Medical Spas AI Receptionist | 24/7 Booking & Client Care | Frontdesk

FILL YOUR
APPOINTMENT BOOK
WHILE YOU SLEEP

Every empty appointment slot costs money. Every missed call is a lost client. Frontdesk AI answers calls 24/7, books consultations, handles appointment changes, and converts leads—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Medical Spas

Incoming Call...

Client

"Hi, I'm interested in Botox. Do you have any openings this week?"

AI Receptionist

"Yes! We have Friday at 2 PM available with our specialist. Would you like me to book that consultation for you?"

✓ Consultation Booked • Friday 2 PM

The Problem

MEDICAL SPAS
LOSE CLIENTS DAILY

You're losing revenue every day appointments sit unfilled. Clients call after hours, no-shows waste treatment time, and your front desk can't keep up. There's a better way.

You Miss Calls When Clients Need You Most

A potential client sees your Botox special at 9 PM, calls, and gets voicemail. By the time you check messages in the morning, they've already booked with a competitor who answered immediately.

The Cost
$3,500/month
Lost per unfilled treatment slot

Your Front Desk Is Drowning in Calls

While you're performing a laser treatment, five more calls come in. Consultation bookings, product questions, appointment changes—you can't be everywhere at once. Clients get frustrated waiting, and you lose bookings.

The Cost
60+ calls/day
Per medical spa location

Appointments No-Show and You Lose Them Forever

You block treatment time, prep the room, and wait. They don't show. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty appointment slot.

The Cost
25% no-show
Rate industry average
$42,000
Lost annually per unfilled treatment slot
45%
Of bookings happen after business hours
4 hours
Average response time to new inquiries

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to booked appointment

24/7 Booking Chat

Clients visit your medical spa website at any hour. Frontdesk Chat answers instantly, qualifies leads, recommends treatments, and books appointments—all without human intervention.

  • Automatically captures treatment interests, budget, and preferred timing
  • Checks real-time availability across all providers
  • Books consultations directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, I'm interested in Botox. What's available?"
AI
"I can schedule you with Dr. Martinez for a Botox consultation—first session $350. Would you like to book an appointment?"
"Yes! This Saturday works."
Appointment Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Caller: "I need to reschedule my laser hair removal appointment..."
AI: "I can help with that. What date works better for you?"
✓ Appointment Rescheduled

AI Phone Receptionist

Every call is answered instantly—appointment requests, treatment inquiries, rescheduling needs. The AI understands context, updates schedules, handles cancellations, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Books and reschedules appointments automatically
  • Recognizes clients from CRM and references treatment history

Smart Outbound Follow-ups

When appointments no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original consultation, knows their treatment plan, and books a new session—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules appointments and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, this is Frontdesk. I noticed we missed you for your Botox consultation on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
✓ Appointment Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Alex Rodriguez
Treatment Interest
Botox • $350
Preferred Timing
Saturdays, Morning
Source
Web Chat • 2:14 AM
Status
Consultation Scheduled

Unified CRM

Every interaction—chat, call, consultation, treatment session—automatically creates and updates client profiles in your CRM. No manual data entry. No missed information. One complete view of every client and their treatment journey.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to treatment completion
  • Syncs with calendar, notes, and all systems

Marketing Automation

Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate follow-ups, appointment reminders, and post-treatment nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and re-booking sequences
Automated Follow-Ups
What's Happening Now
Pre-consultation email sent
Reminder SMS scheduled
Post-treatment follow-up ready
Re-booking campaign queued
AI Email Agent
Coming Soon
Pre-Consultation Email
"Hi Alex! Your Botox consultation is confirmed. Here's what to expect..."
Reminder Email
"Just a friendly reminder about your appointment tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, appointment reminders, post-treatment care instructions, and re-booking sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on client behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart intake forms that pre-fill from CRM data and guide clients through completion. When forms are submitted, they automatically trigger outbound automation sequences for consultation scheduling and treatment planning workflows.

  • Pre-filled with CRM data (name, email, treatment interest)
  • AI-guided completion for medical history and consent
  • Automatically triggers outbound workflows on submission
AI Form
New Client Intake
Pre-filled Fields
✓ Name, Email, Treatment (from CRM)
AI-Guided Fields
→ Medical History
→ Treatment Consent
What Happens Next
You're notified immediately and consultation scheduling begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR MEDICAL SPAS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your medical spa. Each agent handles different tasks—answering calls, booking consultations, handling client inquiries. They work together 24/7 to fill your appointment calendar faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed consultations. Handles treatment inquiries, books Botox appointments, and creates service request tickets automatically.

Phone Calls Consultation Booking Service Requests
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies treatment leads, shows available services and pricing, answers questions about procedures and recovery times instantly. Books consultations and captures contact info—all through your website chat, 24/7.

Lead Qualifying Service Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized consultation confirmations, treatment reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep clients engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Intake Form Teammate

Intake Form Assistant
Client Intake Forms

Pre-fills client intake forms from CRM data. Guides clients through medical history and consent verification. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to clients at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep clients engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with prospective and current clients. Sends consultation confirmations, pre-treatment reminders, and answers questions about available services via text—98% open rate.

Consultation Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available treatments. Click, talk, get answers about pricing, availability, and procedures—no typing required. Perfect for mobile users browsing services.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed client and lead data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by service type, treatment, and lead status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Clients don't submit tickets—they just call or text. Your AI recognizes support issues (product reaction, post-treatment concern, etc.), creates tickets, triages by urgency, and notifies the right staff member automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a client was frustrated, if a post-treatment concern was reported, if a consultation was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one client from phone call to booked treatment—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm interested in Botox treatments. Do you have any availability this week?"
AI: "Yes! We have openings Thursday and Friday. Would you like to schedule a consultation?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Interested In
Botox Treatment
Budget Range
$400-600
Preferred Date
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, Botox interest, budget range, preferred date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

THU AT 2 PM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Thursday at 2 PM, and books it. Instant confirmation—no waiting.

MARCH 2024
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Botox Consultation
Alex Martinez • Thursday, March 9 • 2:00 PM
Automation Sequence
1
Consultation Booked
Trigger detected in CRM
2
Confirmation Email Sent
Appointment confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Wednesday
4
Follow-Up Queued
Post-consultation email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and intake forms—all happening automatically.

Inbox
2 New
Consultation Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your Botox consultation is confirmed for Thursday, March 9 at 2:00 PM..."
Appointment Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your consultation tomorrow! We're excited to meet with you..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Wednesday. No one had to remember to send it.

06
Thursday, 2:15 PM

SHE FORGOT
TO SHOW UP

Thursday afternoon, Alex is stuck in a meeting. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Thursday, March 9 • 2:00 PM
AM
Alex Martinez
Botox Consultation
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Thursday, 2:16 PM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her Botox interest, her budget range. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Friday, 5:30 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you yesterday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the Botox consultation yesterday. Would you like to reschedule?"
Alex: "Yes! I'm so sorry. Can we do next Tuesday instead?"
Consultation Rescheduled
Tuesday, March 14 • 3:00 PM
09
Tuesday, 3:30 PM

SHE LOVES
THE PLAN

Alex shows up for the rescheduled consultation. She loves the treatment plan. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-consultation follow-up emails get queued, the booking form is ready to send, and payment workflows begin. All happening automatically—you're just consulting with the client.

CONSULTATION COMPLETE
Tuesday, March 14 • 3:00 PM
Botox Treatment
Alex Martinez
Post-consultation sequence activated
Frontdesk Forms
Treatment Booking • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Tuesday, 3:45 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a treatment booking form from Frontdesk Forms—already filled with her name, email, and the treatment she just discussed. The AI guides her through medical history and consent forms right on her phone. When she submits it, you're immediately notified. The booking process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Consultation completed • Booking submitted
AI
"I remember your consultation! How can I help?"
Alex
"Question about aftercare instructions..."
12
Wednesday, 11:30 AM

SHE HAS
A QUESTION

Alex's at work, thinking about her upcoming treatment. She has a question about aftercare. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and booking, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 20, 2024

ALEX GETS
HER TREATMENT

With all questions answered, Alex arrives for her Botox treatment. The system automatically sends aftercare instructions, follow-up reminders, and next appointment suggestions. Alex's officially a client.

TREATMENT COMPLETE
Botox Treatment • $550
14
June 15, 2024 • 7:45 PM

SHE TEXTS
AT 7:45 PM

Three months later, Alex is ready for her next treatment. She has questions: "When should I come back?" "Do you have evening appointments?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! When should I schedule my next Botox appointment?"
AI
"Hi Alex! We recommend follow-up treatments every 3-4 months. You're right on schedule! We have availability next week..."
Alex
"Do you have any evening appointments?"
AI
"Yes! We have Thursday at 6 PM or Friday at 5:30 PM available. Which works better for you?"
15
July 8, 2024 • 9:15 PM

CURIOUS ABOUT
FILLERS

Alex is interested in adding dermal fillers to her routine. It's 9:15 PM on a Monday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands her interest, provides pricing details, and offers to schedule a consultation. Alex doesn't have to wait for business hours or fill out forms. She just describes what she wants, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
CONSULTATION SCHEDULED
Dermal Filler Consultation
Scheduled: Thursday, 6:00 PM
17
August 12, 2024

SUMMER SPECIAL
THIS WEEK

You're running a summer promotion on chemical peels. Alex gets notified automatically—email, text, or both, your choice. The system sends special offers, treatment reminders, new service announcements, and seasonal promotions. Clients stay informed without you sending individual messages. Everything happens automatically.

Special Promotion
Sent to All Clients
LIMITED OFFER
Summer Chemical Peel Special
Save 20% • This Week Only • Book Now
NEW SERVICE
Microneedling Now Available
Book your complimentary consultation today!
REMINDER
Time for Your Touch-Up
It's been 3 months since your last treatment
✓ All clients notified
No manual sending required
LOYAL CLIENT
March 2025
Alex Martinez
Regular Client • Multiple Treatments
✓ 8 treatments in 12 months
Botox, fillers, chemical peels
Why she's a regular
"Booking is so easy, I always get quick answers to my questions, and they remember all my preferences"
18
March 2025

A YEAR LATER
SHE'S A REGULAR

A year later, Alex is a loyal client. She's had multiple treatments—Botox, fillers, chemical peels. She had a great experience—booking was always easy, questions were answered instantly, and she felt valued. The same AI that helped her find your spa kept her happy as a client. That's the full journey: inquiry to treatment to loyalty.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your medical spa

Can it handle after-hours appointment calls? +

Yes. The AI answers calls 24/7, qualifies clients, checks treatment availability, and books appointments—all while your team sleeps. No more missed booking opportunities at 2 AM.

How does it handle treatment inquiries? +

The AI provides detailed information about Botox, fillers, laser treatments, and all your services automatically. It collects client concerns, treatment history, and aesthetic goals, then routes qualified leads to your aestheticians for consultation.

Does it reduce appointment no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before appointments. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed treatments.

Can it book treatments directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability for specific providers and treatment rooms, booking appointments instantly—no back-and-forth emails needed.

How does the consultation booking work? +

After initial inquiries, clients automatically receive consultation booking options that match their treatment interests. The AI collects medical history, aesthetic goals, and photo documentation. When consultations are booked, you're notified immediately with full client details.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most medical spa systems including Zenoti, Vagaro, Boulevard, Booker, and others. All data syncs automatically—client profiles, appointments, consultations, and treatment packages.

Can it handle multiple locations? +

Absolutely. The AI knows all your locations, provider availability, treatment offerings, and pricing. It can route calls based on location, handle multi-site inquiries, and manage appointment scheduling across all your medical spas simultaneously.

What about treatment package inquiries and memberships? +

The AI explains all treatment packages, membership tiers, and promotional offers 24/7. It qualifies client interests, calculates pricing with current promotions, and can process package purchases or schedule follow-up calls with your sales team.

How much does it cost? +

Pricing is based on your appointment volume and number of locations. Most medical spas see ROI within the first month from reduced no-shows and increased treatment bookings. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing appointments at 2 AM. Start booking consultations while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."