Botox treatment. The system automatically sends aftercare instructions, follow-up reminders, and next appointment suggestions. Alex's officially a client.
Three months later, Alex is ready for her next treatment. She has questions: "When should I come back?" "Do you have evening appointments?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex is interested in adding dermal fillers to her routine. It's 9:15 PM on a Monday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands her interest, provides pricing details, and offers to schedule a consultation. Alex doesn't have to wait for business hours or fill out forms. She just describes what she wants, and it's handled.
You're running a summer promotion on chemical peels. Alex gets notified automatically—email, text, or both, your choice. The system sends special offers, treatment reminders, new service announcements, and seasonal promotions. Clients stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex is a loyal client. She's had multiple treatments—Botox, fillers, chemical peels. She had a great experience—booking was always easy, questions were answered instantly, and she felt valued. The same AI that helped her find your spa kept her happy as a client. That's the full journey: inquiry to treatment to loyalty.
Everything you need to know about using Frontdesk for your medical spa
Yes. The AI answers calls 24/7, qualifies clients, checks treatment availability, and books appointments—all while your team sleeps. No more missed booking opportunities at 2 AM.
The AI provides detailed information about Botox, fillers, laser treatments, and all your services automatically. It collects client concerns, treatment history, and aesthetic goals, then routes qualified leads to your aestheticians for consultation.
Yes. The system automatically sends confirmation emails and reminder texts before appointments. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed treatments.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability for specific providers and treatment rooms, booking appointments instantly—no back-and-forth emails needed.
After initial inquiries, clients automatically receive consultation booking options that match their treatment interests. The AI collects medical history, aesthetic goals, and photo documentation. When consultations are booked, you're notified immediately with full client details.
Yes. Frontdesk integrates with most medical spa systems including Zenoti, Vagaro, Boulevard, Booker, and others. All data syncs automatically—client profiles, appointments, consultations, and treatment packages.
Absolutely. The AI knows all your locations, provider availability, treatment offerings, and pricing. It can route calls based on location, handle multi-site inquiries, and manage appointment scheduling across all your medical spas simultaneously.
The AI explains all treatment packages, membership tiers, and promotional offers 24/7. It qualifies client interests, calculates pricing with current promotions, and can process package purchases or schedule follow-up calls with your sales team.
Pricing is based on your appointment volume and number of locations. Most medical spas see ROI within the first month from reduced no-shows and increased treatment bookings. Contact us for a custom quote.
Stop missing appointments at 2 AM. Start booking consultations while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.