Every empty chair costs money. Every missed call is a lost client. Frontdesk AI answers calls 24/7, books appointments, handles service inquiries, and fills your schedule—all while your team focuses on nails.
For Nail Salons
Incoming Call...
Client
"Hi, I need a gel manicure and pedicure. Do you have any openings tomorrow?"
AI Receptionist
"Yes! I have 2 PM available with Alex. That's 90 minutes for gel mani-pedi—$85. Should I book you?"
✓ Appointment Booked • Tomorrow 2 PM
You're losing bookings every day while your chairs sit empty. Clients call during appointments, no-shows waste your time, and your team can't keep up with the phone. There's a better way.
A client wants a gel manicure for tomorrow at 9 PM, calls, and gets no answer. By the time you finish your current appointment and check your phone, they've already booked with the salon down the street that answered.
While you're doing a full set of acrylics, three more calls come in. Booking requests, pricing questions, walk-in inquiries—you can't be everywhere at once. Clients get frustrated waiting on hold, and you lose appointments.
You hold a chair open, turn away walk-ins, and wait. They don't show up. You send one reminder text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty chair losing you money.
One AI workforce that handles every touchpoint—from first inquiry to booked appointment
Clients visit your nail salon website at any hour. Frontdesk Chat answers instantly, recommends services, checks nail tech availability, and books appointments—all without human intervention.
Every call is answered instantly—appointment requests, service questions, rescheduling, cancellations. The AI understands context, books services, manages your schedule, and escalates to humans only when needed.
When clients no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original booking conversation, knows their service preferences, and books a new appointment—all while updating your CRM and calendar.
Every interaction—chat, call, booking, service request—automatically creates and updates client profiles in your CRM. No manual data entry. No missed information. One complete view of every client and their service history.
Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate follow-ups, appointment reminders, and re-engagement sequences based on behavior and service history.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-appointment confirmations, reminders, thank you messages, and re-booking prompts—all orchestrated by Marketing Automation.
Smart intake forms that pre-fill from CRM data and guide clients through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and follow-up workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your nail salon. Each agent handles different tasks—answering calls, booking appointments, handling service requests. They work together 24/7 to keep your appointment book full.
Answers every call instantly—no voicemail, no missed appointments. Handles service inquiries, books manicure and pedicure appointments, and answers questions about pricing and availability automatically.
Qualifies client leads, shows available appointment times and service pricing, answers questions about gel nails, acrylics, and spa packages instantly. Books appointments and captures contact info—all through your website chat, 24/7.
Sends personalized appointment confirmations, nail care tips, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep clients engaged and coming back.
Pre-fills new client intake forms from CRM data. Guides clients through nail preferences, allergy information, and service history. Triggers automation workflows when submitted.
Automatically reaches out to clients at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups with special offers, and emails rebooking reminders. Coordinates all outbound channels to recover lost appointments and keep clients coming back.
Handles two-way SMS conversations with salon clients. Sends appointment confirmations, nail care tips, and answers questions about gel polish colors and pricing via text—98% open rate.
Lets website visitors speak directly to your website about nail services. Click, talk, get answers about pricing, availability, and spa packages—no typing required. Perfect for mobile users browsing nail designs.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed client data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by client, service preference, and appointment history.
Clients don't submit requests—they just call or text. Your AI recognizes needs (product reorder, equipment issue, supply shortage, etc.), creates tasks, triages by priority, and notifies the right staff member automatically.
Watches every conversation and alerts you when it matters. If a client was unhappy, if a nail concern was mentioned, if a high-value appointment was booked—you know instantly.
Follow one client from phone call to loyal regular—see how every system works together
Alex calls at 7:15 PM after work. Your salon closed at 7. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, gel manicure request, Saturday preference. Saved to CRM automatically—no forms, no typing.
Alex says "2 PM works!" The AI checks your calendar, finds Saturday at 2 PM, and books it. Instant confirmation—no waiting.
The moment the appointment is booked, the system springs into action. Confirmation texts, reminder messages, follow-ups, and rebooking prompts—all happening automatically.
Alex's phone buzzes. It's a confirmation text from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and relaxes. Meanwhile, a reminder text is already scheduled for Friday. No one had to remember to send it.
Saturday afternoon, Alex is running errands. She completely forgot about her appointment. You're at the salon, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the evening phone call, her gel manicure request, her Saturday preference. Recovery calls get scheduled automatically. Follow-up texts are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just got home from work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled appointment. She loves her nails. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-service follow-up texts get queued, the review request is ready to send, and rebooking workflows begin. All happening automatically—you're just doing beautiful nails.
Alex just finished her service. She's walking to her car when her phone buzzes. It's a new client intake form from Frontdesk Forms—already filled with her name, phone, and the service she just received. The AI guides her through allergy information and technician preferences right on her phone. When she submits it, you're immediately notified. The client profile is complete automatically—all without you lifting a finger.
Alex is at work, still admiring her nails. She wants to book a pedicure. She calls. The AI answers instantly, recognizes her from your CRM, remembers her previous service and intake form, and is ready to help—no hold time, no voicemail, no missed calls. Alex books her pedicure in seconds.
With seamless booking, perfect service, and instant support, Alex books her third appointment. The system automatically sends loyalty rewards, rebooking reminders, and personalized service suggestions. She's officially a loyal client.
Alex is getting ready for bed. She has questions: "What nail strengthener do you recommend?" "Can I buy that cuticle oil you used?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through old texts.
Alex's gel nail chipped. It's Saturday afternoon. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, checks your policy for gel repairs, and schedules a quick fix for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.
You're running a summer pedicure special. Alex gets notified automatically—text, email, or both, your choice. The system sends promotional offers, seasonal specials, birthday rewards, and loyalty points updates. Clients stay engaged without you sending individual messages. Everything happens automatically.
One year later, Alex has become one of your best clients. She books every 2-3 weeks. She had a great experience—appointments were always easy to book, questions were answered instantly, and she felt valued. The same AI that helped her find your salon kept her happy as a regular client. That's the full journey: first call to loyal regular to referral source.
Everything you need to know about using Frontdesk for your nail salon
Yes. The AI answers calls 24/7, books appointments, checks technician availability, and schedules services—all while you're closed. No more missed bookings from late-night callers.
The AI collects all service details automatically—nail art preferences, gel or acrylic, pedicure add-ons, and technician preferences. It matches clients with the right specialist and ensures proper time allocation for complex services.
Yes. The system automatically sends confirmation texts and reminder messages before appointments. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments and filling your schedule.
Yes. Integrates with Google Calendar, Outlook, and most booking systems. The AI checks real-time availability for each technician and books appointments instantly—no back-and-forth texts needed.
New clients receive intake forms automatically that collect contact info, service preferences, and allergies. The AI explains your services, answers pricing questions, and ensures all client information is in your CRM before they arrive.
Yes. Frontdesk integrates with most systems including Vagaro, Boulevard, Booksy, Square Appointments, and others. All data syncs automatically—appointments, client profiles, service history, and cancellations.
Absolutely. The AI knows all your locations, technician schedules, service offerings, and pricing. It can route calls based on location, handle walk-in questions, and manage multiple salons simultaneously.
The AI handles cancellations 24/7, immediately offers alternative time slots, and texts your waitlist to fill the opening. It can also enforce your cancellation policy and collect any applicable fees.
Pricing is based on your salon size and call volume. Most salons see ROI within the first month from reduced no-shows and increased bookings. Contact us for a custom quote.
Stop missing appointments at 2 AM. Start booking clients while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."