Mommy & Me Classes AI Receptionist | Automated Scheduling & Registration | Frontdesk

FILL YOUR
MOMMY & ME CLASSES
WHILE YOU SLEEP

Every empty spot costs money. Every missed call is a lost enrollment. Frontdesk AI answers calls 24/7, books class registrations, answers parent questions, and fills your sessions—all while you focus on creating magical bonding moments.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Mommy & Me Classes

Incoming Call...

Parent

"Hi, I'm interested in enrolling my 6-month-old. Do you have space in your Tuesday morning class?"

AI Receptionist

"Yes! We have 2 spots left in our Tuesday 10 AM session—perfect for 6-month-olds. Would you like to register for a trial class?"

✓ Trial Registered • Tuesday 10 AM

The Problem

MOMMY & ME CLASSES
LOSE FAMILIES DAILY

You're losing enrollments every day your phone goes unanswered. New moms call during nap time, no-shows waste your session spots, and you can't keep up with inquiries while teaching. There's a better way.

You Miss Calls When Parents Need Answers

A new mom finds your classes online during her baby's 3 AM feeding, calls during her only free moment at 9 PM, and gets voicemail. By the time you check messages the next day, she's already enrolled with a studio that answered immediately.

The Cost
$1,800/month
Lost per empty class spot

You Can't Teach and Answer Calls at Once

While you're leading a session with 10 families, five more calls come in. Trial class requests, schedule questions, age eligibility concerns—you can't leave your students to answer the phone. Parents get frustrated waiting, and you lose enrollments.

The Cost
30+ calls/day
Per class instructor

Trial Classes No-Show and You Lose Them Forever

You prepare materials, reserve a spot, and wait. They don't show. You send one follow-up text that gets ignored. That's it—they're gone to a competitor who has automated reminders. No second chance, no recovery, just an empty spot and lost revenue.

The Cost
40% no-show
Rate for trial classes
$21,600
Lost annually per unfilled class spot
55%
Of parent inquiries happen during class time
24 hours
Window to convert interested parents

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to enrolled family

24/7 Class Inquiry Chat

Parents visit your website at any hour looking for classes. Frontdesk Chat answers instantly, checks baby's age, shows available session times, and books trial classes—all without human intervention.

  • Automatically collects baby's age, parent preferences, and schedule needs
  • Checks real-time availability across all class sessions
  • Books trial classes directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, my daughter is 8 months old. Do you have morning classes available?"
AI
"Perfect! I have Tuesday mornings at 10 AM—a music & movement class for 6-12 month olds. Would you like to schedule a free trial class?"
"Yes! This Tuesday works."
Trial Class Booked ✓
Tuesday, March 12 • 10:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "I need to reschedule my class tomorrow. My baby is sick..."
AI: "I'm sorry to hear that! Let me reschedule you. What day works better for you?"
✓ Class Rescheduled • Reminder Sent

AI Phone Receptionist

Every call is answered instantly—class inquiries, reschedules, enrollment questions. The AI understands context, books trial classes, handles cancellations, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Handles reschedules and cancellations automatically
  • Recognizes families from CRM and references past classes

Smart Outbound Follow-ups

When trial classes are no-shows, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their baby's age and interests, and books a new class—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules trial classes and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed we missed you for the trial class on Tuesday. Would you like to reschedule?"
Sarah: "Yes! Can we do next Thursday instead?"
✓ Trial Class Rescheduled
Thursday, March 14 • 10:00 AM
Frontdesk CRM
Name
Sarah Chen
Baby's Age & Interests
8 months • Music & Movement
Preferred Schedule
Tuesday mornings
Source
Web Chat • 2:14 AM
Status
Trial Class Scheduled

Unified CRM

Every interaction—chat, call, trial class, enrollment inquiry—automatically creates and updates family profiles in your CRM. No manual data entry. No missed information. One complete view of every family's journey.

  • Auto-creates family profiles from any touchpoint
  • Tracks full journey from inquiry to enrollment
  • Syncs with calendar, class rosters, and all systems

Marketing Automation

Orchestrate the entire parent journey across email, voice, SMS, and web. Automatically coordinate follow-ups, trial class reminders, and enrollment nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and re-engagement sequences
Automated Follow-Ups
What's Happening Now
Pre-trial class welcome email sent
Reminder SMS scheduled
Post-class feedback request ready
Enrollment offer queued
AI Email Agent
Coming Soon
Pre-Class Welcome Email
"Hi Sarah! Your trial class is confirmed. Here's what to bring and what to expect..."
Reminder Email
"Just a friendly reminder about your class tomorrow. We can't wait to meet you..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-class welcome messages, reminders, post-class follow-ups, and enrollment nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on parent behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart enrollment forms that pre-fill from CRM data and guide parents through completion. When forms are submitted, they automatically trigger outbound automation sequences for welcome calls and onboarding workflows.

  • Pre-filled with CRM data (name, email, baby's age)
  • AI-guided completion for emergency contacts and medical information
  • Automatically triggers welcome workflows on submission
AI Form
Class Enrollment
Pre-filled Fields
✓ Name, Email, Baby's Age (from CRM)
AI-Guided Fields
→ Emergency Contacts
→ Medical Information
What Happens Next
You're notified immediately and welcome sequence begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR MOMMY & ME CLASSES AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your class studio. Each agent handles different tasks—answering calls, booking trial classes, handling enrollment inquiries. They work together 24/7 to fill your class sessions faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed enrollments. Handles class inquiries, books trial sessions, and collects parent information automatically for follow-up.

Phone Calls Trial Booking Class Info
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies parent leads, shows available class schedules and age groups, answers questions about curriculum and class times instantly. Books trial classes and captures parent contact info—all through your website chat, 24/7.

Lead Qualifying Class Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized trial class confirmations, session reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep parents engaged and enrolled.

Confirmations Follow-Ups Reminders
TIER 1.00

Enrollment Teammate

Enrollment Assistant
Class Registration

Pre-fills enrollment forms from CRM data. Guides parents through child information and emergency contact details. Triggers automation workflows when submitted to welcome new families.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Engagement Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to parents at the right time. Makes outbound calls to trial class no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost enrollments and keep families engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with parents and prospective families. Sends class confirmations, session reminders, and answers questions about age groups and schedules via text—98% open rate.

Class Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available classes. Click, talk, get answers about schedules, age groups, and class activities—no typing required. Perfect for busy parents browsing on mobile.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed parent and child data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by family, class session, and enrollment status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Request Teammate

Auto Request Creator
Auto-Created

Parents don't submit support tickets—they just call or text. Your AI recognizes parent concerns (schedule changes, billing questions, special needs accommodations), creates support requests, triages by priority, and notifies the right staff member automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a parent was frustrated, if a special accommodation was requested, if a trial class was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one parent from initial call to enrolled family—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. Her baby just woke up and she's researching classes. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm looking for a Mommy & Me class for my 8-month-old. What do you have available?"
AI: "Perfect! We have our Music & Movement class on Tuesdays at 10 AM—great for 6-12 months. Would you like to book a trial class?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Child's Age
8 months
Interested In
Music & Movement
Preferred Day
Tuesday 10 AM
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, child's age, class interest, preferred time. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

TUES AT 10 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Tuesday at 10 AM, and books her trial class. Instant confirmation—no waiting.

MARCH 2024
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Music & Movement Trial
Alex Chen • Tuesday, March 5 • 10:00 AM
Automation Sequence
1
Trial Class Booked
Trigger detected in CRM
2
Confirmation Email Sent
Class confirmation with details
3
Reminder Scheduled
SMS reminder queued for Monday
4
Post-Class Follow-Up Queued
Feedback & enrollment email ready
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the trial class is booked, the system springs into action. Confirmation emails, reminder texts, welcome packets, and enrollment forms—all happening automatically.

Inbox
2 New
Trial Class Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your Music & Movement trial class is confirmed for Tuesday, March 5 at 10:00 AM. What to bring..."
Class Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your trial class tomorrow! We're excited to meet you and your little one..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to sleep. Meanwhile, a reminder email is already scheduled for Monday. No one had to remember to send it.

06
Tuesday, 10:15 AM

SHE FORGOT
TO SHOW UP

Tuesday morning, Alex's baby had a rough night. She completely forgot about the trial class. You're preparing for another session, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Tuesday, March 5 • 10:00 AM
AC
Alex Chen
Music & Movement Trial
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Tuesday, 10:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her child's age, her class interest. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Thursday, 2:30 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. Her baby is finally napping peacefully. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Tuesday. Would you like to reschedule?" Alex says yes, picks next Tuesday, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the Music & Movement trial on Tuesday. Would you like to reschedule?"
Alex: "Yes! Can we do next Tuesday instead?"
Trial Class Rescheduled
Tuesday, March 12 • 10:00 AM
09
Tuesday, 11:00 AM

SHE LOVES
THE CLASS

Alex shows up for the rescheduled trial class. Her baby loves the music and activities. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-class follow-up emails get queued, the enrollment form is ready to send, and registration workflows begin. All happening automatically—you're just teaching the class.

TRIAL CLASS COMPLETE
Tuesday, March 12 • 10:00 AM
Music & Movement
Alex Chen
Post-class sequence activated
Frontdesk Forms
Class Enrollment • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Tuesday, 11:15 AM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the trial class. She's walking to her car when her phone buzzes. It's an enrollment form from Frontdesk Forms—already filled with her name, email, and the class she just tried. The AI guides her through emergency contact and medical information right on her phone. When she submits it, you're immediately notified. The registration process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Trial class completed • Enrollment submitted
AI
"I remember your trial class! How can I help?"
Alex
"Question about parking during class..."
12
Wednesday, 4:00 PM

SHE HAS
A QUESTION

Alex is at home, preparing for next week's class. She has a question about parking. She calls. The AI answers instantly, recognizes her from your CRM, remembers her trial class and enrollment, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

ALEX ENROLLS
FULL SESSION

With all her questions answered, Alex enrolls in the full 8-week session. The system automatically sends welcome emails, class schedules, and what-to-bring guides. Alex is officially enrolled.

ENROLLED
Music & Movement • 8-Week Session
14
March 18, 2024 • 7:45 PM

SHE TEXTS
AT 7:45 PM

Alex is getting ready for class tomorrow. She has questions: "Should I bring a blanket?" "Are snacks allowed?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! Should I bring a blanket for my baby?"
AI
"Hi Alex! Yes, a small blanket is perfect. We provide mats, but many parents bring their own blanket for comfort."
Alex
"Are snacks allowed?"
AI
"Absolutely! Feel free to bring snacks for after class. See you tomorrow!"
15
March 25, 2024 • 9:15 PM

NEED TO
RESCHEDULE

Alex has a doctor's appointment next Tuesday morning. It's 9:15 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, checks available makeup classes, and reschedules her for Thursday. Alex doesn't have to wait for business hours or fill out forms. She just describes the situation, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
MAKEUP CLASS SCHEDULED
Music & Movement
Rescheduled: Thursday, March 28 • 10:00 AM
17
April 8, 2024

SPRING EVENT
NEXT WEEK

There's a special spring celebration class next week. Alex gets notified automatically—email, text, or both, your choice. The system sends class announcements, event reminders, schedule changes, and parent tips. Families stay informed without you sending individual messages. Everything happens automatically.

Class Event
Sent to All Families
SPECIAL EVENT
Spring Celebration Class
Tuesday, April 16 • 10:00 AM • Bring cameras!
ANNOUNCEMENT
New Toddler Class Added
Ages 12-24 months • Wednesdays at 11 AM
REMINDER
Class This Week
Your makeup class is confirmed for Thursday
✓ All families notified
No manual sending required
RE-ENROLLED
May 1, 2024
Alex Chen
Music & Movement • Next 8-Week Session
✓ Enrolled for spring session
Same class, same time slot
Why she stayed
"Amazing experience, my baby loves the classes, always got quick answers to questions, felt so supported as a new mom"
18
May 1, 2024

TWO MONTHS LATER
SHE RE-ENROLLS

Two months later, Alex enrolls in the next session. She had a great experience—questions were answered instantly, schedule changes were easy, and she felt supported as a new parent. The same AI that helped her find the class kept her engaged as a member. That's the full journey: inquiry to trial to enrollment to retention.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your Mommy & Me classes

Can it handle after-hours enrollment calls? +

Yes. The AI answers calls 24/7, answers questions about classes, checks availability, and books trial sessions—all while you're spending time with your family. No more missed enrollments at 9 PM when moms are finally free to call.

How does it handle class cancellations and makeup sessions? +

The AI processes cancellations automatically, records the reason (sick baby, schedule conflict), and immediately offers makeup session times based on your availability. It updates your class roster and notifies you of any changes.

Does it reduce trial class no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before trial sessions. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed trials and converting them to enrollments.

Can it book trial sessions directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time class availability and books trial sessions instantly—no back-and-forth texts needed with busy parents.

How does the enrollment process work? +

After trial sessions, parents automatically receive an enrollment form that's pre-filled with their contact info and baby's details from the CRM. The AI guides them through class package selection and payment options. When completed, you're notified immediately.

Does it work with my existing booking system? +

Yes. Frontdesk integrates with most systems including Mindbody, Pike13, Zen Planner, and others. All data syncs automatically—parent contacts, trial bookings, enrollments, and class rosters.

Can it handle multiple locations or class types? +

Absolutely. The AI knows all your class locations, age groups, session times, and pricing. It can route calls based on location, handle inquiries about different class formats (music, movement, sensory), and manage multiple studios simultaneously.

What about last-minute schedule changes and announcements? +

The AI handles weather closures, instructor changes, and schedule updates 24/7. It verifies parent identity when they call, provides updated class times, and can send mass notifications to enrolled families about changes or special events.

How much does it cost? +

Pricing is based on your number of classes and call volume. Most Mommy & Me instructors see ROI within the first month from reduced no-shows and increased trial-to-enrollment conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing enrollment calls during class time. Start filling sessions while you bond with your current families.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."