Every empty suite costs money. Every missed call is a lost tenant. Frontdesk AI answers calls 24/7, books property tours, handles facility requests, and closes leases—all while your team sleeps.
Medical Office Buildings
Incoming Call...
Healthcare Provider
"Hi, I'm looking for medical office space around 2,500 square feet. Do you have anything available?"
AI Receptionist
"Yes! We have Suite 320 available—2,600 SF, $4,800/month with CAM. Would you like to schedule a showing?"
✓ Showing Booked • Suite 320
You're losing revenue every day your medical suites sit vacant. Healthcare providers call after hours, tours get missed, and your leasing team can't keep up with inquiries from multiple practices.
A physician group finds your listing at 9 PM while reviewing expansion options, calls, and gets voicemail. By the time you check messages in the morning, they've already signed a lease with a competing medical office building that answered immediately.
While you're conducting a suite walkthrough, three more calls come in. HVAC service requests, tour scheduling, lease questions from medical practices—you can't be everywhere at once. Healthcare tenants get frustrated waiting, and you lose premium lease opportunities.
You clear your schedule, prep the medical suite, coordinate building access, and show up. The healthcare provider doesn't. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another vacant suite costing you thousands monthly.
One AI workforce that handles every touchpoint—from first call to scheduled appointment
Patients and tenants visit your medical office building website at any hour. Frontdesk Chat answers instantly, qualifies inquiries, shows available suite spaces, and schedules property tours—all without human intervention.
Every call is answered instantly—facilities requests, property tour inquiries, tenant questions. The AI understands context, creates service tickets, schedules follow-ups, and escalates to humans only when needed.
When property tours no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their practice requirements, and books a new tour—all while updating your CRM and calendar.
Every interaction—chat, call, property tour, facilities service request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every prospective tenant and current practice.
Orchestrate the entire prospective tenant journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-tour confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart space inquiry forms that pre-fill from CRM data and guide prospective tenants through completion. When forms are submitted, they automatically trigger outbound automation sequences for qualification and approval workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your medical office building. Each agent handles different tasks—answering calls, scheduling appointments, managing tenant requests. They work together 24/7 to keep your building running efficiently.
Answers every call instantly—no voicemail, no missed appointments. Handles patient scheduling inquiries, books consultation visits, and creates facility service tickets automatically for your medical office tenants.
Qualifies prospective medical tenants, shows available office suites and pricing, answers questions about building amenities and lease terms instantly. Books facility tours and captures contact info—all through your website chat, 24/7.
Sends personalized building tour confirmations, lease signing reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep prospective medical tenants engaged.
Pre-fills tenant lease applications from CRM data. Guides prospective medical practices through credential verification and insurance documentation. Triggers automation workflows when submitted.
Automatically reaches out to prospective medical tenants at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost opportunities and keep prospects engaged.
Handles two-way SMS conversations with prospective medical tenants and current building occupants. Sends facility tour confirmations, lease signing reminders, and answers questions about available medical office suites via text—98% open rate.
Lets website visitors speak directly to your website about available medical office suites. Click, talk, get answers about pricing, availability, and building amenities—no typing required. Perfect for mobile users browsing healthcare real estate.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed prospective tenant and current occupant data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by building, suite, and lease status.
Medical tenants don't submit tickets—they just call or text. Your AI recognizes facility issues (HVAC problems, elevator service, parking concerns, etc.), creates tickets, triages by urgency, and notifies the right building operations staff automatically.
Watches every conversation and alerts you when it matters. If a prospective medical tenant was frustrated, if a building facility issue was reported, if a space tour was booked—you know instantly.
Follow one patient from phone call to scheduled appointment—see how every system works together
Alex calls at 2 AM with severe back pain. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, chief complaint, preferred doctor, appointment time. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks Dr. Martinez's calendar, finds Friday at 10 AM, and books it. Instant confirmation—no waiting.
The moment the appointment is booked, the system springs into action. Confirmation emails, reminder texts, intake forms, and insurance verification—all happening automatically.
Alex's phone buzzes. It's a confirmation email from your practice—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to bed. Meanwhile, a reminder email is already scheduled for Thursday. No one had to remember to send it.
Friday morning, Alex is stuck in a work meeting. She completely forgot about the appointment. You're at the front desk, see the missed appointment in your system, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her back pain, her preferred doctor. Recovery calls get scheduled automatically. Follow-up texts are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her work meeting. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Friday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled appointment. Dr. Martinez diagnoses and treats her back pain. You mark the visit complete in your system. The moment you click "Complete," the system springs into action: post-visit follow-up messages get queued, billing is processed, and the next appointment is suggested. All happening automatically—you're just providing excellent patient care.
Alex just finished her appointment. She's walking to her car when her phone buzzes. It's a patient satisfaction survey from Frontdesk Forms—already filled with her name, email, and provider. The AI guides her through rating her experience and providing feedback right on her phone. When she submits it, you're immediately notified. The follow-up process begins automatically—all without you lifting a finger.
Alex is at work, thinking about her prescription. She has a question about refills. She calls. The AI answers instantly, recognizes her from your system, remembers her visit and prescription, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With excellent care and seamless communication, Alex schedules her follow-up appointment. The system automatically sends confirmation, reminders, and intake updates. Alex's officially a regular patient.
Alex just got home from work. She has questions: "Are my lab results ready?" "What did Dr. Martinez recommend?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through patient portals.
Alex just checked her insurance statement. She has a question about her bill. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, pulls up her account, and explains the charges. Alex doesn't have to wait for business hours or navigate phone trees. She just asks the question, and it's answered.
It's flu season and the practice is offering vaccinations. Alex gets notified automatically—email, text, or both, your choice. The system sends health reminders, seasonal updates, appointment availability, and wellness tips. Patients stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex schedules her annual physical. She had an excellent experience—appointments were easy to book, questions were answered instantly, and she felt genuinely cared for. The same AI that helped her book that 2 AM appointment kept her engaged throughout her care journey. That's the full story: inquiry to patient to loyal advocate.
Everything you need to know about using Frontdesk for your medical office buildings
Yes. The AI answers calls 24/7, schedules appointments, verifies insurance, and routes urgent matters to on-call providers—all while your staff is off duty. No more missed patient inquiries at 2 AM.
The AI creates service tickets automatically, collects all details (suite number, issue description, urgency level), and routes them to your facilities team. Emergency issues like HVAC failures or equipment problems can be escalated immediately.
Yes. The system automatically sends confirmation emails and reminder texts before appointments. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments and maximizing provider utilization.
Yes. Integrates with Google Calendar, Outlook, and most practice management systems. The AI checks real-time availability across all providers and books appointments instantly—no back-and-forth phone tag needed.
New patients automatically receive intake forms that are pre-filled with their contact info from the system. The AI guides them through insurance verification and medical history collection. When submitted, your front desk is notified immediately.
Yes. Frontdesk integrates with most systems including Epic, Athenahealth, eClinicalWorks, Cerner, and others. All data syncs automatically—patient records, appointments, insurance information, and service requests.
Absolutely. The AI knows all your buildings, provider specialties, suite locations, and services offered. It can route calls based on location, handle campus-wide inquiries, and manage multiple medical office buildings simultaneously.
The AI handles access issues 24/7, verifies tenant identity for after-hours access, and can coordinate with building security or facilities staff. For true emergencies like medical incidents or facility failures, it immediately escalates to your on-call team.
Pricing is based on your building portfolio size and call volume. Most medical office buildings see ROI within the first month from reduced no-shows, improved patient satisfaction, and increased provider efficiency. Contact us for a custom quote.
Stop missing patient calls after hours. Start booking consultations while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."